# Eptura Visitor vs The Receptionist Comparison
---
## AI Generated Summary
- **G2 reviewers report** that The Receptionist excels in overall user satisfaction, reflected in its higher G2 Score of 77.83 compared to Eptura Visitor's 55.56. This suggests that users find The Receptionist to be a more reliable choice for visitor management.
- **Users say** that Eptura Visitor offers a seamless experience for associates, particularly highlighting the convenience of using QR codes for visitor check-ins, which automatically notifies the host. This feature enhances the guest experience and streamlines the check-in process.
- **Reviewers mention** that The Receptionist is very customizable and user-friendly, making it easy to implement. Users appreciate the transition from paper documentation to an online system, which simplifies visitor management and enhances efficiency.
- **According to verified reviews** , Eptura Visitor shines in its ability to combine security and efficiency, with users noting that it elevates the entire process of managing visitors. This holistic approach is particularly beneficial for modern workplaces looking to enhance their guest experience.
- **Users highlight** that The Receptionist's ease of setup is a significant advantage, with many finding the onboarding process straightforward. This ease of implementation is crucial for businesses looking to quickly adopt a visitor management system without extensive training.
- **G2 reviewers indicate** that while both products perform well in terms of ease of use, The Receptionist slightly edges out with a higher score in this area. Users appreciate its intuitive interface, which contributes to a smoother daily operation for receptionists and visitors alike.



| | Eptura Visitor | The Receptionist | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 177 | 432 | 
| **Largest Market Segment** | Mid-Market (56.5% of reviews) | Mid-Market (52.0% of reviews) | 
| **Entry Level Price** | No pricing available | $630.00 1 Site Per Year | 

---
## Top Pros & Cons

### Eptura Visitor

Pros:
- Ease of Use (10 reviews)
- Features (5 reviews)

Cons:
- Expensive (3 reviews)
- Connectivity Issues (2 reviews)

### The Receptionist

Pros:
- Easy Setup (13 reviews)
- Ease of Use (11 reviews)

Cons:
- Limited Customization (4 reviews)
- Lack of Customization (3 reviews)

---
## Ratings Comparison
| Rating | Eptura Visitor | The Receptionist | 
|---|---|---|
  | **Meets Requirements** | 9.3 (146 reviews) | 9.3 (326 reviews) | 
  | **Ease of Use** | 9.5 (146 reviews) | 9.5 (328 reviews) | 
  | **Ease of Setup** | 8.9 (94 reviews) | 9.3 (313 reviews) | 
  | **Ease of Admin** | 9.1 (96 reviews) | 9.5 (308 reviews) | 
  | **Quality of Support** | 9.4 (124 reviews) | 9.7 (318 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (93 reviews) | 9.6 (307 reviews) | 
  | **Product Direction (% positive)** | 8.4 (141 reviews) | 9.5 (312 reviews) | 

---
## Pricing

### Eptura Visitor

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### The Receptionist

#### Entry-Level Pricing

Plan: Core

Price: $630.00 1 Site Per Year

Description: Get started with the core essentials

Key Features:
- Core Visitor Management
- Email & chat support
- Companion app

[Browse all 4 editions](https://www.g2.com/products/the-receptionist/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **Eptura Visitor** | 8.8/10 | 100 |
| **The Receptionist** | 8.4/10 | 188 |

#### Platform Basics

| Feature | Eptura Visitor | The Receptionist | 
|---|---|---|
| **Visitor Check-In** | 9.3 (91 reviews) | 9.6 (184 reviews) | 
| **Mail Management** | 8.7 (54 reviews) | 8.7 (125 reviews) | 
| **Visitor Database** | 9.5 (10 reviews) | 9.1 (37 reviews) | 
| **Reports & Analytics** | 8.5 (9 reviews) | 8.8 (32 reviews) | 
| **Blacklist Screenings** | 7.8 (6 reviews) | 7.3 (30 reviews) | 
| **Badge Issuance** | 9.2 (8 reviews) | 7.2 (28 reviews) | 
| **Automation** | 9.7 (10 reviews) | 8.4 (33 reviews) | 

#### Platform Data

| Feature | Eptura Visitor | The Receptionist | 
|---|---|---|
| **Automation** | 8.9 (71 reviews) | 9.1 (153 reviews) | 
| **Analytics** | 8.8 (80 reviews) | 9.2 (160 reviews) | 
| **Visitor Logs** | 9.0 (81 reviews) | 9.3 (160 reviews) | 
| **Dashboard** | 9.1 (86 reviews) | 9.5 (171 reviews) | 

#### Platform Interoperability

| Feature | Eptura Visitor | The Receptionist | 
|---|---|---|
| **Notifications** | 9.3 (88 reviews) | 9.6 (165 reviews) | 
| **Hardware** | 9.0 (80 reviews) | 9.5 (169 reviews) | 

#### Platform Additional Functionality

| Feature | Eptura Visitor | The Receptionist | 
|---|---|---|
| **Integration** | 8.5 (55 reviews) | 8.8 (128 reviews) | 

#### Additional Functionality - Visitor Management

| Feature | Eptura Visitor | The Receptionist | 
|---|---|---|
| **NDA & Contract Signing** | 9.0 (8 reviews) | 8.0 (29 reviews) | 
| **Integrations with Relevant Software** | 7.6 (7 reviews) | 5.9 (25 reviews) | 
| **Hardware Integration** | 8.7 (9 reviews) | 8.2 (28 reviews) | 
| **Multi-lingual Support** | 9.0 (8 reviews) | 6.7 (26 reviews) | 

