Link copied to clipboard # Loox vs Okendo Comparison - What are their main differences? Share [ Export ](/compare/loox/okendo/export.csv) LooxOkendo[+ Add Product](#) Reviews **Loox** [ 4.9/5(30) ](https://www.g2.com/products/loox/reviews#reviews) **Okendo** [ 4.7/5(485) ](https://www.g2.com/products/okendo/reviews#reviews) Pricing **Loox** Free Trial **$9.99** Per Month · Beginner **Okendo** Free Trial **$19.00** Per Month · Essential **Pricing Insights** from reviews Time to Implement **Loox** Not enough reviews yet **Okendo** 1 month Based on 81 responses Return on Investment **Loox** Not enough reviews yet **Okendo** 5 months Based on 81 responses Perceived Cost **Loox** $$$$$ **Okendo** $$$$$ Average Discount **Loox** Not enough reviews yet **Okendo** 12% ![Loox](https://images.g2crowd.com/uploads/product/hd_favicon/15e82a71e4a7ac91ad0ec6816ed1c6d5/loox.svg "Loox") ![Okendo](https://images.g2crowd.com/uploads/product/hd_favicon/94f6cb57dd82371f3a5437d9da6f71c7/okendo.svg "Okendo") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **Loox** Not enough data **Okendo** [ Ease of Use (183) ](https://www.g2.com/products/okendo/reviews?filters%5Bsentiment_snippet%5D=1383538&qs=pros-and-cons#reviews)[ Customer Support (159) ](https://www.g2.com/products/okendo/reviews?filters%5Bsentiment_snippet%5D=1382507&qs=pros-and-cons#reviews)[ Limited Customization (29) ](https://www.g2.com/products/okendo/reviews?filters%5Bsentiment_snippet%5D=2068633&qs=pros-and-cons#reviews)[ Missing Features (26) ](https://www.g2.com/products/okendo/reviews?filters%5Bsentiment_snippet%5D=1383689&qs=pros-and-cons#reviews) Integrations **Loox** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_84fd5bd582809f20ff5682d2746ffa82/shopify.png "Product Avatar Image") Shopify ](https://www.g2.com/products/shopify/reviews)[ View all ](https://www.g2.com/products/loox/integrations) **Okendo** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5e9402d07b578fefe9b5055f90fb2315/aftersell.png "Product Avatar Image") AfterSell ](https://www.g2.com/products/aftersell/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8fec2885c1049899b41ff8e1a0b4a1bd/aftership.png "Product Avatar Image") AfterShip ](https://www.g2.com/products/aftership/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d4e9aa5d1fff7bc6a95891d892053fd/attentive.png "Product Avatar Image") Attentive ](https://www.g2.com/products/attentive/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6eda34cbfdd0bd8b30e707c7c2a3f29a/bazaarvoice.png "Product Avatar Image") Bazaarvoice ](https://www.g2.com/products/bazaarvoice/reviews)[ View all ](https://www.g2.com/products/okendo/integrations) Screenshots **Loox** ![Loox screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/203843/landscape---Across-Your-Store.png) **Okendo** ![Okendo screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1621814/App-Listing-Image-1-_1_.png) Ratings Meets Requirements **Loox** 9.5 9.527 **Okendo** 9.0 9.0359 Ease of Use **Loox** 9.2 9.227 **Okendo** 9.1 9.1365 Ease of Setup **Loox** 9.4 9.412 **Okendo** 9.1 9.1333 Ease of Admin **Loox** 9.8 9.810 **Okendo** 9.1 9.1172 Quality of Support **Loox** 9.1 9.127 **Okendo** 9.5 9.5353 Has the product been a good partner in doing business? **Loox** 9.7 9.710 **Okendo** 9.3 9.3170 Product Direction (% positive) **Loox** 8.7 8.726 **Okendo** 9.6 9.6345 Features Review Management[Hide 71 FeaturesShow 71 Features](javascript:void(0);) 9.0 6 8.2 327 Collection Review Forms 8.7 5 | Verified 9.0(won by 0.3) 184 Engagement 7.7 5 | Verified 8.3(won by 0.6) 127 (There is a greater than 0.5 difference between this product's rating and its competitors) Authentication Not enough data 7.4(won by default) 125 Personalization Not enough data 8.2(won by default) 138 Community Q&A Not enough data 7.8(won by default) 123 Agentic AI - Review Management Adaptive Learning Not enough data 6.5(won by default) 65 Natural Language Interaction Not enough data 6.4(won by default) 65 Multi-Language Not enough data Not enough data Additional Functionality Feedback Management Not enough data 10.0(won by default) 8 Reminders Not enough data Not enough data Review Monitoring Not enough data Not enough data Email Reminders Not enough data Not enough data Monitoring Not enough data Not enough data Performance Metrics Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Review Notification Not enough data Not enough data Reporting & Statistics Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data SMS Messaging Not enough data Not enough data CRM Not enough data Not enough data Visual Analytics Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customizable Reports Not enough data Not enough data Response Management Not enough data Not enough data Customizable Branding Not enough data Not enough data SEO Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Review