--- title: Perfect Venue Reviews meta_title: 'Perfect Venue Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 195 reviews by the users' company size, role or industry to find out how Perfect Venue works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 195 scale: '5' date_modified: '2026-08-09' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Perfect Venue Reviews **Vendor:** Perfect Venue **Category:** [Venue Management Software](https://www.g2.com/categories/venue-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 195 ## About Perfect Venue Perfect Venue's AI Event Assistant is an event management software solution designed to help independent restaurants, hospitality groups, and venues streamline their event sales processes. This platform provides a comprehensive suite of tools that enables users to efficiently manage all aspects of event planning, from lead generation to payment processing, all within a single, user-friendly interface. Perfect Venue's AI Reply, Menu Builder, Analytics, and other features help act as the Event Assistant that you always dreamed of - taking care of all of the details for you so you can focus on hospitality. The target audience for Perfect Venue includes hospitality groups, independent restaurant owners, and event coordinators who are looking to enhance their operational efficiency and improve customer service. By offering a centralized system for managing events, Perfect Venue caters to those who may struggle with juggling multiple tasks and platforms. The software is particularly beneficial for venues that host a variety of events, such as weddings, corporate gatherings, and private parties, allowing them to optimize their booking processes and maximize revenue opportunities. Key features of Perfect Venue include lead collection, proposal generation, availability management, and payment processing. Users can easily capture and track leads through customizable forms, ensuring that no potential client is overlooked. The proposal generation feature allows for the quick creation of professional documents tailored to specific client needs, enhancing the overall customer experience. Additionally, the availability management tool helps venues avoid double bookings and ensures that clients can secure their desired dates without hassle. Another significant aspect of Perfect Venue is its ability to generate Banquet Event Orders (BEOs), which are essential for organizing the details of an event. This feature simplifies communication between the venue and clients, ensuring that all parties are aligned on expectations and requirements. The integrated payment processing system allows venues to accept payments securely, reducing administrative burdens and improving cash flow. Overall, Perfect Venue stands out in its category by offering an all-in-one solution that addresses the unique challenges faced by independent venues. Its focus on usability and affordability makes it an attractive option for those looking to enhance their event management capabilities without the complexity and cost often associated with larger software solutions. By centralizing essential functions, Perfect Venue empowers users to focus on what they do best - creating memorable experiences for their clients. ## Perfect Venue Pros & Cons **What users like:** - Users find Perfect Venue **easy to use** , enhancing event booking and staff communication effortlessly. (23 reviews) - Users praise the **exceptional customer support** of Perfect Venue, highlighting its helpfulness and responsiveness during setup. (13 reviews) - Users find Perfect Venue to be **exceptionally intuitive** , significantly improving their event management and booking processes. (13 reviews) - Users appreciate the **staff BEOs feature** of Perfect Venue, enhancing communication and event management for their teams. (10 reviews) - Users value the **easy management** features of Perfect Venue, streamlining planning and enhancing overall efficiency. (7 reviews) - Organization (6 reviews) - Automations (5 reviews) - Communication (4 reviews) - Customizability (4 reviews) - Easy Integrations (4 reviews) **What users dislike:** - Users face a **small learning curve** initially, but eventually find Perfect Venue easy and efficient to use. (4 reviews) - Users often struggle with **integration issues** in Perfect Venue, affecting billing, reservations, and email management. (3 reviews) - Users express frustration with **limited customization** options for workflows and terminology, impacting their overall satisfaction with Perfect Venue. (3 reviews) - Users find the interface **not intuitive** , struggling with tracking drafts and managing calendar functionalities effectively. (3 reviews) - Users express frustration with the **email functionality** , citing issues with tracking drafts and sending emails efficiently. (2 reviews) - Software Bugs (2 reviews) - Users face **upload issues** with event diagrams and frequent app malfunctions, leading to frustration and interruptions. (2 reviews) - Dashboard Issues (1 reviews) - Duplication Issues (1 reviews) - Expensive (1 reviews) ## Perfect Venue Reviews ### 1. Changed our event booking game **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about Perfect Venue?** I love how easy Perfect Venue is to use and how easy it is to customize. Loading menus and templates is a breeze - very intuitive - and communicating with guests is also a pleasure. Sending invoices, updating invoices and proposals, and receiving payment is also a breeze. The icing on the cake: the support team is outstanding. They are quick to respond, to teach, to troubleshoot, and to help. **What do you dislike about Perfect Venue?** The one thing that I wish we could do is to have two users receive all emails into our inboxes - but it's something that we easily solve by using the inbox and unread features. **What problems is Perfect Venue solving and how is that benefiting you?** We book birthday parties across three locations, and Perfect Venue keeps inquiries and bookings organized. We use it to send proposals, organize events, communicate with hosts, and keep track of requests. **Official Response from Emily Zhen:** > Hello Sandra! Thank you for your review and we're glad to hear you find our software user-friendly and intuitive. Our Support Team is also a team of hospitality professionals and this greatly sets us apart from other softwares. I went ahead and added a vote for your in our Product Feedback Board for multiple users to receive all emails. Once this feature is being built, you will receive updates all the way to release date. ### 2. Perfect Venue-Perfect **Rating:** 5.0/5.0 stars **Reviewed by:** Greg K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Perfect Venue?** The software is easy to navigate. It has all the features we need, but the interface is incredibly simple. The integration from our former event management software was painless, and the customer service has been spectacular. **What do you dislike about Perfect Venue?** Thus far I haven't found anything I dislike. **What problems is Perfect Venue solving and how is that benefiting you?** It has reall helped keep communications centralized. ### 3. Esmé and Perfect Venue **Rating:** 5.0/5.0 stars **Reviewed by:** Katrina B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2023 **What do you like best about Perfect Venue?** It is seamless and easy to use; it's helped us to manage all incoming leads promptly. **What do you dislike about Perfect Venue?** I only wish it had a separate app to work off of. **What problems is Perfect Venue solving and how is that benefiting you?** It's helping us with organization and has simplified the proposal process. ### 4. Easy to use, has everything I need and nothing I don't! **Rating:** 5.0/5.0 stars **Reviewed by:** Kate A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Perfect Venue?** I love that it auto-generates BEOs, and its reports are straightforward. Additionally, it's easy to see what my team is up to at any given point, which is very helpful for my position as a manager. Lastly, Perfect Venue is so easy to use! Training took ~45 minutes instead of days/weeks. Its value is unbeatable. **What do you dislike about Perfect Venue?