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Postscript Reviews & Product Details

Postscript is trusted by 10,000+ Shopify and Shopify Plus stores like Ruggable, Dr. Squatch, and Feastables who are ready to turn SMS into their number one revenue channel. With Postscript’s SMS Revenue Platform, you’ve got everything you need to drive conversations and conversions across every stage of the customer journey. Whether 1:1 or at scale, Postscript assures your texts are personalized, conversational, and compliant. Start with SMS Marketing: Grow your subscriber list, develop and test your messaging strategy, deliver excellent customer service, and drive purchases and loyalty—all in one place. Go even further with SMS Sales: We pair a team of expertly-trained sales associates with our purpose-built SMS Sales software to proactively engage with your subscribers and convert more of them into satisfied customers. We're a fully remote team of 200+ employees across the US and Canada, and we're backed by some outstanding investors—including Accomplice and Y Combinator. We're a product-first company, but more than anything else, our competitive advantage is that we care—a lot. Like, we really, really care. This shows in many ways, from responding to customers at all hours and selling fairly and honestly, to how we've built the Postscript product.

Seller

Postscript

Discussions

Postscript Community

Languages Supported

English

Overview by

Annie Difino

Pricing

Pricing provided by Postscript.

Starter

$0.00

Per Month

Growth

$100.00

Per Month

View More Pricing Information

Top-Rated Alternatives

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Postscript Media

Postscript allows you to send personalized SMS and MMS campaigns to all or a segment of your subscribers.

See a high-level overview of your SMS program

Send SMS messages at the right time with Automations. Choose from 26 Shopify-specific automation triggers to create as many Automations as you want. Or start with one of our built-in automation templates.

Use 35 segmentation filters to create hyper-targeted SMS campaigns.

Create multiple Keywords to track multiple opt-in sources, segment subscribers, and send personalized messages.

Deep integrations to the rest of your tech stack to seamlessly connect SMS marketing to your customer service platform, email marketing, cart platform, and more.

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Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

11/17/2020

"Postscript > Every Other SMS Platform"

5/5

What do you like best about Postscript?

Where do I start? From the quick, easy setup (you can do it in 1 day!) & countless integrations (CRM, subscriptions, reviews, loyalty programs, customer support, etc.) all the way to the amazing support team, Postscript has high level marketing capabilities while also still feeling like a boutique company that caters to you & your brand.

Thanks to Postscript, we're consistently seeing SMS marketing make up to 10-15% of our monthly revenue plus a substantial uptick in monthly subscriptions! I cannot recommend Postscript & their team enough!! Review collected by and hosted on G2.com.

What do you dislike about Postscript?

I'd love to be able exclude segments or include multiple segments for campaigns & a more user friendly reporting dashboard, BUT I will say, I've been using Postscript for about a year and they are constantly adding new features & updates, so I'm sure it will only be a matter of time! Review collected by and hosted on G2.com.

Recommendations to others considering Postscript:

Don't wait on it! It's such a powerful platform, with an amazing team, and he return is almost instant! Review collected by and hosted on G2.com.

What problems is Postscript solving and how is that benefiting you?

Quick & more personal responses to customers! Being able to tailor conversations and open a more fun & friendly dialogue (they love funny gifs) has not only helped to retain & engage with customers, but has also given me the chance to learn more about what kind of content they enjoy & what type of content to include more frequently. Review collected by and hosted on G2.com.

Benjamin V.

Cheif Marketing Officer

Small-Business (50 or fewer emp.)

12/10/2020

"An extremely helpful money making tool"

5/5

What do you like best about Postscript?

Great for hands-on marketers. Easy to use, easy to build in. Customer Service is out of this world. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Missing some analytics for tracking list growth. Review collected by and hosted on G2.com.

Recommendations to others considering Postscript:

Shop around for an SMS provider and be open with what offers you get. They will match or beat any offer you get within reason. They have all of the tools of the big guys. Review collected by and hosted on G2.com.

What problems is Postscript solving and how is that benefiting you?

This is the fastest way to reach customers and GUARANTEE they will see your message. We have the timed traffic spikes to prove it.

There is also amazing automations to help you make money while you sleep. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

11/30/2020

"This app is a gamechanger!"

5/5

What do you like best about Postscript?

The functionality of this app is fabulous- it integrates with many other apps we use and the automations you can create are endless! The support team is stellar as well- fast response times and super helpful team. By far the best app for e-commerce texting- it has increased our revenue exponentially! Review collected by and hosted on G2.com.

What do you dislike about Postscript?

There are challenges at times with the phone carriers delaying messages, but Postscript is great at warning you when this is happening. I wish there was a way to turn off the abandoned cart automation for sold-out products as we quickly sell out of products that may have been in someone's cart. Other than that we love it! Review collected by and hosted on G2.com.

Jennifer S.

CEO & Founder

Small-Business (50 or fewer emp.)

12/19/2020

"Fast SMS customer building app!"

5/5

What do you like best about Postscript?

Super easy to use app with great tools for building your customer loyalty with SMS. My customers love signing up and getting a coupon right away. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Running out of credits when I am watching my budget LOL. Review collected by and hosted on G2.com.

Jonathan Y.

Director of Strategy & Operations

Small-Business (50 or fewer emp.)

1/21/2021

"Excellent Service"

5/5

What do you like best about Postscript?

Very responsive and helpful customer service team. The functionality is also great when syncing info between Postscript/Shopify/Klaviyo. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

Nothing has come to mind yet. Things are working fine so far. Review collected by and hosted on G2.com.

Cali Life C.

Small-Business (50 or fewer emp.)

11/24/2020

"Best ROI app we currently have !"

5/5

What do you like best about Postscript?

This app is by far our best ROI we have right now. Customer service is amazing too! Every time I needed them they replied within 5 min on the quick chat and without fail they always understood my needs and helped me with my requests.

Good job guys! from the product to the service you are truly a 10/10 business. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

nothing really, they always found ways to help me with my concerns Review collected by and hosted on G2.com.

Zack D.

Small-Business (50 or fewer emp.)

11/30/2020

"Postscript works great for our small business!"

5/5

What do you like best about Postscript?

Creating campaigns and testing are seamless! Really easy to work on quickly and not time consuming whatsoever. Along with that, I was able to create a pop up within my website in minutes! Review collected by and hosted on G2.com.

What do you dislike about Postscript?

More information on how to size your images correctly would be extremely helpful. I had to spend some time figuring out how to make my images less blurry. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

8/10/2021

"Postscript"

5/5

What do you like best about Postscript?

Great service gained lots of revenue from postscript Review collected by and hosted on G2.com.

What do you dislike about Postscript?

I don't like running out of credits or having to wait for them Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

12/15/2020

"Easy way to increase e-commerce sales!"

5/5

What do you like best about Postscript?

I love how easy it is to capture new subscribers through the on-site popup. Our customers who sign up for texts are more likely to convert than customers who sign up for email newsletters. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

It can be a little difficult exclude people from sends (there is no segment exclude option). There is usually workaround, but I have to spend more time building segments than I would like. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/22/2021

"Great tool on all fronts"

5/5

What do you like best about Postscript?

Postscript has some highly valuable integrations--including Klaviyo and Justuno. Getting all these tools to work smoothly together is very important to us and Postscript was by far the best option for this.

Their team is extremely responsive and helpful and I've had no problem learning how to get the most out of the account.

The tool is intuitive and easy to use with many great capabilities. Review collected by and hosted on G2.com.

What do you dislike about Postscript?

I can confidently say that out of all the tools out there (and I've tried most of them) - there's nothing that Postscript doesn't do as well if not better than the others. Review collected by and hosted on G2.com.