Badge Management Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Social Sharing Not enough data Not enough data Real-Time Data Not enough data Not enough data Dashboard Not enough data Not enough data Communication Management Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Templates Not enough data Not enough data Commenting/Notes Not enough data Not enough data Template Management Not enough data Not enough data Customer Experience Management Not enough data Not enough data Social Promotion Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Review Request Not enough data Not enough data Multi-Location Not enough data Not enough data Multi-Channel Campaigns Not enough data Not enough data Chat/Messaging Not enough data Not enough data Moderation Reviewer Validation Not enough data 8.9(won by default) 135 Response Types Not enough data 8.8(won by default) 132 Legal Agreements Not enough data 8.2(won by default) 119 Use Cases E-commerce 9.3 5 | Verified 9.4(won by 0.1) 193 Retail Not enough data 7.9(won by default) 124 Customer Service Not enough data 8.7(won by default) 151 Administration Incentives Not enough data 8.4(won by default) 150 Syndication Feature Not Available 7.9(won by default) 130 Insights Not enough data 8.0(won by default) 163 Content Not enough data 8.8(won by default) 140 Sampling Feature Not Available 6.5(won by default) 108 Display Options Widgets 8.7 5 | Verified 8.8(won by 0.1) 171 Third-Party Integrations 10.0(won by 1.1) 5 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.9 201 Marketing 9.3(won by 1.7) 5 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 120 Badges Not enough data 7.5(won by default) 118 Website Integration Not enough data 9.6(won by default) 9 Social Media Integration Not enough data Not enough data Generative AI AI Text Generation Not enough data 6.8(won by default) 83 Generative AI Not enough data Not enough data Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);) Not enough data 8.1 34 Survey Management Survey Builder Not enough data 8.4(won by default) 29 Customizable Questions Not enough data 8.7(won by default) 26 Templates Not enough data 8.5(won by default) 26 Survey Distribution Not enough data 8.4(won by default) 26 Mobile Survey Not enough data Not enough data Site Intercept Survey Not enough data Not enough data Pulse Surveys Not enough data Not enough data Survey Customization Question Branching Not enough data 8.5(won by default) 25 Branding Not enough data 8.8(won by default) 26 Multimedia Support Not enough data 8.4(won by default) 24 Multilingual Surveys Not enough data 7.2(won by default) 24 Survey Insights Reporting & Analytics Not enough data 8.6(won by default) 30 BI Tools Integration Not enough data 7.5(won by default) 24 Data Exporting Not enough data 7.8(won by default) 27 Permissions Not enough data 8.2(won by default) 25 Collaboration Tools Not enough data Not enough data Presentation Tools Not enough data Not enough data Data Analysis Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Visual Analytics Not enough data Not enough data Agentic AI - Survey Adaptive Learning Not enough data 7.3(won by default) 13 Proactive Assistance Not enough data 7.2(won by default) 13 Decision Making Not enough data 7.3(won by default) 13 Dynamic Content Not enough data Not enough data Additional Functionality Single Sign On Not enough data Not enough data Phone Polling Not enough data Not enough data Online Polling Not enough data Not enough data Support Audio/Images/Video Not enough data Not enough data Engagement Tracking Not enough data Not enough data Question Library Not enough data Not enough data Data Visualization Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Generative AI Not enough data Not enough data Word Clouds Not enough data Not enough data Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Fields Not enough data Not enough data Template Management Not enough data Not enough data Email Management Not enough data Not enough data Interactive Content Not enough data Not enough data Q&A Management Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Activity Tracking Not enough data Not enough data Feedback Management Not enough data Not enough data API Not enough data Not enough data Data Cleansing Not enough data Not enough data Email Marketing Not enough data Not enough data Data Security Not enough data Not enough data Anonymous Feedback Not enough data Not enough data URL Customization Not enough data Not enough data Question Piping Not enough data Not enough data Offline Response Collection Not enough data Not enough data Activity Dashboard Not enough data Not enough data NPS Survey Structure Not enough data Not enough data Drag & Drop Not enough data Not enough data Data Import/Export Not enough data Not enough data Response Validation Not enough data Not enough data