Compare Okendo and Reviews.io 
At a Glance
Market Segments
Small-Business (77.0% of reviews)
Small-Business (84.9% of reviews)
Entry-Level Pricing
$19.00 Per Month
$29.00 300 Review Invites Per Month
Okendo
Star Rating
(332)4.6 out of 5
Market Segments
Small-Business (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansReviews.io
Star Rating
(636)4.8 out of 5
Market Segments
Small-Business (84.9% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reviews.io excels in providing exceptional customer support, with users highlighting the platform's "top-notch and truly individualized" assistance. This level of support is often cited as a significant advantage over competitors.
- Users say that Okendo offers a more intuitive setup process, making it easy for businesses to get started quickly. Reviewers appreciate how reviews are organized by product, which enhances accessibility and user experience.
- According to verified reviews, Reviews.io stands out for its extensive integration options, allowing users to send review requests directly through the platform. This flexibility is particularly beneficial for businesses looking to streamline their review management process.
- Reviewers mention that while Okendo provides a solid onboarding experience, some users feel that the platform could improve in terms of customization options for review requests, which may limit personalization compared to Reviews.io.
- Users highlight that Reviews.io has a higher overall satisfaction score, reflecting a strong user base that appreciates its ease of use and effective features. Many users have noted that the platform looks sleek on their websites, enhancing their brand image.
- G2 reviewers indicate that Okendo's focus on loyalty and referral programs adds value for businesses looking to build customer relationships. Users have praised the ability to create social trust through positive customer sentiment, which is a key feature for driving repeat business.
Pricing
Entry-Level Pricing
Okendo
Essential
$19.00
Per Month
Up to 200 orders per month
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
Reviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Free Trial
Okendo
Free Trial is available
Reviews.io
Free Trial is available
Ratings
Meets Requirements
9.0
234
9.2
527
Ease of Use
9.0
237
8.9
533
Ease of Setup
9.0
213
8.6
401
Ease of Admin
9.1
119
9.0
315
Quality of Support
9.4
231
9.6
531
Has the product been a good partner in doing business?
9.3
118
9.4
315
Product Direction (% positive)
9.5
232
9.3
480
Features by Category
Collection
7.4
124
8.3
126
8.8
149
8.8
225
|
Verified
8.1
129
8.6
221
|
Verified
8.2
123
8.6
212
|
Verified
7.8
119
8.2
188
|
Verified
Agentic AI - Review Management
6.5
64
7.6
14
6.4
64
8.0
14
Moderation
8.8
129
8.9
212
|
Verified
8.7
127
8.8
205
|
Verified
8.2
119
8.3
177
|
Verified
Use Cases
9.3
150
9.0
198
|
Verified
7.8
121
8.6
176
|
Verified
8.6
140
9.0
205
|
Verified
Administration
8.3
132
7.6
164
|
Verified
7.9
120
8.0
102
7.9
136
8.4
173
|
Verified
8.7
126
8.7
177
|
Verified
6.5
108
Feature Not Available
Display Options
7.5
115
8.5
172
|
Verified
8.5
143
8.9
198
|
Verified
8.8
151
8.8
193
|
Verified
7.5
118
8.5
174
|
Verified
Generative AI
6.8
78
8.0
102
Survey Management
8.3
27
Not enough data
8.7
25
Not enough data
8.4
25
Not enough data
8.4
26
Not enough data
Survey Customization
8.5
25
Not enough data
8.8
25
Not enough data
8.4
24
Not enough data
7.2
24
Not enough data
Survey Insights
8.5
28
Not enough data
7.5
24
Not enough data
7.8
26
Not enough data
8.2
25
Not enough data
Agentic AI - Survey
7.3
13
Not enough data
7.2
13
Not enough data
7.3
13
Not enough data
Loyalty Experience
8.7
36
Not enough data
8.3
33
Not enough data
8.5
31
Not enough data
7.6
31
Not enough data
6.7
31
Not enough data
6.7
30
Not enough data
Loyalty Platform
8.0
29
Not enough data
8.0
30
Not enough data
8.0
28
Not enough data
7.1
29
Not enough data
8.4
33
Not enough data
Agentic AI - Loyalty Management
6.2
20
Not enough data
6.8
19
Not enough data
5.7
18
Not enough data
5.6
18
Not enough data
Agentic AI - Customer Advocacy
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
Consumer Intelligence
9.4
27
9.4
216
|
Verified
7.1
20
8.8
170
|
Verified
8.3
21
8.8
179
|
Verified
Reporting
7.0
15
7.9
151
6.5
14
8.2
159
|
Verified
8.1
18
9.1
204
|
Verified
Media Monitoring
5.1
15
7.9
151
|
Verified
5.0
15
8.0
149
|
Verified
4.9
15
8.1
152
|
Verified
In-House Management
4.7
13
Feature Not Available
5.9
13
Feature Not Available
Generative AI
6.0
8
7.9
76
Agentic AI - Online Reputation Management
4.7
6
7.8
26
4.2
6
8.3
25
6.4
6
8.4
32
4.7
6
8.2
25
5.0
6
8.3
25
4.7
6
8.3
25
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Okendo and Reviews.io are categorized as Online Reputation Management and Review Management
Unique Categories
Reviews.io has no unique categories
Reviews
Reviewers' Company Size
Okendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.4%
Consumer Goods
19.1%
Apparel & Fashion
17.0%
Health, Wellness and Fitness
10.4%
Cosmetics
9.1%
Other
22.0%
Retail
25.7%
Apparel & Fashion
8.5%
Consumer Goods
5.8%
Health, Wellness and Fitness
5.6%
Marketing and Advertising
3.9%
Other
50.5%
Discussions
What is Okendo used for?
1 Comment
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Okendo has no more discussions with answers
Reviews.io has no discussions with answers
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