---
title: Resolver Reviews
meta_title: 'Resolver Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 179 reviews by the users' company size, role or industry
  to find out how Resolver works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 179
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Governance, Risk & Compliance
  url: https://www.g2.com/categories/governance-risk-compliance
---

# Resolver Reviews
**Vendor:** Resolver  
**Category:** [Enterprise Risk Management (ERM) Software](https://www.g2.com/categories/enterprise-risk-management-erm)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 179
## About Resolver
Resolver, a Kroll Business, stands at the forefront of risk intelligence, safeguarding over $6.5 trillion in market cap for more than 1,000 global companies. Leveraging AI with deep human expertise, our innovative Risk Intelligence Platform provides comprehensive visibility into enterprise-wide risks, enabling prioritized, timely, and agile responses. Go beyond tracking and managing risk to transforming complex data into clear insights and highly effective mitigating actions. By harnessing our integrated capabilities, businesses of all sizes can reduce crises, recover swiftly, and emerge stronger — protecting their operations, brand, and bottom line. Discover how we're shaping a safer, more resilient world at Resolver.com. See Risk. Build Resilience.



## Resolver Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Resolver, highlighting its user-friendly interface and customization options. (65 reviews)
- Users commend the **responsive customer support** of Resolver, enhancing their experience and module integration efficiency. (40 reviews)
- Users praise the **robust structure and flexibility** of Resolver, significantly enhancing operational efficiency and collaboration. (37 reviews)
- Users appreciate the **customizability** of Resolver, enabling it to meet diverse incident reporting needs effectively. (36 reviews)
- Users value the **customization options** in Resolver, allowing tailored reporting and agile adaptation to their specific needs. (36 reviews)
- Users appreciate the **structured issue management** of Resolver, facilitating accountability and providing useful reporting for teams. (36 reviews)
- Efficiency (27 reviews)
- Incident Management (24 reviews)
- Reporting (23 reviews)
- Security (23 reviews)

**What users dislike:**

- Users find the **complexity of customization** in Resolver daunting, especially for first-time users navigating numerous options. (34 reviews)
- Users find **difficult learning** curves in customizing Resolver, often feeling overwhelmed without prior IT experience. (23 reviews)
- Users note a need for **improvement in flexibility** with staging, deployment, and overall usability of Resolver. (23 reviews)
- Users find the **learning curve steep for customization** , often needing assistance despite Resolver's powerful capabilities. (22 reviews)
- Users report **poor reporting** capabilities, facing challenges like formatting issues and confusion over incident categories. (20 reviews)
- Inadequate Reporting (19 reviews)
- Not Intuitive (18 reviews)
- Difficult Setup (17 reviews)
- Limited Customization (16 reviews)
- Reporting Issues (16 reviews)

## Resolver Reviews
  ### 1. Banking Customer Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jennifer M. | Enterprise Risk Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about Resolver?**

I like how easily configurable it is and how quickly form changes can be made. We are also able to have all 2nd and 3rd line teams working out of the application and tracking issues in the same tool.

**What do you dislike about Resolver?**

As an admin, there isn;t a way to bulk permission a role to varorious objects. Also, the trending in the indicator application only works as of entry date as opposed to a selected as of date.

**What problems is Resolver solving and how is that benefiting you?**

Resolver is helping us to have more transparency across all 3 lines of defense as well as the ability to track issues across the organization for greater visibility and accountability.

**Official Response from Allan Yue:**

> It's great to hear that Resolver is providing transparency and accountability across your organization. We appreciate your feedback about the admin permissions and trending indicator application, and we will use it to improve the platform for all users.

  ### 2. Flexible solution for various use cases

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about Resolver?**

Out of the box Resolver software can be tailored to individual business needs. The flexibility to build custom business solutions for use cases unrelated to the Resolver out of the box applications, and typical target market,  truly make this platform stand out.

**What do you dislike about Resolver?**

Needs more flexible staging and deployment processes for change management and accessibility to new applications.
Needs better attachment handling and preview functionality (ex. browser image viewer) that don't require an opt in to use Microsoft Office web applications with Microsoft username and password.

**What problems is Resolver solving and how is that benefiting you?**

Documentation and data collection on incident occurances and responses to a variety of different use cases.

**Official Response from Allan Yue:**

> We're glad to hear that you find Resolver flexible and tailored to your business needs. We appreciate your feedback on the staging and deployment processes, as well as the attachment handling and preview functionality. We are constantly working to improve our platform and will take your suggestions into consideration.

  ### 3. Configuration Ownershipw

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about Resolver?**

Our team has been able to create workflows that enable both Operations teams and individual Security teams collaborate on Physical security Incidents Globally. We were able to customize to include Incident reporting, investigations, Threat Assessments and Security Service Requests.

**What do you dislike about Resolver?**

The UI is not engaging our intuitive for our non technical end users. Reporting features are limited even wiht the new BI dashboards and I am not able to see quick scalable implementation of their product Roadmap as I would have expected.

**What problems is Resolver solving and how is that benefiting you?**

Enabling Security and HR Crossfunctional Collaboration.  As well as an Intake Process for our employees to reach security.

