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Compare Okendo and Yotpo 
At a Glance
Market Segments
Small-Business (75.3% of reviews)
Small-Business (74.6% of reviews)
Entry-Level Pricing
$19.00 Per Month
Free Forever
Okendo
Star Rating
(282)4.6 out of 5
Market Segments
Small-Business (75.3% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansYotpo
Star Rating
(262)4.3 out of 5
Market Segments
Small-Business (74.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Yotpo excels in integrating multiple functionalities, such as reviews, loyalty, and SMS, within a single ecosystem. Users appreciate how easy it is to manage customer reviews and showcase them on product pages, highlighting the platform's seamless operation.
- Users say that Okendo stands out for its exceptional customer support, with many praising the dedicated account managers who provide personalized assistance. Reviewers have noted that the team goes above and beyond to accommodate individual needs, making the transition to their platform smooth and efficient.
- According to verified reviews, Yotpo's implementation process is quick and user-friendly, with many users mentioning that they were able to get started without extensive setup. This ease of use is a significant advantage for small businesses looking to streamline their operations.
- Reviewers mention that while Okendo offers a robust suite of features, some users find the platform's learning curve to be steeper compared to Yotpo. However, once familiar, users appreciate the intuitive design that enhances their overall experience.
- Users highlight that Yotpo's review functionality is particularly effective, with automated requests for customer feedback that require minimal maintenance. This feature allows businesses to focus on other areas while still gathering valuable insights from their customers.
- G2 reviewers note that Okendo's recent updates have significantly improved its feature set, making it a competitive option for businesses looking for a comprehensive review and loyalty platform. Users have expressed satisfaction with the new functionalities that enhance their engagement with customers.
Pricing
Entry-Level Pricing
Okendo
Essential
$19.00
Per Month
Up to 200 orders per month
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
Yotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Okendo
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
9.0
205
8.6
211
Ease of Use
9.0
208
8.5
213
Ease of Setup
9.0
187
8.1
145
Ease of Admin
9.0
112
8.2
130
Quality of Support
9.3
202
8.8
203
Has the product been a good partner in doing business?
9.2
111
8.5
127
Product Direction (% positive)
9.5
203
8.2
197
Features by Category
Collection
7.4
124
7.8
44
|
Verified
8.7
141
8.1
60
|
Verified
8.1
128
7.6
57
|
Verified
8.2
123
7.9
53
|
Verified
7.8
118
8.0
48
|
Verified
Agentic AI - Review Management
6.4
63
6.7
6
6.4
64
6.1
6
Moderation
8.8
129
8.2
61
|
Verified
8.7
127
7.9
55
|
Verified
8.2
119
7.7
43
|
Verified
Use Cases
9.3
141
8.5
62
|
Verified
7.8
120
7.7
43
|
Verified
8.5
134
8.2
53
|
Verified
Administration
8.4
131
7.5
52
|
Verified
7.9
119
7.5
40
|
Verified
7.8
129
8.0
51
|
Verified
8.6
123
8.1
51
|
Verified
6.5
108
7.5
34
|
Verified
Display Options
7.5
115
7.5
40
|
Verified
8.5
135
7.8
56
|
Verified
8.7
137
7.6
57
|
Verified
7.5
117
7.5
50
|
Verified
Generative AI
6.8
78
6.2
13
Survey Management
8.3
27
Not enough data
8.7
25
Not enough data
8.4
25
Not enough data
8.4
26
Not enough data
Survey Customization
8.5
25
Not enough data
8.8
25
Not enough data
8.4
24
Not enough data
7.2
24
Not enough data
Survey Insights
8.5
28
Not enough data
7.5
24
Not enough data
7.8
26
Not enough data
8.2
25
Not enough data
Agentic AI - Survey
7.3
13
Not enough data
7.2
13
Not enough data
7.3
13
Not enough data
Loyalty Experience
8.7
36
8.2
39
8.3
33
8.3
39
8.5
31
7.3
30
7.6
31
8.0
33
6.7
31
7.0
22
6.7
30
7.6
27
Loyalty Platform
8.0
29
7.8
31
8.0
30
7.9
27
8.0
28
7.7
31
7.1
29
7.2
23
8.4
33
7.5
33
Agentic AI - Loyalty Management
6.2
20
4.0
7
6.8
19
5.2
7
5.7
18
5.0
7
5.6
18
4.0
7
Visual UGC
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.0
5
Integrations
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
Consumer Intelligence
9.3
23
9.1
48
|
Verified
6.7
17
Feature Not Available
8.2
19
8.6
38
|
Verified
Reporting
7.0
15
8.1
18
6.5
14
8.0
36
|
Verified
8.1
18
8.5
52
|
Verified
Media Monitoring
5.1
15
7.1
15
5.0
15
7.9
34
|
Verified
4.9
15
8.2
28
In-House Management
4.7
13
Feature Not Available
5.6
12
7.7
15
Generative AI
6.0
8
Not enough data
Agentic AI - Online Reputation Management
4.7
6
Not enough data
4.2
6
Not enough data
6.4
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Okendo and Yotpo are categorized as Loyalty Management, Online Reputation Management, Review Management, and Customer Advocacy
Reviews
Reviewers' Company Size
Okendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.6%
Consumer Goods
20.3%
Apparel & Fashion
16.5%
Health, Wellness and Fitness
9.4%
Cosmetics
9.0%
Other
22.2%
Retail
20.6%
Apparel & Fashion
12.1%
Consumer Goods
11.7%
Health, Wellness and Fitness
7.3%
Food & Beverages
5.6%
Other
42.7%
Discussions
What is Okendo used for?
1 Comment
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Okendo has no more discussions with answers
What is Yotpo used for?
1 Comment
MP
Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It...Read more
Yotpo has no more discussions with answers
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