--- title: NinjaOne Reviews meta_title: 'NinjaOne Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4978 reviews by the users' company size, role or industry to find out how NinjaOne works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 4978 scale: '5' date_modified: '2026-07-31' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # NinjaOne Reviews **Vendor:** NinjaOne **Category:** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 4,978 ## About NinjaOne NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. ## NinjaOne Pros & Cons **What users like:** - Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly. (1373 reviews) - Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management. (909 reviews) - Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring. (867 reviews) - Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time. (852 reviews) - Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions. (733 reviews) - User Interface (724 reviews) - Patch Management (658 reviews) - Reliability (653 reviews) - Intuitive (622 reviews) - Monitoring (554 reviews) **What users dislike:** - Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities. (792 reviews) - Users find the **search function lacking** , and the interface can confuse end users with unclear icons. (424 reviews) - Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options. (396 reviews) - Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking. (362 reviews) - Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne. (306 reviews) - Users find the **learning curve steep** for creating policies and utilizing new features effectively. (227 reviews) - Poor Reporting (216 reviews) - Lacking Features (210 reviews) - Remote Access Issues (201 reviews) - Reporting Issues (189 reviews) ## NinjaOne Reviews ### 1. Ninja is improving our processes! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2025 **What do you like best about NinjaOne?** Ninja has been great for our department. As we have grown, so has our need for a greater scope of management of our computer systems. We have greater insights into each of our systems from a single pane of glass. We get alerts for issues so we can be more proactive in our issues and stay on top of updates. Our team loves using ninja because it has improved some of our processes. **What do you dislike about NinjaOne?** One of the downsides of ninja one is reporting feels somewhat limited. I feel this is an area that could be improved. **What problems is NinjaOne solving and how is that benefiting you?** We are able to manage updates, deploy software and get notifications about issues with devices. This helps us stay on top of a growing fleet of computers. ### 2. Best-in-Class Reps and Support—We’ve Never Felt Left in the Dark **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan W. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about NinjaOne?** They have the best reps that are always helpful. Every request is met with responses as if they were their own inquiries. We’ve never felt left in the dark with NinjaOne. Unlike all the other companies we’ve tried. Having a good rep is one of the most important traits that people often disregard. **What do you dislike about NinjaOne?** In the two years we’ve been working with NinjaOne I can proudly say we’ve yet to encounter a negative experience. **What problems is NinjaOne solving and how is that benefiting you?** RMM that doesn’t suck, MDM, patch management, workstation, server and cloud backups ### 3. All-in-One Platform with Room for Better Ticket Search **Rating:** 3.5/5.0 stars **Reviewed by:** Amy G. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about NinjaOne?** Ability to do multiple things within one platform, e.g. patching, ticketing, device warranty etc. Easy to push out software once learned how. Support from team is usually good. **What do you dislike about NinjaOne?** You can change the requester information, then submit something on the ticket, and the requester information will be lost, and you have to input it again. Backup solution has little support for Linux. **What problems is NinjaOne solving and how is that benefiting you?** Providing a ticketing system that our helpdesk team can use, and provides an overall view of our devices and servers for our system administrators. ### 4. Reliable Remote Desktop, Strong Automation, and Affordable SaaS Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Chris A. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about NinjaOne?** Reliable Remote Desktop functionality that's included in the base price. Good automation features. I can manage Windows and macOS endpoints reliably. macOS MDM works with Apple Business. The SaaS Backup is a really affordable way to back up data, and I prefer it over file backup. **What do you dislike about NinjaOne?** They have a large amount of automation scripts, but I often have to find a script elsewhere. I would like to have custom categories for scripts. **What problems is NinjaOne solving and how is that benefiting you?** It is helping with operational efficiency. The faster I can close a task, the faster I can move on the the next one. I was also looking for a platform in which I can manage all endpoints (UEM): macOS, Windows, Linux, iOS, Android. It's great that they signed a BAA which is required by my healthcare clients. ### 5. Easy to Use, Excellent Documentation, and Powerful App Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Martin S. | CEO an Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about NinjaOne?** It's quite easy to use, one of the best documentations and it offers a lot of possibilities to interact with other or own third-party-Apps **What do you dislike about NinjaOne?** Especially in the case of scriptbased events monitoring I'm just noticed a few strange things happened. For example a daily script running every at 12 AM tooks up to 16h to run or to respond. **What problems is NinjaOne solving and how is that benefiting you?** It's coming up more and more to be a informational base to get a fast view about actual issues. So it's supports me to more to act than react. ### 6. Automation That Saves Time and Simplifies Maintenance **Rating:** 4.5/5.0 stars **Reviewed by:** Mohd A. | IT Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about NinjaOne?