--- title: Eptura Visitor Reviews meta\_title: 'Eptura Visitor Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 183 reviews by the users' company size, role or industry to find out how Eptura Visitor works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 183 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Eptura Visitor Reviews & Product Details Visit Website Eptura Visitor is a visitor management system that helps organizations automate guest registration, enhance physical security, and maintain compliance with global privacy regulations. It is designed for front desk, facilities, and security teams in enterprise environments, including corporate offices, manufacturing sites, healthcare facilities, and financial institutions. The solution supports the full visitor lifecycle-from pre-registration and screening to check-in, access control, and emergency management. Eptura Visitor integrates with existing building systems and access control platforms to deliver a seamless, secure, and professional experience for guests, while providing organizations with real-time visibility into who is on-site. Eptura Visitor is part of the Eptura worktech platform, which connects people, places, and assets to create smarter, safer, and more efficient workplaces. It is especially valuable for organizations with high visitor volumes, multi-location operations, or strict compliance requirements. - Digital logbook and real-time monitoring: Track and record all visitors from entry to exit across locations. Searchable logs support audits and compliance. - Pre-registration and custom workflows: Screen visitors before arrival, send personalized invitations, and generate QR codes for condition-based access. Tailor check-in flows by visitor type. Autonomous check-in and access control integration: Enable self-service check-in via kiosks or mobile devices. Easily integrate with existing access control systems for secure, touchless entry. - Emergency management tools: Send alerts during evacuations, conduct roll calls across devices, and generate post-incident reports to support safety protocols and compliance. - Data privacy and compliance: Offers regional data hosting, customizable retention policies, and full support for GDPR and other global standards. Hosted on Microsoft Azure, Eptura Visitor ensures enterprise-grade security, reliability, and scalability. The solution helps organizations create a secure working environment, automate visitor management, and reduce operational overhead while improving the guest experience. * * * Product Website Eptura Visitor Seller [Eptura](https://www.g2.com/sellers/eptura) Discussions [Eptura Visitor Community](https://www.g2.com/products/eptura-visitor/discuss) Languages Supported Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Traditional) Solution Type Best-of-Breed Overview by Stephanie Pounders Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/eptura-visitor/pricing) Eptura Solutions (1) See how Eptura products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Eptura Asset, Engage, Visitor, Workplace SolutionBy Eptura ](/sellers/eptura/solutions/eptura-asset-engage-visitor-workplace) Show More ## Eptura Visitor Integrations (5) What do users say about integrations? Verified by Eptura Visitor [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Active Directory Domain Services ](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Pipelines ](https://www.g2.com/products/azure-pipelines/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Descartes Denied Party Screening ](https://www.g2.com/products/descartes-denied-party-screening/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jotform Sign ](https://www.g2.com/products/jotform-sign/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Entra ID ](https://www.g2.com/products/microsoft-entra-id/reviews) Show More ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace") AA Verified User in Aviation & Aerospace Mid-Market (51-1000 emp.) 2/19/2021 "the best experience" 4.5/5 What do you like best about Eptura Visitor? It is really very easy to use and handles everything correctly. We use it every day without any problem to manage all visits. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? the only small problem is not being able to reprint the card from the kiosk Review collected by and hosted on G2.com. Recommendations to others considering Eptura Visitor: Very easy to use and handles all business issues well Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? managing visitors and archiving all entry agreements. Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4608855/official_response/edit) Hi there, Thank you for taking time to write this review of Proxyclick! Happy to hear that you're finding it very easy to use and is helping you with your goals. I am happy to pass along the reprinting from kiosk idea to our product team, and in the meantime if you have any other ideas or need assistance please reach out to us at support@proxyclick.com. Thank you! Ryan Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 12/3/2020 "Helpful customer service" 5/5 What do you like best about Eptura Visitor? I had a query recently around some billing and thanks to their live chat my query was answered within minutes by a very helpful real-life person. We find ProxyClick really user friendly and customisable in our business so it's really good to know that their customer service matches their app. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? For the size of our business possibly clearer pricing structures on the website... but I am nit picking here. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? We had a paper sign in book, and in a post GDPR world it's important that we protect our data as securely as possible. Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4505062/official_response/edit) Hi there, Very happy to hear out team was able to help immediately to solve your questions, thank you for reaching out and for your patience! Our pricing has changed recently, and if there's still any outstanding questions on pricing etc. please do not hesitate to reach out and we can connect you with a member of our sales team. Happy holidays, Ryan Current UserValidated ReviewerSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 10/16/2020 "Wonderful Tool for Visitor Management" 5/5 What do you like best about Eptura Visitor? ProxyClick allows us to create customized check-in workflows and print temporary badges for visitors. The solution is able to accomplish this with sleek, minimalist tablet kiosks and serves as a great tool for making first impressions to visitors. The best part of ProxyClick is how simple the solution is to manage. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? Printers can be difficult to configure. We had trouble installing multiple badge printers in the same workspace. The system is designed to accept one printer as primary and take a secondary printer via a workaround. We had to use a beta version of the app to make the second printer function correctly. Review collected by and hosted on G2.com. Recommendations to others considering Eptura Visitor: ProxyClick is a great tool for visitor management. It has a modern design that will assist you in creating a preferable first impression with visitors. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? Our organization hosts large amounts of visitors simultaneously. Prior to implementing ProxyClick, we didn't have a great centralized way to see details on all our visitors. The process to create visitor badges was also less efficient and unable to keep pace with our visitor numbers. ProxyClick has solved both of these issues. We are now able to quickly print large amounts of visitor badges and our admins can easily understand which visitors are onsite. Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4427542/official_response/edit) Hi there, Thank you very much for this highly detailed review! We appreciate you taking the time to share the benefits you've experienced with Proxyclick, if you have time please reach out to Support@proxyclick.com in regards to the printing to see if there's an easier way. Thanks again! Ryan Validated ReviewerIncentivizedSource: G2 invite NJ Nicolas "Ninja" J. IT admin Enterprise (\> 1000 emp.) 1/14/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Very good soft and very easy to use" 4.5/5 What do you like best about Eptura Visitor? The interface and the easily use of the software Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? We can't send two differents recipients to a visitors via Mail Review collected by and hosted on G2.com. Recommendations to others considering Eptura Visitor: Very good support and integrations. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? The SSO and user provisionning Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dennis E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dennis E.") DE Dennis E. Systems/Network Engineer Enterprise (\> 1000 emp.) 12/28/2020 "Works great and support is super helpful." 4.5/5 What do you like best about Eptura Visitor? Integration with microsoft teams, lets me see who is visiting. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? occasional email recipient issues, usually quickly sorted by support. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? Has been real helpful during pandemic to make sure that visitors are properly greeted and processed. Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4535891/official_response/edit) Hi Dennis, Thanks so much for taking time to write this positive review, we're happy to hear we're helping you with greeting and processing your guests! Best, Ryan Current UserValidated ReviewerSource: Seller invite NR Nick R. Mid-Market (51-1000 emp.) 7/7/2020 "very reliable and easy. reception and managers love it support is great." 5/5 What do you like best about Eptura Visitor? The feature we use the most is the email invite. I think reception appreciates this feature the most as they will always know when people or groups are coming. and The QR code check in feature is nice. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? Not much to dislike but one feature that would be helpful especially in this Era is being able to give guests the ability to answer questions in advance. Maybe as part of the invite email. We use the feature that has them sign a pdf before coming, but would make things much smoother especially with large groups if they could all answer questions days in advance. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? We moved from a paper system to this digital one. We previously used a logbook with hundreds of pages but now reception/HR can look back and very easily view visits and people without much effort or sress. Reception loves how everything is all in the dashboard she is always aware of when guests are showing up she is never caught off guard anymore. Says it is very easy to get the hang of and explain to incoming guests. Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4291542/official_response/edit) Hi Nick, Thank you for your very positive review! In regards to answering questions ahead of your meeting, please reach out to support@proxyclick.com with your interest to discuss with a member of our team, as we're looking into making this a reality with Proxyclick at this very moment. Have a great week! Ryan Validated ReviewerIncentivizedSource: Seller invite ![Markus M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Markus M.") MM Markus M. Member of Group IT Mid-Market (51-1000 emp.) 4/14/2020 "Everything is available to quickly digitalize the visitor management" 4/5 What do you like best about Eptura Visitor? I have checked our user story against other apps. No application was able to fulfill all requirements from the start. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? The pricing model is not entirely transparent at first glance. You have to make a little effort to understand the price list and find all the features. But I managed to do that, and the support could have helped me anytime ;-) Review collected by and hosted on G2.com. Recommendations to others considering Eptura Visitor: If you are looking for a user friendly, complete and compliant solution, you should take your time and use the proxyclick test trail. My receptionists, the users and the visitors have attested me a very good user experience. More can't be expected of an actually, can it? We will now test the solution at other locations. The multilingualism allows us to do this in other countries as well. The online support is also very positive and fast! We have found solutions that show that proxyclick is also flexible. Great! Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? We converted the visitor management on paper to digital within hours, fulfilled the emergency requirements and, thanks to the good administration functions, the APP could go live very quickly. As a result, we were able to quickly minimize the number of contacts in reception during Covid-19 times. Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4189963/official_response/edit) Hi Markus, Thank you for taking time to write out this wonderful and detailed review! I'm sorry the pricing was difficult at first, but I'm glad to hear that our team was there to help you out with the different features that have helped your team quickl;y adjust to Covid-19. If there's anything else we can help you with, please don't hesitate to reach out at support@proxyclick.com so our team can assist. Thanks! Ryan Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") IF Verified User in Financial Services Enterprise (\> 1000 emp.) 2/16/2021 "Great system, great team, highly recommended." 5/5 What do you like best about Eptura Visitor? Great UX for all users involved which has meant that the buy-in from the community of users has been easy. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? The enterprise features could be stronger Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? Simplifying our visitor registration, transitioning from paper to iPad Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4601288/official_response/edit) Hi there, Thank you for taking time to review Proxyclick! Happy to hear that we're helping you simplify your visitor registration, and if there's any additional feedback that you can help us with please let us know at support@proxyclick.com, our solution continues to evolve to help out customers reach their goals. Best, Ryan Current UserValidated ReviewerSource: Seller invite ![Verified User in Plastics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Plastics") AP Verified User in Plastics Mid-Market (51-1000 emp.) 1/29/2021 "Proxyclick" 5/5 What do you like best about Eptura Visitor? I really like how user friendly it is and how they continue to change and enhance the platform. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? I dislike how certain features are not customizable. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? Our visitors do not wait in the lobby long because of the notification process from Proxyclick. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") AM Verified User in Management Consulting Enterprise (\> 1000 emp.) 6/19/2020 "Very easy to use and get up and running to start tracking visitors." 4.5/5 What do you like best about Eptura Visitor? The dashboard is simple and effective. The UI is sleek and allows easy management of visitor records. Attendance notifications are a big plus as well. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? Some minor UI changes to the iPad app would be nice and improve user interaction. 1) Check-out button/link is way too small and people don't notice it on the iPad home screen. I would make it as large as the Check-in button. 2) There needs to be an option to have the QR code scanning done from the home screen. without physically touching the kiosk. Less physical touch huge plus during this Pandemic and it also shortens the visitor's interaction time. Review collected by and hosted on G2.com. Recommendations to others considering Eptura Visitor: Test the system out with a small pilot group before rolling it out to the office or organization. The system does send out a considerable about of emails to registered visitors so you need to make sure everything is configured correctly or you'll be blasting junk mail to everyone every day. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? We are using it to keep track of employees and contractors that are visiting our office during our phased reopening during this COVID-19 Pandemic. ProxyClick helps us get away from paper and pen log sheets and provides us with the ability to get notified instantly when someone arrives at the office and when they leave. Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4263202/official_response/edit) Hi there, Thank you for taking time to review Proxyclick! We really appreciate this detailed review including your ideas. Happy to pass on your feedback on point 1, and I'm excited to say that we now have a touchless entry mode that allows for scanning the QR without touching the ipad whatsoever by the visitor. Please feel free to reach out to us at support@proxyclick.com for more information, or check your kiosk settings for the new touchless entry mode. Thanks! Ryan Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Eptura Visitor? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Eptura Visitor ](https://www.g2.com/products/eptura-visitor/discussions/new) ![Briana Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Briana Z.") BZ Briana Zepeda • Last activity over 5 years ago Will a camera feature be enabled? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/35204-will-a-camera-feature-be-enabled) GU Guest User What is Proxyclick | Visitor Management System used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-proxyclick-visitor-management-system-used-for) [ View all Discussions ](https://www.g2.com/products/eptura-visitor/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 13 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/eptura-visitor/pricing) Eptura Visitor Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6441bfbfed296fd3a56f6774bc2a47da/envoy-visitors.png "Product Avatar Image") Envoy Visitors 4.7/5(437) [ Compare Now ](https://www.g2.com/compare/envoy-visitors-vs-eptura-visitor) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_aeb8e57baf345dd5449567c96dff3cc4/sign-in-solutions.jpg "Product Avatar Image") Sign In Solutions 4.7/5(401) [ Compare Now ](https://www.g2.com/compare/eptura-visitor-vs-sign-in-solutions) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c9bee4e04dc28977c9afd385e3e91aa7/the-receptionist.png "Product Avatar Image") The Receptionist 4.8/5(432) [ Compare Now ](https://www.g2.com/compare/eptura-visitor-vs-the-receptionist) ##### ##### Eptura Visitor Features Platform Basics Visitor Check-In Mail Management Visitor Database Platform Data Automation Analytics Visitor Logs Platform Interoperability Notifications Hardware Platform Additional Functionality Integration [ View More Features ](https://www.g2.com/products/eptura-visitor/features) ## Top-Rated Alternatives [ ![Envoy Visitors](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Envoy Visitors") Envoy Visitors 4.7/5(437) ](https://www.g2.com/products/envoy-visitors/reviews) [ ![The Receptionist](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "The Receptionist") The Receptionist 4.8/5(432) ](https://www.g2.com/products/the-receptionist/reviews) [ ![Sign In Solutions](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sign In Solutions") Sign In Solutions 4.7/5(401) ](https://www.g2.com/products/sign-in-solutions/reviews) [ View All Alternatives ](https://www.g2.com/products/eptura-visitor/competitors/alternatives) ##### Categories on G2 [Visitor Management](https://www.g2.com/categories/visitor-management)[Emergency Notification](https://www.g2.com/categories/emergency-notification) ##### Explore More [Which Adobe consulting services deliver clear documentation and smart retrofits that preserve existing working processes?](https://www.g2.com/discussions/which-adobe-consulting-services-deliver-clear-documentation-and-smart-retrofits-that-preserve-existing-working-processes)[Best enterprise resource planning system for mid-sized businesses](https://www.g2.com/discussions/best-enterprise-resource-planning-system-for-mid-sized-businesses)[Which cloud-based capital project management systems have the strongest financial controls for a project controls team that needs audit-ready cost reporting without manual reconciliation?](https://www.g2.com/discussions/which-cloud-based-capital-project-management-systems-have-the-strongest-financial-controls-for-a-project-controls-team-that-needs-audit-ready-cost-reporting-without-manual-reconciliation%20) [Which home care agency management solutions provide mobile apps for field caregiver communications and visit documentation?](https://www.g2.com/discussions/which-home-care-agency-management-solutions-provide-mobile-apps-for-field-caregiver-communications-and-visit-documentation)[What is the best application portfolio management software for a mid-size IT shop trying to reduce legacy app sprawl without a multi-year transformation program?](https://www.g2.com/discussions/what-is-the-best-application-portfolio-management-software-for-a-mid-size-it-shop-trying-to-reduce-legacy-app-sprawl-without-a-multi-year-transformation-program)[Pros and Cons Details](https://www.g2.com/products/eptura-visitor/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)