# Envoy Visitors vs Eptura Visitor Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Envoy Visitors excels in overall user satisfaction, reflected in its significantly higher G2 Score of 87.15 compared to Eptura Visitor's 55.56. This suggests that users find Envoy to be a more reliable choice for visitor management.
- **Users say** that Eptura Visitor offers a seamless experience for associates, particularly highlighting the ease of use with QR codes for visitor check-ins. This feature enhances the guest experience by automatically notifying hosts when their guests arrive, making it a strong contender for organizations focused on efficiency.
- **Reviewers mention** that Envoy Visitors provides a user-friendly interface that simplifies site check-ins and headcount tracking. The automatic badge printing feature is particularly praised, as it integrates smoothly with the registration process, ensuring a positive experience for visitors.
- **According to verified reviews** , Eptura Visitor shines in its administrative capabilities, allowing easy setup and customization of visitor messages. Users appreciate the ability to send directions and notifications, which enhances the overall visitor management process.
- **G2 reviewers highlight** that while both products have similar scores for ease of use, Envoy Visitors edges out with a slightly better score in ease of setup. This suggests that users may find it easier to implement Envoy in their organizations, which can be a crucial factor for teams looking to get up and running quickly.
- **Users report** that Eptura Visitor combines security and efficiency effectively, but some may find it lacking in certain advanced features compared to Envoy. For instance, while Eptura has strong visitor database management, Envoy's analytics and reporting capabilities receive higher praise, indicating a more robust offering for data-driven organizations.



| | Envoy Visitors | Eptura Visitor | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 437 | 183 | 
| **Largest Market Segment** | Mid-Market (55.6% of reviews) | Mid-Market (56.1% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Envoy Visitors

Pros:
- Ease of Use (20 reviews)
- Features (8 reviews)

Cons:
- Lack of Customization (4 reviews)
- Limited Customization (4 reviews)

### Eptura Visitor

Pros:
- Ease of Use (10 reviews)
- Features (5 reviews)

Cons:
- Expensive (3 reviews)
- Connectivity Issues (2 reviews)

---
## Ratings Comparison
| Rating | Envoy Visitors | Eptura Visitor | 
|---|---|---|
  | **Meets Requirements** | 9.4 (329 reviews) | 9.3 (149 reviews) | 
  | **Ease of Use** | 9.5 (333 reviews) | 9.5 (152 reviews) | 
  | **Ease of Setup** | 9.3 (243 reviews) | 8.9 (97 reviews) | 
  | **Ease of Admin** | 9.4 (247 reviews) | 9.1 (98 reviews) | 
  | **Quality of Support** | 9.4 (290 reviews) | 9.3 (130 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (229 reviews) | 9.3 (95 reviews) | 
  | **Product Direction (% positive)** | 9.5 (308 reviews) | 8.4 (143 reviews) | 

---
## Pricing

### Envoy Visitors

#### Entry-Level Pricing

Plan: Basic

Price: Free

Description: For small workplaces with basic safety needs

Key Features:
- Unlimited visitors
- Host notifications
- Employee sign-in

[Browse all 4 editions](https://www.g2.com/products/envoy-visitors/pricing)

#### Free Trial

Yes

### Eptura Visitor

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Emergency Notification

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | N/A | N/A |
| **Eptura Visitor** | N/A | N/A |

#### Additional Functionality

| Feature | Envoy Visitors | Eptura Visitor | 
|---|---|---|
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Geolocation** | Not enough data | Not enough data | 
| **Two-Way Communication** | Not enough data | Not enough data | 
| **Scenario Planning** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Incident Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Multi-Language Alerts** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Campus Notifications** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Mass Notifications** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Risk Alerts** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Push Notifications** | Not enough data | Not enough data | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **Envoy Visitors** | 8.6/10 | 220 |
| **Eptura Visitor** | 8.7/10 | 106 |

