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Compare Loox and Okendo 
Featured Products
At a Glance
Market Segments
Small-Business (86.2% of reviews)
Small-Business (75.7% of reviews)
Entry-Level Pricing
$9.99 Per Month
$19.00 Per Month
Loox
Star Rating
(29)4.9 out of 5
Market Segments
Small-Business (86.2% of reviews)
Pros & Cons
Entry-Level Pricing
$9.99 Per Month
Browse all 3 pricing plansOkendo
Star Rating
(215)4.6 out of 5
Market Segments
Small-Business (75.7% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Okendo excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Loox. Users appreciate the intuitive dashboard and the comprehensive reporting features that provide valuable customer insights.
- Users say that Okendo's implementation process is seamless, with many highlighting the support and onboarding experience as particularly impressive. This contrasts with Loox, which, while praised for its simplicity, lacks the same level of comprehensive support during setup.
- Reviewers mention that Okendo offers a full suite of features that integrate well together, making it a robust choice for businesses looking for a comprehensive review management solution. In comparison, Loox is noted for its flexibility and customization, but some users feel it may not provide the same depth of functionality.
- According to verified reviews, Okendo has a much larger volume of recent feedback, indicating a more active user base and ongoing product development. This is a stark contrast to Loox, which has not received any recent reviews, raising questions about its current user engagement and support.
- Users highlight that while Loox is straightforward and effective for collecting reviews, it may not meet the needs of businesses looking for advanced features. Okendo, on the other hand, is praised for its customer service and the ability to provide detailed insights, making it a better fit for those requiring more robust analytics.
- Reviewers note that both products have their strengths, with Loox being favored for its competitive pricing and ease of use, while Okendo shines in terms of quality of support and overall user satisfaction. This makes Okendo a more reliable choice for businesses that prioritize comprehensive support and features.
Pricing
Entry-Level Pricing
Loox
Beginner
$9.99
Per Month
Up to 100 automatic review requests emails, discount code, and onsite features. Easily import reviews from other apps.
- 100 Automatic review requests
- Discount for photo reviews
- Basic AliExpress importer
Okendo
Essential
$19.00
Per Month
Up to 200 orders per month
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
Free Trial
Loox
Free Trial is available
Okendo
Free Trial is available
Ratings
Meets Requirements
9.5
26
8.9
174
Ease of Use
9.2
26
9.0
177
Ease of Setup
9.4
11
8.9
158
Ease of Admin
9.8
10
9.0
102
Quality of Support
9.0
26
9.3
171
Has the product been a good partner in doing business?
9.7
10
9.2
101
Product Direction (% positive)
8.6
25
9.5
173
Features by Category
Collection
Not enough data
7.4
124
8.7
5
|
Verified
8.7
135
Not enough data
8.1
128
7.7
5
|
Verified
8.2
123
Not enough data
7.7
117
Agentic AI - Review Management
Not enough data
6.4
63
Not enough data
6.4
64
Moderation
Not enough data
8.8
127
Not enough data
8.8
125
Not enough data
8.1
119
Use Cases
Not enough data
9.2
131
Not enough data
7.8
120
Not enough data
8.4
128
Administration
Not enough data
8.3
124
Feature Not Available
7.9
118
Not enough data
7.9
121
Not enough data
8.6
117
Feature Not Available
6.5
108
Display Options
Not enough data
7.5
115
8.7
5
|
Verified
8.5
125
Not enough data
8.6
124
9.3
5
|
Verified
7.5
115
Generative AI
Not enough data
6.7
78
Survey Management
Not enough data
8.2
26
Not enough data
8.6
24
Not enough data
8.3
24
Not enough data
8.3
25
Survey Customization
Not enough data
8.5
24
Not enough data
8.8
24
Not enough data
8.3
23
Not enough data
7.2
24
Survey Insights
Not enough data
8.5
27
Not enough data
7.5
24
Not enough data
7.7
25
Not enough data
8.1
24
Agentic AI - Survey
Not enough data
7.3
13
Not enough data
7.2
13
Not enough data
7.3
13
Loyalty Experience
Not enough data
8.6
34
Not enough data
8.3
32
Not enough data
8.4
30
Not enough data
7.6
30
Not enough data
6.6
30
Not enough data
6.6
29
Loyalty Platform
Not enough data
8.0
29
Not enough data
7.9
29
Not enough data
8.0
27
Not enough data
7.0
28
Not enough data
8.3
30
Agentic AI - Loyalty Management
Not enough data
6.0
19
Not enough data
6.6
18
Not enough data
5.7
18
Not enough data
5.6
18
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visual UGC
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Influencer Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Consumer Intelligence
Not enough data
9.3
23
Not enough data
6.7
17
Not enough data
8.2
19
Reporting
Not enough data
7.0
15
Not enough data
6.5
14
Not enough data
8.1
18
Media Monitoring
Not enough data
5.1
15
Not enough data
5.0
15
Not enough data
4.9
15
In-House Management
Not enough data
4.7
13
Not enough data
5.6
12
Generative AI
Not enough data
6.0
8
Agentic AI - Online Reputation Management
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
6.4
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
4.7
6
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Loox and Okendo are categorized as Review Management
Unique Categories
Loox is categorized as User-Generated Content, Social Commerce Platforms, and Influencer Marketing Platforms
Okendo is categorized as Loyalty Management, Online Reputation Management, Survey, and Customer Advocacy
Reviews
Reviewers' Company Size
Loox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Okendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
31.0%
Retail
20.7%
Food & Beverages
10.3%
Consumer Goods
6.9%
Consulting
3.4%
Other
27.6%
Retail
22.7%
Consumer Goods
20.4%
Apparel & Fashion
18.2%
Cosmetics
9.4%
Health, Wellness and Fitness
8.3%
Other
21.0%
Discussions
What is loox?
2 Comments
HK
loox helps with providing various genuine reviews of the people who have already used the product and helps us in making decisions.Read more
How Can I Use Loox To Post My Facebook/ Instagram Ad (Photo Ad / Video Ad)
1 Comment
DF
Hey Trevor,
For displaying photo reviews on Facebook or Instagram ads, I recommend using our Integration with Admonks, which allows you to launch powerful...Read more
Can Loox really post onto Facebook? I mean without conditions like I first need 2000 likes on Facebook... I would like that feature.
1 Comment
DF
Hey Wes,
Posting a review to your Facebook business page is available regardless of the number of likes your page has. The 2,000 limitation applies only...Read more
What is Okendo used for?
1 Comment
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Okendo has no more discussions with answers
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