Perfect Venue Reviews & Product Details

There are so many things it's hard to pick! The ease of use on the customer side is outstanding - it's so user friendly and really minimizes information they need to provide/work they need to do. On the back end, it is incredibly easy to stay on top of leads and communications generally, and the integration with Square was fantastic. Review collected by and hosted on G2.com.

I wish the reporting was a little easier to use directly in the dashboard/without exporting all of the data to review externally. Also the tracking dashboard gets a little wonky with tax inclusions. Review collected by and hosted on G2.com.

Having all of my venues consolidated in one place has been incredibly convenient. It allows every team member to easily access important documents, and I really appreciate how simple it is to switch between different locations. It's very user friendly. Review collected by and hosted on G2.com.

I find it frustrating that I have to sign into the app nearly every time I open it. Additionally, there are times when the app displays only a white screen, forcing me to restart it. Review collected by and hosted on G2.com.

Very user friendly! I was able to learn the software within in a week and create a process for our restaurant events. The team was very helpful and extremely responsive any time I did have a question and when it came to creating our menus in the system. We were on a tight deadline, and the Perfect Venue team really came through with getting us all started. Review collected by and hosted on G2.com.

I wish it had more options for billing because we have to use a certain system to process our final payments. So maybe a little more diverse than just the Square options. I also wish the Open Table integration would go through to save me some work with blocking reservations on both platforms. Review collected by and hosted on G2.com.

I appreciate how organized everything is. Perfect Venue allows me to keep all my data and reports in one location, making it easy to manage planning and send emails to guests from the same platform. This not only saves me time but also ensures everything remains consistent. The customer support and sales team are also excellent. Review collected by and hosted on G2.com.

There are some features that I believe should be standard in any planning tool, but I appreciate that they make it easy to submit feature requests. Review collected by and hosted on G2.com.

What I like best about Perfect Venue is how easy and intuitive it is to use. The platform has completely streamlined our event booking process and allowed us to keep everything organized in one place. It saves me time, reduces back-and-forth with clients, and makes it simple to move from an initial inquiry to a confirmed booking. On top of that, it’s been a clear driver in increasing our overall number of events. The software gives us the ability to manage more efficiently without needing to rely on outside services, and that has been a huge win for our business. Review collected by and hosted on G2.com.

Honestly, there isn’t much to dislike. Like any software, there’s a small learning curve at first, but Perfect Venue’s layout makes it easy to pick up quickly. Every feature I’ve needed has worked smoothly, and any minor adjustments I’ve wished for have been far outweighed by the value it brings. Compared to other tools we’ve looked at, it’s not only more affordable but also more effective, so I really can’t complain. Review collected by and hosted on G2.com.

Perfect Venue is awesome! It is so easy to use and practically does everything for you. Everything is pretty much idiot-proof and if you have that time where you start to feel like one, the customer service team is always fast and knowledgeable to help you get back on your way! The AI responses are usually perfect (yes, you want to double-check them) but are always professional responses. Review collected by and hosted on G2.com.

We don't have our scheduling system set up to PV and sometimes when you're using the AI response, it'll mention that the courts are available during a specific time that the client has asked about. They aren't always available, however, I'm sure the system is just basing it off of whether there is an event scheduled thru PV yet or not. Review collected by and hosted on G2.com.

The calendar is a great feature with color codes for each separate event, and I like the communication thread within each event. It helps myself and the restaurant team when viewing the whole event. Review collected by and hosted on G2.com.

When I have an email draft, there's no way to know if the draft is still being worked on. For example, in a normal email, all of your drafts are categorized by New Mail, Drafts, Sent Mail, etc. Sometimes, if I get pulled away and that email is closed, I have no idea of knowing if the draft wasn't sent (unless I go back to that thread to look myself).

I've also noticed I need to double click sometimes to send an email. If I don't, it won't send and then gets lost because I didn't know I had a "draft" still. Review collected by and hosted on G2.com.

I like the ability of Perfect Venue to combine the power of automation, particularly with the AMP interface, which makes complex operational processes easy to manage on one platform. This combination ensures both speed and reduces friction. I also appreciate that the initial setup of Perfect Venue was really easy, especially for software with such powerful functionality and a short learning curve. Review collected by and hosted on G2.com.

One area for improvement is the customization of the interface. While it's easy to use, some users might want more ability to rename fields to perfectly match the business workflow. Review collected by and hosted on G2.com.

Perfect Venue is very user friendly and its UI is very easy to use. It has all the features and flexibility we needed. The customer support has been great and it is so easy to use. Even for members of the staff that struggle with technology usually. Review collected by and hosted on G2.com.

There are a few features they don't yet have but they have been open to adding ideas that I have come up with. Review collected by and hosted on G2.com.

Makes bookings much smoother and allows for simpler payment receiving. Also cuts down on lead time and has an organized calendar. Review collected by and hosted on G2.com.

Only thing we don’t love about Perfect Venue is having to adjust to a new software. We love Perfect Venue so far. Review collected by and hosted on G2.com.