--- title: Eptura Visitor Reviews meta\_title: 'Eptura Visitor Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 183 reviews by the users' company size, role or industry to find out how Eptura Visitor works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 183 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Eptura Visitor Reviews & Product Details Visit Website Eptura Visitor is a visitor management system that helps organizations automate guest registration, enhance physical security, and maintain compliance with global privacy regulations. It is designed for front desk, facilities, and security teams in enterprise environments, including corporate offices, manufacturing sites, healthcare facilities, and financial institutions. The solution supports the full visitor lifecycle-from pre-registration and screening to check-in, access control, and emergency management. Eptura Visitor integrates with existing building systems and access control platforms to deliver a seamless, secure, and professional experience for guests, while providing organizations with real-time visibility into who is on-site. Eptura Visitor is part of the Eptura worktech platform, which connects people, places, and assets to create smarter, safer, and more efficient workplaces. It is especially valuable for organizations with high visitor volumes, multi-location operations, or strict compliance requirements. - Digital logbook and real-time monitoring: Track and record all visitors from entry to exit across locations. Searchable logs support audits and compliance. - Pre-registration and custom workflows: Screen visitors before arrival, send personalized invitations, and generate QR codes for condition-based access. Tailor check-in flows by visitor type. Autonomous check-in and access control integration: Enable self-service check-in via kiosks or mobile devices. Easily integrate with existing access control systems for secure, touchless entry. - Emergency management tools: Send alerts during evacuations, conduct roll calls across devices, and generate post-incident reports to support safety protocols and compliance. - Data privacy and compliance: Offers regional data hosting, customizable retention policies, and full support for GDPR and other global standards. Hosted on Microsoft Azure, Eptura Visitor ensures enterprise-grade security, reliability, and scalability. The solution helps organizations create a secure working environment, automate visitor management, and reduce operational overhead while improving the guest experience. * * * Product Website Eptura Visitor Seller [Eptura](https://www.g2.com/sellers/eptura) Discussions [Eptura Visitor Community](https://www.g2.com/products/eptura-visitor/discuss) Languages Supported Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Traditional) Solution Type Best-of-Breed Overview by Stephanie Pounders Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/eptura-visitor/pricing) Eptura Solutions (1) See how Eptura products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Eptura Asset, Engage, Visitor, Workplace SolutionBy Eptura ](/sellers/eptura/solutions/eptura-asset-engage-visitor-workplace) Show More ## Eptura Visitor Integrations (5) What do users say about integrations? Verified by Eptura Visitor [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Active Directory Domain Services ](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Pipelines ](https://www.g2.com/products/azure-pipelines/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Descartes Denied Party Screening ](https://www.g2.com/products/descartes-denied-party-screening/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jotform Sign ](https://www.g2.com/products/jotform-sign/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Entra ID ](https://www.g2.com/products/microsoft-entra-id/reviews) Show More MK Marcus K. Digital Officer Enterprise (\> 1000 emp.) 2/2/2021 "Costly System but very streamlined workflow" 4/5 What do you like best about Eptura Visitor? Nice looking UI even in the backend. Usually everything works smoothly. It's even easy to setup complicated check-in workflows. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? To be honest, the price is high. Especially if you need some functions from the additional modules. Differently packed modules would be fine. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? In our company it's a prestige project. A visitors comes to the front desk and sees the iPad and instantly knows what to do. Especially for pre-registered visitors, the check-in is very fast. Also know you know the name of a guest, when he stands in front of you. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") AS Verified User in Sports Mid-Market (51-1000 emp.) 8/31/2021 "Comprehensive feature-set and very easy to use. Strong support team also." 4.5/5 What do you like best about Eptura Visitor? Settings are easy to set up and very user-friendly. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? Setting location/address could be easier Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? Keeping track of who's in the office and when. Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4975256/official_response/edit) Hi there, Thanks for taking a moment to review Proxyclick, we're very happy to hear that the setup and use of Proxyclick was easy to help you with your goals. We integrate with Google Maps and occasionally there can be some address challenges, but feel free to reach out to support@proxyclick.com where our team can override the location/address. Best, Ryan Current UserValidated ReviewerSource: Seller invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Enterprise (\> 1000 emp.) 9/15/2021 "Great Visitor Management System" 4.5/5 What do you like best about Eptura Visitor? Easy to use, works with ordinary iPads, easy management, and a great feature set. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? In earlier days Proxyclick was very eager to develop features when you presented problems for them. Today it seems like the more standard support answer - unfortunately, we cannot do that or do not support that. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? Registering visitors Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Brad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brad S.") BS Brad S. Director of IT and IS Small-Business (50 or fewer emp.) 9/14/2020 "Easy to use check-in system, set it and forget it." 5/5 What do you like best about Eptura Visitor? The best part of ProxyClick is the service that stands behind it. When I have an issue, emails are constantly going back and forth between myself and support. We are used to the typical: send support an email and wait and wait and wait for a response. With ProxyClick, its the opposite. They are so quick with responses, they are typically waiting on me! Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? (I want to preface this comment by saying that it is mostly aimed at Brother) We purchased a recommended printer (Brother VC-500W) and it has been nothing but trouble. We don't frequently have visitors, but without a doubt everytime we do, the printer is off. Then when it is on, its slow to print. Finally when its done printing, you have to manually tell the printer to cut the label (really?!). This makes the entire check in process tedious and time consuming. The ProxyClick app side is fast and easy to use. But when considering the check-in process as a whole, I've seen co-workers give up on checking people in due to the printer's lacking abilities. I would love to see what a more recent recommended printer could do. Review collected by and hosted on G2.com. Recommendations to others considering Eptura Visitor: The iPad presentation in the lobby alone makes a great first welcome impression. The system is quick and professional. I haven't played with the contactless check-in, but that feature came out very quickly during the COVID lockdown. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? For ISO 27001, visitor management and auditing is a must. ProxyClick handles this with ease. I hope in the future we are able to utilize some of the emergency alert systems, where you can get a list of all visitors in the case of a fire drill (or God forbid, a real fire). Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4384486/official_response/edit) Hi Brad, We really appreciate this detailed recommendation and review of Proxyclick! That being said we'd like to discuss directly the parameters of your printer setup to make the best recommendation towards either giving troubleshooting the current printer one more go, or recommending another better fit for your use case. If you have a moment, please reach out to us at support@proxyclick.com so we can help out! Best, Ryan Current UserValidated ReviewerIncentivizedSource: Seller invite PL Per L. IT infrastructure architect Enterprise (\> 1000 emp.) 11/5/2020 "Super simple, feature rich visitor log" 4.5/5 What do you like best about Eptura Visitor? It's cloud based, so no need to host anything locally except for the actual kiosks (iPads). All management is done through their website, which supports single sign-on and user provisioning from our IdP. Technical support is always only a live chat message away. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? If there is a network outage on site, visitors will have to be logged with pen and paper. We've some times had issues with the badge printers, not printing with the correct aspect ratio, or in some cases not printing at all. These issues are always resolved fairly quickly with help of ProxyClick support. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? Keeping track of who's in the building, especially important in emergency situations. Being cloud based means we don't have to manage any visitor system locally on site. Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4454200/official_response/edit) Hi Per, Thank you for taking time to write this wonderful review of Proxyclick! Happy to hear we're fast on support for your needs and have been able to troubleshoot your printing effectively. Always reach out if there's something we can help with, and thanks again for partnering with us for your lobby. Best, Ryan Current UserValidated ReviewerSource: Seller invite SB Samuel B. Mid-Market (51-1000 emp.) 11/9/2020 "Always ready to help!" 4.5/5 What do you like best about Eptura Visitor? Proxyclick are an absolute pleasure to communicate with, they take the time to fully understand and resolve any qualms or queries you may have and correspond with you accordingly. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? The system is still in a slightly early stage which can be a hinderance in some cases but they do keep up with what problems their clients have and are very transparent about how they are being dealt with. Review collected by and hosted on G2.com. Recommendations to others considering Eptura Visitor: Before buying, talk with them to make sure it is or is going to be able to do everything you need. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? Helping to reduce the amount of physical contact required with guests (during covid-19), Helping to keep records of staff working hours and keep a record for fire safety. Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4460072/official_response/edit) Hi Samuel, Thank you for taking time to write out this fantastic review of Proxyclick! Our product continues to evolve to the changing needs of our customers while improving all facets of use along the way, we appreciate you working with us to keep your lobby safe. Happy holidays! Ryan Current UserValidated ReviewerSource: Seller invite ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") AE Verified User in Events Services Small-Business (50 or fewer emp.) 4/5/2021 "Very helpful staff and intuitive product. Chat features are highly responsive on website" 5/5 What do you like best about Eptura Visitor? Staff responsiveness and demoing are thorough Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? Nothing yet, I am still new to the system. I would like a better automated tutorial on how to use the site for check ins and imports as well as kiosk setup Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? We are using this system for contact less check in and streamlined registration from a given sponsor list Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4673866/official_response/edit) Hi there, Very happy to hear we've been helpful in your goals of creating a streamlined touchless visitor experience for your sponsors! I wanted to provide the link to our Proxyclick Academy which includes videos on topics such as inviting guests and configuring your kiosk to help you get setup. Please feel free to reach out to our team with questions on steps along the way! Best, Ryan [See how Eptura Visitor improved](https://www.proxyclick.com/academy/getting-started) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Enterprise (\> 1000 emp.) 4/16/2021 "Great customer service!" 5/5 What do you like best about Eptura Visitor? The representative (Daryna?) was very helpful in answering my question quickly. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? To date, I haven't found anything I dislike. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? This has made managing our office visitors easy and efficient. It is especially helpful in the event of an emergency when we have to account for everyone in our space. Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4689927/official_response/edit) Hi there, We're very happy to hear that Proxyclick is making managing your office visitors easy and efficient! We hope to continue to help with managing your visitors, and if you're interested in exploring our employee solutions please let us know through the chat bubble or via support@proxyclick.com. Daryna was also very happy to help, and appreciates the shout out! Best, Ryan Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Bram G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bram G.") BG Bram G. Mid-Market (51-1000 emp.) 11/30/2020 "Great example of an automation tool that's easy to implement!" 4.5/5 What do you like best about Eptura Visitor? The ease of setup, how simple it is to understand for our visitors. The way it feels super professional. Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? In the beginning we had some issues where the tablet would sign out, could be due to internet issues as well to be honest. Review collected by and hosted on G2.com. Recommendations to others considering Eptura Visitor: I would definitely recommend this tool Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? Visitor automation - we wanted to prevent to hire a receptionist just to receive guests. Review collected by and hosted on G2.com. Show More Response from Ryan Koch of Eptura Visitor [Editedit](https://www.g2.com/survey_responses/eptura-visitor-review-4488844/official_response/edit) Hi Bram, Thanks so much for taking time to review Proxyclick and share the benefits! Glad to hear the connection issues with your kiosk may have been resolved, in the mean time if there's anything we can help with always feel free to reach out to our team. Happy holidays! Ryan Current UserValidated ReviewerSource: Seller invite ![Verified User in Food Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food Production") AF Verified User in Food Production Mid-Market (51-1000 emp.) 