--- title: NinjaOne Reviews meta_title: 'NinjaOne Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4828 reviews by the users' company size, role or industry to find out how NinjaOne works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 4828 scale: '5' date_modified: '2026-07-25' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # NinjaOne Reviews **Vendor:** NinjaOne **Category:** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 4,828 ## About NinjaOne NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. ## NinjaOne Pros & Cons **What users like:** - Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly. (1373 reviews) - Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management. (909 reviews) - Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring. (867 reviews) - Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time. (852 reviews) - Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions. (733 reviews) - User Interface (724 reviews) - Patch Management (658 reviews) - Reliability (653 reviews) - Intuitive (622 reviews) - Monitoring (554 reviews) **What users dislike:** - Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities. (792 reviews) - Users find the **search function lacking** , and the interface can confuse end users with unclear icons. (424 reviews) - Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options. (396 reviews) - Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking. (362 reviews) - Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne. (306 reviews) - Users find the **learning curve steep** for creating policies and utilizing new features effectively. (227 reviews) - Poor Reporting (216 reviews) - Lacking Features (210 reviews) - Remote Access Issues (201 reviews) - Reporting Issues (189 reviews) ## NinjaOne Reviews ### 1. Best RMM on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin Q. | Senior IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about NinjaOne?** NinjaOne now has Billing, this has been a feature I have been looking forward to as having a single pane of glass for all things IT services in one place makes this so much easier. Now they even have a way to track licensing, warranty, and retired assests. **What do you dislike about NinjaOne?** Continue to add on features and apps to provide a complete comprehensive PSA and service desk. Asset management and Apple MDM are huge welcomed additions to their offerings. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne makes managing several organizations a breeze. It allows us to confidently remotely manage computers, policies, and support our end users. ### 2. Excellent RMM solution in very active development **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan H. | IT Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about NinjaOne?** The fact that it is extremely intuitive and easy to leverage, and that it is in very active development with strong focus on user feedback & feature requests. **What do you dislike about NinjaOne?** Some features aren't as mature as other vendors' offerings. **What problems is NinjaOne solving and how is that benefiting you?** It just works, unlike our previous RMM solution. Automating tasks that used to take manual technician time & effort has been a huge benefit, and it's been easy for us to learn. We have also started using NinjaOne's backup solution for both disaster recovery & file/folder backups, which has greatly improved our efficiency and backup reliability compared with our old backup solution stack. ### 3. Simple and scalable interface, quick remote handling, and attractive prices **Rating:** 5.0/5.0 stars **Reviewed by:** Raphaël F. | Ingénieur réseau et systèmes, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about NinjaOne?** Simple and scalable interface NinjaOne allows us to quickly take remote control with Ninja Connect at our clients' sites and manage their IT infrastructure with Ninja One, and we are testing their MDM management solution. The prices are attractive and the monthly payment is a plus. **What do you dislike about NinjaOne?** For the moment, we have not yet had the opportunity to test their support or their AI. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne meets our expectations, particularly regarding GDPR compliance and the ease of use of NinjaConnect. ### 4. Streamlined Device Management in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Kunal P. | Customer Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about NinjaOne?** Strong reporting capabilities: The reports are clear, customizable, and useful for tracking system health and demonstrating IT performance. Continuous improvements: I appreciate that new features and enhancements are released regularly based on customer feedback. **What do you dislike about NinjaOne?** Alert tuning requires effort: Default alert settings can generate more notifications than needed, so some fine-tuning is required. Occasional feature gaps: There are a few advanced endpoint management features that competitors offer more extensively. Documentation can be improved: Some advanced topics could benefit from more detailed examples and step-by-step guides. **What problems is NinjaOne solving and how is that benefiting you?** Brings monitoring, patching, and remote access into one place Automates repetitive tasks Catches issues early ### 5. Far easier to use than MECM **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin N. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about NinjaOne?** As an MECM administrator at my previous company, Ninja is a breath of fresh air. Easy to use, navigate and find what you're needing to do. Simple to update and patch devices. Very user friendly. **What do you dislike about NinjaOne?** To copy the local admin password you first have to view the password before you're able to copy that password. **What problems is NinjaOne solving and how is that benefiting you?** We currently use Ninja for patch management and recently started to use Ninja for our IT documentation. We also use the backup service and splashtop service for remote support. Literally an all-in-one easy to use device management application. Never going back to MECM. ### 6. Unmatched Intuitive GUI and Friendly, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Adam L. | Assistant Manager of Help Desk Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about NinjaOne?** The ease of use and how intuitive their GUI is truly cannot be matched. Their support staff are extremely friendly and helpful as well. It's been a great partnership so far, and I'm looking forward to the new developments they have in the pipeline! **What do you dislike about NinjaOne?** There are a few nitpicks I have, such as the ability to filter out specific objects not being available in the GUI/filters options, but overall its been a wonderful time using their product **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne is the centerpiece of our business model. It handles all our RMM needs, including automation and patching services, and provides everything needed from a comprehensive GUI providing easy to reference stats at a glance. The performance of the RMM service is second to none as well, one of the biggest complaints we had when it came to competitor software like CW:Automate. ### 7. Reliable Uptime and Fair Pricing, but Support and Mac Remote Reliability Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Matt O. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about NinjaOne?** The uptime is reliable, pricing is very fair, the roadmap is greta to know what's coming and what's being worked on and it's nice to be able to be part of those choices. **What do you dislike about NinjaOne?** Support, hands down. No 24/7 support, I can't call for support, there's no remote support, tickets get closed too quickly and if unresolved, no one follows up. Also, ninja one remote is flaky - sometimes it works, sometimes it doesn't. On Mac, it's unreliable. Also, partnerships like sentinelone, the partnership for support is a cold hand off. **What problems is NinjaOne solving and how is that benefiting you?** it's allowing me to support and monitor my clients, which makes my business able to meet our demands. the custom scripts and remote powershell is a huge help. ### 8. Feature-Rich NinjaOne Suite That’s Easy to Set Up and Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Logan M. | Senior Client Technolgies Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about NinjaOne?** The number of options included in the NinjaOne Suite really stands out to me. There are also a lot of tools available, and they’re easy to use and set up. On top of that, the cost for companies is amazing. **What do you dislike about NinjaOne?** There is not much i do not like about it. **What problems is NinjaOne solving and how is that benefiting you?** As a local IT provider, it’s important for me to be a one-stop IT shop. I have tons of resources available to push content and manage and control PCs, and Ninjaone helps me bring all of that together. Ninjaone is a must for any IT organization. ### 9. Simple Web-Based Deployments with Handy Built-In Remote Desktop **Rating:** 4.5/5.0 stars **Reviewed by:** Leonardo E. | IT systems support specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about NinjaOne?** I like the fact that configuring and setting up scripts, new installs, basically anything with a new deployment is simple and easy. It is easily accessible through the web interface. Sending commands through the dashboard like reboot or install scripts is very easy. Not the fastest but not the slowest either and it works. I do enjoy have the built-in remote desktop feature. It makes it simpler to where we do not need to have any other 3rd party software. **What do you dislike about NinjaOne?** I cannot really say any downsides as our enterprise uses it at it's most basic level for patch management and onboarding new devices. **What problems is NinjaOne solving and how is that benefiting you?** Currently we are enjoying the built in remote aspect and the pricing and affordability of it adding on to the account. It makes it easier for us to consolidate 3rd party software in to 1 thing. ### 10. PowerShell Integration Makes NinjaOne Incredibly Flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Johnny G. | Endpoint Management Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about NinjaOne?** The best thing about NinjaOne is how well it integrates with PowerShell. Anything it doesn’t do natively can be added by importing a script, whether that’s a custom script or one that was uploaded by the community. **What do you dislike about NinjaOne?** There are times when a third-party patch will fail, and Ninja is not the best at providing a clear reason for the error. That said, they’re consistently improving the third-party patching, and it’s already better than it was even a few months ago. **What problems is NinjaOne solving and how is that benefiting you?** It has greatly improved our visibility into vulnerabilities and strengthened our ability to patch machines, with clear insight into the patches themselves. On top of that, they have now incorporated AI into patching, which can even prevent a troublesome patch from being deployed to machines, giving you time to determine whether that patch will be an issue in your environment. ### 11. Feature-Rich Platform, Always Adding New Features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2025 **What do you like best about NinjaOne?** I enjoy all the wide feature set that Ninja offers, and appreciate how they are constantly adding new features and improving existing ones. I feel like Ninja is easy to use, with as many features as there are as well. The ability to add ad-hoc NMS monitoring is also beneficial as well. **What do you dislike about NinjaOne?** I have not always had great experiences with support when opening tickets. Depending on the issue, there is generally a lot of back and forth before our issues seem to make progress on getting resolved. **What problems is NinjaOne solving and how is that benefiting you?** Ninja provides patch management and allows us to continue to automate processes. Ninja also provides a backup solution that we use for some of our clients. The conditional alerting is also an added benefit, and the overall customization to run scripts against dynamic groups. ### 12. NinjaOne Simplifies IT Management with an All-in-One Endpoint Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Ian Carlo C. | ICT SUPPORT SPECIALIST, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about NinjaOne?** NinjaOne simplifies IT management by providing a single platform for remote monitoring, patch management, automation, remote support, asset tracking and helps IT teams manage endpoints efficiently from anywhere. **What do you dislike about NinjaOne?** While the remote access functionality is generally reliable, it can occasionally lag or disconnect when either side has a weak or unstable internet connection. **What problems is NinjaOne solving and how is that benefiting you?** Ninja one fix the challenges of managing and supporting multiple endpoints across different sites, branch or locations and it was enabling us to remotely monitor the devices, troubleshoot issues, deploy updates and automate repetitive tasks, saving time and improving productivity for both IT and users. ### 13. NinjaOne Streamlines Ticketing, Tracking, Backups, Onboarding, and Proactive Alerts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about NinjaOne?** NinjaOne has many features for time tracking, billing, automation and organisation, but by far my best feature is the remote tool. It's sleek, efficient and the most comfortable tool to use. **What do you dislike about NinjaOne?