Customer Segmentation Not enough data Not enough data Response Quotas Not enough data Not enough data Multi-Language Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Email Reminders Not enough data Not enough data Gamification Not enough data Not enough data Randomization Not enough data Not enough data Loyalty Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);) Not enough data 7.4 48 Loyalty Experience Loyalty Engine Not enough data 8.7(won by default) 37 Rewards Not enough data 8.4(won by default) 34 Membership Not enough data 8.5(won by default) 31 Personalization Not enough data 7.6(won by default) 31 Gamification Not enough data 6.7(won by default) 31 Loyalty Cards Not enough data 6.7(won by default) 30 Loyalty Platform Communication Tools Not enough data 8.0(won by default) 29 Customer Relationship Management (CRM) Not enough data 8.0(won by default) 30 Loyalty Analytics Not enough data 8.1(won by default) 29 Localization Not enough data 7.0(won by default) 30 Integrations Not enough data 8.5(won by default) 37 Gift Card Management Not enough data Not enough data Membership Management Not enough data Not enough data Discount Management Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Rewards Management Not enough data Not enough data Promotions Management Not enough data Not enough data eCommerce Management Not enough data Not enough data Campaign Management Not enough data Not enough data Communication Management Not enough data Not enough data Agentic AI - Loyalty Management Autonomous Task Execution Not enough data 6.2(won by default) 20 Cross-system Integration Not enough data 6.9(won by default) 20 Adaptive Learning Not enough data 5.7(won by default) 18 Proactive Assistance Not enough data 5.6(won by default) 18 Additional Functionality Customizable Templates Not enough data Not enough data AI Copilot Not enough data Not enough data Transaction History Not enough data Not enough data SMS Marketing Not enough data Not enough data Referral Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data Customer Surveys Not enough data Not enough data Member Portal Not enough data Not enough data Campaign Planning Not enough data Not enough data Client Portal Not enough data Not enough data Loyalty Program Not enough data Not enough data Email Marketing Not enough data Not enough data Customer History Not enough data Not enough data Activity Dashboard Not enough data Not enough data Performance Metrics Not enough data Not enough data Multi-Campaign Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customer Profiles Not enough data Not enough data Social Promotion Not enough data Not enough data Customer Segmentation Not enough data Not enough data Customer Database Not enough data Not enough data API Not enough data Not enough data Point of Sale (POS) Not enough data Not enough data Generative AI Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Customer Activity Tracking Not enough data Not enough data Customer Advocacy[Hide 93 FeaturesShow 93 Features](javascript:void(0);) Not enough data 4.9 10 Agentic AI - Customer Advocacy Autonomous Task Execution Not enough data 4.4(won by default) 6 Cross-system Integration Not enough data 5.0(won by default) 7 Proactive Assistance Not enough data 5.2(won by default) 7 Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Email Alerts Not enough data Not enough data Customer Segmentation Not enough data Not enough data Multi-Campaign Not enough data Not enough data Email Marketing Not enough data Not enough data Customizable Reports Not enough data Not enough data Social Advertising Not enough data Not enough data Widgets Not enough data Not enough data Reporting & Statistics Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Email Templates Not enough data Not enough data Search/Filter Not enough data Not enough data Pre-Approved Content Library Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Customer Advocacy Not enough data Not enough data Data Import/Export Not enough data Not enough data Social Promotion Not enough data Not enough data Employee Advocacy Not enough data Not enough data Activity Dashboard Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Filtering Not enough data Not enough data Real-Time Updates Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Customizable Fields Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Distribution Not enough data Not enough data Nonprofit Advocacy Not enough data Not enough data A/B Testing Not enough data Not enough data Customizable Templates Not enough data Not enough data Content Library Not enough data Not enough data CRM Not enough data Not enough data Gamification Not enough data Not enough data Activity Tracking Not enough data Not enough data Discount Management Not enough data Not enough data Customer Engagement Not enough data Not enough data Campaign Management Not enough data Not enough data Incentive Management Not enough data Not enough data Campaign Analytics Not enough data Not enough data Engagement Tracking Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Customer Accounts Not enough data Not enough data Communication Management Not enough data Not enough data Community Management Not enough data Not enough data Rewards Management Not enough data Not enough data Gift Card Management Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data User Management Not enough data Not enough data Visual Analytics Not enough data Not enough data Feedback Management Not enough data Not enough data Social Engagement Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Loyalty Program Not enough data Not enough data Campaign Planning Not enough data Not enough data Rewards Program Not enough data Not enough data Advocate Management Not enough data Not enough data Lead Capture Not enough data Not enough data Referral Tracking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Promotions Management Not enough data Not enough data Pipeline Management Not enough data Not enough data Reference Request Automation Not enough data Not enough data Reminders Not enough data Not enough data Nomination Tracking Not enough data Not enough data Task Scheduling Not enough data Not enough data Calendar Management Not enough data Not enough data Reference Usage Tracking Not enough data Not enough data Audio References Not enough data Not enough data For Sales/Marketing Not enough data Not enough data Workflow Management Not enough data Not enough data Configurable Workflow Not enough data Not enough data Video References Not enough data Not enough data Survey/Poll Management Not enough data Not enough data Program Notices Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Customer Activity Tracking Not enough data Not enough data Customer Database Not enough data Not enough data ROI Tracking Not enough data Not enough data Lead Generation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Referral Templates Not enough data Not enough data For Customer Referrals Not enough data Not enough data For Employee Referrals Not enough data Not enough data Lead Engagement Not enough data Not enough data Fraud Detection Not enough data Not enough data Performance Metrics Not enough data Not enough data Online Reputation Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);) Not enough data 6.2 59 Consumer Intelligence Customer Feedback Not enough data 9.4(won by default) 44 Competitive Intelligence Not enough data 7.7(won by default) 27 Sentiment Analysis Not enough data 8.7(won by default) 30 Competitive Analysis Not enough data Not enough data Reporting Revenue Reporting Not enough data 7.1(won by default) 22 Corporate Reporting Not enough data 6.6(won by default) 17 Dashboard Not enough data 8.6(won by default) 26 Media Monitoring Social Networks Monitoring Not enough data 5.4(won by default) 16 Social Media Management Not enough data 5.0(won by default) 15 Digital Media Monitoring Not enough data 4.9(won by default) 15 Review Monitoring Not enough data Not enough data Brand Management Not enough data Not enough data Template Management Not enough data Not enough data SEO Management Not enough data Not enough data Response Management Not enough data Not enough data Customer Experience Management Not enough data Not enough data Negative Feedback Management Not enough data Not enough data Keyword Tracking Not enough data Not enough data In-House Management Employee Performance Not enough data 4.7(won by default) 13 Team Workflow Not enough data 6.6(won by default) 16 Generative AI AI Text Generation Not enough data 6.0(won by default) 8 Generative AI Not enough data Not enough data Agentic AI - Online Reputation Management Autonomous Task Execution Not enough data 4.7(won by default) 6 Multi-step Planning Not enough data 4.2(won by default) 6 Cross-system Integration Not enough data 6.9(won by default) 7 Adaptive Learning Not enough data 4.7(won by default) 6 Proactive Assistance Not enough data 5.0(won by default) 6 Decision Making Not enough data 4.7(won by default) 6 AI/Machine Learning Not enough data Not enough data CRM Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Additional Functionality White Label Not enough data Not enough data Hashtag Tracking Not enough data Not enough data Review Sharing Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Predictive Analytics Not enough data Not enough data Customer Advocacy Not enough data Not enough data Automated Responses Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data AI Copilot Not enough data Not enough data Employee Advocacy Not enough data Not enough data Widgets Not enough data Not enough data Search/Filter Not enough data Not enough data Scoring Not enough data Not enough data API Not enough data Not enough data Customizable Reports Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Customizable Fields Not enough data Not enough data Review Request Not enough data Not enough data Engagement Tracking Not enough data Not enough data Show 6 feature categories with incomplete data Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Third-Party Integrations Not enough data Not enough data To-Do List Not enough data Not enough data @mentions Not enough data Not enough data Single Sign On Not enough data Not enough data File Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Drag & Drop Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Screen Sharing Not enough data Not enough data Content Management Not enough data Not enough data Brainstorming Not enough data Not enough data AI Copilot Not enough data Not enough data File Transfer Not enough data Not enough data Calendar Management Not enough data Not enough data Status Tracking Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Version Control Not enough data Not enough data Task Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Real Time Editing Not enough data Not enough data Communication Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Tagging Not enough data Not enough data Generative AI Not enough data Not enough data Assignment Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Project Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data File Sharing Not enough data Not enough data Document Storage Not enough data Not enough data Task Progress Tracking Not enough data Not enough data Discussions/Forums Not enough data Not enough data Commenting/Notes Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Contact Management Not enough data Not enough data Video Conferencing Not enough data Not enough data Progress Tracking Not enough data Not enough data Mobile Access Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Social Media Marketing[Hide 42 FeaturesShow 42 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Customer Segmentation Not enough data Not enough data Conversion Tracking Not enough data Not enough data Post Scheduling Not enough data Not enough data Automated Scheduling Not enough data Not enough data Content Management Not enough data Not enough data Campaign Planning Not enough data Not enough data Content Library Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Campaign Management Not enough data Not enough data Trend Analysis Not enough data Not enough data Drag & Drop Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Reports Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Social Promotion Not enough data Not enough data Data Import/Export Not enough data Not enough data Contact Management Not enough data Not enough data Social Media Monitoring Not enough data Not enough data A/B Testing Not enough data Not enough data Generative AI Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Marketing Not enough data Not enough data Automated Publishing Not enough data Not enough data Image Library Not enough data Not enough data AI Copilot Not enough data Not enough data Tagging Not enough data Not enough data Campaign Analytics Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Keyword Filtering Not enough data Not enough data Customizable Templates Not enough data Not enough data Real-Time Data Not enough data Not enough data Workflow Management Not enough data Not enough data Calendar Management Not enough data Not enough data Data Visualization Not enough data Not enough data Multi-Campaign Not enough data Not enough data Social Media Integration Not enough data Not enough data Multi-Account Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Engagement Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Performance Metrics Not enough data Not enough data Click Tracking Not enough data Not enough data Social Commerce Platforms[Hide 16 FeaturesShow 16 Features](javascript:void(0);) Not enough data Not enough data Content Types Not enough data Not enough data Migration Not enough data Not enough data Publishing Not enough data Not enough data UGC Not enough data Not enough data Engagement Live Streaming Not enough data Not enough data Omnichannel Not enough data Not enough data Personalization Not enough data Not enough data Conversational Commerce Not enough data Not enough data Moderation Not enough data Not enough data Social Shopping Promotions Not enough data Not enough data Shoppable Media Not enough data Not enough data AR/VR Not enough data Not enough data Social Store Not enough data Not enough data Analytics Product Insights Not enough data Not enough data Social Listening Not enough data Not enough data Campaigns Not enough data Not enough data User-Generated Content[Hide 51 FeaturesShow 51 Features](javascript:void(0);) Not enough data Not enough data Visual UGC Campaign Customization Not enough data Not enough data Widget Customization Not enough data Not enough data Widget Not enough data Not enough data Media Library Not enough data Not enough data Integrations Social Media Not enough data Not enough data Content Creation Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Rights Management Not enough data Not enough data UGC Request Automation Not enough data Not enough data Influencer Relationship Management Not enough data Not enough data Feedback Management Not enough data Not enough data Contest Management Not enough data Not enough data Campaign Management Not enough data Not enough data Workflow Management Not enough data Not enough data Social Media Integration Not enough data Not enough data Support Onboarding Not enough data Not enough data 24/7 Client Support Not enough data Not enough data Performance UGC Analytics Not enough data Not enough data Lazy-Loading Not enough data Not enough data Additional Functionality Sentiment Analysis Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Mobile Access Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data For Creative Agencies Not enough data Not enough data For eCommerce Not enough data Not enough data ROI Tracking Not enough data Not enough data Post Scheduling Not enough data Not enough data Segmentation Not enough data Not enough data Activity Dashboard Not enough data Not enough data Marketing Calendar Not enough data Not enough data Search/Filter Not enough data Not enough data Hashtag Tracking Not enough data Not enough data Influencer Discovery Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Referral Tracking Not enough data Not enough data Online Payments Not enough data Not enough data Engagement Tracking Not enough data Not enough data Customer Surveys Not enough data Not enough data Ratings/Reviews Not enough data Not enough data Content Delivery Not enough data Not enough data AI Copilot Not enough data Not enough data Personalization Not enough data Not enough data Keyword Tracking Not enough data Not enough data Approval Process Control Not enough data Not enough data UGC Collection Not enough data Not enough data Generative AI Not enough data Not enough data Loyalty Program Not enough data Not enough data Influencer Tracking Not enough data Not enough data Customer Advocacy Not enough data Not enough data Video Editing Not enough data Not enough data Influencer Marketing Platforms[Hide 70 FeaturesShow 70 Features](javascript:void(0);) Not enough data Not enough data Influencer Marketing Influencer Recruitment Not enough data Not enough data Influencer Scoring Not enough data Not enough data Audience Analysis Not enough data Not enough data Influencer Segmentation Not enough data Not enough data Influencer Collaboration Not enough data Not enough data User-Generated Content (UGC) Management Not enough data Not enough data Content Approval Not enough data Not enough data Campaign Analytics Not enough data Not enough data Reporting and Dashboards Not enough data Not enough data Data Importing and Exporting Tools Not enough data Not enough data Influencer Whitelisting Not enough data Not enough data Influencer Compensation Not enough data Not enough data Social Commerce Not enough data Not enough data E-Commerce Integration Not enough data Not enough data Trend Analysis Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Multi-Campaign Not enough data Not enough data Demographic Data Not enough data Not enough data Social Media Integration Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Communication Management Not enough data Not enough data Influencer Relationship Management Not enough data Not enough data Social Performance Management Not enough data Not enough data Campaign Management Not enough data Not enough data Multi-Channel Management Not enough data Not enough data Contact Management Not enough data Not enough data Content Management Not enough data Not enough data Rewards Management Not enough data Not enough data Workflow Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Agentic AI - Influencer Marketing Platforms Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Campaign Planning Not enough data Not enough data Additional Functionality Data Visualization Not enough data Not enough data Keyword Tracking Not enough data Not enough data Search/Filter Not enough data Not enough data Social Advertising Not enough data Not enough data Influencer Tracking Not enough data Not enough data Social Promotion Not enough data Not enough data Conversion Tracking Not enough data Not enough data Payment Tracking Not enough data Not enough data Customizable Reports Not enough data Not enough data Email Marketing Not enough data Not enough data Approval Process Control Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Performance Metrics Not enough data Not enough data Data Import/Export Not enough data Not enough data Campaign Scheduling Not enough data Not enough data Engagement Tracking Not enough data Not enough data Monitoring Not enough data Not enough data Contact Database Not enough data Not enough data Influencer Discovery Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Activity Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data ROI Tracking Not enough data Not enough data AI Copilot Not enough data Not enough data Reporting & Statistics Not enough data Not enough data CRM Not enough data Not enough data Faceted Search/Filter Not enough data Not enough data Categorization/Grouping Not enough data Not enough data Filtering Not enough data Not enough data Generative AI Not enough data Not enough data API Not enough data Not enough data Brand Advocacy[Hide 11 FeaturesShow 11 Features](javascript:void(0);) Not enough data Not enough data Discovery Referral Program Not enough data Not enough data Incentives Not enough data Not enough data 3rd-Party Trends Not enough data Not enough data Insight Monitoring Not enough data Not enough data Adoption Insight Not enough data Not enough data Engagement Analysis Not enough data Not enough data Mobile Mobile Optimization Not enough data Not enough data Platform Multichannel Sharing Not enough data Not enough data Forum Not enough data Not enough data Integration Not enough data Not enough data Content Distribution Not enough data Not enough data User Insights Reviewers' Company Size [![Loox](https://images.g2crowd.com/uploads/product/hd_favicon/15e82a71e4a7ac91ad0ec6816ed1c6d5/loox.svg "Loox")](https://www.g2.com/products/loox/reviews) Loox Small-Business(50 or fewer emp.) 86.7% Mid-Market(51-1000 emp.) 13.3% Enterprise(\> 1000 emp.) 0% [![Okendo](https://images.g2crowd.com/uploads/product/hd_favicon/94f6cb57dd82371f3a5437d9da6f71c7/okendo.svg "Okendo")](https://www.g2.com/products/okendo/reviews) Okendo Small-Business(50 or fewer emp.) 77.4% Mid-Market(51-1000 emp.) 22.1% Enterprise(\> 1000 emp.) 0.5% Small-Business (50 or fewer emp.) 86.7% 77.4% Mid-Market (51-1000 emp.) 13.3% 22.1% Enterprise (\> 1000 emp.) 0% 0.5% Reviewers' Industry [![Loox](https://images.g2crowd.com/uploads/product/hd_favicon/15e82a71e4a7ac91ad0ec6816ed1c6d5/loox.svg "Loox")](https://www.g2.com/products/loox/reviews) Loox Apparel & Fashion 30.0% Retail 23.3% Food & Beverages 10.0% Consumer Goods 6.7% Consulting 3.3% Other 26.7% [![Okendo](https://images.g2crowd.com/uploads/product/hd_favicon/94f6cb57dd82371f3a5437d9da6f71c7/okendo.svg "Okendo")](https://www.g2.com/products/okendo/reviews) Okendo Retail 22.2% Consumer Goods 18.4% Apparel & Fashion 17.9% Health, Wellness and Fitness 10.8% Cosmetics 8.9% Other 21.7% FAQs ## Loox vs Okendo FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Okendo vs Loox? Okendo and Loox differ most clearly in review volume, reviewer-cited strengths, and support scores, with Okendo excelling in customer support and Loox leading in overall G2 rating and ease of admin. | [Okendo](https://www.g2.com/products/okendo/reviews) | [Loox](https://www.g2.com/products/loox/reviews) | | --- | --- | | 4.7/5 (436 reviews) | 4.9/5 (30 reviews) | | Small-Business | Small-Business | | 9.1 | 9.4 | | 9.5 | 9.1 | | Customer Support (159 all-time mentions) | Ease of Admin (9.8 score) | ### How do the pricing models of Okendo and Loox compare? Loox is rated higher for value and price satisfaction, while Okendo is praised for commercial value and flexible payment terms. - **Okendo:** Reviewers highlight Okendo's overall value, flexible pricing, and cost-effectiveness compared to other loyalty and review platforms. - **Loox:** Loox is frequently described as competitively priced, with reviewers noting strong features at a lower price point and high satisfaction with its cost. - **Switching reasons:** Several Okendo reviewers mention switching from higher-priced or less flexible solutions to Okendo for better value and support. ### What are the best alternatives to Okendo and Loox? The top three alternatives to Okendo and Loox are Yotpo, Reviews.io, and Bazaarvoice. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Okendo](https://www.g2.com/products/okendo/reviews) | 4.7/5 (436 reviews) | Small-Business | Reviewers cite fair pricing and flexible payment terms | Customer Support (159 all-time mentions) | | [Loox](https://www.g2.com/products/loox/reviews) | 4.9/5 (30 reviews) | Small-Business | Reviewers highlight competitive pricing and strong value | Ease of Admin (9.8 score) | | [Yotpo](https://www.g2.com/products/yotpo/reviews) | 4.3/5 (265 reviews) | Small-Business | — | — | | [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | 4.8/5 (652 reviews) | Small-Business | — | — | | [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) | 4.2/5 (809 reviews) | Mid-Market | — | — | ### Which Review Management features should I prioritize when comparing Okendo and Loox? Buyers comparing Okendo and Loox should prioritize Ease of Use, Quality of Support, Ease of Setup, Review Management, and Integrations. - **Ease of Use:** Okendo 9.1, Loox 9.2 - **Quality of Support:** Okendo 9.5, Loox 9.1 - **Ease of Setup:** Okendo 9.1, Loox 9.4 - **Review Management:** Okendo (95 all-time mentions), Loox (reviewers highlight photo and UGC review management) - **Integrations:** Okendo (Shopify 85, Klaviyo 56, Gorgias 3 all-time mentions), Loox (Shopify, Aftership, Klaviyo mentioned in reviews) ### What are the pros and cons of Okendo vs Loox? Okendo's headline strength is customer support, while Loox stands out for ease of admin and competitive pricing. - **Okendo strengths:** Customer Support (159 all-time mentions), Ease of Use (183), Features (119), Easy Setup (96), Review Management (95), Flexible pricing and strong onboarding support. - **Okendo trade-offs:** Reviewers note some advanced features require higher tiers, and certain customizations may need additional support or are not self-service. - **Loox strengths:** Ease of Admin (9.8 score), Meets Requirements (9.5), Competitive pricing, strong value, and effective photo/UGC review management. - **Loox trade-offs:** Reviewers mention limited customization options and some features only available at higher price tiers. ### Is Okendo or Loox better for small businesses? Okendo and Loox are both primarily used by small businesses, but Okendo receives more frequent praise for onboarding support and value for small teams. - **Okendo:** Small-Business segment; reviewers highlight ease of use, onboarding support, and cost-effectiveness for small teams managing multiple stores. - **Loox:** Small-Business segment; reviewers cite ease of setup and strong value, with particular emphasis on photo reviews and social proof for small e-commerce businesses. ### Which Review Management platform has better integrations? Okendo is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts. - **Okendo:** Shopify (85 all-time mentions), Klaviyo (56), Gorgias (3); reviewers frequently highlight integration breadth and ease. - **Loox:** Shopify (6 all-time mentions), Aftership and Klaviyo mentioned in reviews; reviewers note straightforward Shopify integration. ### How do Okendo and Loox compare on customer support? Okendo scores higher on Quality of Support (9.5 vs. 9.1), a material difference favoring Okendo. - **Okendo:** Reviewers consistently praise Okendo's support team, citing proactive communication, knowledgeable account managers, and responsive assistance throughout onboarding and ongoing use. - **Loox:** Reviewers describe Loox support as helpful and responsive, with several noting positive experiences but fewer all-time support mentions compared to Okendo. ### Which is easier to implement, Okendo or Loox? Loox has a higher Ease of Setup score (9.4 vs. 9.1), but both products are described as easy to implement by reviewers. - **Okendo:** Reviewers highlight quick onboarding, intuitive setup, and helpful support during implementation, especially for Shopify stores and multi-store environments. - **Loox:** Reviewers describe Loox as friendly, easy to use, and straightforward to integrate with Shopify, with minimal setup complexity. ### Which product has better Customer Service? Okendo is most frequently cited for Customer Service among all features in recent reviews. - **Okendo:** Quality of Support score 9.5, Customer Support (159 all-time mentions), reviewers consistently highlight proactive, knowledgeable, and responsive service. - **Loox:** Quality of Support score 9.1, reviewers describe support as helpful and responsive, with positive experiences but fewer all-time mentions than Okendo. Alternatives **Loox Alternatives** ![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo") [ Yotpo ](/products/yotpo/reviews) ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io") [ Reviews.io ](/products/reviews-io/reviews) ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice") [ Bazaarvoice ](/products/bazaarvoice/reviews) ![Trustpilot](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Trustpilot") [ Trustpilot ](/products/trustpilot/reviews) **Okendo Alternatives** ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io") [ Reviews.io ](/products/reviews-io/reviews) ![Yotpo](https://images.g2crowd.com/uploads/product/hd_favicon/adc2631e5b12863391450c1f78950472/yotpo.svg "Yotpo") [ Yotpo ](/products/yotpo/reviews) ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice") [ Bazaarvoice ](/products/bazaarvoice/reviews) ![LoyaltyLion](https://images.g2crowd.com/uploads/product/hd_favicon/2d53556fd7eca2c602961126f42eda1d/loyaltylion.svg "LoyaltyLion") [ LoyaltyLion ](/products/loyaltylion/reviews)