Easy to use, with a very nice user experience overall. Review collected by and hosted on G2.com.
I honestly can’t think of a single thing I dislike. Review collected by and hosted on G2.com.
Speaking as someone who looks at the numbers every month, I like that I don’t have to chase five different people to understand how an account is performing. I literally have everything in one place. Time tracking and billing are connected, so what we deliver and what we invoice actually matches up. Managing retainers used to be a bit messy behind the scenes (matching and re-entering timesheets, seeing with everyone onboard how much time was actually spent) now it’s much clearer and calmer (click here and click there and export) Review collected by and hosted on G2.com.
It's not the simplest tool on day one. You do get a bit overwhelmed by all the possibilities and modules, and It takes a bit of discipline from the team to log time properly (automatic time trackers FTW), and some parts of the interface could be more intuitive. Luckily we had amazing support and help docs. Review collected by and hosted on G2.com.
We’re using Productive for little over 2 year as of now and it has become our literal operational backbone. The resource planning and forecasting capabilities are EXCELLENT. Basically, our operations, finances, resource planning and forecasting are in the same place. We went from struggling with reactive thinking to a structured approach and projects being more data-driven. Review collected by and hosted on G2.com.
Customizing certain reports takes some experimenting. Flexible, but you need time to tailor it exactly to your needs. We spent a lot of time in Productive’s help docs to figure everything out. Review collected by and hosted on G2.com.
UI/UX and ease of use along with the feature offered. Review collected by and hosted on G2.com.
Onboarding felt a little intimidating/confusing. Review collected by and hosted on G2.com.
It's easy to use and administrate. Time tracking is seamless, and I like that there is an app that I can use to manage time on the go. Review collected by and hosted on G2.com.
The Gantt chart UI is a little busy but it's an improvement over other vendors Review collected by and hosted on G2.com.
I love using Productive for project management at my digital agency. It organizes tasks very well, helps track progress, and allows me to export them easily for client-facing documents. I like the statuses and boards because they're clear and intuitive to use. The initial setup was super easy as well. Review collected by and hosted on G2.com.
If you include a task in resource booking, it locks the deadline on the task. To change the deadline, I need to remove the task from the booking. Review collected by and hosted on G2.com.
The most helpful thing for us as an agency is the visibility we have over everything that is going on in the business. From an initial quote/budget, through the life of a project and into invoicing, the tight integration of relevant data makes errors far less likely. Being able to see all of our resourcing and utilisation (did I mention you can pull a report for just about anything?) all in one dashboard is really useful. Review collected by and hosted on G2.com.
I think the Xero integration could be better. In particular, things like a PO number not populating the correct field when an invoice is pushed. Review collected by and hosted on G2.com.
The ability to set recurring budgets for monthly retainers was the deciding factor for us - something we rely on strongly as an agency.
The tool is easy to use, with integrations with a large amount of other tools - including Xero.
As someone who lives in productive daily to get things done, its simplified a large amount of things for our workday that used to be long and manual. Review collected by and hosted on G2.com.
Configuring particular reports can be difficult, especially when you have to think about what specific data field is going to give you the answers you need.
But - the standard report library covers a large amount of standard use cases. Review collected by and hosted on G2.com.
Our company started using Productive more than 2 years ago, and we love it! It is a perfect solution for 360 project management that allows us to truly bring all our management processes under a single roof. These days, we try to utilize every single feature that Productive offers as we use it across the whole team on a daily basis. We particularly like the flexibility of the tool, which allows us to customize any views and reports in very easy and intuitive ways. Onboarding for new team members is very easy, and it helps our managers keep on track with budgets, tasks, and resource planning. Overall, it has a great user experience and a very intuitive interface. We also appreciate fast customer support that often helps us to troubleshoot if we have any questions. Productive reps took multiple calls with us when we had more complex questions and topics to cover. Review collected by and hosted on G2.com.
We don't see any downside, compared to other tools we tried in the past this was a great experience all around. Review collected by and hosted on G2.com.
Productive is a comprehensive solution for agency management. I've found it to have just the right amount of features and functionality to handle project planning, delivery management, billing, and sales pipeline management for our agency. I'm impressed at the app's attention to detail, and am confident that our agency will be more efficient – and profitable – by using Productive. Review collected by and hosted on G2.com.
While the overall UX is excellent, I wish some of the modules where more integrated with each other. Specifically, the task management in the Sales CRM is different from the Project Management module, which means I need to maintain two workstreams. Also, the collaborative docs are great, but the formatting of exported PDFs leaves a lot to be desired. Review collected by and hosted on G2.com.
Pricing provided by Productive.