** Sometimes Ninja will struggle to obtain a remote session if there is a time difference, which is a bit difficult if you are trying to resolve a time issue. Ninja also sometimes holds onto remote sessions and states a remote user is still connected despite them disconnecting days to months ago. This is primarily a visual glitch and very low priority, so these issues do not irk us much! **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne assists with time tracking and custom boards and allows for us to implement our own custom boxes. The reporting aspect is versatile and detailed and this reflects team performance and customer satisfaction. ### 14. Intuitive, Easy to Deploy, and Excellent Support, so Easy even our IT director can use it. **Rating:** 5.0/5.0 stars **Reviewed by:** Javier M. | Senior Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about NinjaOne?** The best thing about Ninja one is the ease of use, it is very intuitive, I was able to get it up and running as soon as my account got provisioned, before even meeting with the onboarding team. Support has been excellent, they have been able to answer all my questions and they schedule a call whenever we have a need. The integrations with EDR and the capability to create scripts and install/uninstall scripts is amazingly easy. Pricing is excellent from a user perspective and from an IT director perspective, I don't know why I didn't subscribe to Ninja one earlier. **What do you dislike about NinjaOne?** WHAT????? there's nothing to dislike. the product is amazing, and the support is excellent. **What problems is NinjaOne solving and how is that benefiting you?** Ninja one has given me visibility across my end user devices, has made it easy to automate daily activities and has made support for end users a breeze. ### 15. Fast, Easy Remote Management with NinjaOne + SplashTop **Rating:** 5.0/5.0 stars **Reviewed by:** Joe K. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about NinjaOne?** I like the remote process of having both NinjaOne and SplashTop. The interface is easy to understand and use. It runs great and rarely if ever lags. At the price it can't be beat when it's coupled with BitDefender. Support is always available and ready to help. Patching is a breeze with it, as well as performing command prompts and other actions on it to assist users. **What do you dislike about NinjaOne?** My one issue is I wish there was a way to change user roles within it so I could make users admins on machines or take away rights more easily. **What problems is NinjaOne solving and how is that benefiting you?** It's helping with remote machines and reducing site visits for some of our farther locations. Machine management and inventory to better tell who has what machine and when they're due for an upgrade. Patching cycles are much easier now and stress free. ### 16. Accurate Device Status and Robust Policy Customization for Security Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** It is accurate (regarding device status), and the policy customisation is very robust and exactly matches what I need as a security engineer. The support from the Ninja team is always top-notch whenever we have issues, and the integration with Sentinel One is a big plus that I have not seen in other RMM's I have used at other companies. **What do you dislike about NinjaOne?** Sometimes the agents for Macs randomly refuse to connect, and we have to reboot the machines to get back in. But I tend to put that issue down to the Macs themselves most of the time. **What problems is NinjaOne solving and how is that benefiting you?** Ninja helps me manage and understand the scope of a company. I get detailed information and numbers on different devices within a company, which is perfect for managing security audit scopes and 14-day update windows. ### 17. Simplifies Everyday IT Tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Naveen S. | Customer Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about NinjaOne?** Regular Feature Updates – New features and improvements are released frequently, showing that the product continues to evolve. Good Value for Money – It provides a wide range of features at a competitive price, making it a solid choice for businesses of different sizes. **What do you dislike about NinjaOne?** Mobile App Could Be Better – The mobile app is helpful for quick tasks, but it doesn't offer the same functionality as the desktop version. **What problems is NinjaOne solving and how is that benefiting you?** Tool overload — replaces multiple point tools for patching, monitoring, and remote access. Visibility gaps — gives a central view of device health and issues across endpoints. ### 18. Efficient, User-Friendly, and Dependable **Rating:** 5.0/5.0 stars **Reviewed by:** Ajay V. | Customer Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2026 **What do you like best about NinjaOne?** Regularly adds new features and improves the platform. Seems to value both its customers and employees. Easy to use and doesn't feel overly complicated. Makes remote device management much more efficient. **What do you dislike about NinjaOne?** Some advanced features can take a little time to learn. The interface can feel a bit overwhelming when you're using it for the first time. **What problems is NinjaOne solving and how is that benefiting you?** Keeps all my devices in one place, so I don't have to switch between multiple tools. Makes remote troubleshooting much faster, especially when users are working from different locations. Automates routine maintenance tasks, which saves time and reduces manual work. ### 19. Powerful RMM Scripting and Smooth Onboarding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Max P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about NinjaOne?** Having a RMM tool that has full scripting capabilities and native functionality without a need for clunky external integrations for most day-to-day tasks eases operations and reduces a significant chunk of labor. Unlimited onboarding support allows for a smoother experience actually using the tool. **What do you dislike about NinjaOne?** Issues with launching Ninja Remote and poor error codes relating to it hinder the UX experience. In all other regards Ninja Remote is a powerful tool that we enjoy using. Pricing can always be better, but it's largely a good value. Integrations can be spotty at times, but in fairness to Ninja that may not necessarily be anything that they can control. **What problems is NinjaOne solving and how is that benefiting you?** As a remote first MSP, having the ability to interact with, monitor, and resolve issues fully remotely. With the vast majority of issues being fully resolved from the Ninja panel, we experience a fantastic ROI. ### 20. Combines everything you need **Rating:** 5.0/5.0 stars **Reviewed by:** Bernhard W. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about NinjaOne?** One dashboard to manage multiple customers and their endpoints. Easy to troubleshoot with logs of clients and possibility for remote access by far the best feature is the remote powershell and command line tools. Generating and installing the client is straight forward and can be automatically rolled out via intune. Standalone Ninja Remote App works like a charme on mobile phones Helps you in your daily work on troubleshooting end customers. the newly implemented intune integrations makes rolling out ninja clients easy and provides an always up to date app to be rolled out **What do you dislike about NinjaOne?