Okendo Features

Provides a forum for customers to give feedback and data storage for company analysis. This feature was mentioned in 23 Okendo reviews.

As reported in 17 Okendo reviews. Allows users to get real-time information on competitors performance and reputation.

Based on 19 Okendo reviews. Gives users greater visibility into the how feel and respond to reputation gaining tactics.

Provides tools with enhanced filtering and correlation between revenue and reputation. This feature was mentioned in 15 Okendo reviews.

Helps monitor the overall performance of marketing efforts and brand establishment. 14 reviewers of Okendo have provided feedback on this feature.

As reported in 18 Okendo reviews. Provides a centralized hub and management tools for all data points related to online reputation.

As reported in 15 Okendo reviews. Helps track and monitor social media trends and interactions.

As reported in 15 Okendo reviews. Helps manage social messaging and measures the full impact of social campaigns.

Based on 15 Okendo reviews. Helps manage ad messaging and measures the full impact of digital advertising campaigns.

Gives visibility into employee performance and each individual's impact on reputation initiatives. 13 reviewers of Okendo have provided feedback on this feature.

Based on 12 Okendo reviews. Helps establish a workflow that allows team members to communicate effectively and collaboratively.

As reported in 124 Okendo reviews. Provide multiple methods of user authentication such as social media accounts.

As reported in 135 Okendo reviews. Generate review forms and questionnaires to gather feedback from users.

Based on 128 Okendo reviews. Ability to personalize review forms and questionnaires based on user type.

Based on 123 Okendo reviews. Allow users to share, like/dislike, and comment on reviews.

Consumers can ask questions about products and request feedback from peers. 117 reviewers of Okendo have provided feedback on this feature.

Checks to ensure the reviewers are real people who used the products. This feature was mentioned in 127 Okendo reviews.

Evaluate consumer feedback to ensure that it's authentic and relevant. This feature was mentioned in 125 Okendo reviews.

Define and implement terms and conditions for privacy, copyright, or intellectual property. 119 reviewers of Okendo have provided feedback on this feature.

Reviews can be collected directly from e-commerce platforms or online stores. 131 reviewers of Okendo have provided feedback on this feature.

Reviews can be distributed across multiple channels (online, in store, etc.). 120 reviewers of Okendo have provided feedback on this feature.

Allow consumers to provide feedback while interacting with customer service representatives. This feature was mentioned in 128 Okendo reviews.

Provide incentives for reviewers, such as coupons and gift cards. This feature was mentioned in 124 Okendo reviews.

As reported in 118 Okendo reviews. Manage syndication to distribute reviews across multiple channels.

Analyze data points such as page views, average rating, or consumer sentiment. This feature was mentioned in 121 Okendo reviews.

Based on 117 Okendo reviews. Support multiple types of user generated content such as text, video, or photos.

Based on 108 Okendo reviews. Manage product samples used for promotional purposes.

Generate multiple types of badges based on user ratings. 115 reviewers of Okendo have provided feedback on this feature.

As reported in 125 Okendo reviews. Create reviews widgets that can be embedded on websites and online stores.

As reported in 124 Okendo reviews. Provide APIs or direct integration with e-commerce software and website builders.

As reported in 115 Okendo reviews. Manage marketing campaigns, as well as SEO, SERP, and A/B testing.

Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor 26 reviewers of Okendo have provided feedback on this feature.

Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings 24 reviewers of Okendo have provided feedback on this feature.

As reported in 24 Okendo reviews. Offers pre-built templates for creating surveys with different audiences or use cases

Based on 25 Okendo reviews. Provides tools for distributing surveys through email, SMS, social media, etc.

Helps create more intelligent surveys based on respondent's actions and answers 24 reviewers of Okendo have provided feedback on this feature.

Based on 24 Okendo reviews. Allows users to customize survey colors, logos, and URLs to match company branding

Ability to embed videos, photos, or other rich media 23 reviewers of Okendo have provided feedback on this feature.

Based on 24 Okendo reviews. Allows for creation of surveys in different languages and advanced survey translation

Provides tools to visualize and analyze data This feature was mentioned in 27 Okendo reviews.

As reported in 24 Okendo reviews. Allows integration with third -party reporting and business intelligence applications

Based on 25 Okendo reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file

Allows administrators to set permissions on viewing, filtering, or sharing survey results 24 reviewers of Okendo have provided feedback on this feature.

Based on 34 Okendo reviews. Provides a loyalty engine that can configure different types of loyalty programs to reward customers for specific purchases, actions, or behaviors.

Offers a flexible and customizable reward system. This feature was mentioned in 32 Okendo reviews.

Segments customers into tiers or membership groups. 30 reviewers of Okendo have provided feedback on this feature.

Personalizes messaging and rewards based on a customer's profile, purchase history, membership status, etc. This feature was mentioned in 30 Okendo reviews.

Provides gamified features such as badges, achievements, and leaderboards. This feature was mentioned in 30 Okendo reviews.

As reported in 29 Okendo reviews. Includes tools for managing and designing branded physical or digital loyalty cards.

Provides built-in messaging tools to communicate with loyalty program members via email, SMS, and/or push notifications. 29 reviewers of Okendo have provided feedback on this feature.

Based on 29 Okendo reviews. Allows users to view and manage customer profiles within the platform.

Offers comprehensive analytics to track ROI and engagement with the loyalty program. 27 reviewers of Okendo have provided feedback on this feature.

Supports multiple languages and currencies. This feature was mentioned in 28 Okendo reviews.

Integrates with other marketing and commerce software such as CRM, ERP, point-of-sale (POS) systems, or e-commerce platforms. 30 reviewers of Okendo have provided feedback on this feature.

Allows users to generate text based on a text prompt. 78 reviewers of Okendo have provided feedback on this feature.

Allows users to generate text based on a text prompt.

Capability to perform complex tasks without constant human input 19 reviewers of Okendo have provided feedback on this feature.

Works across multiple software systems or databases 18 reviewers of Okendo have provided feedback on this feature.

Improves performance based on feedback and experience This feature was mentioned in 18 Okendo reviews.

Based on 18 Okendo reviews. Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

As reported in 63 Okendo reviews. Improves performance based on feedback and experience

Based on 64 Okendo reviews. Engages in human-like conversation for task delegation

As reported in 13 Okendo reviews. Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting This feature was mentioned in 13 Okendo reviews.

As reported in 13 Okendo reviews. Makes informed choices based on available data and objectives