Compare Okendo and Yotpo 
Featured Products
At a Glance
Market Segments
Small-Business (77.0% of reviews)
Small-Business (74.6% of reviews)
Entry-Level Pricing
$19.00 Per Month
Free Forever
Okendo
Star Rating
(328)4.6 out of 5
Market Segments
Small-Business (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansYotpo
Star Rating
(262)4.3 out of 5
Market Segments
Small-Business (74.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Yotpo excels in ease of use and setup, with users appreciating its straightforward management of loyalty features and review requests. One user noted, "It was quick to get started, and I love how it makes it easy to showcase different customer reviews on product pages."
- Users say that Okendo stands out for its customer support and onboarding experience. Reviewers highlighted the personalized assistance from account managers, with one stating, "I really like the customer service and onboarding experience," which helps users feel supported throughout their journey.
- According to verified reviews, Yotpo's review functionality is praised for its low maintenance, allowing businesses to receive notifications for low-star reviews without constant oversight. Users mentioned that "requests are sent out to customers and they submit reviews, it doesn't require any maintenance at all."
- Reviewers mention that Okendo's intuitive setup and organization of reviews by product make it easy for users to access feedback. One user remarked, "Reviews are grouped per product, making them easy to access," which enhances the overall user experience.
- G2 reviewers highlight that while Yotpo has a solid array of features, it may not match the level of personalization and engagement that Okendo offers. Users noted that Okendo's loyalty features, such as rewards and customer engagement tools, are particularly effective, with one stating, "It helps create social trust through positive customer sentiment."
- Users report that both platforms cater well to small businesses, but Okendo has a slight edge in overall satisfaction metrics, with a higher star rating. This suggests that users find Okendo's features and support more aligned with their needs, as reflected in the feedback about its ease of use and effective customer service.
Pricing
Entry-Level Pricing
Okendo
Essential
$19.00
Per Month
Up to 200 orders per month
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
Yotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Okendo
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
9.0
231
8.6
211
Ease of Use
9.0
234
8.5
213
Ease of Setup
9.0
210
8.1
145
Ease of Admin
9.1
119
8.2
130
Quality of Support
9.4
228
8.8
203
Has the product been a good partner in doing business?
9.3
118
8.5
127
Product Direction (% positive)
9.5
229
8.2
197
Features by Category
Collection
7.4
124
7.8
44
|
Verified
8.8
148
8.1
60
|
Verified
8.1
129
7.6
57
|
Verified
8.2
123
7.9
53
|
Verified
7.8
119
8.0
48
|
Verified
Agentic AI - Review Management
6.5
64
6.7
6
6.4
64
6.1
6
Moderation
8.8
129
8.2
61
|
Verified
8.7
127
7.9
55
|
Verified
8.2
119
7.7
43
|
Verified
Use Cases
9.3
149
8.5
62
|
Verified
7.8
121
7.7
43
|
Verified
8.5
139
8.2
53
|
Verified
Administration
8.3
132
7.5
52
|
Verified
7.9
120
7.5
40
|
Verified
7.9
135
8.0
51
|
Verified
8.7
125
8.1
51
|
Verified
6.5
108
7.5
34
|
Verified
Display Options
7.5
115
7.5
40
|
Verified
8.5
141
7.8
56
|
Verified
8.8
149
7.6
57
|
Verified
7.5
118
7.5
50
|
Verified
Generative AI
6.8
78
6.2
13
Survey Management
8.3
27
Not enough data
8.7
25
Not enough data
8.4
25
Not enough data
8.4
26
Not enough data
Survey Customization
8.5
25
Not enough data
8.8
25
Not enough data
8.4
24
Not enough data
7.2
24
Not enough data
Survey Insights
8.5
28
Not enough data
7.5
24
Not enough data
7.8
26
Not enough data
8.2
25
Not enough data
Agentic AI - Survey
7.3
13
Not enough data
7.2
13
Not enough data
7.3
13
Not enough data
Loyalty Experience
8.7
36
8.2
39
8.3
33
8.3
39
8.5
31
7.3
30
7.6
31
8.0
33
6.7
31
7.0
22
6.7
30
7.6
27
Loyalty Platform
8.0
29
7.8
31
8.0
30
7.9
27
8.0
28
7.7
31
7.1
29
7.2
23
8.4
33
7.5
33
Agentic AI - Loyalty Management
6.2
20
4.0
7
6.8
19
5.2
7
5.7
18
5.0
7
5.6
18
4.0
7
Visual UGC
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.0
5
Integrations
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
Consumer Intelligence
9.4
26
9.1
48
|
Verified
6.9
19
Feature Not Available
8.3
21
8.6
38
|
Verified
Reporting
7.0
15
8.1
18
6.5
14
8.0
36
|
Verified
8.1
18
8.5
52
|
Verified
Media Monitoring
5.1
15
7.1
15
5.0
15
7.9
34
|
Verified
4.9
15
8.2
28
In-House Management
4.7
13
Feature Not Available
5.6
12
7.7
15
Generative AI
6.0
8
Not enough data
Agentic AI - Online Reputation Management
4.7
6
Not enough data
4.2
6
Not enough data
6.4
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Okendo and Yotpo are categorized as Loyalty Management, Online Reputation Management, Review Management, and Customer Advocacy
Reviews
Reviewers' Company Size
Okendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.3%
Consumer Goods
19.3%
Apparel & Fashion
17.2%
Health, Wellness and Fitness
10.5%
Cosmetics
9.2%
Other
21.4%
Retail
20.6%
Apparel & Fashion
12.1%
Consumer Goods
11.7%
Health, Wellness and Fitness
7.3%
Food & Beverages
5.6%
Other
42.7%
Discussions
What is Okendo used for?
1 Comment
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Okendo has no more discussions with answers
What is Yotpo used for?
1 Comment
MP
Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It...Read more
Yotpo has no more discussions with answers
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