** I have yet to find anything that I genuinely dislike about Perfect Venue. It would be nice to edit the font of the BEOs, but I know that's already being looked into, so it's hardly an inconvenience. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue solves the need for a simple CRM tool that does it all without being overly complex. I can manage leads, edit my calendar, book events, keep track of sales, check up on my team and so much more, all in one place. **Official Response from Emily Zhen:** > Hello Kate! Thank you for your review and we are glad you had an easy transition! We are currently in the process of updating our BEO's and it will be released very soon. Stay updated with the notification bell! ### 5. Perfect Venue has been a Perfect fit!! **Rating:** 4.5/5.0 stars **Reviewed by:** Jen T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Perfect Venue?** It has been so great to have our client information organized in one place. Sending quotes and collecting payments is much easier and we love the tracking it provides. It's a great tool for our team to have access to. **What do you dislike about Perfect Venue?** Additional reporting would be great for sales tracking and forecasting. It would be great if we could break them down by sales person too for goal setting and tracking **What problems is Perfect Venue solving and how is that benefiting you?** Tracking clients and getting faster responses. We struggled in the past with keeping things organized and this has really solved that! The calendar tool is great and we look at that daily! **Official Response from Emily Zhen:** > Hello Jen! Thank you for your PERFECT review! We are currently working on a huge reporting revamp set to release later this year to early next year. Stay tuned for new features in the coming months! ### 6. Perfect Venue makes life SO easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Kendall R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Perfect Venue?** I love how user friendly this software is! I can easily navigate through all my events and stay so organized! **What do you dislike about Perfect Venue?** Absolutely nothing! We love Perfect Venue! **What problems is Perfect Venue solving and how is that benefiting you?** This is our first venue, so we didn't have problems, but it's been an amazing way to enter the business and save time and be organized. ### 7. Very easy to use and user-friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2023 **What do you like best about Perfect Venue?** Once set up, it is very easy to use. Great for proposals **What do you dislike about Perfect Venue?** That I have to put menus in any changes in each restaurant separately **What problems is Perfect Venue solving and how is that benefiting you?** Saves me time on proposals and very easy to send BEO's ### 8. Perfect for our business! **Rating:** 5.0/5.0 stars **Reviewed by:** Moe G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Perfect Venue?** We do a lot of events, so having them in one place streamlines the process and improves our event organization. It's super easy to navigate the site and keep in contact with current guests and future leads. I highly recommend it if you have a high demand for events! **What do you dislike about Perfect Venue?** There isn't anything I can think of; this is a great product! **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue is helping us solve the problem of disorganization - Being able to see all our potential leads and track the progress of current events in one place saves us time and hassle. **Official Response from Emily Zhen:** > Thank you for your PERFECT review Moe and happy to hear Perfect Venue is streamlining your event processes! Did you know about our referral program? If you refer a venue who starts a subscription, you will receive a $300 Amazon Gift Card! ### 9. Very good, definitely a step up from our old program, looking forward to the continues updates ahead **Rating:** 4.0/5.0 stars **Reviewed by:** Meredith B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Perfect Venue?** Its very easy to use, without any sort of training a person could easily navigate around. **What do you dislike about Perfect Venue?** There are a couple areas of "Extra Clicks" that I wish was more simpliar. **What problems is Perfect Venue solving and how is that benefiting you?** We use to have multiple layers that we had to navigate this program is much simpliar ### 10. Utilizing Perfect Venue for a Catering Business **Rating:** 4.0/5.0 stars **Reviewed by:** Mariah D. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2023 **What do you like best about Perfect Venue?** I like that PV is constantly improving - taking customer complaints seriously and implementing new features to improve the system. I also like PV's simplicity, which is straightforward and easy to use! **What do you dislike about Perfect Venue?** I want a better reporting system or spreadsheet format to download reports from Perfect Venue. There is no way to categorize reports under different Statuses or a good way to categorize clients you put under different accounts. I want a way to see cool metrics easily. **What problems is Perfect Venue solving and how is that benefiting you?** I think the PV team is focusing on the software's ease of use. Also, the design features make the fonts more pleasing to the eye for ourselves and our customers. **Official Response from Emily Zhen:** > Thank you Mariah for your honest review! We take feedback and feature requests seriously in order to improve and grow with our customers. Anna, our Lead Designer, emailed you regarding reports and would love more insight on what you are looking for. ### 11. Very slick and easy to use. Easy to boost sales using template big time saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Brad H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Perfect Venue?** Ease of use, able to delegate tasks through app. to various team members, lighting fast response that takes 30 seconds to reply = much higher conversion. GREAT SUPPORT **What do you dislike about Perfect Venue?** Nothing as of yet. There was a glitch when Outlook did a security update, and the helped me walk through it and were very good about communicating and fixing the glitch was not even their doing. **What problems is Perfect Venue solving and how is that benefiting you?** Time is money, allowing event and venue management in one tool, saving so much time. Can respond quickly and not miss any leads while accomplishing many other tasks. **Official Response from Emily Zhen:** > Hello Brad! Thank you for your review and we are happy to hear that Perfect Venue has helped you get more time back in your day. This way, you can focus on what you do best - making event magic happen! ✨ Our support team is here to ensure your magic never runs out, glitch or not! ### 12. Wedding Coordinator and Social Event Coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** Carly E. | Wedding Coordinator/Social Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2022 **What do you like best about Perfect Venue?** The ease of organizing an event from the lead until it is complete. It is extremely user-friendly and has thought of almost anything an event planner would need. **What do you dislike about Perfect Venue?** Not being able to add a second contact to the customer's profile. No email notifications through PV to work Gmail if more than one administrator. **What problems is Perfect Venue solving and how is that benefiting you?** Saving time from having to create a BEO, and a Cost Sheet, and a Timeline, Not having to worry about double booking spaces. The online payment and contract signature have been a huge time saver for us. **Official Response from Luke Hutchison:** > Thank you for the feedback Carly! We are currently working on the ability to have multiple contacts per event, so that will be out soon! To turn on notifications for events, just go to the Settings tab and then Team Members. From there you can turn on email & text message notifications for anyone on your team. ### 13. Great experience and user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Richard C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Perfect Venue?