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Compare Okendo and Yotpo

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At a Glance
Okendo
Okendo
Star Rating
(215)4.6 out of 5
Market Segments
Small-Business (75.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plans
Yotpo
Yotpo
Star Rating
(258)4.3 out of 5
Market Segments
Small-Business (74.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Yotpo excels in user experience, with many users praising its intuitive design and ease of use. One user highlighted how simple it is to set up and customize, making it a time-saving tool for customer engagement.
  • Users say that Okendo stands out for its exceptional customer support and onboarding process. Reviewers have noted the seamless integration of features and the helpfulness of the support team, which contributes to a smooth user experience.
  • According to verified reviews, Yotpo has a slight edge in overall satisfaction metrics, reflected in its higher G2 Score. Users appreciate its ability to consolidate customer engagement tools, making it easier to collect and showcase reviews effectively.
  • Reviewers mention that Okendo's dashboard is user-friendly and provides great access to customer insights, which is particularly beneficial for businesses looking to leverage data for better decision-making.
  • G2 reviewers highlight that while Yotpo offers a free forever plan, Okendo's entry-level pricing starts at $19. This pricing structure may appeal to users who are looking for a more comprehensive suite of features right from the start.
  • Users report that both platforms have their strengths, but Okendo's recent reviews indicate a higher volume of feedback, suggesting a growing user base and potentially more up-to-date insights on its performance and features.
Pricing
Entry-Level Pricing
Okendo
Essential
$19.00
Per Month
Browse all 5 pricing plans
Yotpo
Free
Free Forever
Browse all 3 pricing plans
Free Trial
Okendo
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
8.9
174
8.6
207
Ease of Use
9.0
177
8.5
209
Ease of Setup
8.9
158
8.1
141
Ease of Admin
9.0
102
8.2
128
Quality of Support
9.3
171
8.8
199
Has the product been a good partner in doing business?
9.2
101
8.5
125
Product Direction (% positive)
9.5
173
8.1
193
Features by Category
7.9
151
7.6
69
Collection
7.4
124
7.8
44
|
Verified
8.7
135
8.0
58
|
Verified
8.1
128
7.6
57
|
Verified
8.2
123
7.9
53
|
Verified
7.7
117
8.0
48
|
Verified
Agentic AI - Review Management
6.4
63
6.7
6
6.4
64
6.1
6
Moderation
8.8
127
8.1
60
|
Verified
8.8
125
7.9
55
|
Verified
8.1
119
7.7
43
|
Verified
Use Cases
9.2
131
8.5
62
|
Verified
7.8
120
7.7
43
|
Verified
8.4
128
8.2
53
|
Verified
Administration
8.3
124
7.5
51
|
Verified
7.9
118
7.5
40
|
Verified
7.9
121
7.9
50
|
Verified
8.6
117
8.1
51
|
Verified
6.5
108
7.5
34
|
Verified
Display Options
7.5
115
7.5
40
|
Verified
8.5
125
7.8
56
|
Verified
8.6
124
7.6
57
|
Verified
7.5
115
7.5
50
|
Verified
Generative AI
6.7
78
6.2
13
8.0
27
Not enough data
Survey Management
8.2
26
Not enough data
8.6
24
Not enough data
8.3
24
Not enough data
8.3
25
Not enough data
Survey Customization
8.5
24
Not enough data
8.8
24
Not enough data
8.3
23
Not enough data
7.2
24
Not enough data
Survey Insights
8.5
27
Not enough data
7.5
24
Not enough data
7.7
25
Not enough data
8.1
24
Not enough data
Agentic AI - Survey
7.3
13
Not enough data
7.2
13
Not enough data
7.3
13
Not enough data
7.3
35
6.8
41
Loyalty Experience
8.6
34
8.2
38
8.3
32
8.2
38
8.4
30
7.3
30
7.6
30
8.0
33
6.6
30
7.0
22
6.6
29
7.6
27
Loyalty Platform
8.0
29
7.8
31
7.9
29
7.9
27
8.0
27
7.7
31
7.0
28
7.2
23
8.3
30
7.5
33
Agentic AI - Loyalty Management
6.0
19
4.0
7
6.6
18
5.2
7
5.7
18
5.0
7
5.6
18
4.0
7
User-Generated ContentHide 12 FeaturesShow 12 Features
Not enough data
7.5
5
Visual UGC
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.0
5
Integrations
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
4.3
6
Not enough data
Agentic AI - Customer Advocacy
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
5.9
23
8.1
57
Consumer Intelligence
9.3
23
9.1
48
|
Verified
6.7
17
Feature Not Available
8.2
19
8.6
38
|
Verified
Reporting
7.0
15
8.1
18
6.5
14
8.0
36
|
Verified
8.1
18
8.5
52
|
Verified
Media Monitoring
5.1
15
7.1
15
5.0
15
7.9
34
|
Verified
4.9
15
8.2
28
In-House Management
4.7
13
Feature Not Available
5.6
12
7.7
15
Generative AI
6.0
8
Not enough data
Agentic AI - Online Reputation Management
4.7
6
Not enough data
4.2
6
Not enough data
6.4
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Okendo
Okendo
Yotpo
Yotpo
Unique Categories
Okendo
Okendo is categorized as Survey
Yotpo
Yotpo is categorized as User-Generated Content
Reviews
Reviewers' Company Size
Okendo
Okendo
Small-Business(50 or fewer emp.)
75.7%
Mid-Market(51-1000 emp.)
23.8%
Enterprise(> 1000 emp.)
0.6%
Yotpo
Yotpo
Small-Business(50 or fewer emp.)
74.6%
Mid-Market(51-1000 emp.)
23.4%
Enterprise(> 1000 emp.)
2.0%
Reviewers' Industry
Okendo
Okendo
Retail
22.7%
Consumer Goods
20.4%
Apparel & Fashion
18.2%
Cosmetics
9.4%
Health, Wellness and Fitness
8.3%
Other
21.0%
Yotpo
Yotpo
Retail
20.9%
Apparel & Fashion
12.3%
Consumer Goods
11.5%
Health, Wellness and Fitness
7.4%
Food & Beverages
4.9%
Other
43.0%
Alternatives
Okendo
Okendo Alternatives
Reviews.io
Reviews.io
Add Reviews.io
Bazaarvoice
Bazaarvoice
Add Bazaarvoice
Smile.io
Smile.io
Add Smile.io
LoyaltyLion
LoyaltyLion
Add LoyaltyLion
Yotpo
Yotpo Alternatives
Bazaarvoice
Bazaarvoice
Add Bazaarvoice
Birdeye
Birdeye
Add Birdeye
Reviews.io
Reviews.io
Add Reviews.io
Smile.io
Smile.io
Add Smile.io
Discussions
Okendo
Okendo Discussions
What is Okendo used for?
1 Comment
Gigi G.
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Monty the Mongoose crying
Okendo has no more discussions with answers
Yotpo
Yotpo Discussions
What is Yotpo used for?
1 Comment
Migena P.
MP
Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It...Read more
Monty the Mongoose crying
Yotpo has no more discussions with answers