Link copied to clipboard # Okendo vs Reviews.io Comparison - What are their main differences? Share [ Export ](/compare/okendo/reviews-io/export.csv) OkendoReviews.io[+ Add Product](#) Reviews **Okendo** [ 4.7/5(485) ](https://www.g2.com/products/okendo/reviews#reviews) **Reviews.io** [ 4.8/5(654) ](https://www.g2.com/products/reviews-io/reviews#reviews) Pricing **Okendo** Free Trial **$19.00** Per Month · Essential **Reviews.io** Free Trial **$29.00** 300 Review Invites Per Month · Essentials **Pricing Insights** from reviews Time to Implement **Okendo** 1 month Based on 81 responses **Reviews.io** 1 month Based on 151 responses Return on Investment **Okendo** 5 months3 months sooner Based on 81 responses **Reviews.io** 8 months Based on 120 responses Perceived Cost **Okendo** $$$$$ **Reviews.io** $$$$$ Average Discount **Okendo** 12%4% more **Reviews.io** 8% ![Okendo](https://images.g2crowd.com/uploads/product/hd_favicon/94f6cb57dd82371f3a5437d9da6f71c7/okendo.svg "Okendo") ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io") G2 offers free advice on this comparison. [Chat with an expert](/software_advice_markets/33/ppl_qualification) Pros & Cons **Okendo** [ Ease of Use (183) ](https://www.g2.com/products/okendo/reviews?filters%5Bsentiment_snippet%5D=1383538&qs=pros-and-cons#reviews)[ Customer Support (159) ](https://www.g2.com/products/okendo/reviews?filters%5Bsentiment_snippet%5D=1382507&qs=pros-and-cons#reviews)[ Limited Customization (29) ](https://www.g2.com/products/okendo/reviews?filters%5Bsentiment_snippet%5D=2068633&qs=pros-and-cons#reviews)[ Missing Features (26) ](https://www.g2.com/products/okendo/reviews?filters%5Bsentiment_snippet%5D=1383689&qs=pros-and-cons#reviews) **Reviews.io** [ Customer Support (91) ](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315886&qs=pros-and-cons#reviews)[ Helpful (53) ](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315732&qs=pros-and-cons#reviews)[ Expensive (11) ](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315770&qs=pros-and-cons#reviews)[ Difficult Setup (6) ](https://www.g2.com/products/reviews-io/reviews?filters%5Bsentiment_snippet%5D=1315806&qs=pros-and-cons#reviews) Integrations **Okendo** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5e9402d07b578fefe9b5055f90fb2315/aftersell.png "Product Avatar Image") AfterSell ](https://www.g2.com/products/aftersell/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8fec2885c1049899b41ff8e1a0b4a1bd/aftership.png "Product Avatar Image") AfterShip ](https://www.g2.com/products/aftership/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d4e9aa5d1fff7bc6a95891d892053fd/attentive.png "Product Avatar Image") Attentive ](https://www.g2.com/products/attentive/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6eda34cbfdd0bd8b30e707c7c2a3f29a/bazaarvoice.png "Product Avatar Image") Bazaarvoice ](https://www.g2.com/products/bazaarvoice/reviews)[ View all ](https://www.g2.com/products/okendo/integrations) **Reviews.io** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d4e9aa5d1fff7bc6a95891d892053fd/attentive.png "Product Avatar Image") Attentive ](https://www.g2.com/products/attentive/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9954d1f1b2193bfcf0220bf84917e62e/bloomreach-bloomreach.jpg "Product Avatar Image") Bloomreach ](https://www.g2.com/products/bloomreach-bloomreach/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_426afa3a1d4ca2aaf5eec41a084a809b/boost-ai-search-discovery.png "Product Avatar Image") Boost AI Search & Discovery ](https://www.g2.com/products/boost-ai-search-discovery/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e4cb319d91ef480d84a5dc9e77e9eba/dotdigital.png "Product Avatar Image") Dotdigital ](https://www.g2.com/products/dotdigital/reviews)[ View all ](https://www.g2.com/products/reviews-io/integrations) Screenshots **Okendo** ![Okendo screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1621814/App-Listing-Image-1-_1_.png) **Reviews.io** ![Reviews.io screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/203944/display-seller-ratings.png) Ratings Meets Requirements **Okendo** 9.0 9.0359 **Reviews.io** 9.2 9.2546 Ease of Use **Okendo** 9.1 9.1365 **Reviews.io** 8.9 8.9552 Ease of Setup **Okendo** 9.1 9.1333 **Reviews.io** 8.6 8.6420 Ease of Admin **Okendo** 9.1 9.1172 **Reviews.io** 9.0 9.0319 Quality of Support **Okendo** 9.5 9.5353 **Reviews.io** 9.6 9.6550 Has the product been a good partner in doing business? **Okendo** 9.3 9.3170 **Reviews.io** 9.4 9.4319 Product Direction (% positive) **Okendo** 9.6 9.6345 **Reviews.io** 9.2 9.2494 Features Review Management[Hide 71 FeaturesShow 71 Features](javascript:void(0);) 8.2 327 8.5 251 Collection Authentication 7.4 125 8.3(won by 0.9) 126 (There is a greater than 0.5 difference between this product's rating and its competitors) Review Forms 9.0(won by 0.2) 184 8.8 227 | Verified Personalization 8.2 138 8.6(won by 0.4) 221 | Verified Engagement 8.3 127 8.6(won by 0.3) 