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Compare Okendo and Yotpo 
Featured Products
At a Glance
Market Segments
Small-Business (75.7% of reviews)
Small-Business (74.6% of reviews)
Entry-Level Pricing
$19.00 Per Month
Free Forever
Okendo
Star Rating
(215)4.6 out of 5
Market Segments
Small-Business (75.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansYotpo
Star Rating
(258)4.3 out of 5
Market Segments
Small-Business (74.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Yotpo excels in user experience, with many users praising its intuitive design and ease of use. One user highlighted how simple it is to set up and customize, making it a time-saving tool for customer engagement.
- Users say that Okendo stands out for its exceptional customer support and onboarding process. Reviewers have noted the seamless integration of features and the helpfulness of the support team, which contributes to a smooth user experience.
- According to verified reviews, Yotpo has a slight edge in overall satisfaction metrics, reflected in its higher G2 Score. Users appreciate its ability to consolidate customer engagement tools, making it easier to collect and showcase reviews effectively.
- Reviewers mention that Okendo's dashboard is user-friendly and provides great access to customer insights, which is particularly beneficial for businesses looking to leverage data for better decision-making.
- G2 reviewers highlight that while Yotpo offers a free forever plan, Okendo's entry-level pricing starts at $19. This pricing structure may appeal to users who are looking for a more comprehensive suite of features right from the start.
- Users report that both platforms have their strengths, but Okendo's recent reviews indicate a higher volume of feedback, suggesting a growing user base and potentially more up-to-date insights on its performance and features.
Pricing
Entry-Level Pricing
Okendo
Essential
$19.00
Per Month
Up to 200 orders per month
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
Yotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Okendo
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
8.9
174
8.6
207
Ease of Use
9.0
177
8.5
209
Ease of Setup
8.9
158
8.1
141
Ease of Admin
9.0
102
8.2
128
Quality of Support
9.3
171
8.8
199
Has the product been a good partner in doing business?
9.2
101
8.5
125
Product Direction (% positive)
9.5
173
8.1
193
Features by Category
Collection
7.4
124
7.8
44
|
Verified
8.7
135
8.0
58
|
Verified
8.1
128
7.6
57
|
Verified
8.2
123
7.9
53
|
Verified
7.7
117
8.0
48
|
Verified
Agentic AI - Review Management
6.4
63
6.7
6
6.4
64
6.1
6
Moderation
8.8
127
8.1
60
|
Verified
8.8
125
7.9
55
|
Verified
8.1
119
7.7
43
|
Verified
Use Cases
9.2
131
8.5
62
|
Verified
7.8
120
7.7
43
|
Verified
8.4
128
8.2
53
|
Verified
Administration
8.3
124
7.5
51
|
Verified
7.9
118
7.5
40
|
Verified
7.9
121
7.9
50
|
Verified
8.6
117
8.1
51
|
Verified
6.5
108
7.5
34
|
Verified
Display Options
7.5
115
7.5
40
|
Verified
8.5
125
7.8
56
|
Verified
8.6
124
7.6
57
|
Verified
7.5
115
7.5
50
|
Verified
Generative AI
6.7
78
6.2
13
Survey Management
8.2
26
Not enough data
8.6
24
Not enough data
8.3
24
Not enough data
8.3
25
Not enough data
Survey Customization
8.5
24
Not enough data
8.8
24
Not enough data
8.3
23
Not enough data
7.2
24
Not enough data
Survey Insights
8.5
27
Not enough data
7.5
24
Not enough data
7.7
25
Not enough data
8.1
24
Not enough data
Agentic AI - Survey
7.3
13
Not enough data
7.2
13
Not enough data
7.3
13
Not enough data
Loyalty Experience
8.6
34
8.2
38
8.3
32
8.2
38
8.4
30
7.3
30
7.6
30
8.0
33
6.6
30
7.0
22
6.6
29
7.6
27
Loyalty Platform
8.0
29
7.8
31
7.9
29
7.9
27
8.0
27
7.7
31
7.0
28
7.2
23
8.3
30
7.5
33
Agentic AI - Loyalty Management
6.0
19
4.0
7
6.6
18
5.2
7
5.7
18
5.0
7
5.6
18
4.0
7
Visual UGC
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.0
5
Integrations
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
Consumer Intelligence
9.3
23
9.1
48
|
Verified
6.7
17
Feature Not Available
8.2
19
8.6
38
|
Verified
Reporting
7.0
15
8.1
18
6.5
14
8.0
36
|
Verified
8.1
18
8.5
52
|
Verified
Media Monitoring
5.1
15
7.1
15
5.0
15
7.9
34
|
Verified
4.9
15
8.2
28
In-House Management
4.7
13
Feature Not Available
5.6
12
7.7
15
Generative AI
6.0
8
Not enough data
Agentic AI - Online Reputation Management
4.7
6
Not enough data
4.2
6
Not enough data
6.4
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Okendo and Yotpo are categorized as Loyalty Management, Online Reputation Management, Review Management, and Customer Advocacy
Reviews
Reviewers' Company Size
Okendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.7%
Consumer Goods
20.4%
Apparel & Fashion
18.2%
Cosmetics
9.4%
Health, Wellness and Fitness
8.3%
Other
21.0%
Retail
20.9%
Apparel & Fashion
12.3%
Consumer Goods
11.5%
Health, Wellness and Fitness
7.4%
Food & Beverages
4.9%
Other
43.0%
Discussions
What is Okendo used for?
1 Comment
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Okendo has no more discussions with answers
What is Yotpo used for?
1 Comment
MP
Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It...Read more
Yotpo has no more discussions with answers
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