#### Agentic AI - Visitor Management

| Feature | Eptura Visitor | The Receptionist | 
|---|---|---|
| **Decision Making** | 6.7 (5 reviews) | 6.9 (13 reviews) | 

---
## Categories
**Shared Categories (1):** [Visitor Management Software](https://www.g2.com/categories/visitor-management)

**Unique to Eptura Visitor (1):** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification)



---
## Reviewer Demographics

### By Company Size

| Segment | Eptura Visitor | The Receptionist | 
|---|---|---|
| **Small-Business** | 12.9% | 41.1% | 
| **Mid-Market** | 56.5% | 52.0% | 
| **Enterprise** | 30.6% | 6.9% | 

### By Industry

#### Eptura Visitor

- **Information Technology and Services:** 5.3%
- **Hospitality:** 5.3%
- **Financial Services:** 3.6%
- **Automotive:** 3.0%
- **Food Production:** 3.0%
- **Oil & Energy:** 2.4%
- **Pharmaceuticals:** 2.4%
- **Industrial Automation:** 2.4%
- **Security and Investigations:** 2.4%
- **Computer Software:** 2.4%
- **Other:** 68.0%

#### The Receptionist

- **Mental Health Care:** 8.3%
- **Hospital & Health Care:** 7.1%
- **Manufacturing:** 4.7%
- **Aviation & Aerospace:** 3.8%
- **Automotive:** 3.5%
- **Electrical/Electronic Manufacturing:** 3.3%
- **Financial Services:** 3.1%
- **Food Production:** 2.6%
- **Information Technology and Services:** 2.6%
- **Health, Wellness and Fitness:** 2.4%
- **Other:** 58.6%

---
## Alternatives

### Alternatives to Eptura Visitor

- [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) — 4.7/5 stars (436 reviews)
- [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) — 4.6/5 stars (240 reviews)
- [SwipedOn](https://www.g2.com/products/swipedon/reviews) — 4.8/5 stars (161 reviews)
- [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (262 reviews)
- [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews)
- [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (554 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56385 reviews)
- [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (975 reviews)
- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (823 reviews)
- [AlertMedia](https://www.g2.com/products/alertmedia/reviews) — 4.7/5 stars (527 reviews)

### Alternatives to The Receptionist

- [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) — 4.7/5 stars (436 reviews)
- [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (262 reviews)
- [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews)
- [Greetly](https://www.g2.com/products/greetly/reviews) — 4.8/5 stars (21 reviews)
- [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (554 reviews)
- [WorkInSync](https://www.g2.com/products/workinsync/reviews) — 4.6/5 stars (239 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56385 reviews)
- [Robin](https://www.g2.com/products/robin/reviews) — 4.4/5 stars (211 reviews)
- [Skedda](https://www.g2.com/products/skedda/reviews) — 4.8/5 stars (283 reviews)
- [Qminder](https://www.g2.com/products/qminder/reviews) — 4.6/5 stars (246 reviews)

---
## Top Discussions

### Eptura Visitor

- Title: [Is there a contract?](https://www.g2.com/discussions/price-3f4baf72-1675-450d-8492-235c8b493803) — 3 comments, 1 upvote
  > **Top comment:** "Yes there is a contract and the company is great to work with. "
- Title: [Will a camera feature be enabled?](https://www.g2.com/discussions/35204-will-a-camera-feature-be-enabled) — 1 comment, 1 upvote
  > **Top comment:** "Hi Briana,

Thanks for asking! This is a current capability when signing in with the kiosk, and the visitor picture is then included in the email..."
- Title: [What is the best way to manage overall number of visitors?](https://www.g2.com/discussions/24800-what-is-the-best-way-to-manage-overall-number-of-visitors) — 1 comment, 1 upvote
  > **Top comment:** "Have you considered turning on the daily summary notification? It's an option to select when creating/editing your user profile. Proxyclick will..."
- Title: [Development of Approval process](https://www.g2.com/discussions/development-of-approval-process) — 1 comment, 1 upvote
  > **Top comment:** "I don't even have an idea what it's about ..."
- Title: [How do I improve printing speed on badge printing?](https://www.g2.com/discussions/15043-how-do-i-improve-printing-speed-on-badge-printing) — 1 comment, 1 upvote
  > **Top comment:** "If you have a guest coming you should have them come 5 min early and prepare them for the process of printing their badge. Let them know that old badges will..."

### The Receptionist

- Title: [Is receptionist software allow to integrate with third party application?](https://www.g2.com/discussions/29296-is-receptionist-software-allow-to-integrate-with-third-party-application) — 4 comments, 1 upvote
  > **Top comment:** "Hi Chattar,

We have direct integrations with Slack, Active Directory, Dropbox, and Google Drive. We also have an integration with Zapier, which allows you..."
- Title: [Are all features included in the pricing?](https://www.g2.com/discussions/features-54072a2a-e363-4c30-9170-5b5cd1f8acaf) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yep! No matter what pricing tier your company falls in, you get access to all of our features. Yes, all of them. We price based on the number of employees..."
- Title: [Is support included?](https://www.g2.com/discussions/support-9ec2a076-f67c-4b8d-a38e-119792327f0e) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You know it is! We want to show you how much we care, and the best way to do that is to be here when you need us. We believe that we have the easiest,..."
- Title: [Why The Receptionist?](https://www.g2.com/discussions/6758-why-the-receptionist) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "No way! We want to be your receptionist’s most valuable asset! We are certain there are other things going on in your office, and being tied to a desk is no..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/eptura-visitor-vs-the-receptionist)