**Official Response from Allan Yue:**

> Thank you for sharing your experience with Resolver. We're pleased to hear that our platform has enabled cross-functional collaboration for security and HR, as well as provided an intake process for your employees to reach security. We understand your concerns about the UI and reporting features, and we will work to address these areas for a better user experience. Your feedback is valuable to us as we strive to improve our product.

  ### 4. More than expected....

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2024

**What do you like best about Resolver?**

Realtime reporting and data trending is very helpful. We are able to monitor who is and who is not using the application with just a few clicks. The ability to tailor reports to our needs has been extremely helpful. Their customer service is extremely attentive and timely.

**What do you dislike about Resolver?**

To date - there is nothing I can say that I do not like about the program.

**What problems is Resolver solving and how is that benefiting you?**

We have expanded our campus and Resolver is allowingus to monitor each location under one umbrella. This is a great benefit to ensure we are capturing relevant information which will be shared with our leadership.

**Official Response from Allan Yue:**

> We're glad to hear that you are finding our real-time reporting and data trending helpful, as well as our attentive customer service. We strive to provide the best experience for our customers.

  ### 5. Resolver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lilia  I. | Director, Compliance, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 18, 2024

**What do you like best about Resolver?**

Resolver has a good and professional team. They address my concerns promptly and in a professional manner. I have been able to work with them on creating additional functionality into our RCM system and have it deployed smoothly into our core environment.

**What do you dislike about Resolver?**

The RCM regulatory content can be improved.

**What problems is Resolver solving and how is that benefiting you?**

We use Resolver for the Regulatory Compliance Management.

**Official Response from Allan Yue:**

> We're glad to hear that you've had a positive experience with our professional team and that we were able to address your concerns promptly. We appreciate your feedback on the RCM regulatory content and will take it into consideration for future improvements.

  ### 6. Resolver as a database

**Rating:** 4.0/5.0 stars

**Reviewed by:** Catherine B. | National Claims And Resolutions Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Resolver?**

What i like most abotu Resolver is the capacity to hold all the required information on one platform.

**What do you dislike about Resolver?**

The downside of using Resolver is the current restrictions on uploading attachments and the format they show in

**What problems is Resolver solving and how is that benefiting you?**

Resolver made it possible for the information to be easily accessible for different parties as well as for pulling Reports and review processes.

**Official Response from Allan Yue:**

> We're glad to hear that you find Resolver's capacity to hold all required information on one platform to be valuable.

  ### 7. Very pleasant and helpful experience working with Resolver.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeff T. | Security Manager, Threat Management & Intelligence, Enterprise (> 1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Resolver?**

The most helpful thing about Resolver is the ability to cater to our company needs as we evolve.

**What do you dislike about Resolver?**

Sometimes there are limitations on what can be done. Also, sometimes the updating of the system may not be the most user friendly.

**What problems is Resolver solving and how is that benefiting you?**

Able to track metrics within my new business that previously were not being recorded.

**Official Response from Allan Yue:**

> Glad to hear that Resolver has been able to cater to your company's evolving needs and help track important metrics for your new business. We appreciate your feedback on the limitations and user-friendliness of the system. We are constantly working to improve our platform, and your input is valuable in that process. If you have any specific suggestions or encounter any issues in the future, please don't hesitate to let us know.

  ### 8. Investigation Case Mangement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Resolver?**

We really appreciate the flexibility of the tool to be configured to work for our specific needs.  In addition, the customer support is very responsive!

**What do you dislike about Resolver?**

Connect to PowerBI, while possible has been a significant struggle.  Our internal IT team has had to put in a lot of time to make the connection usable and it still isn't functional.

**What problems is Resolver solving and how is that benefiting you?**

We are using the system for our investigation case mangement tool for EEOC, ethics and policy concerns.  The system has allowed us to build collaboration between departments and create a central location for maintaining documentation.

**Official Response from Allan Yue:**

> We're glad to hear that you appreciate the flexibility of Resolver and our responsive customer support. Thanks for feedback around connecting to PowerBI, we will work to improve this process.

  ### 9. Resolver has helped our company in many ways.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan D. | Security Operations Center Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Resolver?**

It is very helpful in the tracking of our work assignments in our security department. I like the the ability to assign work assignments to members of our security team, and tracking them until completion. It is also very easy to enter and track incidents.

**What do you dislike about Resolver?**

There have been alot of upgrades that have taken place that have really help out in the areas that were previously lacking.

**What problems is Resolver solving and how is that benefiting you?**

Workload management and the prioritizing of work assignments has proven to be huge in the success of our team.

  ### 10. Engaging and Thorough Setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike M. | Director, Enterprise (> 1000 emp.)

**Reviewed Date:** October 23, 2023

**What do you like best about Resolver?**

Always accessible staff and fast response times

**What do you dislike about Resolver?**

The ONLY thing missing is a guard tour system.

**What problems is Resolver solving and how is that benefiting you?**

Resolver is helping to manage and consolidate all of our information within our protective services team. This allows for transparency and clarity with all of our information in an easy to use platform.

  ### 11. All in one solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Resolver?**

I have been a resolver user for over 5 years now and love that the system is an all-in-one solution, the dispatch portal, investigation tools, and the ease of keeping all relevant case information linked together makes things easier.  Customer support is always very quick at resolving issues

**What do you dislike about Resolver?**

If you don't use the program often it can be difficult for a beginner to navigate the system.