1/13/2021 "An great guest visitors management" 4/5 What do you like best about Eptura Visitor? Easy integration and a good image for the company Review collected by and hosted on G2.com. What do you dislike about Eptura Visitor? Tariffs and the price of options that are paid at full price Review collected by and hosted on G2.com. Recommendations to others considering Eptura Visitor: I recommend that you check your needs and options because the basic package does not include many options, prefer a nice piece of furniture and a good location to accommodate the system. Review collected by and hosted on G2.com. What problems is Eptura Visitor solving and how is that benefiting you? We have solved a problem of sending a host notification, this allows us to benefit from a better follow-up of the returns of our guests. Review collected by and hosted on G2.com. Show More 1/16/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Eptura Visitor? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Eptura Visitor ](https://www.g2.com/products/eptura-visitor/discussions/new) ![Briana Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Briana Z.") BZ Briana Zepeda • Last activity over 5 years ago Will a camera feature be enabled? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/35204-will-a-camera-feature-be-enabled) GU Guest User What is Proxyclick | Visitor Management System used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-proxyclick-visitor-management-system-used-for) [ View all Discussions ](https://www.g2.com/products/eptura-visitor/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 13 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/eptura-visitor/pricing) Eptura Visitor Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6441bfbfed296fd3a56f6774bc2a47da/envoy-visitors.png "Product Avatar Image") Envoy Visitors 4.7/5(437) [ Compare Now ](https://www.g2.com/compare/envoy-visitors-vs-eptura-visitor) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_aeb8e57baf345dd5449567c96dff3cc4/sign-in-solutions.jpg "Product Avatar Image") Sign In Solutions 4.7/5(401) [ Compare Now ](https://www.g2.com/compare/eptura-visitor-vs-sign-in-solutions) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c9bee4e04dc28977c9afd385e3e91aa7/the-receptionist.png "Product Avatar Image") The Receptionist 4.8/5(432) [ Compare Now ](https://www.g2.com/compare/eptura-visitor-vs-the-receptionist) ##### ##### Eptura Visitor Features Platform Basics Visitor Check-In Mail Management Visitor Database Platform Data Automation Analytics Visitor Logs Platform Interoperability Notifications Hardware Platform Additional Functionality Integration [ View More Features ](https://www.g2.com/products/eptura-visitor/features) ## Top-Rated Alternatives [ ![Envoy Visitors](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Envoy Visitors") Envoy Visitors 4.7/5(437) ](https://www.g2.com/products/envoy-visitors/reviews) [ ![The Receptionist](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "The Receptionist") The Receptionist 4.8/5(432) ](https://www.g2.com/products/the-receptionist/reviews) [ ![Sign In Solutions](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sign In Solutions") Sign In Solutions 4.7/5(401) ](https://www.g2.com/products/sign-in-solutions/reviews) [ View All Alternatives ](https://www.g2.com/products/eptura-visitor/competitors/alternatives) ##### Categories on G2 [Visitor Management](https://www.g2.com/categories/visitor-management)[Emergency Notification](https://www.g2.com/categories/emergency-notification) ##### Explore More [Which Adobe consulting services deliver clear documentation and smart retrofits that preserve existing working processes?](https://www.g2.com/discussions/which-adobe-consulting-services-deliver-clear-documentation-and-smart-retrofits-that-preserve-existing-working-processes)[Best enterprise resource planning system for mid-sized businesses](https://www.g2.com/discussions/best-enterprise-resource-planning-system-for-mid-sized-businesses)[Which cloud-based capital project management systems have the strongest financial controls for a project controls team that needs audit-ready cost reporting without manual reconciliation?](https://www.g2.com/discussions/which-cloud-based-capital-project-management-systems-have-the-strongest-financial-controls-for-a-project-controls-team-that-needs-audit-ready-cost-reporting-without-manual-reconciliation%20) [Which home care agency management solutions provide mobile apps for field caregiver communications and visit documentation?](https://www.g2.com/discussions/which-home-care-agency-management-solutions-provide-mobile-apps-for-field-caregiver-communications-and-visit-documentation)[What is the best application portfolio management software for a mid-size IT shop trying to reduce legacy app sprawl without a multi-year transformation program?](https://www.g2.com/discussions/what-is-the-best-application-portfolio-management-software-for-a-mid-size-it-shop-trying-to-reduce-legacy-app-sprawl-without-a-multi-year-transformation-program)[Pros and Cons Details](https://www.g2.com/products/eptura-visitor/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)