Resolver Reviews & Product Details

Resolver gathers all risk data and analyzes it in context—revealing the true business impact within every risk. Our Risk Intelligence Platform traces the extended implications of all types of risks —whether compliance or audit, incidents or threats—and translates those effects into quantifiable business metrics. Finally, risk becomes a key driver of opportunity instead of being disconnected from the business. Welcome to the new world of Risk Intelligence.

Product Website

Seller

Resolver

Discussions

Resolver Community

Languages Supported

English

Overview by

Mike Granger

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

View More Pricing Information

Resolver Media

Resolver Demo - risk-compliance-dashboard-screenshot

Easily track trends and make informed decisions with our dashboard built for risk and compliance teams. Simplify oversight and focus on what matters most - reducing risk and driving results.

Resolver Demo - erm-dashboard-screenshot

Streamline enterprise risk management with this comprehensive dashboard. Designed for clarity and action, it helps teams identify risks, prioritize efforts, and monitor outcomes - all in one intuitive interface.

Simplify threat monitoring and response with this dashboard tailored for corporate security teams. Stay ahead with real-time insights, track key metrics, and make informed decisions to protect your organization

Resolver Demo - im-investigations-dashboard-screenshot

An example of a dashboard for incident management and investigations.

Resolver Demo - incident-management-dashboard-screenshot

An example of a dashboard for incident management.

An example of a dashboard for security operations.

Tired of dealing with unreported events, slow workflows, and scattered data? Resolver’s Incident & Case Management Software is your all-in-one solution to capture, investigate, and prevent incidents efficiently.

Official Downloads

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Unify your GRC program by Connecting Risks and Breaking Siloes

How NinetyOne Transformed Risk & Compliance with Resolver

Build Business Value by Reducing the Impact of Incidents Before they Happen

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Verified User in Oil & Energy

Enterprise (> 1000 emp.)

11/12/2024

"Investigation Case Mangement"

5/5

What do you like best about Resolver?

We really appreciate the flexibility of the tool to be configured to work for our specific needs. In addition, the customer support is very responsive! Review collected by and hosted on G2.com.

What do you dislike about Resolver?

Connect to PowerBI, while possible has been a significant struggle. Our internal IT team has had to put in a lot of time to make the connection usable and it still isn't functional. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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We're glad to hear that you appreciate the flexibility of Resolver and our responsive customer support. Thanks for feedback around connecting to PowerBI, we will work to improve this process.

Ryan D.

Security Operations Center Supervisor

Small-Business (50 or fewer emp.)

5/16/2023

"Resolver has helped our company in many ways."

4.5/5

What do you like best about Resolver?

It is very helpful in the tracking of our work assignments in our security department. I like the the ability to assign work assignments to members of our security team, and tracking them until completion. It is also very easy to enter and track incidents. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

There have been alot of upgrades that have taken place that have really help out in the areas that were previously lacking. Review collected by and hosted on G2.com.

Mike M.

Director

Enterprise (> 1000 emp.)

10/23/2023

"Engaging and Thorough Setup"

5/5

What do you like best about Resolver?

Always accessible staff and fast response times Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The ONLY thing missing is a guard tour system. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate

Mid-Market (51-1000 emp.)

11/19/2024

"All in one solution"

4.5/5

What do you like best about Resolver?

I have been a resolver user for over 5 years now and love that the system is an all-in-one solution, the dispatch portal, investigation tools, and the ease of keeping all relevant case information linked together makes things easier. Customer support is always very quick at resolving issues Review collected by and hosted on G2.com.

What do you dislike about Resolver?

If you don't use the program often it can be difficult for a beginner to navigate the system. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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It's great to hear that Resolver is helping with security dispatching, incident management, and response, and providing valuable stats. We're committed to continuously improving our platform to better serve your needs.

Martha V.

Consultor

Small-Business (50 or fewer emp.)

12/17/2024

"Experiences participating as a consultant and configuring Risk and Audit solutions"

4.5/5

What do you like best about Resolver?

The possibility of creating objects, fields in the objects, and configuring the flows to measure Review collected by and hosted on G2.com.

What do you dislike about Resolver?

The inability to handle dates and times in the client's time zone, the report generation is very limited, it does not allow the creation of calculated fields, when you want to make custom reports it is impossible. The inability to create lists dependent on others. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

11/14/2024

"Great customer service"

5/5

What do you like best about Resolver?

Resolver provides Customer Success Managers and this person is very responsive and helpful. I really appreciate this feature. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

It is hard to create new administrative report options. My Customer Success Manager has been very helpful with this, as a person needs and IT background to really understand what they are doing. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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Thank you for sharing your feedback. We understand that creating new administrative report options can be challenging, and we're constantly working to improve the user experience and make it more accessible for all users.

Dan S.

Manager, Security & Life Safety

Enterprise (> 1000 emp.)

11/8/2024

"A very robust reporting system"

5/5

What do you like best about Resolver?

Resolver can be tailored to suit the incident reporting needs and requirements of various agencies that report incidents. The analytics tool us user friendly. I have used Resolver in both Public and Private Sectors. I would not consider any other security reporting database. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

There nothing that I do not like about Resolver. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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We're thrilled to hear that Resolver has been able to meet your incident reporting needs in both the public and private sectors. Our user-friendly analytics tool is designed to provide valuable insights for allocating resources effectively. Thank you for your feedback!

Verified User in Security and Investigations

Enterprise (> 1000 emp.)

11/12/2024

"It has been a hands on experience to shape the application to align with the organizations needs."

4/5

What do you like best about Resolver?

The anonymous submission component which allows employees and guests to quickly report incidents or suspicious behaviors to vital to our operaions center. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

There is a high volume of configurable forms, object types, and fields listed in the environment that are not applicable. Some of these options (e.g. location) are listed several times, complicating the migration of information from work state to work state. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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Thank you for sharing your experience with Resolver. We appreciate your positive feedback about the anonymous submission component and understand your frustration with the high volume of configurable forms and fields. We are committed to addressing these concerns and improving the user experience for our customers.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/12/2024

"First Hand Review of Training option"

4/5

What do you like best about Resolver?

The customizability is very helpful but can be overwhelming. The training helps tremendously with breaking down the different functions you are able to use. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

It can be pricey but once you have the training completed and the site up and running, it can help your organization greatly. Review collected by and hosted on G2.com.

Response from Allan Yue of Resolver

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Thank you for sharing your feedback. We're pleased to hear that the training has been beneficial in helping you navigate the different functions of Resolver. We believe the long-term benefits will be worth it for your organization.

Olita I.

Compliance Projects Manager

Mid-Market (51-1000 emp.)

10/26/2023

"My experience has been nothing short of being great!"

5/5

What do you like best about Resolver?

I love that support is easily accessible. I can have a problem today and have it situatued by the end of the day or even within a few hours. Review collected by and hosted on G2.com.

What do you dislike about Resolver?

One thing I do not like is probably sometimes the reporting is not accurate. Review collected by and hosted on G2.com.