**What problems is Resolver solving and how is that benefiting you?**

Security Dispatching, Incident Management and reposnse all linked together allowing us to measure metrics and provide valuable statistics.

**Official Response from Allan Yue:**

> It's great to hear that Resolver is helping with security dispatching, incident management, and response, and providing valuable stats. We're committed to continuously improving our platform to better serve your needs.

  ### 12. Experiences participating as a consultant and configuring Risk and Audit solutions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Martha V. | Consultor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2024

**What do you like best about Resolver?**

The possibility of creating objects, fields in the objects, and configuring the flows to measure

**What do you dislike about Resolver?**

The inability to handle dates and times in the client's time zone, the report generation is very limited, it does not allow the creation of calculated fields, when you want to make custom reports it is impossible. The inability to create lists dependent on others.

**What problems is Resolver solving and how is that benefiting you?**

Risk Management involving different Management Systems

  ### 13. Great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** November 14, 2024

**What do you like best about Resolver?**

Resolver provides Customer Success Managers and this person is very responsive and helpful.  I really appreciate this feature.

**What do you dislike about Resolver?**

It is hard to create new administrative report options. My Customer Success Manager has been very helpful with this, as a person needs and IT background to really understand what they are doing.

**What problems is Resolver solving and how is that benefiting you?**

Resolver provides our dispatch module and log of all officer activites and incident reports. The incident report module ensures all elements are included and the report is comprehensive.

**Official Response from Allan Yue:**

> Thank you for sharing your feedback. We understand that creating new administrative report options can be challenging, and we're constantly working to improve the user experience and make it more accessible for all users.

  ### 14. A very robust reporting system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan S. | Manager, Security & Life Safety, Enterprise (> 1000 emp.)

**Reviewed Date:** November 08, 2024

**What do you like best about Resolver?**

Resolver can be tailored to suit the incident reporting needs and requirements of various agencies that report incidents.  The analytics tool us user friendly.  I have used Resolver in both Public and Private Sectors.  I would not consider any other security reporting database.

**What do you dislike about Resolver?**

There nothing that I do not like about Resolver.

**What problems is Resolver solving and how is that benefiting you?**

One of the many things that resolver is solving for us is statystical analysis.  This allows us in determining trends, high crime areas which allows to allocate resources appropriately.

**Official Response from Allan Yue:**

> We're thrilled to hear that Resolver has been able to meet your incident reporting needs in both the public and private sectors. Our user-friendly analytics tool is designed to provide valuable insights for allocating resources effectively. Thank you for your feedback!

  ### 15. It has been a hands on experience to shape the application to align with the organizations needs.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Resolver?**

The anonymous submission component which allows employees and guests to quickly report incidents or suspicious behaviors to vital to our operaions center.

**What do you dislike about Resolver?**

There is a high volume of configurable forms, object types, and fields listed in the environment that are not applicable. Some of these options (e.g. location) are listed several times, complicating the migration of information from work state to work state.

**What problems is Resolver solving and how is that benefiting you?**

Organization wide security incident reporting as well as physical security dispatch logging.

**Official Response from Allan Yue:**

> Thank you for sharing your experience with Resolver. We appreciate your positive feedback about the anonymous submission component and understand your frustration with the high volume of configurable forms and fields. We are committed to addressing these concerns and improving the user experience for our customers.

  ### 16. First Hand Review of Training option

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Resolver?**

The customizability is very helpful but can be overwhelming. The training helps tremendously with breaking down the different functions you are able to use.

**What do you dislike about Resolver?**

It can be pricey but once you have the training completed and the site up and running, it can help your organization greatly.

**What problems is Resolver solving and how is that benefiting you?**

Transitioning from using a manual system of calculating and keeping track of records. This new Resolver system will allow us to house all data under one place.

**Official Response from Allan Yue:**

> Thank you for sharing your feedback. We're pleased to hear that the training has been beneficial in helping you navigate the different functions of Resolver.  We believe the long-term benefits will be worth it for your organization.

  ### 17. My experience has been nothing short of being great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olita I. | Compliance Projects Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about Resolver?**

I love that support is easily accessible. I can have a problem today and have it situatued by the end of the day or even within a few hours.

**What do you dislike about Resolver?**

One thing I do not like is probably sometimes the reporting is not accurate.

**What problems is Resolver solving and how is that benefiting you?**

It is our incident hotline and it helps us know of all the incidents happening within our organization. This is beneficial because it helps prevent risk.

  ### 18. A robust and user friendly risk solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mirza B. | Manager Operational Risk, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2024

**What do you like best about Resolver?**

Easy to make changes as per our requirements

**What do you dislike about Resolver?**

Limitations of process flow for few modules

**What problems is Resolver solving and how is that benefiting you?**

Issue Management - Tracking and monioring of organization wide issues
RCSA - Comprehensive risk register

**Official Response from Allan Yue:**

> Thank you for your feedback! We're happy to hear that Resolver is helping you with issue management and risk register. We're constantly working to enhance our platform, and we appreciate your input on the process flow limitations.

  ### 19. Large Company Review for Employee Relations Matters and Case Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ben C. | Sr. Manager, Employee Relations, Enterprise (> 1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Resolver?**

Integration process was seamless and the every day use is easy and efficient.

**What do you dislike about Resolver?**

Would have preferred additional training on the front end with reporting.

**What problems is Resolver solving and how is that benefiting you?**

Provides solutions for case management.

**Official Response from Allan Yue:**

> We're glad to hear that the integration process was seamless and that you find Resolver easy and efficient to use.

  ### 20. Excellent experience building a complex solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eli A. | Senior Security analyst and incident manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Resolver?**

Resolver has been able to biuld an a complex custom solution for diverse case managment and incident responce

**What do you dislike about Resolver?**

Initial scope and understanding of the biuld took longer than expected.

**What problems is Resolver solving and how is that benefiting you?**

Cyber case managment

**Official Response from Allan Yue:**

> We're thrilled to hear that Resolver was able to build a complex custom solution for your diverse case management and incident response needs.

  ### 21. Resolver has been good for our Company.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Paul H. | Corporate Security, Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Resolver?**

The best part about Resolver has to be their customer support.  They are extremely helpful and seem to always be available.

**What do you dislike about Resolver?**

As an admin the interface is difficult to deal with when I wasn't the one who on-boarded the program.

**What problems is Resolver solving and how is that benefiting you?**

Resolver helps to keep a record of the activity in our cases in a way that we can find common threat indicators.

**Official Response from Allan Yue:**

> We're glad to hear that you find our customer support helpful and available. We strive to provide excellent service to all our customers.

  ### 22. Great product and excelent customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about Resolver?**

Great reports to help track what we are seeing in trends and show the effectiveness of our security team.  Easy to upload attachments. easy logon with SSO.  Resolver has excelent customer service. Great training during implementation

**What do you dislike about Resolver?**

Some hiccups with the anonymous report link

**What problems is Resolver solving and how is that benefiting you?**

It has helped to show trends and how well we handle situations

**Official Response from Allan Yue:**

> We're happy to hear that Resolver has been beneficial for tracking trends and demonstrating the effectiveness of your security team. We appreciate your feedback and will work to improve the experience. Thank you for choosing Resolver for your security needs!

  ### 23. Easy transition to new system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.)

**Reviewed Date:** June 08, 2023

**What do you like best about Resolver?**

Customer Support provided after the initial setup period is excellent.

**What do you dislike about Resolver?**

Not many dislikes - Would like to see Additional training material become available (videos or self-taught interactive training courses for end users and administrators)

**What problems is Resolver solving and how is that benefiting you?**

Improved everything revolved around documenting daily activities that my team is involved with. (Moved from pen to paper to Resolver)

**Official Response from Allan Yue:**

> Thanks for taking the time to leave your review!  Glad to hear that Resolver has been able to improve your everyday activities your team is involved with.  Your feedback around additional training materials has been noted and we'll make sure to pass along to the product team.

  ### 24. Resolver is an extremely robust GRC solution with plenty of customizable options and views

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about Resolver?**

Nearly unlimited customizations and options

**What do you dislike about Resolver?**

As in any software / application or system, there are some minor issues which get addressed within reasonable amount of time

**What problems is Resolver solving and how is that benefiting you?**

Resolver provides ability to centralize and centrally manage all the aspects of IT and Cyber Security related risk management components

**Official Response from Allan Yue:**

> We're glad to hear that you find Resolver to be a robust GRC solution with plenty of customizable options and views.

  ### 25. Resolver has been a great tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Resolver?**

Resolver is a very customizable system with an abundance of information.

**What do you dislike about Resolver?**

The implementation process was a massive undertaking, especially with no control libraries pre-populated. The inconsistency in customer support, outside of a FCP, is frustrating at times as the consistency of having one contact who can help with all things Resolver would be preferred.

**What problems is Resolver solving and how is that benefiting you?**

Resolver has an abundance of information to keep departments aware of regulatory changes, details and requirements. The alert feature and monthly newsletters regarding regulatory updates has been a great tool.

**Official Response from Allan Yue:**

> It's great to hear that Resolver is helping you stay aware of regulatory changes and requirements with its alert feature and monthly newsletters. We're committed to continuously enhancing our platform to better serve your needs.

  ### 26. User Friendly Software; Prompt staff

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 22, 2024

**What do you like best about Resolver?**

I like that the interface is user friendly and very easily customizable. Additionally, there is great customer support.

**What do you dislike about Resolver?**

There's only one option for integrated file transfers in the back end.

**What problems is Resolver solving and how is that benefiting you?**

Provides storage for investigation management and easy data management.

**Official Response from Allan Yue:**

> We're glad to hear that you find our interface user friendly and customizable. Our team works hard to provide prompt and helpful customer support.

  ### 27. GA Feedback

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rich E. | Security Director, Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Resolver?**

Ease of data entry, eas of implementation and IR linking.

**What do you dislike about Resolver?**

Report formats and cusotmization, pulling data for an executive summary vs. a multiple page report that includes all sections

**What problems is Resolver solving and how is that benefiting you?**

Centralization of incident reports that spans operations in 17 states.

**Official Response from Allan Yue:**

> We appreciate your feedback on the report formats and customization. We are constantly working to improve our platform, and your input will help us prioritize our enhancements.

  ### 28. Very helpful support with quick response

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Resolver?**

Support. Being able to get someone to help quickly.

**What do you dislike about Resolver?**

Complexity. The ability to do a lot of things is great, but there is a lot of work behind making changes to our environment

**What problems is Resolver solving and how is that benefiting you?**

Tracking Incidents and Activities and investigations

**Official Response from Allan Yue:**

> Thank you for your positive feedback on our support team's quick response. We understand that the complexity of our platform can be overwhelming at times, and we are continuously working to simplify processes for our users. We appreciate your input!

  ### 29. Works great for my department needs.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maha K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 13, 2023

**What do you like best about Resolver?**

Resolver has many capabilities, the possibility to build your own templates and portals. You can build it to fit your department needs. Easy to pull reports and create tickets.

**What do you dislike about Resolver?**

The more I used it the more I realized there is little to dislike about resolver. Definitely learning about the resources definitely help me and my team out

**What problems is Resolver solving and how is that benefiting you?**

Resolver helps keep department work organized. Resolver has been very beneficial in my department for auditing and communicating incidents. Very easy to pull up an incident and have all the information available.

**Official Response from Allan Yue:**

> Thanks for taking the time to leave your review!  We'll make sure that we will pass along your input to our product team but please feel free to reach out directly and we would be more than happy to help you.  We're always working on new features and improvements and your feedback is much appreciated.

  ### 30. It has been effective for our business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Resolver?**

Ease of using, storage, searchability and comfort knowing we have secure information

**What do you dislike about Resolver?**

Lack of storage of large video files, and difficulty doing data searches

**What problems is Resolver solving and how is that benefiting you?**

It is helping with investigation information, data storage and searchability

**Official Response from Allan Yue:**

> Thank you for sharing your positive experience with Resolver. We appreciate your feedback on the areas of improvement, such as storage for large video files and data search. We are committed to addressing these to enhance your overall experience with our platform.

  ### 31. Great response time on build discussions and minor updates to platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Resolver?**

The ticket system has been great with very quick turn around
Also the scoping and response time on new integration has been wonderful

**What do you dislike about Resolver?**

The limitations as to what we can do and how the forms are built and layered 
Also the level of admin functionality. I feel there should be more that just one level

**What problems is Resolver solving and how is that benefiting you?**

Our onboarding of our business Members and hopefully the streamlining of our processes

**Official Response from Allan Yue:**

> We're happy to hear that Resolver has been helpful for your business onboarding and process streamlining. Your feedback on the limitations and admin functionality is valuable, and we'll take that into account as we continue to enhance our platform.

  ### 32. Resolver Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Resolver?**

Ability to customize to customer environment for ease of entry.

**What do you dislike about Resolver?**

Steep learning curve that I don't think if fully addressed during implementation; not easy to customize reports.

**What problems is Resolver solving and how is that benefiting you?**

Currently Resolver is our repository of cases. Once we have more data entered hope to use for intelligence and trends.

**Official Response from Allan Yue:**

> We're glad to hear that you find Resolver customizable to your environment for ease of entry. We understand that the learning curve and report customization can be challenging, and we're continuously working to improve these areas. Thank you for sharing your feedback.

  ### 33. Positive Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2024

**What do you like best about Resolver?**

It is realtively versatile product that we couls customize

**What do you dislike about Resolver?**

it is realtively easy to use. there is not much to complain about really.

**What problems is Resolver solving and how is that benefiting you?**

Mainly helped with the RCSA and risk assessments

  ### 34. Enterprise Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about Resolver?**

Customizability, continuous updates/improvements, reporting features, rapid response times from Resolver Team.

**What do you dislike about Resolver?**

Some configurations can seem overly complicated to achieve for certain simple use cases.

**What problems is Resolver solving and how is that benefiting you?**

Enterprise wide risk assessments as well as enterprising a number of different compliance related tasks

**Official Response from Allan Yue:**

> We're glad to hear that you appreciate Resolver's customizability, continuous updates, reporting features, and rapid response times. We understand that some configurations may seem complicated, and we're continuously working to improve user experience and simplify processes. Thank you for sharing your feedback!

  ### 35. Resolver - the Incident Management and Strategic Risk Management Tool that Enables Our Operation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom N. | Port Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** May 26, 2021

**What do you like best about Resolver?**

We like the Resolver options for data entry, and analytics (reports, etc.). We were very pleased with Resolver's friendly and available staff both during implementation as well as ongoing use. The Resolver team is constantly contacting us for input for continuous improvement. There seems to be a genuine desire to change the way companies assess risks and measure the effectiveness of risk controls using the analysis of historical data.

**What do you dislike about Resolver?**

Not much. We are particularly satisfied with the Resolver products we have incorporated in our daily security and safety operations. Resolver could improve with better and wider integration with many of the 3rd party applications currently available. At times the format of the Perspective user interface could confuse first time users or those with less knowledge of how to best employ the application. However, the helpful staff of Resolver went the extra mile to work with us on training.

**Recommendations to others considering Resolver:**

Be sure to reach out to current users to review their perspectives. This iseems to be particularly rewarding if you can contact others in your industry sector.

**What problems is Resolver solving and how is that benefiting you?**

We employ the Resolver product for incident data analysis, strategic risk management, and security analysis. Our users have found the reports and other products to be very beneficial. At the "ground" level users are able to easily enter data - statements, photos, or other attachments, while at the operational and strategic level Resolver's powerful analytics provide the capability to really look at what is going on over time within our "space".

  ### 36. I was a CCO and have both been an administrator and user of the application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Resolver?**

The user interface was very easy for users.

**What do you dislike about Resolver?**

It's long, I wish it was quicker to use for attestaion purposes.

**What problems is Resolver solving and how is that benefiting you?**

It's used for risk management and OSFI B13 compliance

**Official Response from Allan Yue:**

> Thank you for sharing your experience with Resolver. We're happy to hear that it's been beneficial for risk management and compliance purposes. We'll take your feedback about the speed of the application into account for future enhancements.

  ### 37. Great software program.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gerard K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2023

**What do you like best about Resolver?**

The technical support is top notch.  When an issue is sent to Resolver, the support team respond fairly quickly and they will not close out the ticket until the issue is resolved. They are constantly making improvement to make my job easier.

**What do you dislike about Resolver?**

Whe we first started out with Resolver Core, there were different issues with duplicated files, search issues and other bugs.  The Resolver team has been diligent about rectifying these issues.

**What problems is Resolver solving and how is that benefiting you?**

We are a Public Housing Authority.  We receive complaints and investigate issues concerning lease violations, criminal activity and tenant complaints, to name a few.  Resolver Core allows us to  retreive all relative reports concerning a tenant or tenants quickly for different proceedings and is a force multiplyer for our agency.

I just wish there was a better learning model for less tech savvy persons like myself.

  ### 38. Seamless Deployment and Reliable Performance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nicholas M. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2023

**What do you like best about Resolver?**

Having developed and deployed several SaaS Applications for my role, I have experience on how difficult the roll out can be. However, for Resolver, it was seamless and backed up by customer support that surpasses my expectations. We use resolver daily to track our security incidents and it allows our entire team to easily manage the workflow.

**What do you dislike about Resolver?**

With a tool as capable as Resolver, it can be difficult to find the right place to customize a screen or field yourself. Even though they give unlimited control, it can be intimidating.

**What problems is Resolver solving and how is that benefiting you?**

Managing hundreds of incidents and investigations annually across multiple countries and business units was a nightmare before and resulted in a disconnected mess of tools and technologies. Resolver puts everything together into one pane of glass and allow for actionable information.

  ### 39. Great Low Code Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Astrid R. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 29, 2024

**What do you like best about Resolver?**

Very clean UI, our users enjoy using it. Easy to create new applications and build forms and workflow. New dashboards are great and will make a big difference once embedded in the full system. Great support and implementation teams. Responsive to changes and suggestions. Also API integration was easy to set up

**What do you dislike about Resolver?**

I find the roles as well as the reports more difficult to understand/build and maintain than the forms/workflow and field building.

**What problems is Resolver solving and how is that benefiting you?**

From a GRC perspective it is solving our needs for Compliance, Operational Risk and Audit all in one system. We have also been using Resolver to build other applications for Compliance and other teams and have found this a good Low Code Platform to do this.

**Official Response from Allan Yue:**

> Thank you for your positive feedback on the new dashboards and our support and implementation teams. We understand your concerns about the roles and reports, and we are continuously working to enhance the user experience in those areas.

  ### 40. My experience has been outstanding

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anthony L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Resolver?**

I love the ease of use and number of different features Resolver has. Customer support is fast and extremely helpful. My company is fairly new to Resolver and I have been impressed by the ease of implementation.

**What do you dislike about Resolver?**

Nothing so far. Resolver has been great and huge improvement for my organization's incident reporting.

**What problems is Resolver solving and how is that benefiting you?**

Tracking and monitoring trends across locations, monitoring person of interests and incident management.

**Official Response from Allan Yue:**

> We're thrilled to hear that you love the ease of use and the variety of features Resolver offers. Our customer support team is dedicated to providing fast and helpful assistance.

  ### 41. Mature, highly configurable GRC solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** David R. | Cyber security and IT auditor, Enterprise (> 1000 emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about Resolver?**

The support team at Resolver are excellent.
The platform is immensely configurable.

**What do you dislike about Resolver?**

Due to the various ways in which the system can be used, it can have a steep learning curve.
The licensing model was unnecessarily complex.

**What problems is Resolver solving and how is that benefiting you?**

Creating the GRC ecosystem and integration between compliance requirements and audit, and the overall IT Risk management program.

**Official Response from Allan Yue:**

> We're glad to hear that you find our support team excellent and our platform highly configurable. We understand that the complexity of the system can be challenging, and we are continuously working to improve user experience and simplify the licensing model.

  ### 42. Outdated, needs overhaul, not intuitive and is cumbersome, too many pay ala carte options

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about Resolver?**

The account management staff is highly professional and willing to work with you.  There is a large support network to assist with problems and issues on the platform and response time is fairly quick.  When an incident is completed, it’s easy to roll up the report.  Also, seems there is good data protection on the system.

**What do you dislike about Resolver?**

Resolver is the “cookie monster” and you have to continue to feed it data to get data back.  If you don't purchase the portal intake program there is a lot of time spent doing manual administrative labor.  Setting up formatting and running reports is non-intuitive, to the point that you have to put in support tickets that could take days to get completed.  The program seems far outdated compared to other platforms on the market.  Also, this is a classic program where additional capabilities are sold to the customer ala carte.  The data output is only as good as what is inputted.  There is no algorithm to capture data that might be missed, which is done manually, unless of course you purchase that capability separately, and even then it may not be captured.   I discovered recently that Resolver doesn't come with a standard intake portal that has to be purchased separately, along with various styles of reports in the dashboard program.  I was looking to run a global heat map for incidents, and of course that’s another ala carte capability.  

