The budget and resourcing features: both were so helpful in seeing billable utilization rate and which clients we're spending too much time on. There are some cool reporting templates too, for example "Most profitable client".

The most helpful thing for us as an agency is the visibility we have over everything that is going on in the business. From an initial quote/budget, through the life of a project and into invoicing, the tight integration of relevant data makes errors far less likely. Being able to see all of our resourcing and utilisation (did I mention you can pull a report for just about anything?) all in one dashboard is really useful.

The ability to set recurring budgets for monthly retainers was the deciding factor for us - something we rely on strongly as an agency. The tool is easy to use, with integrations with a large amount of other tools - including Xero. As someone who lives in productive daily to get things done, its simplified a large amount of things for our workday that used to be long and manual.