Perfect Venue Reviews & Product Details

After spending years managing events via email, word-of-mouth communication, and paper contracts, we have joined the 21st century thanks to Perfect Venue. Implementing this software has created one source of truth for our staff to easily keep track of our events. They have been great to work with from the beginning. This software will be great for all of us to keep track of events and the notes and correspondence log will help in case we have staff on vacation/out sick or if we have staff turnover. Review collected by and hosted on G2.com.

Unfortunately, we couldn't squeeze a guided implementation to our budget but fortunately, I have experience in SaaS and other platforms where I could manage setting everything up on my own. Without that experience, it may have been a little frustrating. Additionally, I could not manage multiple locations with one account and had to purchase a unique account for each of our locations. While there is a master view, it cut into the budget mentioned above which limited our implementation assistance. Review collected by and hosted on G2.com.

For our small restaurant, Perfect Venue is just the right fit for all our private event needs. We use Perfect Venue repeatedly, on a daily basis, and it has helped us out a lot with being able to organize all of our communication with guests as well as being able to have the events automatically pop up on the calendar, they're easy to modify as well. Review collected by and hosted on G2.com.

I can see Perfect Venue being useful for smaller spaces. I'm not sure how it would be for a large team or space. Review collected by and hosted on G2.com.

Ease of use! Great interface. Super simple for clients to figure out. Easy to import old info-- just make sure you save old convos for existing events! Customer support is quick to respond. We use this program all day every day! Review collected by and hosted on G2.com.

We initially thought changes would be a little faster on the engineering side. Changes/features have to be upvoted based on popularity-- which can be a little annoying, though I understand why. Definitely looking forward to more integration features. Would really like to see ability to integrate with Opentable and Toast! Review collected by and hosted on G2.com.

I love that people can check availability and submit a request via the contact form. My favorite feature is how Perfect Venue sorts and tracks all my inquires because before I was doing that all manually and too mnay things fell through the cracks. Perfect venue has helped me midigate double or even triple bookings and allowed me to ensure I am getting back to inquiries or following up on leads that have gone cold. This has changed how I manage everything and I use the program every day.

I integrated the perfect venue calendar into our google calendar and it was so easy to do so and now makes it even easier to see how many leads/bookings I have going on.

I also feel like I have support at all times if I have any questions about the program! Review collected by and hosted on G2.com.

I wish there was a feature that if someone submits an inquiry but the date is unavailble it could send an automatic "not available" email to them. Review collected by and hosted on G2.com.

Perfect Venue is so easy to navigate, the training call was barely needed. It has made my job so much easier with all of the capabilities it has. From the initial training call to the onboarding call, each representative has been so helpful and informative. It was easy to integrate all of our menus and edit them as we go as we are a new venue. The price point is so fantastic for what you get and is a big reason as to why we chose this program over other competitiors. I use this app and website daily, I do not know what I would do with out it as we have so many inquiries and three locations. Review collected by and hosted on G2.com.

I wish it would integrate with Calendly and we could have more branding options for our inquiry forms but they are such small complaints that I basically have none. Review collected by and hosted on G2.com.

Perfect Venue has been a game-changer for our restaurant group's event planning. The software is incredibly user-friendly, with an intuitive design that makes everything a breeze. Plus, their customer support is outstanding, always quick to assist with any questions. It's transformed the way we plan events, making the process efficient and stress-free. We highly recommend it! Review collected by and hosted on G2.com.

So far, I have yet to find any downsides for a business of our size. Review collected by and hosted on G2.com.

My top 3 are:

1. Managing events from start to finish in one place.

2. How quickly the development team actions on feedback and updates the system.

3. The data that we can easily download and analyze for financial reports and future planning. Review collected by and hosted on G2.com.

We can't use some features because of a lack of customization. For example, they have automated tasks that you can set up by event type, but the event types don't apply to what we need so we don't use them. Review collected by and hosted on G2.com.

It has made event booking super seamless for me and my co-event coordinator. Review collected by and hosted on G2.com.

Not much. Gave some feedback on the email interface, but trust they will take it into account on future updates. Review collected by and hosted on G2.com.

What I have currently found the most helpful with Perfect Venue is their staff! This is a software that will be used everyday for streamlining all of our business / client communications. The ease of integration with our information was incredible and done properly and promptly to get our company started. The features have already proven and are going to be so helpful in the streamlining process. But, THE STAFF is where they truly shine! They are helpful, accomodating, friendly, prompt with response, and truly understanding to any challenges that might come your way with switching a company's software. Their patience is unmatched!!! Review collected by and hosted on G2.com.

I have yet to find something unhelpful or that I dislike about Perfect Venue. Review collected by and hosted on G2.com.

I love how Perfect Venue streamlines the process from start to finish—from lead capture to contract signing to billing and event execution. This software is intuitive and walks you through the venue timeline from beginning to end. Review collected by and hosted on G2.com.

There is not much customization. The downpayment/refundable deposit process could be a little more robust, but we make it work for us. Review collected by and hosted on G2.com.