212 | Verified Community Q&A 7.8 123 8.2(won by 0.4) 188 | Verified Agentic AI - Review Management Adaptive Learning 6.5 65 7.6(won by 1.1) 14 (There is a greater than 0.5 difference between this product's rating and its competitors) Natural Language Interaction 6.4 65 8.0(won by 1.6) 14 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-Language Not enough data Not enough data Additional Functionality Feedback Management 10.0(won by default) 8 Not enough data Reminders Not enough data Not enough data Review Monitoring Not enough data Not enough data Email Reminders Not enough data Not enough data Monitoring Not enough data Not enough data Performance Metrics Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Review Notification Not enough data Not enough data Reporting & Statistics Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data SMS Messaging Not enough data Not enough data CRM Not enough data Not enough data Visual Analytics Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customizable Reports Not enough data Not enough data Response Management Not enough data Not enough data Customizable Branding Not enough data Not enough data SEO Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Review Badge Management Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Social Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Dashboard Not enough data Not enough data Communication Management Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Commenting/Notes Not enough data Not enough data Template Management Not enough data Not enough data Customer Experience Management Not enough data Not enough data Social Promotion Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Review Request Not enough data Not enough data Multi-Location Not enough data Not enough data Multi-Channel Campaigns Not enough data Not enough data Chat/Messaging Not enough data Not enough data Moderation Reviewer Validation 8.9(tied score) 135 8.9(tied score) 212 | Verified Response Types 8.8(tied score) 132 8.8(tied score) 205 | Verified Legal Agreements 8.2 119 8.3(won by 0.1) 177 | Verified Use Cases E-commerce 9.4(won by 0.4) 193 9.0 198 | Verified Retail 7.9 124 8.6(won by 0.7) 176 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Customer Service 8.7 151 9.0(won by 0.3) 205 | Verified Administration Incentives 8.4(won by 0.8) 150 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 164 | Verified Syndication 7.9 130 8.0(won by 0.1) 102 Insights 8.0 163 8.4(won by 0.4) 173 | Verified Content 8.8(won by 0.1) 140 8.7 177 | Verified Sampling 6.5(won by default) 108 Feature Not Available Display Options Badges 7.5 118 8.5(won by 1.0) 172 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Widgets 8.8 171 8.9(won by 0.1) 198 | Verified Third-Party Integrations 8.9(won by 0.1) 201 8.8 193 | Verified Marketing 7.6 120 8.5(won by 0.9) 174 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Website Integration 9.6(won by default) 9 Not enough data Social Media Integration Not enough data Not enough data Generative AI AI Text Generation 6.8 83 8.0(won by 1.2) 102 (There is a greater than 0.5 difference between this product's rating and its competitors) Generative AI Not enough data Not enough data Online Reputation Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 6.2 59 8.3 275 Consumer Intelligence Customer Feedback 9.4(tied score) 44 9.4(tied score) 230 | Verified Competitive Intelligence 7.7 27 8.8(won by 1.1) 171 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Sentiment Analysis 8.7 30 8.8(won by 0.1) 179 | Verified Competitive Analysis Not enough data Not enough data Reporting Revenue Reporting 7.1 22 7.9(won by 0.8) 151 (There is a greater than 0.5 difference between this product's rating and its competitors) Corporate Reporting 6.6 17 8.2(won by 1.6) 159 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Dashboard 8.6 26 9.1(won by 0.5) 208 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Media Monitoring Social Networks Monitoring 5.4 16 7.9(won by 2.5) 151 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Social Media Management 5.0 15 8.0(won by 3.0) 149 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Digital Media Monitoring 4.9 15 8.1(won by 3.2) 152 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Review Monitoring Not enough data Not enough data Brand Management Not enough data Not enough data Template Management Not enough data Not enough data SEO Management Not enough data Not enough data Response Management Not enough data Not enough data Customer Experience Management Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Keyword Tracking Not enough data Not enough data In-House Management Employee Performance 4.7(won by default) 13 Feature Not Available Team Workflow 6.6(won by default) 16 Feature Not Available Generative AI AI Text Generation 6.0 8 7.8(won by 1.8) 77 (There is a greater than 0.5 difference between this product's rating and its competitors) Generative