** the one thing I don't like is when you add a device which was already in ninja once it creates a new entry instead of using the old one **What problems is NinjaOne solving and how is that benefiting you?** remote accessing clients and executing remote powershell commands. all accessible with one dashboard ### 21. Cohesive Single Pane of Glass with Fast Remote Access and Practical Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Umesh J. | Technical Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about NinjaOne?** Single pane of glass that actually works: devices, alerts, patching, and remote tools all feel cohesive. Fast, reliable remote access: it just connects, which matters more than flashy features. **What do you dislike about NinjaOne?** Reporting can feel limited: it’s clean, but sometimes not customizable or detailed enough for exec-level or compliance reporting. Advanced automation has a learning curve: basic stuff is easy, but more complex workflows can require extra scripting and trial-and-error. **What problems is NinjaOne solving and how is that benefiting you?** Saves time — routine tasks that used to take hours can run automatically. Reduces risk — fewer unpatched systems and faster resolution of issues. ### 22. Versatile, efficient remote connection and easy operation **Rating:** 5.0/5.0 stars **Reviewed by:** Nino V. | IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about NinjaOne?** The advantage is primarily that it is versatile and highly recommended. We have a very efficient remote connection that offers many admin functions. Additionally, the operation is very simple and understandable. **What do you dislike about NinjaOne?** It would be helpful if one could develop an automatic login function – or at least find a practical method to enable it. **What problems is NinjaOne solving and how is that benefiting you?** In business, we had long faced the problem of not always being able to be on-site at the devices to make certain settings directly. With Ninja, this now works very well because we can also make the necessary adjustments remotely. ### 23. A Powerful All-in-One IT Management Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Imran I. | Technical Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about NinjaOne?** The interface is clean and straightforward, making it easy to navigate and quickly find what you need without wasting time. Another key advantage is its all-in-one design features like remote monitoring, patch management, remote access, and scripting are all available in a single platform, which helps reduce the need for multiple tools and keeps everything in one place. **What do you dislike about NinjaOne?** One drawback of NinjaOne is that some of its advanced features can feel a bit limited compared to more robust enterprise tools, especially when it comes to deeper customization and reporting. The reporting, in particular, could be more flexible and detailed, which can make it a bit challenging when you need very specific insights for clients or internal use. **What problems is NinjaOne solving and how is that benefiting you?** One of the main challenges it solves is managing endpoints across different locations. Instead of switching between multiple tools or systems, everything can be monitored and managed from a single dashboard, which saves a lot of time and effort. It also makes it easier to automate routine tasks like patching, updates, and basic troubleshooting. This reduces manual work and helps keep systems secure and up to date without needing constant attention. ### 24. Innovative platform is feature rich and empowers our team to manage our large client pool en masse **Rating:** 3.5/5.0 stars **Reviewed by:** Christopher D. | OP EX Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about NinjaOne?** Ninja One pricing is all inclusive as they continue to develop new features and add to the platform. Avoiding ala carte pricing models allows us to build cost predictions into our technology roadmaps. **What do you dislike about NinjaOne?** Only downside to note as of this review is that we would like the network monitoring with NMS more flushed out. We currently have to keep using another solution and it would be helpful to bring this into Ninja but the native MIB library needs to be expanded first. **What problems is NinjaOne solving and how is that benefiting you?** Modern platform that allows us to quickly onboard our clients and their devices. ### 25. Clean, Fast, and Great Value—With Smooth Deployment and Strong Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about NinjaOne?** It’s a clean platform that’s easy to navigate, so it’s simple to find what you need. I also like that it integrates with Sentinel One and has been straightforward to deploy. We received great support from the NO team, and they have excellent tools that help automate many parts of the deployment process. Overall, NO feels like an excellent value for a tool that’s quick and easy to use, while still being capable and fast. **What do you dislike about NinjaOne?** Some of the Mac support, especially OOBE is a little light. Would like to rely less on scripting and work through the interface to get what we want done. **What problems is NinjaOne solving and how is that benefiting you?** We don't have a dedicated IT department so having something that we can deploy ourselves and eliminated a fractional team has been amazing. ### 26. Organized Ticketing and Handy Remote Scripting, but Ticket Search Needs Refinement **Rating:** 3.5/5.0 stars **Reviewed by:** Charlie A. | Technical Support Engineer Apprentice, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about NinjaOne?** I like the ticketing system. I think it gives users like me a good way to organise tickets into different categories, which helps keep things tidy and makes the overall view look cleaner. I also like the scripting aspect of the remote desktop connection, because you don’t need to be on the device to perform an action. **What do you dislike about NinjaOne?** i dont like the search for the tickets i think that could use some modifications as when i search id like it to search for the word in the title and not the whole ticket if thats what it currently does and maybe give an option on ticket or just title. **What problems is NinjaOne solving and how is that benefiting you?** im able to do my job by assisting end users with their day to day problems. ### 27. An excellent all rounder platform with great on hand support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** Support has always been available at short notice, and any issues I’ve raised have been resolved in a timely manner. **What do you dislike about NinjaOne?** I feel there could be more easily accessible informational details within the main policy configuration pages to help me understand the behaviour better when I’m first configuring a new feature. The Dojo knowledgebase is available and is a good resource, but it’s a separate platform that we have to use, so it would be helpful to have slightly more detailed information available directly in the dashboard, such as through tooltips. **What problems is NinjaOne solving and how is that benefiting you?** Before NinjaOne, our management tools were lacking in modern features and capabilities. The NinjaOne platform feels like an all-encompassing solution that can help us grow our business more efficiently, while also delaying the necessity of expanding our staff. ### 28. Simple patching and quick system overview **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy U. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about NinjaOne?** Simple patching and a quick overview of my system. In addition, there is free support and training as well as an overall absolutely uncomplicated interaction. **What do you dislike about NinjaOne?** The initial phase is – as with any major program – a hurdle at first. However, once everything was set up, the initial problems vanished into thin air. **What problems is NinjaOne solving and how is that benefiting you?** We are a very small IT team and have to manage multiple locations without being able to be on-site. For this, we needed quick, uncomplicated access to servers and devices – exactly what Ninja One solves for us. Additionally, we previously lacked an overview of our computers, their patch status, and the installed software. We were also able to map this with Ninja and track it much better. Through the integration of Sentinel One (AV software), it was also possible for us to significantly simplify the deployment without having to involve an intermediary. ### 29. Makes Endpoint Management Stress-Free **Rating:** 5.0/5.0 stars **Reviewed by:** Ruhi S. | Customer Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about NinjaOne?** All-in-One Platform – It combines remote monitoring, patch management, remote access, and automation in one place, which saves time. Reliable Remote Access – Connecting to client devices is quick and stable, making remote troubleshooting much easier. **What do you dislike about NinjaOne?** Reporting Can Be Improved – While useful, the reporting options sometimes require extra customization to get exactly what I need. Learning Advanced Features Takes Time – The basics are easy, but some advanced automation and scripting features have a learning curve. **What problems is NinjaOne solving and how is that benefiting you?** Brings monitoring, patching, and remote access into one place Automates repetitive tasks Catches issues early ### 30. Amazing UI, Seamless Integrations, and Time-Saving AI Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** Amazing product and amazing staff, with an incredible UI and customizable pricing models. It integrates really well with the rest of our product stack and has a low impact on system performance. The support team has been easy to work with, and their AI tools have helped us reduce the amount of time we spend on tickets. **What do you dislike about NinjaOne?** Nothing at all! I've been a client for almost 10 years now **What problems is NinjaOne solving and how is that benefiting you?** They are always adapting and creating new product offerings without upcharging them to us if they are a native product. ### 31. Very Intuitive Automation and Scripts, with Useful Custom Groups **Rating:** 4.0/5.0 stars **Reviewed by:** Shadh Z. | Sr Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about NinjaOne?** VERY intuitive, specially when it comes to automation and scripts Custom groups are very useful **What do you dislike about NinjaOne?** Custom filters are missing a bunch of obvious options Software inventory updates take a long time Need some enterprise grade, on-the-fly reporting tools (lets say I want to set up a weekly windows 10, lower than 24H2 endpoint count, last connected parts for the next 2 weeks) **What problems is NinjaOne solving and how is that benefiting you?** Security and RMM baseline Compliance Patching Tackling Vulnerabilities - Continuous Checks Device Highlights Script pushing Remote support Integration with existing tools Onboarding new PCs (how easily they are auto grouped) ### 32. Centralized control of IT assets that adapts to day-to-day operations **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar V. | IT Support, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about NinjaOne?** In general, the tool practically meets the needs of our IT department to manage the assets of our entity. It allows us to maintain adequate and centralized control, and it fits well with what we require on a daily basis. **What do you dislike about NinjaOne?** To put a downside, I find it inconvenient that chats cannot be sent unless we connect remotely to the affected asset. **What problems is NinjaOne solving and how is that benefiting you?** It makes it much easier for me to do the work I need to resolve technical issues and, furthermore, it helps me to have a more accurate idea of the problem that may exist. ### 33. Clean, Fast, All-in-One IT Management with Truly Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Amol B. | Technical Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about NinjaOne?** NinjaOne stands out thanks to its clean, intuitive interface, which is easy to navigate from day one. It combines patching, monitoring, and remote access in a single, streamlined platform, so everything feels cohesive. The automation features save time on repetitive tasks and help reduce human error. **What do you dislike about NinjaOne?** Reporting and analytics can feel limited when you have more advanced requirements or need executive-level insights. Pricing can also rise as you scale the number of devices and add add-ons. Scripting and automation are powerful, but they come with a learning curve. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne helps address the complexity of managing and securing multiple endpoints across different environments. It brings monitoring, patching, and remote access together in a single, easy-to-use platform, which makes day-to-day administration more straightforward. Automated alerts and remediation help reduce downtime and cut down on manual intervention. ### 34. Fantastic UI, Seamless Integrations, and Top-Notch Support with NinjaOne RMM **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle M. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about NinjaOne?** The user interface is exactly what I would expect from the service. We have been able to integrate with all of our tools, system updates are regular, and the support team and pricing is absolutely fantastic. We love how the NinjaOne RMM work with, with no performance issues. My absolute favorite thing is that there's transparency in updates and features. **What do you dislike about NinjaOne?** Absolutely nothing. The features are exactly what I was wanting and needing. **What problems is NinjaOne solving and how is that benefiting you?** A replacement for our old RMM which has given us more features than our former software had. ### 35. Efficient Configuration Automation and Device Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about NinjaOne?** What I like most about NinjaOne is the automation capabilities and the ability to create custom scripts within the platform. These features help save time and streamline IT management tasks. I also appreciate the intuitive and user-friendly interface, which makes it easy to navigate and use on a daily basis. **What do you dislike about NinjaOne?** I haven't had any major problems with NinjaOne. The only challenge is that some advanced features require time to learn and fully understand, but overall the platform is easy to use and very effective. **What problems is NinjaOne solving and how is that benefiting you?** The main problems NinjaOne has helped us solve are the mass deployment of configurations to users across the organization and verifying that managed devices are up to date. This has saved us time, reduced manual effort, and improved the overall management of our IT infrastructure. ### 36. Ninja Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Garry J. | IT Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about NinjaOne?** Ease of use - the software is very easy to navigate and allows us to carry out silent installs avoiding downtime. I was very impressed with the mobile app tthat allows us to deliver support out of hours. The customer support team are very pro-active and very helpful. **What do you dislike about NinjaOne?** I can't think of anything I dislike - I love the sofware. **What problems is NinjaOne solving and how is that benefiting you?** I use it to connect to users computers remotely and provide support to all users across the firm. I use the desktop application and the mobile app. ### 37. NinjaOne Makes Device Monitoring and Remote Management Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Rehan A. | Artificial Intelligence Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2026 **What do you like best about NinjaOne?** I use NinjaOne to monitor and manage devices from a centralized platform. What I like most is the easy-to-use dashboard, the remote management capabilities, and the real-time monitoring features. It makes it easier to keep track of overall system health and helps simplify routine IT management tasks. **What do you dislike about NinjaOne?** Some advanced configurations may take time to learn for new users. Depending on the environment, setting up monitoring policies can also require some initial effort. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne helps centralize device monitoring, remote management, and maintenance activities in one platform. This benefits me by reducing manual effort, improving visibility into device status, and making IT operations more efficient. ### 38. Reliable Remote Desktop, Strong Automation, and Affordable SaaS Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Chris A. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about NinjaOne?** Reliable Remote Desktop functionality that's included in the base price. Good automation features. I can manage Windows and macOS endpoints reliably. macOS MDM works with Apple Business. The SaaS Backup is a really affordable way to back up data, and I prefer it over file backup. **What do you dislike about NinjaOne?** They have a large amount of automation scripts, but I often have to find a script elsewhere. I would like to have custom categories for scripts. **What problems is NinjaOne solving and how is that benefiting you?** It is helping with operational efficiency. The faster I can close a task, the faster I can move on the the next one. I was also looking for a platform in which I can manage all endpoints (UEM): macOS, Windows, Linux, iOS, Android. It's great that they signed a BAA which is required by my healthcare clients. ### 39. Easy to Use, Excellent Documentation, and Powerful App Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Martin S. | CEO an Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about NinjaOne?** It's quite easy to use, one of the best documentations and it offers a lot of possibilities to interact with other or own third-party-Apps **What do you dislike about NinjaOne?** Especially in the case of scriptbased events monitoring I'm just noticed a few strange things happened. For example a daily script running every at 12 AM tooks up to 16h to run or to respond. **What problems is NinjaOne solving and how is that benefiting you?** It's coming up more and more to be a informational base to get a fast view about actual issues. So it's supports me to more to act than react. ### 40. Automation That Saves Time and Simplifies Maintenance **Rating:** 4.5/5.0 stars **Reviewed by:** Mohd A. | IT Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about NinjaOne?** Automation – Routine tasks like patching and maintenance can be automated, saving time and reducing manual work. **What do you dislike about NinjaOne?** Limited customization – Some dashboards and reports could offer more flexibility to match specific workflows. Mobile app could improve – The mobile experience is useful but lacks some features available on the desktop version. **What problems is NinjaOne solving and how is that benefiting you?** Centralized device management – It lets me manage all endpoints from one place, making daily IT tasks much easier. Faster issue resolution – Remote access allows me to troubleshoot problems quickly without needing to be on-site. ### 41. Excited to see what other features are added to the platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Alvy M. | IT Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about NinjaOne?** Remote patch management is straightforward and keeps IT operations simple. The script library is excellent, and the interface makes it easy to identify relevant CVEs when we troubleshoot patch issues. Pricing per device and add‑ons is clear and competitive. My favorite feature is ad hoc discovery via Active Directory, which lets us deploy agents to devices we haven’t physically accessed yet, as well as new machines that might otherwise be missed. **What do you dislike about NinjaOne?** The MDM doesn't allow unattended Android Access. and other MDM/RMM out in the market have this capability. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne handles vulnerability management and scanning across our end‑user computers. When a patch is released and has issues, we’re notified in real time and can resolve it quickly. Overall, it has been a great platform to use, with the few caveats I’ve already mentioned. ### 42. Helpful Dojo Knowledge Base and Easy Device Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen T. | System Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** The dojo is helpful knowledge base for common and intermediate issues. Creating new devices and adding them to our organization is fairly easy to do. **What do you dislike about NinjaOne?** Creating a policy can be frustrating if a specific feature is not available (ex: enforcing a policy on a web browser besides browser extensions), forcing users to use an alternative source if one is available. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne is helping us keep hundreds of devices secure and updated with scripts and scheduled tasks for patching, antivirus and other automation tools in the library. ### 43. NinjaOne has been an easy to setup all-in-one solution for our company **Rating:** 5.0/5.0 stars **Reviewed by:** Karsten S. | Network Systems Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about NinjaOne?** It is easily accessible, training is completely free and always available, and they are very quick to assist with any questions you may have. We use a lot of their applications - RMM, endpoint management, MDM, and patching. All of their applications have made our jobs easier. **What do you dislike about NinjaOne?** When we go to add suggestions to their features board - the suggestion will not appear as submitted. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne make endpoint management a lot easier for us. It really helps to have our ticketing board, update policies, and endpoints all in one spot. ### 44. Seamless Integration with Microsoft Intune and Jamf Pro **Rating:** 5.0/5.0 stars **Reviewed by:** Jae K. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about NinjaOne?** NinjaOne works seamlessly with Intune and Jamf. We rely on Intune and Jamf Pro for onboarding, then use NinjaOne as RMM after for OS and Software Patching. Its policy and automation also make it easy to manage “Early Adopter” testing rings for more flexible options to our users **What do you dislike about NinjaOne?** The Windows agent is incredibly powerful with almost every option you need, but the macOS agent could be improved more, especially when compared with dedicated MDM solutions like Jamf Pro and Kandji, now Iru before. **What problems is NinjaOne solving and how is that benefiting you?** In the past, both OS and Software patching for Windows felt like a blocker, often forcing reboots or disrupting users at the worst times. NinjaOne addresses this by giving much more granular, just-in-time control over patching third-party applications, so updates can be managed without any down time. ### 45. Active Directory access, NinjaOne system mode, and top-notch script deployment **Rating:** 5.0/5.0 stars **Reviewed by:** Maxime R. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about NinjaOne?** What I like the most: * Access to Active Directory tools directly from the tools * The operation of Ninja in system mode * The deployment of scripts and optimization **What do you dislike about NinjaOne?** When a client is already on NinjaOne and we need to migrate them to another NinjaOne environment, it is necessary to uninstall NinjaOne from the IT infrastructure to then install the new NinjaOne. **What problems is NinjaOne solving and how is that benefiting you?** It helps me solve the inventory needs for IT parks and helps me deploy applications in bulk. ### 46. Inventory History Helps, but Repository Issues Hold It Back **Rating:** 1.5/5.0 stars **Reviewed by:** André I. | Supervisor de TI South America - Infraestrutura, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about NinjaOne?** We have an inventory an history resource use **What do you dislike about NinjaOne?** The report cannot show us the real status.... it's not update.... EG. I'd like to see the connected machines x offline and the report is not update. Sometimes show the machine is online and conected and i'd like to reboot de machine and when I try, the sw cannot give the permission because is of line.... I cannot trust the report **What problems is NinjaOne solving and how is that benefiting you?** inventory... but only because I cannot had... and the Ninja one inventory is not so updated ### 47. N1 : Robust toolbox for organizational device management **Rating:** 4.5/5.0 stars **Reviewed by:** buffalo f. | Field Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** Wide range of tools for device management. Task automation and scripting, remote access, remote powershell / command prompt, registry, file access, OS and software update management. **What do you dislike about NinjaOne?** User can easily, accidentally, run automated task list for ALL DEVICES in an organization, if the company only uses 1 organization. Activities reporting from devices can lag by many minutes, causing confusion. **What problems is NinjaOne solving and how is that benefiting you?** Device Management is much easier with the various tools available; including Mobile Device Management, patch application and 'stage 2' PC builds (post Windows Update / domain add). ### 48. Clean, Intuitive RMM for Real-Time Device Management **Rating:** 4.5/5.0 stars **Reviewed by:** Sameer V. | Infra Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about NinjaOne?** Easy-to-use Interface – The dashboard is clean and intuitive, making device management simple. Remote Monitoring & Management (RMM) – It allows real-time monitoring and quick issue resolution from anywhere. **What do you dislike about NinjaOne?** Limited Customization – Some dashboards and reports could offer more customization options. Pricing Transparency – Pricing isn't publicly listed, making it harder to compare with competitors. **What problems is NinjaOne solving and how is that benefiting you?** Automated Routine Tasks – Automates patching, updates, and maintenance, saving significant IT time. Improved Security – Keeps systems up to date and alerts the team to potential issues early. ### 49. Effortless Device Management with Flexible, Detailed Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Jared K. | IT Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about NinjaOne?** It's easy to manage all of our devices, remote access, automatic updates without much effort. Device reports can be tailored to be very simple or report on every detail of the asset. **What do you dislike about NinjaOne?** Can not create a custom dashboard for ticket monitoring across multiple departments. This could be due to the way we operate and our specific wish. **What problems is NinjaOne solving and how is that benefiting you?** Pushing out updates to multiple devices. Remote access to be able to support remote users without having to travel. Being able to manage many devices with a small 2 man team. ### 50. Fast, Responsive Support and an Easy Setup Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel G. | IT Help Desk Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2026 **What do you like best about NinjaOne?** Support is super fast at getting back to you when issues come up, and the product is easy to set up so you can get up and running quickly. **What do you dislike about NinjaOne?** I wish they were a bit more flexible with pricing, because it’s not ideal for smaller MSPs when you’re just getting started. **What problems is NinjaOne solving and how is that benefiting you?** It’s an easy ticketing system and also a secondary way to access computers remotely. It includes a warranty tracker, which is one of the biggest features for me, along with patch management. ## NinjaOne Discussions - [Where are the NinjaRMM servers located?](https://www.g2.com/discussions/5996-server) - 1 comment, 2 upvotes - [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) - 2 comments, 1 upvote - [When will SNMP monitoring be improved?](https://www.g2.com/discussions/when-will-snmp-monitoring-be-improved) - 1 comment, 1 upvote - [Is NinjaRMM's NMS robust enough for active network monitoring?](https://www.g2.com/discussions/13598-is-ninjarmm-s-nms-robust-enough-for-active-network-monitoring) - 1 comment, 1 upvote - [Can I have consolidated billing with your third party integration vendors?](https://www.g2.com/discussions/billing-7749cb9e-73cb-470c-8c42-6999d84e5129) - 1 comment, 1 upvote - [View NinjaOne pricing details and edition comparison](https://www.g2.com/products/ninjaone/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-07-25+18%3A02%3A52+-0500&secure%5Bsession_id%5D=43e1b469-5d6c-45af-9793-1aed8a908b47&secure%5Btoken%5D=49a24e668ebca1e10e489b244cddb994a776359c14e8c90d6b463b37f190efd1&format=llm_user) ## NinjaOne Integrations - 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[Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Bing Web Search API](https://www.g2.com/products/microsoft-bing-web-search-api/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Exchange](https://www.g2.com/products/microsoft-microsoft-exchange/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OpenText Content Management](https://www.g2.com/products/opentext-content-management/reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) - [PAR POS](https://www.g2.com/products/par-pos/reviews) - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) - [Qualys PCI](https://www.g2.com/products/qualys-pci/reviews) - [Qualys VMDR](https://www.g2.com/products/qualys-vmdr/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) - [RepairShopr](https://www.g2.com/products/repairshopr/reviews) - [Rewst](https://www.g2.com/products/rewst/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [ScalePad Lifecycle Manager](https://www.g2.com/products/scalepad-lifecycle-manager/reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - [Secureframe](https://www.g2.com/products/secureframe/reviews) - [SentinelOne Purple AI](https://www.g2.com/products/sentinelone-purple-ai/reviews) - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [SentinelOne Singularity XDR](https://www.g2.com/products/sentinelone-singularity-xdr/reviews) - [SentinelOne Vigilance Respond](https://www.g2.com/products/sentinelone-vigilance-respond/reviews) - [SentiOne](https://www.g2.com/products/sentione/reviews) - [SE Ranking](https://www.g2.com/products/se-ranking/reviews) - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [SherpaDesk](https://www.g2.com/products/sherpadesk/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) - [Sophos Central](https://www.g2.com/products/sophos-central-2022-06-17/reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - [Sophos Firewall](https://www.g2.com/products/sophos-firewall/reviews) - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) - [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) - [Stellar](https://www.g2.com/products/stellar-shopally-sa-stellar/reviews) - [SuperOps](https://www.g2.com/products/superops/reviews) - [Synology Office Suite](https://www.g2.com/products/synology-office-suite/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [TANSS](https://www.g2.com/products/tanss/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews) - [Tenable Vulnerability Management](https://www.g2.com/products/tenable-vulnerability-management/reviews) - [Threat Command by Rapid7](https://www.g2.com/products/threat-command-by-rapid7/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [TrendAI Vision One - Endpoint Security](https://www.g2.com/products/trendai-vision-one-endpoint-security/reviews) - [Ubiquiti Network Management System](https://www.g2.com/products/ubiquiti-network-management-system/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Veeam Data Cloud for Microsoft 365](https://www.g2.com/products/veeam-data-cloud-for-microsoft-365/reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - [VideoLan](https://www.g2.com/products/videolan/reviews) - [WatchGuard Network Security](https://www.g2.com/products/watchguard-network-security/reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Zammad](https://www.g2.com/products/zammad/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## NinjaOne Features **Administration** - Change Management - Asset Management - Reports & Analytics **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Email Storage - Encryption - Reporting - Email Analysis - Migration - Archive Backup **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Functionality ** - Incremental Backup - OS Boot Recovery - Bootable Disk - Online Restore **Management and Discovery - IT Documentation** - Search and Indexing - Version Control - Access and Permissions **Monitoring - Network Monitoring** - Real-Time Monitoring **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Management** - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Knowledge Base** - Q & A - Link Sharing - Searchable **Analysis** - Threat Detection **Service Desk** - Help Desk - Incident Reports - Process Workflow **Management** - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Local Backup - Storage Formats **Compatibility ** - Endpoint Variety - SaaS Application Variety - Storage Formats **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Maintenance** - Remote Reboot - Remote Printing **Performance** - Multiple Backup Versions - Unlimited Backup - Lag Free Operation **Operations - IT Documentation** - Integrations - Automation - Reporting **Analytics - Network Monitoring** - Packet & Flow Analysis **Agentic AI - Email Archiving** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Operating System** - Multi-Systems Support - Apple Support - Android Support **Security** - Verification - Role-Based Permission - Public vs Private **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **Compliance** - Security Standards - Cloud Data Protection **Management** - File Sharing - Security Standards - Encrypted Storage **Management** - File Sharing - Security Standards - Encrypted Storage **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Management** - Reporting - Administration Console - Access Management - Asset Management - Policy Dictation **Communication ** - Text Chat - Screen Annotations **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - PC Backup** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Security Management** - Incident Reports - Security Validation - Compliance **Security** - Data Encryption - Security and Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Functionality** - Ticketing System - Performance Logging - Alerting - Automation **Security** - Data Encryption - Compliance **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Remote Wipe - Security **Communication** - Social Features - Tagging - Upload - Comments **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top NinjaOne Alternatives - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,210 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,956 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews)