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Eptura Visitor Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Eptura Visitor Integrations

(1)
Verified by Eptura Visitor

Eptura Visitor Media

Eptura Visitor Demo - Kiosk check in
Visitors who do not have access to a smartphone can check-in using the kiosk.
Eptura Visitor Demo - Kiosk QR Code scan
QR codes are issued once a visitor completes pre-registration in accordance with set conditions. For example, completing a questionnaire, or signing a document.
Eptura Visitor Demo - QR Code check in
Open doors using QR codes. Conditional on answers to the questionnaire, documentation being in order, and other custom criteria.
Eptura Visitor Demo - Visitor Badges
Capture visitor photos on the kiosk on arrival or pre-arrival. Print these photos on badges and include them in notifications for easier visual identification.
Eptura Visitor Demo - Visitor Management System Dashboard
Looking for a quick, secure, and easy way to manage your visitors? Proxyclick visitor flow is the way to go!
Eptura Visitor Demo - Integrations
Connect Proxyclick with your existing systems to boost efficiency and deliver a fully-integrated visitor experience that represents your brand.
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Eptura Visitor Reviews (172)

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Reviews

Eptura Visitor Reviews (172)

View 1 Video Reviews
4.6
172 reviews

Pros & Cons

Generated from real user reviews
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CL
AVP, IT Operations Manager
Enterprise (> 1000 emp.)
"Effortless Setup and Custom Messaging for Admins"
What do you like best about Eptura Visitor?

Easy from an admin perspective to get the site set up and be able to send a custom message out to the visitors on directions and how to get to the building. also automatically notifies the Associate when their guest arrives Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

logging in to the app is a little clunky, we have to log in using a code instead of a username and password and our front desk team forgets this from time to time. Review collected by and hosted on G2.com.

Bien C.
BC
IT Analyst
Enterprise (> 1000 emp.)
"Epetur Review"
What do you like best about Eptura Visitor?

The ability to combine security, efficiency, and guest experience into one seamless platform. It doesn’t just track visitors but it elevates the entire process of welcoming, managing, and safeguarding people in modern workplaces. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

It can be expensive, occasionally buggy and sometimes slow to customize or integrate with other systems. While it’s praised for ease of use, these drawbacks stand out in reviews. Review collected by and hosted on G2.com.

Response from Ryan Koch of Eptura Visitor

Hi Bien,

Thank you for taking time to write this review! If there's something that can help bring your review to 5 stars always feel free to let us know at support@proxyclick.com.

Best,

Ryan

Verified User in Research
ER
Mid-Market (51-1000 emp.)
"Easy and great value"
What do you like best about Eptura Visitor?

What I like best about Eptura Visitor is how simple and seamless it makes the visitor check-in process. The system is intuitive, quick to set up, and provides a professional first impression for guests. I especially appreciate the ability to customize workflows, automate notifications, and maintain a clear record of visitor activity—all of which save time and improve security. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

I honestly don’t have any dislikes about Eptura Visitor. I’m not sure what else to add since my experience with it has been positive so far. Review collected by and hosted on G2.com.

Monique H.
MH
Facilities
Small-Business (50 or fewer emp.)
"Anytime I that I have a issue or question about something I can always get the support that I need"
What do you like best about Eptura Visitor?

Ease of use. Customer support.Ease of integration. Number of features. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

Only that the office is on the west coast. Review collected by and hosted on G2.com.

JA
IT Administrator
Mid-Market (51-1000 emp.)
"Eptura for guest management"
What do you like best about Eptura Visitor?

Ease of deployment and ease of use for visitors is one of the best features of this software Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

There was a bit of a learning curve getting to know the interface after the software acquisition. Review collected by and hosted on G2.com.

TM
Corp. Security Asset Management
Enterprise (> 1000 emp.)
"Highly Customizable with Great Uptime."
What do you like best about Eptura Visitor?

Eptura is a very customizable product that has a long list of functionalities. Its cloud uptime is superb. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

There are some manual tasks for those Enterprise situations (many locations) that could be automated. For example, individual site token refreshing. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Enterprise (> 1000 emp.)
"Manageable and efficient for visitor sign-in's"
What do you like best about Eptura Visitor?

Eptura Visitor is simple, efficient, and user-friendly, making it easy to maintain a digital visitor log. One of its best features is the streamlined check-in process- once a visitor is in the system, getting them signed in and on their way takes just seconds. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

Eptura Visitor can have slow loading times during busy days. Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Mid-Market (51-1000 emp.)
"SMART AND SCALABLE VISITOR SOLUTION"
What do you like best about Eptura Visitor?

Proxyclick is a visitor solution web and app based. We use this solution in the last 2 years and it's very stabel, scalable and easy to configure. Our customer really appreciate how fast is the check-in and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

The program needs a internet connection in order to work so we must create a Wi-Fi DMZ in order to grant our security level Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise (> 1000 emp.)
"The system bugs a lot, not all employees are uploads to the system."
What do you like best about Eptura Visitor?

That guest can get a permanent visitor QR code and doesn't need to go through the whole process every day. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

Speed: When visitors register, we must wait and hold the visitor. When the reception area is crowded, it gets really annoying. Also, sometimes we can't find the person needed in the tab app even if they are visible on the web page.

Customer support is really slow, or they are just ghosting us. Review collected by and hosted on G2.com.

LL
Software Asset Manager
Small-Business (50 or fewer emp.)
"Reliable and Easy Portal Interface"
What do you like best about Eptura Visitor?

Very easy to set up from an administrative viewpoint. Can view all sites from a single portal and view visitors' logs easily. Also like the feature of notification via e-mail. Review collected by and hosted on G2.com.

What do you dislike about Eptura Visitor?

The biggest issue is not with ProxyClick, it's when the device (Ipad, etc.) needs an update, and it can confuse the end administrative user. Usually, the support team has to update the device and restart proxyclick. Other than that, it works accordingly. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

14 months

Average Discount

9%

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Eptura Visitor Features
Visitor Check-In
Mail Management
Automation
Analytics
Visitor Logs
Notifications
Hardware
Integration
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