Compare Loox and Okendo 
Featured Products
At a Glance
Market Segments
Small-Business (86.2% of reviews)
Small-Business (76.5% of reviews)
Entry-Level Pricing
$9.99 Per Month
$19.00 Per Month
Loox
Star Rating
(29)4.9 out of 5
Market Segments
Small-Business (86.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$9.99 Per Month
Browse all 3 pricing plansOkendo
Star Rating
(323)4.6 out of 5
Market Segments
Small-Business (76.5% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Okendo excels in customer support, with users highlighting the dedicated account management and responsive service. One user mentioned, "I like the support we get from our account manager at Okendo," which indicates a strong partnership and ongoing assistance.
- Users say that Okendo's onboarding process is intuitive and user-friendly, making it easy for businesses to set up and start collecting reviews. A recent user noted, "It's very easy to use and intuitive to set up," which is a significant advantage for those looking to implement review management quickly.
- Reviewers mention that Loox offers a straightforward and effective solution for collecting reviews, with one user stating, "It's simple and effective. It's straightforward—no fluff." This simplicity can be appealing for businesses that prioritize ease of use over extensive features.
- According to verified reviews, Okendo has a higher overall satisfaction score, reflecting its ability to meet user needs effectively. Users appreciate features like grouped product reviews and fully-branded emails, which enhance the customer experience and build social trust.
- G2 reviewers highlight that while Loox provides flexibility in customization, it lacks the depth of features that Okendo offers. Users have noted the competitive pricing of Loox, but some may find that Okendo's comprehensive tools for loyalty and referrals provide better long-term value.
- Users report that Okendo's engagement features, while slightly lower than Loox's, still provide valuable insights into customer sentiment. One user mentioned the ability to set up reminder flows for customers, which can help maintain engagement and encourage repeat purchases.
Pricing
Entry-Level Pricing
Loox
Beginner
$9.99
Per Month
Up to 100 automatic review requests emails, discount code, and onsite features. Easily import reviews from other apps.
- 100 Automatic review requests
- Discount for photo reviews
- Basic AliExpress importer
Okendo
Essential
$19.00
Per Month
Up to 200 orders per month
- For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.
Free Trial
Loox
Free Trial is available
Okendo
Free Trial is available
Ratings
Meets Requirements
9.5
26
9.0
228
Ease of Use
9.2
26
9.0
231
Ease of Setup
9.4
11
9.0
207
Ease of Admin
9.8
10
9.1
119
Quality of Support
9.0
26
9.4
225
Has the product been a good partner in doing business?
9.7
10
9.3
118
Product Direction (% positive)
8.6
25
9.5
226
Features by Category
Collection
Not enough data
7.4
124
8.7
5
|
Verified
8.8
148
Not enough data
8.1
129
7.7
5
|
Verified
8.2
123
Not enough data
7.8
119
Agentic AI - Review Management
Not enough data
6.5
64
Not enough data
6.4
64
Moderation
Not enough data
8.8
129
Not enough data
8.7
127
Not enough data
8.2
119
Use Cases
Not enough data
9.3
147
Not enough data
7.8
121
Not enough data
8.5
138
Administration
Not enough data
8.3
132
Feature Not Available
7.9
120
Not enough data
7.9
135
Not enough data
8.7
125
Feature Not Available
6.5
108
Display Options
Not enough data
7.5
115
8.7
5
|
Verified
8.5
138
Not enough data
8.8
148
9.3
5
|
Verified
7.5
118
Generative AI
Not enough data
6.8
78
Survey Management
Not enough data
8.3
27
Not enough data
8.7
25
Not enough data
8.4
25
Not enough data
8.4
26
Survey Customization
Not enough data
8.5
25
Not enough data
8.8
25
Not enough data
8.4
24
Not enough data
7.2
24
Survey Insights
Not enough data
8.5
28
Not enough data
7.5
24
Not enough data
7.8
26
Not enough data
8.2
25
Agentic AI - Survey
Not enough data
7.3
13
Not enough data
7.2
13
Not enough data
7.3
13
Loyalty Experience
Not enough data
8.7
36
Not enough data
8.3
33
Not enough data
8.5
31
Not enough data
7.6
31
Not enough data
6.7
31
Not enough data
6.7
30
Loyalty Platform
Not enough data
8.0
29
Not enough data
8.0
30
Not enough data
8.0
28
Not enough data
7.1
29
Not enough data
8.4
33
Agentic AI - Loyalty Management
Not enough data
6.2
20
Not enough data
6.8
19
Not enough data
5.7
18
Not enough data
5.6
18
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visual UGC
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Influencer Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
4.4
6
Not enough data
4.2
6
Not enough data
4.4
6
Consumer Intelligence
Not enough data
9.4
24
Not enough data
6.7
17
Not enough data
8.3
20
Reporting
Not enough data
7.0
15
Not enough data
6.5
14
Not enough data
8.1
18
Media Monitoring
Not enough data
5.1
15
Not enough data
5.0
15
Not enough data
4.9
15
In-House Management
Not enough data
4.7
13
Not enough data
5.6
12
Generative AI
Not enough data
6.0
8
Agentic AI - Online Reputation Management
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
6.4
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
4.7
6
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Loox and Okendo are categorized as Review Management
Unique Categories
Loox is categorized as User-Generated Content, Social Commerce Platforms, and Influencer Marketing Platforms
Okendo is categorized as Loyalty Management, Online Reputation Management, Survey, and Customer Advocacy
Reviews
Reviewers' Company Size
Loox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Okendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
31.0%
Retail
20.7%
Food & Beverages
10.3%
Consumer Goods
6.9%
Consulting
3.4%
Other
27.6%
Retail
21.7%
Consumer Goods
19.6%
Apparel & Fashion
17.4%
Health, Wellness and Fitness
10.6%
Cosmetics
9.4%
Other
21.3%
Discussions
How Can I Use Loox To Post My Facebook/ Instagram Ad (Photo Ad / Video Ad)
1 Comment
DF
Hey Trevor,
For displaying photo reviews on Facebook or Instagram ads, I recommend using our Integration with Admonks, which allows you to launch powerful...Read more
Can Loox really post onto Facebook? I mean without conditions like I first need 2000 likes on Facebook... I would like that feature.
1 Comment
DF
Hey Wes,
Posting a review to your Facebook business page is available regardless of the number of likes your page has. The 2,000 limitation applies only...Read more
What is Okendo used for?
1 Comment
GG
Okendo is used by eCommerce brands to collect and showcase customer reviews, ratings, photos, and videos on their websites. It helps businesses build trust,...Read more
Okendo has no more discussions with answers
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