Areas where this program requires improvement:

Ease of setting up templates and data flowing through various other template;

linking incidents together automatically and not manually (you often have to remember the other incidents or do manual searches);

OCR without having to purchase additional ala carte functions; 

Reporting: one report I had to get assistance on to run could not total up recoveries and losses on the same form because that capability was not available (how is that possible in 2023?);

Thel ink analysis could be much better and more intuitive, if you don’t know how to run it, can be highly confusing (again this is manual, it’s not doing any special analysis other than what data you put in);

Putting together a special report is complicated, confusing, and cumbersome, again, non-intuitive;

Requires a lot of training to understand the platform;

Highly outdated.

There are much better user friendly options on the market, this would not be my first choice.  This platform has significantly increased administrative work in my program instead of reducing it, and due to the manual nature of data input, I often feel I’m missing data points that could be useful.  I believe there is a large support network for Resolver due to the program being difficult to set up and understand.

**What problems is Resolver solving and how is that benefiting you?**

Resolver causes more problems than solving them.  I spend lenghy times doing Resolver's work for it.  Too much adminsitrative work.

**Official Response from Allan Yue:**

> Thanks for taking the time to share your review.  We'll make sure that we will pass along your input to our product team but please feel free to reach out directly and we would be more than happy to help you.  We're always working on new features and improvements and your feedback is much appreciated.

  ### 43. Customizable GRC software with great customer support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tony C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2023

**What do you like best about Resolver?**

Customization of reports is the first thing that drew me to Resolver. Our executive members greatly desire the end-user-friendly reports. Customer support is excellent. Anytime I have an issue they are always ready to help and will often hop on a conference call to share screens so I can understand things better.

**What do you dislike about Resolver?**

I enjoy most things; however, learning the nomenclature of settings, reports, and forms can be overwhelming at times as I am only making ad-hoc changes on the fly to permissions or documents.

**What problems is Resolver solving and how is that benefiting you?**

A unified library helps Audit and Risk departments work on risk assessments together. Our previous GRC solution was very 'siloed' and created additional work using one risk over multiple assessments.

  ### 44. An intuitive and integrated risk intelligence platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2023

**What do you like best about Resolver?**

The Resolver platform is high customisable which has allowed us to focus simplicity of process initially with a plan to introduce additional features in the future - when our users are more familiar with risk and compliance management.

I was well supported through the business requirements gathering and UAT phases of our project which made the implementation of the system easy and pain free.

**What do you dislike about Resolver?**

Some of the Administration is beyond my capability but that is only a small grievence.

**What problems is Resolver solving and how is that benefiting you?**

We did not have a risk system in place before Resolver.  We know have a fully integrated ERM System which allows me to provide clear and succint information on risks, controls, incidents and issues to my key stakeholders. The useability of Resolver has also given me confidence to deploy the system to all employees in the organisation with little training.

  ### 45. Good experience using Resolver.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2023

**What do you like best about Resolver?**

It is an easy to use and navigate platform. Resolver has a good customer services and enterprise solutions team which provided helpful guidance when we implemented the various Resolver platform. There are also different features within the platforms which are easily accessible and well structured.  This definitely helped support our organization's risk management.

**What do you dislike about Resolver?**

No big pain points so far. Some modifications we would like to make (e.g. changes in risk calculations) may require back-end updates from the Resolver team as opposed to being able to do them ourselves.

**What problems is Resolver solving and how is that benefiting you?**

Resolver provides us with a centralised database where we can identify, document, and assess risks across the whole organization. It also allows us to track issues and actions to mitigating the risks and enhacing our internal controls.

  ### 46. User Friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** melissa G. | Q, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2021

**What do you like best about Resolver?**

Resolver is very easy to use and navagiate.

**What do you dislike about Resolver?**

There are times when it is challenging to locate specific cases. I've also notice when you search a person and all their cases; you are not able to toggle back and forth.

**Recommendations to others considering Resolver:**

Alway Demo first and ensure it's customizable to your needs.

**What problems is Resolver solving and how is that benefiting you?**

We use Resolver to track and report all incidents and complaints within our Health Centers. It's easy to pull reports. However, data information is not always easy to locate.

  ### 47. Good product for Incident Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Resolver?**

Can be customized exactly to the needs to the customer

**What do you dislike about Resolver?**

Can take a little bit of time for non experienced users to get used to it

**What problems is Resolver solving and how is that benefiting you?**

Resolver is solving the problem of documenting all activity which takes place at our locations which is required by regulatory authorities

**Official Response from Allan Yue:**

> Thank you for sharing your positive experience with Resolver. We appreciate your feedback about the learning curve for new users, and we are continuously working to improve our user experience and provide resources for training and support.

  ### 48. Risk & Compliance system highly customizable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about Resolver?**

The flexibility of customisation is key to be able to support the team and evolve as the business do. 
The Resolver Support team is also very reactive and efficient in providing solutions and fixes.
Functionnalities enhancements are consistently being offered.

**What do you dislike about Resolver?**

The challenge that come with high customization and functionalities enhancements is to have enough resources (time, people) to allow for re-design and continuous enhancements.

**What problems is Resolver solving and how is that benefiting you?**

Resolver allows for a centralised repository of key data, documents, roles and responsibilities, tracking of audit trails/reviews/progress/completion, etc.
Resolver is also providing a corporate-wide self-serve tool to reduce administrative tasks for the Compliance team.

  ### 49. Constantly improving and brilliantly useful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2021

**What do you like best about Resolver?**

The UI is heavily customisable and intuitive to use when set up correctly. Their support team are very knowledgable and quick to respond when help is needed. This being an online platform access is never an issue and it works well on mobile too.

**What do you dislike about Resolver?**

With the heavy customisation I have in place some of the features don't work as well as I would hope and the initial set up took months longer than originally promised, with mixed results. Further development has been required and is still needed to get it to a satisfactory finished state.

**What problems is Resolver solving and how is that benefiting you?**

Using the Core platform we now have a platform that houses both or Incident and Risk Management platforms and allows us to build relationships between the two. This adds much needed depth and reasoning to incident investigations and allows us to feed real time Risk detail into our reports. It also allows us to feed real time incident data into our hazard reviews. Having used the system now for a number of years, we have become familiar with the refinements and customisations we can add to the user experience. In addition, Resolver have released numerous feature upgrades and additions. For both of these reasons, the user experience we now have with the platform is now far more polished than it was a few years ago.

  ### 50. Great IM platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Resolver?**

Reports/dashboards are great. Tracking incidents and loss values

**What do you dislike about Resolver?**

Report building is not intuitive and you don't know if you're getting incorrect data sometimes given it's complicated.

**What problems is Resolver solving and how is that benefiting you?**

Tracking incidents and losses from shoplifting

**Official Response from Allan Yue:**

> Thank you for your positive feedback on our reports and dashboards. We're happy to hear that Resolver is effectively assisting you in tracking incidents and losses from shoplifting.


## Resolver Discussions
  - [Why Resolver Risk Assessment?](https://www.g2.com/discussions/why-resolver-risk-assessment) - 1 comment, 1 upvote
  - [Why Resolver Compliance Management?](https://www.g2.com/discussions/why-resolver-compliance-management) - 1 comment, 1 upvote
  - [What do you like most about Resolver for risk management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-resolver-for-risk-management-and-what-could-be-improved) - 1 comment

- [View Resolver pricing details and edition comparison](https://www.g2.com/products/resolver/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-03+15%3A11%3A30+-0500&secure%5Bsession_id%5D=8c610513-a628-4748-adf6-cea9c4fe1c49&secure%5Btoken%5D=d9fcf0458fb4033328e8de46723611192d5d64f292f7f05f3ac5b0d8c0be7d03&format=llm_user)
## Resolver Integrations
  - [Atlassian Advisory Services](https://www.g2.com/products/atlassian-advisory-services/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Box](https://www.g2.com/products/box/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)
  - [SAS Risk Management](https://www.g2.com/products/sas-sas-risk-management/reviews)
  - [ServiceNow Governance, Risk, and Compliance (GRC)](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews)
  - [Sharepoint Appforms](https://www.g2.com/products/sharepoint-appforms/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews)

## Resolver Features
**Case Management**
- Intake
- Assignment
- Escalation

**Risk Assessment**
- Scoring
- AI

**Generative AI**
- AI Text Summarization
- AI Text Generation

**Moderation - Content Moderation Tools**
- Text Moderation
- User Violation Enforcement
- Audio Moderation
- Image/Video Moderation

**Operational Risk Management**
- Operational Risk Methodology
- Operational Risk Classification
- Operational Risk Identification

**Analytics**
- Monitoring
- Metrics
- Compliance

**Risk Control**
- Reviews
- Policies
- Workflows

**Platform - Content Moderation Tools**
- Toxicity Detection
- Custom AI Model
- Analytics and Reporting
- Dashboard
- Customization

**Workflows - Audit Management**
- Audit Trail
- Recommendations
- Collaboration Tools
- Integrations
- Planning & Scheduling

**Generative AI - Security Compliance**
- Predictive Risk
- Automated Documentation

**Monitoring - IT Risk Management**
- AI Monitoring

**Business Resilience**
- Business Continuity
- Compliance Management

**Risk Management**
- Risk Identification
- Risk Classification
- Risk Methodology
- Goals Monitoring

**Monitoring**
- Vendor Performance
- Notifications
- Oversight

**Documentation - Audit Management**
- Templates & Forms
- Checklists

**Agentic AI - IT Risk Management**
- Autonomous Task Execution
- Multi-step Planning

**Agentic AI - Investigation Management**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Content Moderation Tools**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Reporting**
- Templates
- Centralized Data
- 360 View

**Reporting & Analytics - Audit Management**
- Dashboard
- Audit Performance
- Industry Compliance

**Generative AI**
- AI Tasks

**Business Continuity Management**
- Recovery Plans

**Agentic AI - Third Party & Supplier Risk Management**
- Adaptive Learning
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Operational Risk Management**
- Proactive Assistance

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

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