We’re a smaller club, but we’re growing and so is the frequency of our events. We needed a system to better organize events internally and improve communication. Since implementing the program in May and incorporating BEO meetings, our events have been much more seamless compared to last year. Review collected by and hosted on G2.com.

We haven’t experienced any issues with Perfect Venue. While we’re not yet using it to its full capacity, all the features we’ve used have been great and easy to navigate. The platform is very user friendly, which has made it simple for our team to use. Review collected by and hosted on G2.com.

I like that Perfect Venue automates payment schedules, freeing me from having to send reminders for player installments. The custom itinerary templates are also a big plus as they sync room assignments with stadium transit times, which helps me avoid double-checking everything. When I export rooming lists, it’s convenient that athlete dietary needs are already sorted for the hotel staff, so no extra formatting is needed. I really appreciate that the integration with QuickBooks allows passenger lists to go straight there, making invoice reconciliation straightforward. The initial onboarding process was straightforward as well, which made for an easy transition to using the platform. Review collected by and hosted on G2.com.

One thing that still slows me down is the lack of filters for tracking commission splits, which makes it tough to sort out payments for each agent. Exporting big group rosters is messy, since the CSVs come out with duplicate rows. I also get frustrated by the long delays on mobile alerts when flight schedules change. Review collected by and hosted on G2.com.

It's dang-near fool proof. I'm crazy organized and wasn't sold on using event software. The software I was using before Perfect Venue only solidified my feelings, however I gave Perfect Venue a chance. It not only has streamlined our process, but it may be more organized than I am. It's really helped with team communication on our backend, and my customers seem to enjoy it, as well. I have no complaints. Review collected by and hosted on G2.com.

Paying for it, but isn't that the drawback of everything? Review collected by and hosted on G2.com.

I find Perfect Venue incredibly user-friendly for both us and our clients. It's working exactly as promised during the sales phase and has improved our day-to-day operations, especially in responding to clients. I enjoy the convenience of team messages and emailing with clients, which save time and make communications easy both internally and externally. I also love having proposal links, calendar views, menu management, and accurate reporting. The initial setup was so easy! Review collected by and hosted on G2.com.

I think contract signing could be improved by offering clients the option to pay via check as well as with card from the same link. Review collected by and hosted on G2.com.

I really like Perfect Venue because of its ease of access and user-friendliness. It's easy to use and not complicated, which means it doesn't take a lot of learning to get started. I also appreciate the client communication calendar and proposals features. The initial setup was extremely easy, with the Perfect Venue team helping us get everything set up. Review collected by and hosted on G2.com.

Nothing comes to mind, we are still learning, but very excited for the coming changes and integrations Review collected by and hosted on G2.com.

I really like how easy it was to switch over from my old software. The white glove service with Leslie Macapagal was a breeze! Her follow-up support after the initial go-live has been amazing. I also love the workflow in the software—it just makes sense. Definitely a software designed by people who understand the venue business. Review collected by and hosted on G2.com.

I honestly don’t have any cons to mention right now. I’m sure I’ll eventually come across a quirk or two, but so far my experience has been completely flawless. Review collected by and hosted on G2.com.

What I like most about Perfect Venue is how it keeps everything flowing smoothly and saves me so much time during the week. I am no longer stuck on the weekends playing "catch-up" making sure every detail is handled and nothing has fallen through the cracks. It also allows me to respond to leads faster and stay organized. Review collected by and hosted on G2.com.

I don’t have any major dislikes. It took a little time to learn all the features at first, but once I got comfortable with it, the platform became very easy to use and efficient. Review collected by and hosted on G2.com.

I really like how user-friendly Perfect Venue is—it’s easy to follow along with the process. I appreciate how easy it is to chat with people, and the templates and automation tools are a big plus. These features significantly cut down the time spent creating templates and speed up the booking process, which helps close more leads. The initial setup was also fairly easy, thanks to the incredible support from the Perfinity team. Review collected by and hosted on G2.com.

I hope that features that customers request will be implemented faster because I think some of them are pretty easy to do. This would definitely improve the experience and customize how we can use the software. Review collected by and hosted on G2.com.

I can customize every element of a proposal including the pricing, menu, and service fee. Review collected by and hosted on G2.com.

The higher tier plans have a few useful tools I'd like to use, but the extra cost is too much for a small business with one location. The ability to choose floor plans or integrations instead of the express book would be great. Review collected by and hosted on G2.com.

I like that Perfect Venue allows me to customize to our specific needs, particularly with automatic emails saving us on staff costs and helping with workflow. Everything being in one place enables our team members to easily access information if needed and allows us to monitor accounts receivable. Customized templates and automatic emails save us a tremendous amount of employee time, and the AI feature of the email responses has helped us save time crafting emails. Review collected by and hosted on G2.com.

I would like to customize the workflow tabs (leads, qualified, etc.) to match the terminology our venue uses. I would also like to see a way to archive emails, especially after an event is done. Review collected by and hosted on G2.com.