#### Platform Basics

| Feature | Envoy Visitors | Eptura Visitor | 
|---|---|---|
| **Visitor Check-In** | 9.6 (211 reviews) | 9.3 (92 reviews) | 
| **Mail Management** | 8.4 (159 reviews) | 8.7 (54 reviews) | 
| **Visitor Database** | 9.2 (27 reviews) | 9.6 (14 reviews) | 
| **Reports & Analytics** | 8.9 (25 reviews) | 8.3 (11 reviews) | 
| **Blacklist Screenings** | 6.7 (24 reviews) | 8.1 (7 reviews) | 
| **Badge Issuance** | 8.1 (25 reviews) | 9.2 (8 reviews) | 
| **Automation** | 8.3 (23 reviews) | 9.3 (12 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Parking Management** | Not enough data | Not enough data | 
| **Badge Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Access Management** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Envoy Visitors | Eptura Visitor | 
|---|---|---|
| **Automation** | 9.0 (186 reviews) | 8.9 (73 reviews) | 
| **Analytics** | 9.1 (182 reviews) | 8.8 (83 reviews) | 
| **Visitor Logs** | 9.5 (202 reviews) | 9.0 (81 reviews) | 
| **Dashboard** | 9.3 (205 reviews) | 9.1 (87 reviews) | 

#### Platform Interoperability

| Feature | Envoy Visitors | Eptura Visitor | 
|---|---|---|
| **Notifications** | 9.1 (203 reviews) | 9.3 (90 reviews) | 
| **Hardware** | 8.9 (193 reviews) | 8.9 (81 reviews) | 
| **Emergency Notification** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Envoy Visitors | Eptura Visitor | 
|---|---|---|
| **Integration** | 8.9 (174 reviews) | 8.5 (57 reviews) | 

#### Additional Functionality - Visitor Management

| Feature | Envoy Visitors | Eptura Visitor | 
|---|---|---|
| **NDA & Contract Signing** | 8.1 (24 reviews) | 9.0 (8 reviews) | 
| **Integrations with Relevant Software** | 7.8 (24 reviews) | 7.6 (7 reviews) | 
| **Hardware Integration** | 9.0 (24 reviews) | 8.7 (9 reviews) | 
| **Multi-lingual Support** | 7.8 (25 reviews) | 9.0 (8 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 
| **Employee Directory** | Not enough data | Not enough data | 
| **Security Gate Access Control** | Not enough data | Not enough data | 
| **Biometric Recognition** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **ID Scanning** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Pre-Registration** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Facial Recognition** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Visitor Tracking** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Watch List** | Not enough data | Not enough data | 
| **Photo Capture** | Not enough data | Not enough data | 
| **Wireless Internet Access Control** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **User Profiles** | Not enough data | Not enough data | 

#### Agentic AI - Visitor Management

| Feature | Envoy Visitors | Eptura Visitor | 
|---|---|---|
| **Decision Making** | Not enough data | 6.7 (5 reviews) | 

---
## Categories
**Shared Categories (1):** [Visitor Management Software](https://www.g2.com/categories/visitor-management)


**Unique to Eptura Visitor (1):** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification)


---
## Reviewer Demographics

### By Company Size

| Segment | Envoy Visitors | Eptura Visitor | 
|---|---|---|
| **Small-Business** | 16.9% | 12.7% | 
| **Mid-Market** | 55.6% | 56.1% | 
| **Enterprise** | 27.6% | 31.2% | 

### By Industry

#### Envoy Visitors

- **Information Technology and Services:** 9.3%
- **Computer Software:** 6.7%
- **Security and Investigations:** 4.3%
- **Non-Profit Organization Management:** 4.0%
- **Internet:** 3.1%
- **Biotechnology:** 2.9%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.6%
- **Entertainment:** 2.4%
- **Manufacturing:** 2.4%
- **Other:** 59.6%

#### Eptura Visitor

- **Information Technology and Services:** 5.1%
- **Hospitality:** 5.1%
- **Financial Services:** 3.4%
- **Manufacturing:** 2.9%
- **Automotive:** 2.9%
- **Food Production:** 2.9%
- **Internet:** 2.3%
- **Industrial Automation:** 2.3%
- **Oil & Energy:** 2.3%
- **Pharmaceuticals:** 2.3%
- **Other:** 68.6%