** PV has been a phenomenal addition to our Event Management team for organization and billing. We have several rooms and menus; this has helped us manage everything from happy hour bookings to comprehensive Weddings with tons of add-ons. Keeps communication all in one place and is just much easier for our event team. Highly recommend! **What do you dislike about Perfect Venue?** There isn't really much downside here! Billing payments run through Stripe (for us), so we don't even have to be locked into any certain merchant processer like some other companies. **What problems is Perfect Venue solving and how is that benefiting you?** It has solved our organizational complicatedness with so many messaging and planning systems - streamlined to use communication in one place, have menus, billing, calendar and everything! **Official Response from Luke Hutchison:** > Thank you Richard! We've loved having you as a customer. ### 14. Perfect Venue helps us launch our Banquet Program! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew F. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2023 **What do you like best about Perfect Venue?** It is streamlined software that is very intuitive to use. The ease wity learning the program during the onboarding was amazing. Such an improvement over Tripleseat. **What do you dislike about Perfect Venue?** Nothing so far. The platform is assisting us tremendously. **What problems is Perfect Venue solving and how is that benefiting you?** It is streamlining our evenb offerings and presenting them in a very professional way. ### 15. Perfect venue makes it easy to book, bill, and track events all in one platform **Rating:** 4.5/5.0 stars **Reviewed by:** Justin N. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Perfect Venue?** Billing is made very simple, easily create templates for any response you want which makes responding happen in seconds **What do you dislike about Perfect Venue?** No notes at the moment. If I ever have an issue their support team is easily excessable either via chat, email, or phone support **What problems is Perfect Venue solving and how is that benefiting you?** Perfect venue has made many updates since the launch thay we have found useful, the calendar has been updated that ensures I don't double book events **Official Response from Emily Zhen:** > Hello Justin! Thank you for your review and I'm glad you have found Perfect Venue to be more efficient. We love to hear that our customers are accepting payments more seamlessly and responding to leads within seconds! ### 16. How Perfect Venue helped me find the ideal venue for my event **Rating:** 4.0/5.0 stars **Reviewed by:** Maxwell C. | Facility and Event Operations Graduate Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Perfect Venue?** The best thing about Perfect Venue is how simple it is to use and the quick venue search function based on parameters like location, price, and capacity. This is very beneficial for my event planning business because it saves me valuable time and streamlines the planning process. **What do you dislike about Perfect Venue?** A potential area for improvement with Perfect Venue is adding more search filters to the venue search function, such as audio-visual equipment and catering services. This would make it easier to find venues that meet all of our requirements. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue provides a platform for venues to showcase their spaces, making it easier to discover unique and lesser-known locations. This not only benefits me as an event planner but also supports small businesses in the events industry by increasing their exposure and opportunities for bookings. **Official Response from Emily Zhen:** > Thank you Maxwell for your review of the Marketplace and I just submitted your request to our Product Feedback Board. Once we get a certain amount of votes from other customers, we will start building it. We do have plans of making the Marketplace more robust soon! ### 17. Makes planning a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Tonya R. | actively job searching, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2023 **What do you like best about Perfect Venue?** The fact that it has so many customization tools not to mention it allows u to implement virtual attendees to truly get perspective of your event as a whole **What do you dislike about Perfect Venue?** Nothing in particular comes toond when I try to pinpoint negative aspects **What problems is Perfect Venue solving and how is that benefiting you?** It's helping me be more organized and professional while delivering a realistic layout and expectations ### 18. Simple event planning product management **Rating:** 4.5/5.0 stars **Reviewed by:** Amalina T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2023 **What do you like best about Perfect Venue?** I appreciate that Perfect Venue notifies me when the guests have viewed my e-mail responses to their RSVPs. Their response time to e-mails is terrific, typically within one hour of receiving them! **What do you dislike about Perfect Venue?** There is nothing about Perfect Venue which I have any serious complaints about. It would be wonderful if the BEO font on the system could be changed to our preference. **What problems is Perfect Venue solving and how is that benefiting you?** We quickly respond to leads and keep everyone informed through two-way contact with the client. When implemented correctly, it is a fantastic auxiliary to our AR processes. **Official Response from Emily Zhen:** > Thank you Amalina for your review and I'm glad to hear our Support Team is on top of it! We are currently working on allowing reformatting for our BEO's and you will be able to use a font of your choosing soon. Keep a lookout in the notification bell for when this new feature is released! ### 19. Perfect Venue has been a valuable addition to our growing business **Rating:** 4.5/5.0 stars **Reviewed by:** Anne M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Perfect Venue?** Perfect Venue has been straightforward to use to communicate with clients and keep all of our information in one place. I like that we are able to export BEO's for both the client, service team and chefs, which includes necessary information depending on communication needs. **What do you dislike about Perfect Venue?** I wish there was a way to include an inventory of supplies and necessities for executing an event. If there was a way to have a checklist for this, it would be super helpful to our team. **What problems is Perfect Venue solving and how is that benefiting you?** It helps us keep all information and communication with the client in one place, which is helpful when you need to reference information about the event. **Official Response from Emily Zhen:** > Hello Anne! Thank you for your review and it's nice to see you are communicating more efficiently with your client and teams with the help of Perfect Venue. I went ahead and added a vote for you in our Product Feedback Board for a checklist & inventory feature. You will be notified every step of the way once this is being built! ### 20. Perfect for arranging vanue **Rating:** 5.0/5.0 stars **Reviewed by:** Hanisah A. | Information Technology Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2023 **What do you like best about Perfect Venue?** The best part of Perfect Venue is with the template emails that make email replying and sending faster than usual. It accelerates communication and discussion time and is able to cut it short. **What do you dislike about Perfect Venue?** It is an easy and helpful software. Nothing for me to dislike about the features and the event management that is provided. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue allows event planning and management able to be organized quickly and professionally. Integration with Stripe helps to provide a seamless payment method that works internationally. **Official Response from Emily Zhen:** > Thank you Hanisah for your review and I'm glad Perfect Venue has given you more time back in your day! We built our product with efficiency in mind. This way, you can focus on what you do best and less time on manual labor. ### 21. Perfect Venue was the perfect choice for our small restaurant and event venue! **Rating:** 5.0/5.0 stars **Reviewed by:** Austin R. | Food and Beverage Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2022 **What do you like best about Perfect Venue?** Perfect Venues staff and support team are the best. Whenever we call, we connect to a support member immediately. No waits, no automation, just people. They are friendly and helpful and keep us on track when we can't figure something out or want to get creative with how we present our event menus. I also love the platform as it offers only what we need and not 1000 other functions we would never use. **What do you dislike about Perfect Venue?** I would still love to see a floor plan builder tool, and it would be helpful if we could add more than one email for notifications in the venue settings. I know you can assign specific events to specific people, but sometimes a blanket notification to all the staff would be helpful before designating the event. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect venue immediately solved our communication gaps when booking events and made the guest experience 1000% better with a much easier and more functional system for contracts and payment. **Official Response from Luke Hutchison:** > Thank you Austin! We're so glad to have you as a customer! As far as the notifications, under the "Settings" tab and then "Team Members" tab, you can click on each team member and turn on their notifications for new events, new payments, etc - both email and text notifications. Hopefully that helps! ### 22. Great Booking Software - Easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Graham M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Perfect Venue?** Use of funtion, layout, easy to use for both costumer and for venue bookings. **What do you dislike about Perfect Venue?** Some features need updating, calendar could use improvement, more ways to interact and capture the sales **What problems is Perfect Venue solving and how is that benefiting you?** Use of function, making everything streamlined where my entire team can see and work on events ### 23. Fantastic platform for event planning! **Rating:** 5.0/5.0 stars **Reviewed by:** Janie W. | Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2022 **What do you like best about Perfect Venue?** Our restaurant uses Perfect Venue and finds its ease of use a tremendous asset in event planning. From the calendar function to easy-to-use templates to BEOs, Perfect Venue makes it a breeze to coordinate events across several departments! The software team continuously works to improve our day-to-day experience, and is very responsive if glitches arise. **What do you dislike about Perfect Venue?** I wish responses could go to more than just the event owner. Perfect Venue recently added "reply all" for us to respond to all the guests, but it does not work the same way when guests want to "reply all" to the event owners (it only goes to the designated event owner). There is also no way to forward responses within the platform. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue recently added a "reply all" button, and a "mark as read" button which are both supremely helpful because previously, if you or someone on your team clicked on a response, it would immediately show as "read" unless another button was clicked. If hastily moving from event to event, it's easy to forget to click "mark unread" so emails would slip through and guests would get frustrated at the long delay in response. These were just added within the past week and are a huge help! **Official Response from Luke Hutchison:** > Thank you Janie! ### 24. Perfect for increasing venue rentals and save time while doing it! **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan O. | Owner / Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Perfect Venue?** The time saved when using Perfect Venue has been extremely beneficial. I'm able to respond quickly to inquiries for venue rentals and large party inquiries. In this business, prompt replies make all the difference when closing the deal. Prospective clients appreciate the speedy responses, easy to view proposal viewing and payment options. **What do you dislike about Perfect Venue?** Perfect Venue is a new company with a few nice-to-have functionalities that are not yet part of its offering. It is important to note that the core package includes everything necessary to quickly communicate with a prospective client, create a proposal and lock in a deal. I was delighted that one of my enhancement requests was quickly implemented. This enhancement notifies users immediately when a new lead arrives via an SMS message. **What problems is Perfect Venue solving and how is that benefiting you?** I'm an owner-operated small business. I don't have a sales and marketing team. When leads come in it's my responsibility to communicate the relevant information to the prospective client and keep track of all the details related to the event. Perfect Venue gives me a platform to share information with our clients, keep track of the details pertaining to their specific event, create proposals and collect payment. All of this is done quickly from one platform. Many of our clients are impressed at the professional look and feel of the communication coming from Perfect Venue - emails, online proposal viewing and payment functionality. **Official Response from Luke Hutchison:** > Thank you Jonathan! We enjoyed having our last team dinner at your restaurant and appreciated your feedback on the text message idea. I know many of our other customers really enjoy getting text messages when a new lead is submitted so they can respond faster and win more events. ### 25. Great platform for our business. It makes us the leader in hospitality! **Rating:** 5.0/5.0 stars **Reviewed by:** Sandi D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about Perfect Venue?** Perfect communication/event tool for our team and customers. It provides opportunities to engage our team and provide an exceptional experience for our guests. **What do you dislike about Perfect Venue?** The downside of Perfect Venue is not with the platform, but with our team having confidence in using Perfect Venue to its full potential as a tool to improve how we do business. **What problems is Perfect Venue solving and how is that benefiting you?** Rapid response to leads, keeping our team in the loop with communication between the team and the customer. When used to its potential, it is a great adjuvant to our accounts receivable. **Official Response from Emily Zhen:** > Hello Sandi and thank you for your review! We are glad to hear your team is more engaged with events and able to provide an even better experience for your guests. I understand switching processes is often times scary, but we do have a wonderful Support team that is ready to assist you! What's also great is that our entire Sales & Support team are hospitality professionals and we just better understand you to offer the proper solutions. We also know time is of the essence and you're never waiting more than a day for a response. A last added bonus is that we don't charge additional for support. We are always available when you need us! Feel free to reach out at support@perfectvenue.com. ### 26. Perfect Venue is the Perfect Solution for Venue Space **Rating:** 5.0/5.0 stars **Reviewed by:** Heidi J. | Venue Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2023 **What do you like best about Perfect Venue?** We searched for months trying to find the perfect software for our venue space. All software seemed to be missing essential features or took too long to find the event information. When we found Perfect Venue, it checked all the boxes and more, plus easy to use for some of our less tech-savvy employees. **What do you dislike about Perfect Venue?** There is nothing I can say that I dislike about Perfect Venue, and features are constantly added. The Perfect Venue team listens to what is needed and works to make those upgrades available. **What problems is Perfect Venue solving and how is that benefiting you?** We needed an all-in-one Venue Space rental software to keep track of our events and handle our billing. Other software seemed to be a one-size-fits-all approach that wasn't easily changed to meet our venue needs. Perfect Venue is made by people knowledgeable about the industry and tailored the system towards our needs. **Official Response from Emily Zhen:** > Hello Heidi! Thank you for your review and we are glad our software is the perfect fit for your venue. We were recently voted top 1 in Easiest Venue Management Software and take pride in building a product around our customers. Our support & sales team also all come from the hospitality industry and have worked in events to better assist our partners every step of the way! ### 27. Perfect Venue is intuitive, easy to customize, and access to customer support has been efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Derek R. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Perfect Venue?** I like the new inbox feature which doesn't mark an email as read until you either respond or click the button to mark as read, so that I don't read and forget about an email without responding during our busy season. **What do you dislike about Perfect Venue?** I dislike that communication with more than one person in an organization per event (Cc-ing multiple parties) is sometimes difficult and confusing, I wish that it were possible to add more than one contact to an event/organization. **What problems is Perfect Venue solving and how is that benefiting you?** As I mentioned above, the "mark as read" button in the inbox tab of my events is very helpful in remembering which emails I have read but still need to address and this feature has helped me to be more organized in my work. **Official Response from Emily Zhen:** > Hello Derek! Thank you for your review and I'm glad to see you are enjoying our new inbox feature. We have secondary contacts already in the planning process and I did add a vote for you in our Product Feedback Board as well. You will be notified once the feature is released! ### 28. Solid Product for the Price **Rating:** 4.5/5.0 stars **Reviewed by:** Nick H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Perfect Venue?** The UI is modern and sleek and the integration with Stripe is seamless. **What do you dislike about Perfect Venue?** I wish I could further customize my contact form to capture leads in multiple forms/places. **What problems is Perfect Venue solving and how is that benefiting you?** Centralizing all event management into a single tool makes overseeing our operations much smoother. **Official Response from Emily Zhen:** > Hello Nick and thank you for your review! We are happy you are enjoying our new design and centralized platform. I have added a vote on our Product Feedback Board for further customization of the contact form. ### 29. Perfect Venue has made event management a breeze! **Rating:** 4.5/5.0 stars **Reviewed by:** Catie P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Perfect Venue?** Managing invoices, tracking inbound requests, scheduling events **What do you dislike about Perfect Venue?** Not being able to merge old emails from Outlook to the email on the account or create sequences for outbound emails for prospects **What problems is Perfect Venue solving and how is that benefiting you?** Saving time creating and distributing proposals Staying organzied with events **Official Response from Emily Zhen:** > Thank you for your review Catie! Although we aren't able to merge old emails from Outlook due to security issues, we are able to store and track everything in one place within Perfect Venue for new emails. I have added a vote for you in our Product Feedback Board for email sequences! ### 30. Good Product - Some Upgrades Still Needed **Rating:** 4.0/5.0 stars **Reviewed by:** Becky M. | Event Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about Perfect Venue?** It is easy to use. It integrates well with our systems like Tock. It has a lot of features, and they show interest in developing more. Customer service reps are very responsive to the questions I have sent and work on getting solutions. They are also very professional and easy to work with. **What do you dislike about Perfect Venue?** It can be buggy at times. I occasionally get "page failed to load" errors or just freeze ups. I would like a few more features like readily visible notes on the dashboard and maybe some more color code options so we can easily see things on the calendar. Would definitely like the ability to text clients from the application as more and more people are communicating this way and do not want to do so much by email. **What problems is Perfect Venue solving and how is that benefiting you?** We have one established restaurant and one new one for which I have to manage events. Before this, I was using spreadsheets and PDF contracts which would not be sustainable now. Love the online pay feature and contract signing **Official Response from Luke Hutchison:** > Becky - thank you so much for your feedback! We're so glad to have you as a customer. We actually just launched a text messaging feature last week where you will receive a text notification when you get a new lead - hopefully, that will help! We don't yet have the ability for two-way text messaging but plan to add that in the future. Thank you for the feedback on the stability issues, I'll make sure to share this with the engineering team to improve your experience. Thanks again! ### 31. I really enjoy using Perfect Venue **Rating:** 5.0/5.0 stars **Reviewed by:** Nhekilyn V. | Group Sales Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2022 **What do you like best about Perfect Venue?** I appreciate how it's really easy to work with and the overall system. I like the proposal feature and the menus, which helps me so much while I'm working with the clients. I also really like the tasks feature. Our PV reps are also very helpful and respond very fast whenever we have questions. **What do you dislike about Perfect Venue?** I honestly can't think of anything I really dislike about the system. I've appreciated all the updates that have been made. Only thing that would be nice is to be able to access a general settings from "All Venues" and then select the location from there instead of having to choose a venue and in order to get to the settings. Just for quicker access. **What problems is Perfect Venue solving and how is that benefiting you?** It helps me stay organized and have better communication with the clients. Every feature really helps me stay on top of my events and being that I'm new to sales in our restaurant, Perfect Venue has been so vital in my success. **Official Response from Emily Zhen:** > Hello Nhekilyn! I'm happy to hear you have found us to be user-friendly. As for your feature request, we have a Product Feedback Board and you can locate it in the question mark icon next to the notification bell. Once you add your feature request, other customers will be able to vote on it. As votes increase, it will be brought to our attention and we will put it in the timeline to be built. We really build our product around our customers! ### 32. The Best Platform for Restaurant Event Management **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron S. | Sales & Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Perfect Venue?** The best part of Perfect Venue is that it's intuitive. Everyone on my team who uses it has been able to pick it up quickly, with minimal training. Even those who don't use it regularly can quickly recall where to find the BEO or other event details they need. The integration with Stripe also pushed us to start taking deposits and advanced payments for the first time. It gives our clients the flexibility to pay securely, even when the host is not onsite. This software is great for restaurant groups with multiple venues as you can see everything on one calendar or focus on one venue at a time. Perfect Venue has saved us time, allowing us to book more groups. **What do you dislike about Perfect Venue?** Honestly, I can't think of any. Past event software we've used has been too bulky; better designed for large convention-type properties with multiple events happening for one group at the same time. Perfect Venue is exactly what we needed to manage private dining and buyouts for multiple locations fluidly. **What problems is Perfect Venue solving and how is that benefiting you?** I've used the Help Center and contacted our Account Manager directly to solve issues we've had with the software, as bugs do pop up from time to time, as with any tech platform. Both are highly responsive, and our issues have always been solved quickly. I also love how you can request updates to the software and are then notified if that update is made. You can also track other updates right on the homepage, which is great to stay up to date on usage. **Official Response from Luke Hutchison:** > Thank you Cameron! ### 33. Software that actually streamlines! **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly F. | Director of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2022 **What do you like best about Perfect Venue?** Ever since implementing Perfect Venue as our event planning software, our internal and external communications are more organized than ever! Because of that, we can provide better customer service and work more efficiently as a team. **What do you dislike about Perfect Venue?** Perfect Venue is a relatively newer software program, so there are times when I feel like a feature or functionality is missing. BUT the team at Perfect Venue is incredibly responsive and they are always rolling out updates based on what users are asking for. **What problems is Perfect Venue solving and how is that benefiting you?** Before Perfect Venue, we were managing our event inquiries via an email inbox that was shared with multiple people. There were times when we missed new inquiries and tasks fell through the cracks. Managing events was a generally disorganized process. However, now with Perfect Venue, we are on top of our game! Perfect Venue has helped streamline our communications and get our whole team on the same page without duplicating efforts. Increasing productivity with a polished and professional tool is priceless for a small independent business! ### 34. Great Software with Fantastic Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca C. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2022 **What do you like best about Perfect Venue?** We have enjoyed our partnership thus far with the Team at Perfect Venue; they're wonderful to work with and extremely receptive to feedback and questions, which we always have a lot of! I love that they are constantly growing and evolving, and always looking at ways to improve their platform for their clients. **What do you dislike about Perfect Venue?** There are still a few glitches, and there are a few items that aren't quite as helpful as they could be, such as the pop up calendar option (you can't then look at details of that event that's in the spot of the lead in question), inbox/leads, and reports aren't as dialed in as could be helpful for someone like me. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue is helping us manage multiple restaurants' event spaces at once, and allows us to capture leads directly from our website. **Official Response from Luke Hutchison:** > Thank you so much for the feedback Rebecca! ### 35. Overall the product has performed very well. The team members Joanna and Emily were excellent! **Rating:** 4.5/5.0 stars **Reviewed by:** Ron R. | Event Center Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Perfect Venue?** The product has dramatically transformed my process for responding to leads and generating proposals. **What do you dislike about Perfect Venue?** This is not necessarily a Perfect Venue issue. However, Stripe is the only payment processor they use. I use a couple of different processors, Stripe being one. However, my Stripe account with Perfect Venue was considered a new account, and the first payments charged, which were very large, were not scheduled to be paid for seven (7) days. My normal Stripe processing is 24 hours. **What problems is Perfect Venue solving and how is that benefiting you?** It takes me less than 10 minutes to complete a proposal which took me 30 to 45 minutes before. Prospects are amazed at how fast I respond with detailed proposals. **Official Response from Emily Zhen:** > Hello Ron! Thank you for your fantastic review and I think Joanna and I can both agree that you are just a pleasure to work with. Excited to really grow with you! ### 36. Great platform & Easy Payment Processing/Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa W. | Financial Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2022 **What do you like best about Perfect Venue?** The customer service. I appreciate a good platform, but the answer time, the team you work with and the quality of help from that team is phenomenal. Everyone I have personally spoken to has been equally knowledgable, or at the very least, able to connect us to a specialized agent who can help us. **What do you dislike about Perfect Venue?** I only have one complaint so far. During one month this year, the 3rd party payment processor was charging an additional fee. The fees weren't a huge deal, but the reports weren't reflecting the additional charge. Once we brought it to the team's attention, they diligently worked with our accounting team to help unravel some of the confusion that this created. **What problems is Perfect Venue solving and how is that benefiting you?** Our problem previously mentioned was ultimately caused by an issue between the 3rd party processor. Before we even noticed the issue, they had already changed to a more reliable company and only had a small amount of clean-up to do as a result. We appreciate Perfect Venue's proactiveness in creating a better experience with their clients. ### 37. New Customer - Great Tutorial! **Rating:** 5.0/5.0 stars **Reviewed by:** Zelossie W. | Facility Events Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Perfect Venue?** I am new to the software and was amazed by the amount of help offered to me. I had a video tutorial with Joanna, who is my company's support point of contact, and she was very patient and informative. **What do you dislike about Perfect Venue?** A few things are missing here that I am used to having in a software program, but they have created a forum where they openly invite their customers to leave feedback. They are trying to be what everyone needs! **What problems is Perfect Venue solving and how is that benefiting you?** They are constantly addressing issues and taking constructive feedback. It is good to be with a company that you see yourself growing with and who listens to their customers. **Official Response from Emily Zhen:** > Hello Zelossie! Thank you for your review and I'm glad we are able to offer support to streamline your events. We definitely have our Product Feedback Board to grow with our customers. Looking forward to a long lasting partnership! ### 38. Perfect Venue is the most simple and efficient to book an event at a venue. **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob T. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Perfect Venue?** The best part about Perfect Venue is the option to take deposits for parties. If a party decides not to show, causing us to waste that space that they rented, at least we were able to recoup some losses. **What do you dislike about Perfect Venue?** I wish I could link Perfect Venue to my Toast POS system. It would be much easier to drag the proposed tab over rather than recreate the whole thing on my own; however, this isn't much of an issue, regardless. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue is making it easier to accurately charge people for both their tab and gratuity as it allows for a whole breakdown on the invoice for each individual banquet. **Official Response from Emily Zhen:** > Hello Jacob! Thank you for your review and I'm happy to see we have made your events more seamless with online deposits/payments. Deposits are definitely there to protect you when these things happen. As for Toast, we are currently building a direct Toast integration and it should be released early next year. I have added a vote for you in our Product Feedback Board and you will be notified when it is released. ### 39. Perfect Venue’s Biggest Fan **Rating:** 5.0/5.0 stars **Reviewed by:** Aubrey S. | Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Perfect Venue?** I love the software's new and improved interface, it is so easy to use and lovely to look at. Perfect Venue makes it easy to keep everything in one place. Clients love using it as well. **What do you dislike about Perfect Venue?** I don't have a single dislike about Perfect Venue. **What problems is Perfect Venue solving and how is that benefiting you?** Time management, assigning tasks, creating BEOS. It's benefiting me by giving me more time in my day to organize public events and meetings. **Official Response from Emily Zhen:** > Hello Aubrey and thank you for your stellar review! We are glad to hear you are loving the new interface as much as we do! Our design team worked hard to make it more user friendly than before and not to mention, more pleasing to the eye. We will have many more features released in the coming months to be excited for! Feel free to check-out our roadmap to see what's to come by navigating to the question mark button in your account and select Product Feedback. You can upvote on any features you want to see as well. After all, we do build our product based off of our customers' wants and needs to ensure we grow with you! ### 40. Truly the perfect system for all of your event needs **Rating:** 4.5/5.0 stars **Reviewed by:** Kate B. | Corporate Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Perfect Venue?** Everything you need is right on the app, it helps with organization and planning. **What do you dislike about Perfect Venue?** The program itself can be very laggy, which causes some items to disappear at times **What problems is Perfect Venue solving and how is that benefiting you?** Time management - allowing us to plan events quickly and efficiently **Official Response from Luke Hutchison:** > Kate thank you for your feedback! Have you checked your internet connection by any chance? Sometimes that is the issue. We also recently pushed out a lot of speed improvements over the last week or so. If you're still having issues with lag, please email support@perfectvenue.com so we can take a look! ### 41. Very Very Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Galen E. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Perfect Venue?** For me the best thing is really how easy Perfect Venue is to use. I'm able to communicate and ultimately book clients all in Perfect Venue. **What do you dislike about Perfect Venue?** I appreciate all of the new features that Perfect Venue has come out with and I look forward to new features. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue solves our need for a one app system to handle all of our bookings, payments, and communications. **Official Response from Emily Zhen:** > Thank you Galen for your review and being one of our amazing customers! We were recently voted #1 for Ease of Use for Top Venue Management Software on G2 and want to continue releasing new features every few months. Be on the lookout for these in the lightning bolt icon within your account! ### 42. Best change for our company! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle E. | Event Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2022 **What do you like best about Perfect Venue?** We transitioned from Gather to Perfect Venue about 9 months ago and it was the best move for events! On Perfect Venue, you are able to personalize all aspects (e-mail templates, proposal settings, required inquiry information etc.) which is not always an option on other platforms. Perfect Venue also tells you if your e-mail response has been opened by your guests, which I love, so I can ensure my e-mail was recieved. They provide excellent customer service and respond via e-mail within hours! **What do you dislike about Perfect Venue?** There is honestly nothing that I dislike about Perfect Venue at the moment. Their team is always taking suggestions and updating what they offer their guests. :) **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue is always updating/evolving to become more user & business friendly. Recently, they created a feature that allows you to have multiple policy options in your contracts, which is helpful since we book private events as well as standard large party reservations. **Official Response from Emily Zhen:** > Hello Michelle! Amazing review and glad our team was able to make your transition to Perfect Venue easy and seamless. We recently released a new design and have brand new BEO's rolling our very soon. Stay posted in our notification bell! ### 43. Made my life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Paola G. | Co-Owner & Operations, Restaurants, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Perfect Venue?** The most helpful is that guests can easily see their proposals, make changes if they need to, and make a deposit right away. All the documents needed are in one portal. It eliminates the back and forth. **What do you dislike about Perfect Venue?** I wish templates could be created, as opposed to have to start from scratch every time. While every party is different, things like admin fee, booking fee, staffing needs, etc are always added. A template will help remember fees and other items per kind of event. The ability to create multiple proposals would also be helpful. **What problems is Perfect Venue solving and how is that benefiting you?** It eliminates the back and forth with the guest. All the necessary documentation is already in the one portal per customer. Easy to track events and where they are at. Also, super helpful to see when they were contacted last. **Official Response from Luke Hutchison:** > Thank you for your feedback Paola! I'm not sure if you've tried this yet, but you can easily duplicate an event by clicking on the 3-dots in the upper left-hand corner of an event. Not exactly a "template" but if you have a similar event, it will help get you to where you want to go faster. ### 44. Everything our venue needed and more! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Perfect Venue?** Perfect Venue has instantly cut out several tedious tasks when booking an event, which has saved our team so much precious time. Everything is organized in one location and easily accessible by our team. **What do you dislike about Perfect Venue?** Nothing to dislike - so far, everything has been integrating smoothly. **What problems is Perfect Venue solving and how is that benefiting you?** No more messy spreadsheets or free-forming BEOs within Gooogle Calendar. And now we have a central program to house our customer data other than our email inboxes! **Official Response from Emily Zhen:** > Thank you for your review! I'm happy you have found our system to be more efficient and organized. Thankfully, spreadsheets are now a thing in the past! Welcome to Perfect Venue, the all-in-one event management software. 😊 ### 45. Exactly what we needed! **Rating:** 5.0/5.0 stars **Reviewed by:** Anita L. | Event Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Perfect Venue?** Perfect Venue was exactly what we needed. After trying out several other popular programs, we found we were wasting our time. Perfect Venue streamlined the event planning process and saved us time and money! **What do you dislike about Perfect Venue?** I have yet to find an aspect of Perfect Venue that hasn't fit our needs in some way. In the past, I had a suggestion about creating an option for categorizing leads which was not something I disliked but more a detail that would help me stay organized. I posted this in their feature requests, and shortly after, they added the option. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue has streamlined the event planning process, eliminating so many unecessary steps. Communicating with the customers, staying organized, integrating each event with our POS system Toast and allowing our managers access to view the upcoming calendar have been game changers for us. ### 46. Top notch functionality without the big price tag **Rating:** 5.0/5.0 stars **Reviewed by:** Robby H. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Perfect Venue?** I get the functionality of the most expensive systems without having to pay the same amount. It is a great system that allows small to middle-sized hospitality groups to use systems to increase their operational efficiencies. **What do you dislike about Perfect Venue?** The reporting could be a little better, but I know they are working on improving that actively. There is very little I dislike as they are a group of professionals that have worked in the hospitality indistry and know what I want. **What problems is Perfect Venue solving and how is that benefiting you?** There is excellent automation benefits. The system has allowed me (as a consultant who assists with smaller groups) to bring a weapon to single-person teams that lets them punch way above their weight. **Official Response from Emily Zhen:** > Hello Robby! Thank you for your review and glad you are finding our features to add efficiency to your your event processes. We are currently revamping our reports and you will see an upgrade this year along with a new design. Also, we are extremely proud to have a team that has experience in the hospitality industry to better serve you! ### 47. Amazing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Blanca Beatriz G. | Contact Center Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Perfect Venue?** Perfect Venue has really automated some of our company processes. We loved how this tool personalized our own service. We now spend less time doing manual work. It’s making our corporate events, quotations very easy for us. Thanks to its scheduling feature, we keep all of our team updated about our group events. **What do you dislike about Perfect Venue?** We would like that calendar show only confirmed events. Instead of showing all the lead and quoted events. This makes some confusion during planning. Or ir there is an option tu show only confirmed events would be really appreciate **What problems is Perfect Venue solving and how is that benefiting you?** Helped us how to organize, planed, and personalized quotes for corporate group events. Also easley get personalized reports **Official Response from Luke Hutchison:** > Thank you Blanca - we really appreciate your feedback! ### 48. Some of the nicest and easy to work with team. **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney S. | Events Director, Event Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Perfect Venue?** Perfect venue can be a great option, especially clientele that may be more in the building phase of their event programs. Some of the best software systems i've used is because i've signed up with them earlier on in their inception and been able to grow as they grow and really take feedback seriously **What do you dislike about Perfect Venue?** Doesn't have all the branding functionality that some other software's do, not able to customize documents **What problems is Perfect Venue solving and how is that benefiting you?** The option to have clients choose their own menu is such a great function and helps with streamlining communication with the clients **Official Response from Emily Zhen:** > Hello Whitney! We love working with your clients and being their first event management software. Looking forward to really growing with them and their events! ### 49. Perfect Venue is incredible - both their program and the people. **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany T. | Events Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2022 **What do you like best about Perfect Venue?** From the start, the team at Perfect Venue has treated us like we are more than just a client. Their product is easy to use, functional, and constantly getting better. They are constantly taking client feedback into consideration when updating or adding features. Anytime there is an issue the team is quick to respond and helpful. We appreciate how much work they put into making this product great. **What do you dislike about Perfect Venue?** I don't have anything I dislike about Perfect Venue! We only wish we had them sooner. **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue has this really cool feature where clients can submit things they would like to see. Then other clients are allowed to vote on these potential changes. They are continuously working on the product to improve functionality and expand what can be done within the program. ### 50. Life changing for our sales process **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Perfect Venue?** Perfect Venue makes it easy to follow the life cycle of an event. And makes it easy for our clients to sign a contract and electronically pay. **What do you dislike about Perfect Venue?** A few things we wish were better would be if we could see CC's responses from clients. It would be nice if it worked in conjunction with Xero (our accounting software) **What problems is Perfect Venue solving and how is that benefiting you?** Perfect Venue is a time saver. It helps us stay organized. It helps us have a strong snapshot of how many events we have completed and our revenue goals. We have had two record-breaking revenue years back to back. I believe Perfect Venue played a role in that. **Official Response from Luke Hutchison:** > Thank you for your feedback Michelle, we really appreciate it! We are currently working on upgrading our email functionality so you should see some of those improvements soon. ## Perfect Venue Discussions - [What do you recommend for event managers considering Perfect Venue for event planning?](https://www.g2.com/discussions/what-do-you-recommend-for-event-managers-considering-perfect-venue-for-event-planning) - [View Perfect Venue pricing details and edition comparison](https://www.g2.com/products/perfect-venue/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+14%3A54%3A29+-0500&secure%5Bsession_id%5D=c288c3c7-fa24-4f6f-8042-d480d2078922&secure%5Btoken%5D=5cd4f90b1ab228c83c57bd7ac104893a3e15e1dd430214c4e6ab034fbe1ab100&format=llm_user) ## Perfect Venue Integrations - [7shifts](https://www.g2.com/products/7shifts/reviews) - [Calendar-App](https://www.g2.com/products/calendar-app/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - [Square Payments](https://www.g2.com/products/square-payments/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Perfect Venue Features **Administration** - Billing and Invoicing - Reporting - Venue Calendar - Staff Management - Task Management - Utilization Reporting - Client Management - Rental Management - Document Management - Inventory Management - Discount Management - Contract/License Management - Delivery Management - Booking Management - Vendor Management - Reservations Management - Customer Management - Attendee Management - Sales Management - Calendar Management - Event Management - Contact Management **Agentic AI - Event Planning** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Event Management** - Online Booking - Resource Management - Facilities Management - Food and Beverage Management - Order Management - Multi-Facility - User Management **Sales and Marketing** - Customer Database - Sales Tools - Email Automation **Agentic AI - Venue Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Website Integration - Calendar/Reminder System - Third-Party Integrations **Additional Functionality** - Reporting & Statistics - CRM - Customizable Reports - Access Control - Shopping Cart - Electronic Payments - Activity Dashboard - Generative AI - Accounts Receivable - Digital Signature - Multi-Location - API - AI Copilot - Quotes/Estimates - Barcoding/RFID - Customer Portal - Alerts/Notifications - Asset Tracking - Customizable Branding - Email Templates - Lead Capture - Event Ticketing - Real-Time Data - Drag & Drop - Event Scheduling - Email Marketing - Financial Analysis - Credit Card Processing - Mobile Access ## Top Perfect Venue Alternatives - [Tripleseat](https://www.g2.com/products/tripleseat-tripleseat/reviews) - 4.5/5.0 (358 reviews) - [Planning Pod](https://www.g2.com/products/planning-pod/reviews) - 4.0/5.0 (18 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews)