--- title: Eptura Visitor Reviews meta\_title: 'Eptura Visitor Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 183 reviews by the users' company size, role or industry to find out how Eptura Visitor works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 183 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Eptura Visitor Reviews & Product Details Visit Website Eptura Visitor is a visitor management system that helps organizations automate guest registration, enhance physical security, and maintain compliance with global privacy regulations. It is designed for front desk, facilities, and security teams in enterprise environments, including corporate offices, manufacturing sites, healthcare facilities, and financial institutions. The solution supports the full visitor lifecycle-from pre-registration and screening to check-in, access control, and emergency management. Eptura Visitor integrates with existing building systems and access control platforms to deliver a seamless, secure, and professional experience for guests, while providing organizations with real-time visibility into who is on-site. Eptura Visitor is part of the Eptura worktech platform, which connects people, places, and assets to create smarter, safer, and more efficient workplaces. It is especially valuable for organizations with high visitor volumes, multi-location operations, or strict compliance requirements. - Digital logbook and real-time monitoring: Track and record all visitors from entry to exit across locations. Searchable logs support audits and compliance. - Pre-registration and custom workflows: Screen visitors before arrival, send personalized invitations, and generate QR codes for condition-based access. Tailor check-in flows by visitor type. Autonomous check-in and access control integration: Enable self-service check-in via kiosks or mobile devices. Easily integrate with existing access control systems for secure, touchless entry. - Emergency management tools: Send alerts during evacuations, conduct roll calls across devices, and generate post-incident reports to support safety protocols and compliance. - Data privacy and compliance: Offers regional data hosting, customizable retention policies, and full support for GDPR and other global standards. Hosted on Microsoft Azure, Eptura Visitor ensures enterprise-grade security, reliability, and scalability. The solution helps organizations create a secure working environment, automate visitor management, and reduce operational overhead while improving the guest experience. * * * Product Website Eptura Visitor Seller [Eptura](https://www.g2.com/sellers/eptura) Discussions [Eptura Visitor Community](https://www.g2.com/products/eptura-visitor/discuss) Languages Supported Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Traditional) Solution Type Best-of-Breed Overview by Stephanie Pounders Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/eptura-visitor/pricing) Eptura Solutions (1) See how Eptura products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Eptura Asset, Engage, Visitor, Workplace SolutionBy Eptura ](/sellers/eptura/solutions/eptura-asset-engage-visitor-workplace) Show More ## Eptura Visitor Integrations (5) What do users say about integrations? Verified by Eptura Visitor [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Active Directory Domain Services ](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Pipelines ](https://www.g2.com/products/azure-pipelines/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Descartes Denied Party Screening ](https://www.g2.com/products/descartes-denied-party-screening/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jotform Sign ](https://www.g2.com/products/jotform-sign/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Entra ID ](https://www.g2.com/products/microsoft-entra-id/reviews) Show More ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 8/2/2024 "The system bugs a lot, not all employees are uploads to the system." 0/5 What do you like best about Eptura Visitor? That guest can get a permanent visitor QR code and doesn't need to go through the whole process every day. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? Speed: When visitors register, we must wait and hold the visitor. When the reception area is crowded, it gets really annoying. Also, sometimes we can't find the person needed in the tab app even if they are visible on the web page. Customer support is really slow, or they are just ghosting us. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? It should solve the registration of the guest. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LL Leona L. Software Asset Manager Small-Business (50 or fewer emp.) 1/11/2023 "Reliable and Easy Portal Interface" 5/5 What do you like best about Eptura Visitor? Very easy to set up from an administrative viewpoint. Can view all sites from a single portal and view visitors' logs easily. Also like the feature of notification via e-mail. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? The biggest issue is not with ProxyClick, it's when the device (Ipad, etc.) needs an update, and it can confuse the end administrative user. Usually, the support team has to update the device and restart proxyclick. Other than that, it works accordingly. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? Security Compliance and access control. Review collected by and hosted on G2.com. Show More 1/30/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") AS Verified User in Security and Investigations Enterprise (\> 1000 emp.) 5/1/2023 "ProxyClick review" 4.5/5 What do you like best about Eptura Visitor? Easy to use, solid and steady performance, appealing layout and design Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? Admin and user API functionality is minimal Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? Provide a fast, easy, and reliable way to check in visitors Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Briana Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Briana Z.") BZ Briana Z. Human Resources Coordinator Mid-Market (51-1000 emp.) 12/23/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Peace of Mind" 4.5/5 What do you like best about Eptura Visitor? I like that I will get notified by text message when we have a visitor no matter where I am at in the building. I get the visitors information as well Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? I cant say there is anything I dislike now Review collected by and hosted on G2.com. Recommendations to others considering Eptura Visitor: I would read and watch all the tutorials- this is such a useful system once you are able to understand every benefit. I am able to screen my visitors with Covid related questions before being exposed to a potential positive. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? We have saved money on not needing a receptionist. Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4533563/official_response/edit) Hi Briana, Thank you very much for this highly detailed review! We appreciate you taking time from your day to share the benefits you're receiving from Proxyclick and how to learn more about Proxyclick. Have a great holidays, and feel free to reach out if there's anything we can assist with at support@proxyclick.com Best, Ryan 12/23/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Greg H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg H.") GH Greg H. Director, Operations Mid-Market (51-1000 emp.) 8/3/2021 "Sweet Spot for Price/Features Visitor Management Systems" 4/5 What do you like best about Eptura Visitor? We reviewed about a dozen services for visitor management. Proxyclick sits in the 'just right' zone, offering all the necessary core requirements in its Essential plan. Cheaper services offered too few features, too much manual configuration, and nothing but headaches trying to connect it to a badge printer. Competitive platforms had a price barrier or contractual commitment that was cost-prohibitive given our needs. Intuitive Slack integration helped with employee adoption. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? - Would like more fine-tuned controls over kiosk layout and setup. Portrait mode would be nice. - iOS only. - Administration dashboard could be more intuitive. Certain functions and reports weren't the easiest to locate. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? Prior to Proxyclick, our front desk had a hard time tracking visitors, with visitors often not realizing they had to sign in. Audit reports have been invaluable. We've not yet re-opened the office, but it will provide great control with employee remote/in-office management. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite CC Cooper C. IT Director Mid-Market (51-1000 emp.) 3/17/2021 "Best visitor kiosk solution for customization and support" 4.5/5 What do you like best about Eptura Visitor? My company needed to ask our visitors very special questions such as which country the visitor was from. We searched multiple products in the market and found only ProxyClick can offer the customization to our satisfaction. The sales team and chat support were also very helpful and provided prompt responses all the time. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? We have 8 offices but ProxyClick is unable to let us have one parent template configuration that applies to the other offices. If I need to make a change to the visitor kiosks' configuration, I have to repeat and test the same processes 8 times. Review collected by and hosted on G2.com. Recommendations to others considering Eptura Visitor: Please test and compare this solution with the others. I tested 3 different products before I settle with Proxyclick. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? We were able to use Proxyclick to assign each visitor a unique WiFi password. Our security also found the digital visitor kiosk much easier to manage and provide visitor reports. Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4649298/official_response/edit) Hi Cooper, Thank you very much for taking the time to write this fantastic review and recommendation! I wanted to reach out to also let you know that we're planning the ability to update multiple or all locations at a time, and please let us know any other thoughts you have on ways we can continue to evolve Proxyclick to better fit your goals. Best, Ryan Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Mid-Market (51-1000 emp.) 9/22/2021 "Very good support" 2.5/5 What do you like best about Eptura Visitor? When you are connected on the proxy click portal, you can directly contact the support team by chat. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? It can be many reasons why the badge cannot be print: iPad, proxy click app version, proxy server, printer. It's not easy to maintain Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? When a visitor is coming, he registers himself on the Ipad. The badge is automatically print, and the employee is aware of his arrival. You don't really need anymore to have a receptionist. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite TG Tyler G. Data Center Technician II Enterprise (\> 1000 emp.) 1/26/2021 "Taking Visitor sign in to the next level" 4.5/5 What do you like best about Eptura Visitor? What I like best about Proxyclick is it's ability to customize your visitors check-in experience on the Kiosk. Anything from uploading your company's own background image on the check-in screen to requiring they put their license plate info in during the check-in process. You have the ability to turn on what features and info you capture. Working at a data center site, we have to be ensure all visitors are checked-in, ID's validated, and go over our data center agreement with the visitor when they walk through the door. With Proxyclick we're able to save time with check-ins because it remembers all visitors who have used the Kiosk before, it offers multi-location setup so that you can have certain features available at your office site versus your data center site, photo ID visitor badges from when they check-in, and with the customized features we were even able to upload our data center agreement into the process of check-in. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? To be honest I can't come up with anything I dislike about proxyclick. They have a great messaging system when your visitor checks-in, their web browser is easy to navigate, they have an outstanding customer service department with prompt responses and knowledge on the software, their help center articles and videos are kept up to date, and they themselves are continuously evolving their software to provide you, as the user, the best features that are out there today. Review collected by and hosted on G2.com. Recommendations to others considering Eptura Visitor: If you are looking for a simplified check-in experience for visitors, a custom check-in process, audit reporting, photo badge printing for your visitors, notifications sent to your phone or to your email when a visitor arrives, and a helpful customer service staff to assist you with any issues or questions you may have...Then I highly recommend Proxyclick to be your go to check-in software. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? One of the problems we have solved at our company is our visitor audit reports. Thanks to Proxyclick we are able to provide a thorough report on each one of our facilities to our external auditors. These reports can be as specific as you need them to be such as showing you check-in/check-out times, what company the visitor is with, if they agreed to our data center agreement form, and much more. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Florence L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Florence L.") FL Florence L. Facility - Fleet - Security Mid-Market (51-1000 emp.) 4/27/2021 "Great experience for our visitors and our employees" 5/5 What do you like best about Eptura Visitor? Paperless system, a lot of different options are available. it's the future Helpdesk is there to help, very reactive. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? A bit difficult to find my way in all the possibilities, but I found a lot of answer on the site. Also with the help of the helpcenter. So not a very negative point ! Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? Paperless, easy, modernity, fast. Helpful Security, track "in" and "out" of visitors, ... Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4705105/official_response/edit) Hi Florence, Thank you so much for taking time to write this review! We're very happy to hear that you're finding both our solution and our support as helping you achieve your goals for your facility. As always, feel free to contact us for any questions or insights you may have on how we can continue to help you with your needs. Best, Ryan Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JJ Jaimon J. IT/OT Technical Business Partner Enterprise (\> 1000 emp.) 10/1/2021 "Its a been a great tool in our company." 5/5 What do you like best about Eptura Visitor? How it simplied all the check in's & Check Out's. And the covid form Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? Just the occasional updates, but necessary. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? Automation Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ## Questions about Eptura Visitor? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Eptura Visitor ](https://www.g2.com/products/eptura-visitor/discussions/new) ![Briana Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Briana Z.") BZ Briana Zepeda • Last activity over 5 years ago Will a camera feature be enabled? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/35204-will-a-camera-feature-be-enabled) GU Guest User What is Proxyclick | Visitor Management System used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-proxyclick-visitor-management-system-used-for) [ View all Discussions ](https://www.g2.com/products/eptura-visitor/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 13 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/eptura-visitor/pricing) Eptura Visitor Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6441bfbfed296fd3a56f6774bc2a47da/envoy-visitors.png "Product Avatar Image") Envoy Visitors 4.7/5(437) [ Compare Now ](https://www.g2.com/compare/envoy-visitors-vs-eptura-visitor) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_aeb8e57baf345dd5449567c96dff3cc4/sign-in-solutions.jpg "Product Avatar Image") Sign In Solutions 4.7/5(401) [ Compare Now ](https://www.g2.com/compare/eptura-visitor-vs-sign-in-solutions) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c9bee4e04dc28977c9afd385e3e91aa7/the-receptionist.png "Product Avatar Image") The Receptionist 4.8/5(432) [ Compare Now ](https://www.g2.com/compare/eptura-visitor-vs-the-receptionist) ##### ##### Eptura Visitor Features Platform Basics Visitor Check-In Mail Management Visitor Database Platform Data Automation Analytics Visitor Logs Platform Interoperability Notifications Hardware Platform Additional Functionality Integration [ View More Features ](https://www.g2.com/products/eptura-visitor/features) ## Top-Rated Alternatives [ ![Envoy Visitors](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Envoy Visitors") Envoy Visitors 4.7/5(437) ](https://www.g2.com/products/envoy-visitors/reviews) [ ![The Receptionist](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "The Receptionist") The Receptionist 4.8/5(432) ](https://www.g2.com/products/the-receptionist/reviews) [ ![Sign In Solutions](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sign In Solutions") Sign In Solutions 4.7/5(401) ](https://www.g2.com/products/sign-in-solutions/reviews) [ View All Alternatives ](https://www.g2.com/products/eptura-visitor/competitors/alternatives) ##### Categories on G2 [Visitor Management](https://www.g2.com/categories/visitor-management)[Emergency Notification](https://www.g2.com/categories/emergency-notification) ##### Explore More [Which Adobe consulting services deliver clear documentation and smart retrofits that preserve existing working processes?](https://www.g2.com/discussions/which-adobe-consulting-services-deliver-clear-documentation-and-smart-retrofits-that-preserve-existing-working-processes)[Best enterprise resource planning system for mid-sized businesses](https://www.g2.com/discussions/best-enterprise-resource-planning-system-for-mid-sized-businesses)[Which cloud-based capital project management systems have the strongest financial controls for a project controls team that needs audit-ready cost reporting without manual reconciliation?](https://www.g2.com/discussions/which-cloud-based-capital-project-management-systems-have-the-strongest-financial-controls-for-a-project-controls-team-that-needs-audit-ready-cost-reporting-without-manual-reconciliation%20) [Which home care agency management solutions provide mobile apps for field caregiver communications and visit documentation?](https://www.g2.com/discussions/which-home-care-agency-management-solutions-provide-mobile-apps-for-field-caregiver-communications-and-visit-documentation)[What is the best application portfolio management software for a mid-size IT shop trying to reduce legacy app sprawl without a multi-year transformation program?](https://www.g2.com/discussions/what-is-the-best-application-portfolio-management-software-for-a-mid-size-it-shop-trying-to-reduce-legacy-app-sprawl-without-a-multi-year-transformation-program)[Pros and Cons Details](https://www.g2.com/products/eptura-visitor/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)