AI Not enough data Not enough data Agentic AI - Online Reputation Management Autonomous Task Execution 4.7 6 7.8(won by 3.1) 26 (There is a greater than 0.5 difference between this product's rating and its competitors) Multi-step Planning 4.2 6 8.3(won by 4.1) 25 (There is a greater than 0.5 difference between this product's rating and its competitors) Cross-system Integration 6.9 7 8.6(won by 1.7) 35 (There is a greater than 0.5 difference between this product's rating and its competitors) Adaptive Learning 4.7 6 8.2(won by 3.5) 25 (There is a greater than 0.5 difference between this product's rating and its competitors) Proactive Assistance 5.0 6 8.3(won by 3.3) 25 (There is a greater than 0.5 difference between this product's rating and its competitors) Decision Making 4.7 6 8.3(won by 3.6) 25 (There is a greater than 0.5 difference between this product's rating and its competitors) AI/Machine Learning Not enough data Not enough data CRM Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Additional Functionality White Label Not enough data Not enough data Hashtag Tracking Not enough data Not enough data Review Sharing Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Predictive Analytics Not enough data Not enough data Customer Advocacy Not enough data Not enough data Automated Responses Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data AI Copilot Not enough data Not enough data Employee Advocacy Not enough data Not enough data Widgets Not enough data Not enough data Search/Filter Not enough data Not enough data Scoring Not enough data Not enough data API Not enough data Not enough data Customizable Reports Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Fields Not enough data Not enough data Review Request Not enough data Not enough data Engagement Tracking Not enough data Not enough data Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);) 8.1 34 Not enough data Survey Management Survey Builder 8.4(won by default) 29 Not enough data Customizable Questions 8.7(won by default) 26 Not enough data Templates 8.5(won by default) 26 Not enough data Survey Distribution 8.4(won by default) 26 Not enough data Mobile Survey Not enough data Not enough data Site Intercept Survey Not enough data Not enough data Pulse Surveys Not enough data Not enough data Survey Customization Question Branching 8.5(won by default) 25 Not enough data Branding 8.8(won by default) 26 Not enough data Multimedia Support 8.4(won by default) 24 Not enough data Multilingual Surveys 7.2(won by default) 24 Not enough data Survey Insights Reporting & Analytics 8.6(won by default) 30 Not enough data BI Tools Integration 7.5(won by default) 24 Not enough data Data Exporting 7.8(won by default) 27 Not enough data Permissions 8.2(won by default) 25 Not enough data Collaboration Tools Not enough data Not enough data Presentation Tools Not enough data Not enough data Data Analysis Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Visual Analytics Not enough data Not enough data Agentic AI - Survey Adaptive Learning 7.3(won by default) 13 Not enough data Proactive Assistance 7.2(won by default) 13 Not enough data Decision Making 7.3(won by default) 13 Not enough data Dynamic Content Not enough data Not enough data Additional Functionality Single Sign On Not enough data Not enough data Phone Polling Not enough data Not enough data Online Polling Not enough data Not enough data Support Audio/Images/Video Not enough data Not enough data Engagement Tracking Not enough data Not enough data Question Library Not enough data Not enough data Data Visualization Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Generative AI Not enough data Not enough data Word Clouds Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Fields Not enough data Not enough data Template Management Not enough data Not enough data Email Management Not enough data Not enough data Interactive Content Not enough data Not enough data Q&A Management Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data API Not enough data Not enough data Data Cleansing Not enough data Not enough data Email Marketing Not enough data Not enough data Data Security Not enough data Not enough data Anonymous Feedback Not enough data Not enough data URL Customization Not enough data Not enough data Question Piping Not enough data Not enough data Offline Response Collection Not enough data Not enough data Activity Dashboard Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Import/Export Not enough data Not enough data Response Validation Not enough data Not enough data Customer Segmentation Not enough data Not enough data Response Quotas Not enough data Not enough data Multi-Language Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Email Reminders Not enough data Not enough data Gamification Not enough data Not enough data Randomization Not enough data Not enough data Loyalty Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);) 7.4 48 Not enough data Loyalty Experience Loyalty Engine 8.7(won by default) 37 Not enough data Rewards 8.4(won by default) 34 Not enough data Membership 8.5(won by default) 31 Not enough data Personalization 7.6(won by default) 31 Not enough data Gamification 6.7(won by default) 31 Not enough data Loyalty Cards 6.7(won by default) 30 Not enough data Loyalty Platform Communication Tools 8.0(won by default) 29 Not enough data Customer Relationship Management (CRM) 8.0(won by default) 30 Not enough data Loyalty Analytics 8.1(won by default) 29 Not enough data Localization 7.0(won by default) 30 Not enough data Integrations 8.5(won by default) 37 Not enough data Gift Card Management Not enough data Not enough data Membership Management Not enough data Not enough data Discount Management Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Rewards Management Not enough data Not enough data Promotions Management Not enough data Not enough data eCommerce Management Not enough data Not enough data Campaign Management Not enough data Not enough data Communication Management Not enough data Not enough data Agentic AI - Loyalty Management Autonomous Task Execution 6.2(won by default) 20 Not enough data Cross-system Integration 6.9(won by default) 20 Not enough data Adaptive Learning 5.7(won by default) 18 Not enough data Proactive Assistance 5.6(won by default) 18 Not enough data Additional Functionality Customizable Templates Not enough data Not enough data AI Copilot Not enough data Not enough data Transaction History Not enough data Not enough data SMS Marketing Not enough data Not enough data Referral Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data Customer Surveys Not enough data Not enough data Member Portal Not enough data Not enough data Campaign Planning Not enough data Not enough data Client Portal Not enough data Not enough data Loyalty Program Not enough data Not enough data Email Marketing Not enough data Not enough data Customer History Not enough data Not enough data Activity Dashboard Not enough data Not enough data Performance Metrics Not enough data Not enough data Multi-Campaign Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customer Profiles Not enough data Not enough data Social Promotion Not enough data Not enough data Customer Segmentation Not enough data Not enough data Customer Database Not enough data Not enough data API Not enough data Not enough data Point of Sale (POS) Not enough data Not enough data Generative AI Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Customer Activity Tracking Not enough data Not enough data Customer Advocacy[Hide 93 FeaturesShow 93 Features](javascript:void(0);) 4.9 10 Not enough data Agentic AI - Customer Advocacy Autonomous Task Execution 4.4(won by default) 6 Not enough data Cross-system Integration 5.0(won by default) 7 Not enough data Proactive Assistance 5.2(won by default) 7 Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Email Alerts Not enough data Not enough data Customer Segmentation Not enough data Not enough data Multi-Campaign Not enough data Not enough data Email Marketing Not enough data Not enough data Customizable Reports Not enough data Not enough data Social Advertising Not enough data Not enough data Widgets Not enough data Not enough data Reporting & Statistics Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Email Templates Not enough data Not enough data Search/Filter Not enough data Not enough data Pre-Approved Content Library Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customer Advocacy Not enough data Not enough data Data Import/Export Not enough data Not enough data Social Promotion Not enough data Not enough data Employee Advocacy Not enough data Not enough data Activity Dashboard Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Filtering Not enough data Not enough data Real-Time Updates Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Customizable Fields Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Distribution Not enough data Not enough data Nonprofit Advocacy Not enough data Not enough data A/B Testing Not enough data Not enough data Customizable Templates Not enough data Not enough data Content Library Not enough data Not enough data CRM Not enough data Not enough data Gamification Not enough data Not enough data Activity Tracking Not enough data Not enough data Discount Management Not enough data Not enough data Customer Engagement Not enough data Not enough data Campaign Management Not enough data Not enough data Incentive Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Engagement Tracking Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Customer Accounts Not enough data Not enough data Communication Management Not enough data Not enough data Community Management Not enough data Not enough data Rewards Management Not enough data Not enough data Gift Card Management Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data User Management Not enough data Not enough data Visual Analytics Not enough data Not enough data Feedback Management Not enough data Not enough data Social Engagement Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Loyalty Program Not enough data Not enough data Campaign Planning Not enough data Not enough data Rewards Program Not enough data Not enough data Advocate Management Not enough data Not enough data Lead Capture Not enough data Not enough data Referral Tracking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Promotions Management Not enough data Not enough data Pipeline Management Not enough data Not enough data Reference Request Automation Not enough data Not enough data Reminders Not enough data Not enough data Nomination Tracking Not enough data Not enough data Task Scheduling Not enough data Not enough data Calendar Management Not enough data Not enough data Reference Usage Tracking Not enough data Not enough data Audio References Not enough data Not enough data For Sales/Marketing Not enough data Not enough data Workflow Management Not enough data Not enough data Configurable Workflow Not enough data Not enough data Video References Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Program Notices Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Customer Activity Tracking Not enough data Not enough data Customer Database Not enough data Not enough data ROI Tracking Not enough data Not enough data Lead Generation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Referral Templates Not enough data Not enough data For Customer Referrals Not enough data Not enough data For Employee Referrals Not enough data Not enough data Lead Engagement Not enough data Not enough data Fraud Detection Not enough data Not enough data Performance Metrics Not enough data Not enough data Show 2 feature categories with incomplete data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Brand Advocacy[Hide 11 FeaturesShow 11 Features](javascript:void(0);) Not enough data Not enough data Discovery Referral Program Not enough data Not enough data Incentives Not enough data Not enough data 3rd-Party Trends Not enough data Not enough data Insight Monitoring Not enough data Not enough data Adoption Insight Not enough data Not enough data Engagement Analysis Not enough data Not enough data Mobile Mobile Optimization Not enough data Not enough data Platform Multichannel Sharing Not enough data Not enough data Forum Not enough data Not enough data Integration Not enough data Not enough data Content Distribution Not enough data Not enough data User Insights Reviewers' Company Size [![Okendo](https://images.g2crowd.com/uploads/product/hd_favicon/94f6cb57dd82371f3a5437d9da6f71c7/okendo.svg "Okendo")](https://www.g2.com/products/okendo/reviews) Okendo Small-Business(50 or fewer emp.) 77.4% Mid-Market(51-1000 emp.) 22.1% Enterprise(\> 1000 emp.) 0.5% [![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io")](https://www.g2.com/products/reviews-io/reviews) Reviews.io Small-Business(50 or fewer emp.) 85.2% Mid-Market(51-1000 emp.) 14.1% Enterprise(\> 1000 emp.) 0.8% Small-Business (50 or fewer emp.) 77.4% 85.2% Mid-Market (51-1000 emp.) 22.1% 14.1% Enterprise (\> 1000 emp.) 0.5% 0.8% Reviewers' Industry [![Okendo](https://images.g2crowd.com/uploads/product/hd_favicon/94f6cb57dd82371f3a5437d9da6f71c7/okendo.svg "Okendo")](https://www.g2.com/products/okendo/reviews) Okendo Retail 22.2% Consumer Goods 18.4% Apparel & Fashion 17.9% Health, Wellness and Fitness 10.8% Cosmetics 8.9% Other 21.7% [![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io")](https://www.g2.com/products/reviews-io/reviews) Reviews.io Retail 25.8% Apparel & Fashion 8.6% Consumer Goods 5.8% Health, Wellness and Fitness 5.5% Marketing and Advertising 3.9% Other 50.5% FAQs ## Okendo vs Reviews.io FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Reviews.io vs Okendo? Reviews.io and Okendo differ most clearly in reviewer-cited strengths, with Reviews.io leading on customer support and Okendo on ease of use and integrations. | [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | [Okendo](https://www.g2.com/products/okendo/reviews) | | --- | --- | | 4.8/5 (652 reviews) | 4.7/5 (436 reviews) | | Small-Business | Small-Business | | 8.6 | 9.1 | | 9.6 | 9.5 | | Customer Support (91 all-time mentions) | Ease of Use (183 all-time mentions) | ### How do the pricing models of Reviews.io and Okendo compare? Reviews.io is considered the stronger value on price/cost satisfaction, with reviewers rating it higher than Okendo. - **Reviews.io:** In recent reviews, many cite fair pricing and value for money, though some mention a desire for more bundled features and note that certain features are behind paywalls. - **Okendo:** Reviewers describe Okendo as cost-effective and fairly priced, but note that pricing scales with usage and some features require higher tiers. - **Switching reasons:** Several reviewers mention switching to Reviews.io for more reasonable costs and to Okendo for better bundled value and reporting features. ### What are the best alternatives to Reviews.io and Okendo? The top 3 alternatives to Reviews.io and Okendo are Birdeye, Bazaarvoice, and Yotpo. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | 4.8/5 (652 reviews) | Small-Business | Fair pricing, value for money | Customer Support | | [Okendo](https://www.g2.com/products/okendo/reviews) | 4.7/5 (436 reviews) | Small-Business | Cost-effective, scalable pricing | Ease of Use | | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4205 reviews) | Small-Business | — | — | | [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) | 4.2/5 (809 reviews) | Mid-Market | — | — | | [Yotpo](https://www.g2.com/products/yotpo/reviews) | 4.3/5 (265 reviews) | Small-Business | — | — | ### Which Online Reputation Management features should I prioritize when comparing Reviews.io and Okendo? Buyers should prioritize ease of use, integrations, customer support, review management, and widgets when comparing Reviews.io and Okendo. - **Ease of Use:** Okendo (9.1), Reviews.io (8.9); Okendo has 183 all-time mentions for ease of use, Reviews.io has 40. - **Integrations:** Okendo (Shopify 85, Klaviyo 56, Gorgias 3 all-time mentions); Reviews.io (Shopify 37, Klaviyo 28, WooCommerce 4 all-time mentions). - **Customer Support:** Reviews.io (9.6), Okendo (9.5); Reviews.io has 91 all-time mentions, Okendo has 159. - **Review Management:** Okendo (95 all-time mentions), Reviews.io (16 all-time mentions). - **Widgets:** Both products are frequently praised for widgets, with reviewers highlighting their importance for displaying reviews and building trust. ### What are the pros and cons of Reviews.io vs Okendo? Reviews.io's headline strength is customer support, while Okendo's is ease of use and integrations. - **Reviews.io strengths:** Customer support (91 all-time mentions), helpful team (53), ease of use (40), easy integrations (23), effective review management (16). - **Reviews.io trade-offs:** Some reviewers mention higher costs (11 all-time mentions), desire for more bundled features, and certain widgets being less flexible or user-editable. - **Okendo strengths:** Ease of use (183 all-time mentions), customer support (159), helpful team (129), robust features (119), easy setup (96), strong review management (95), integrations with Shopify and Klaviyo. - **Okendo trade-offs:** Reviewers note that advanced features may require higher tiers, and some customizations still require support intervention. ### Is Reviews.io or Okendo better for small businesses? Both Reviews.io and Okendo are well-suited for small businesses, with Okendo showing a slight edge in ease of use and setup for this segment. - **Reviews.io:** Largest segment is Small-Business; reviewers highlight approachable support and fair pricing, though some mention a learning curve for advanced features. - **Okendo:** Largest segment is Small-Business; reviewers consistently praise its intuitive interface, easy onboarding, and strong support for small teams. ### Which Online Reputation Management platform has better integrations? Okendo is favored by reviewers for integrations, especially with Shopify and Klaviyo. - **Reviews.io:** Shopify (37 all-time mentions), Klaviyo (28), WooCommerce (4); reviewers highlight easy integration with these platforms. - **Okendo:** Shopify (85 all-time mentions), Klaviyo (56), Gorgias (3); reviewers frequently cite robust integration capabilities and smooth connections with these tools. ### How do Reviews.io and Okendo compare on customer support? Reviews.io and Okendo are at near-parity on Quality of Support, with scores of 9.6 and 9.5 respectively. - **Reviews.io:** Reviewers consistently praise responsive, knowledgeable, and proactive support, with 91 all-time mentions for customer support and 53 for helpfulness. - **Okendo:** Reviewers highlight helpful, knowledgeable, and proactive support teams, with 159 all-time mentions for customer support and 129 for helpfulness. ### Which is easier to implement, Reviews.io or Okendo? Okendo holds a material lead in Ease of Setup, scoring 9.1 versus Reviews.io's 8.6. - **Reviews.io:** Reviewers describe setup as straightforward but note occasional complexity with advanced features and widgets. - **Okendo:** Reviewers frequently cite quick onboarding, intuitive setup, and minimal technical barriers, especially for small teams and Shopify users. ### Which product has better Widgets? Both Reviews.io and Okendo are highly rated for Widgets, with reviewers frequently praising their widget offerings. - **Reviews.io:** Widgets are cited as a key benefit in recent reviews, with multiple mentions of flexibility and ease of display, though some reviewers desire more customization options. - **Okendo:** Widgets are highlighted for their dynamic display, ease of use, and visual appeal, with reviewers noting their positive impact on conversion and trust. 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