---
## Alternatives

### Alternatives to Envoy Visitors

- [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) — 4.8/5 stars (432 reviews)
- [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) — 4.7/5 stars (401 reviews)
- [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (264 reviews)
- [Robin](https://www.g2.com/products/robin/reviews) — 4.4/5 stars (211 reviews)
- [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews)
- [Skedda](https://www.g2.com/products/skedda/reviews) — 4.8/5 stars (284 reviews)
- [Greetly](https://www.g2.com/products/greetly/reviews) — 4.8/5 stars (21 reviews)
- [Eden](https://www.g2.com/products/eden-eden/reviews) — 4.7/5 stars (91 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56560 reviews)
- [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (555 reviews)

### Alternatives to Eptura Visitor

- [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) — 4.8/5 stars (432 reviews)
- [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) — 4.7/5 stars (401 reviews)
- [FacilityOS](https://www.g2.com/products/facilityos/reviews) — 4.7/5 stars (264 reviews)
- [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews)
- [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (555 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56560 reviews)
- [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) — 4.7/5 stars (1000 reviews)
- [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) — 4.8/5 stars (824 reviews)
- [AlertMedia](https://www.g2.com/products/alertmedia/reviews) — 4.7/5 stars (569 reviews)
- [Salesmsg](https://www.g2.com/products/salesmsg/reviews) — 4.7/5 stars (414 reviews)

---
## Top Discussions

### Envoy Visitors

- Title: [What is an envoy?](https://www.g2.com/discussions/what-is-an-envoy) — 4 comments
  > **Top comment:** "Simple and secure workplace technology, from the front desk to conference rooms. Envoy automates the tedious tasks so your teams can focus on the work that..."
- Title: [What is envoy app?](https://www.g2.com/discussions/envoy-visitors-what-is-envoy-app) — 3 comments
  > **Top comment:** "Envoy app is where Set and share your workplace schedule, submit your proof of vaccination or certify that you're healthy, reserve a desk near your team,..."
- Title: [What is an envoy reception?](https://www.g2.com/discussions/what-is-an-envoy-reception) — 1 comment
  > **Top comment:** "Envoy kiosk placed in our reception area, to register and sign in guests."
- Title: [How much does Envoy cost?](https://www.g2.com/discussions/how-much-does-envoy-cost) — 1 comment
  > **Top comment:** "For using it as just a guest sign-in style kiosk, it is roughly $1200 per year. They have many many more features though and the are always willing to..."
- Title: [Have any of you experienced issues with the badge printer bluetooth connection?  I have one location that periodically stops printing badges,  and when you go to the bluetooth settings on the iPad and printer, it says it's connected.](https://www.g2.com/discussions/34007-have-any-of-you-experienced-issues-with-the-badge-printer-bluetooth-connection-i-have-one-location-that-periodically-stops-printing-badges-and-when-you-go-to-the-bluetooth-settings-on-the-ipad-and-printer-it-says-it-s-connected) — 1 comment, 1 upvote
  > **Top comment:** "I usually turn it off and turn it back on again and the problem is resolved."

### Eptura Visitor

- Title: [Is there a contract?](https://www.g2.com/discussions/price-3f4baf72-1675-450d-8492-235c8b493803) — 3 comments, 1 upvote
  > **Top comment:** "Yes there is a contract and the company is great to work with. "
- Title: [Will a camera feature be enabled?](https://www.g2.com/discussions/35204-will-a-camera-feature-be-enabled) — 1 comment, 1 upvote
  > **Top comment:** "Hi Briana,

Thanks for asking! This is a current capability when signing in with the kiosk, and the visitor picture is then included in the email..."
- Title: [What is the best way to manage overall number of visitors?](https://www.g2.com/discussions/24800-what-is-the-best-way-to-manage-overall-number-of-visitors) — 1 comment, 1 upvote
  > **Top comment:** "Have you considered turning on the daily summary notification? It's an option to select when creating/editing your user profile. Proxyclick will..."
- Title: [Development of Approval process](https://www.g2.com/discussions/development-of-approval-process) — 1 comment, 1 upvote
  > **Top comment:** "I don't even have an idea what it's about ..."
- Title: [How do I improve printing speed on badge printing?](https://www.g2.com/discussions/15043-how-do-i-improve-printing-speed-on-badge-printing) — 1 comment, 1 upvote
  > **Top comment:** "If you have a guest coming you should have them come 5 min early and prepare them for the process of printing their badge. Let them know that old badges will..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/envoy-visitors-vs-eptura-visitor)