** Automation – Routine tasks like patching and maintenance can be automated, saving time and reducing manual work. **What do you dislike about NinjaOne?** Limited customization – Some dashboards and reports could offer more flexibility to match specific workflows. Mobile app could improve – The mobile experience is useful but lacks some features available on the desktop version. **What problems is NinjaOne solving and how is that benefiting you?** Centralized device management – It lets me manage all endpoints from one place, making daily IT tasks much easier. Faster issue resolution – Remote access allows me to troubleshoot problems quickly without needing to be on-site. ### 7. Excited to see what other features are added to the platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Alvy M. | IT Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about NinjaOne?** Remote patch management is straightforward and keeps IT operations simple. The script library is excellent, and the interface makes it easy to identify relevant CVEs when we troubleshoot patch issues. Pricing per device and add‑ons is clear and competitive. My favorite feature is ad hoc discovery via Active Directory, which lets us deploy agents to devices we haven’t physically accessed yet, as well as new machines that might otherwise be missed. **What do you dislike about NinjaOne?** The MDM doesn't allow unattended Android Access. and other MDM/RMM out in the market have this capability. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne handles vulnerability management and scanning across our end‑user computers. When a patch is released and has issues, we’re notified in real time and can resolve it quickly. Overall, it has been a great platform to use, with the few caveats I’ve already mentioned. ### 8. Helpful Dojo Knowledge Base and Easy Device Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen T. | System Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** The dojo is helpful knowledge base for common and intermediate issues. Creating new devices and adding them to our organization is fairly easy to do. **What do you dislike about NinjaOne?** Creating a policy can be frustrating if a specific feature is not available (ex: enforcing a policy on a web browser besides browser extensions), forcing users to use an alternative source if one is available. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne is helping us keep hundreds of devices secure and updated with scripts and scheduled tasks for patching, antivirus and other automation tools in the library. ### 9. NinjaOne has been an easy to setup all-in-one solution for our company **Rating:** 5.0/5.0 stars **Reviewed by:** Karsten S. | Network Systems Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about NinjaOne?** It is easily accessible, training is completely free and always available, and they are very quick to assist with any questions you may have. We use a lot of their applications - RMM, endpoint management, MDM, and patching. All of their applications have made our jobs easier. **What do you dislike about NinjaOne?** When we go to add suggestions to their features board - the suggestion will not appear as submitted. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne make endpoint management a lot easier for us. It really helps to have our ticketing board, update policies, and endpoints all in one spot. ### 10. Powerful, reliable, and intuitive, and backed by a team that communicates better than most vendors **Rating:** 5.0/5.0 stars **Reviewed by:** Byrom J. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about NinjaOne?** Powerful features, great communication from the NinjaOne team, very reliable platform, good pricing, incredibly fast delivery of new features, and intuitive user interfaces. **What do you dislike about NinjaOne?** Some products and features are not yet finished, but the pace of development at NinjaOne quickly fixes this. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne Backup makes auditing our backups and keeping them reliable and useful incredibly easy. NinjaOne RMM and MDM are incredibly powerful for managing endpoints and work extremely fast, making it possible for our small team to keep up with hundreds of devices. ### 11. Seamless Integration with Microsoft Intune and Jamf Pro **Rating:** 5.0/5.0 stars **Reviewed by:** Jae K. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about NinjaOne?** NinjaOne works seamlessly with Intune and Jamf. We rely on Intune and Jamf Pro for onboarding, then use NinjaOne as RMM after for OS and Software Patching. Its policy and automation also make it easy to manage “Early Adopter” testing rings for more flexible options to our users **What do you dislike about NinjaOne?** The Windows agent is incredibly powerful with almost every option you need, but the macOS agent could be improved more, especially when compared with dedicated MDM solutions like Jamf Pro and Kandji, now Iru before. **What problems is NinjaOne solving and how is that benefiting you?** In the past, both OS and Software patching for Windows felt like a blocker, often forcing reboots or disrupting users at the worst times. NinjaOne addresses this by giving much more granular, just-in-time control over patching third-party applications, so updates can be managed without any down time. ### 12. Active Directory access, NinjaOne system mode, and top-notch script deployment **Rating:** 5.0/5.0 stars **Reviewed by:** Maxime R. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about NinjaOne?** What I like the most: * Access to Active Directory tools directly from the tools * The operation of Ninja in system mode * The deployment of scripts and optimization **What do you dislike about NinjaOne?** When a client is already on NinjaOne and we need to migrate them to another NinjaOne environment, it is necessary to uninstall NinjaOne from the IT infrastructure to then install the new NinjaOne. **What problems is NinjaOne solving and how is that benefiting you?** It helps me solve the inventory needs for IT parks and helps me deploy applications in bulk. ### 13. Inventory History Helps, but Repository Issues Hold It Back **Rating:** 1.5/5.0 stars **Reviewed by:** André I. | Supervisor de TI South America - Infraestrutura, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about NinjaOne?** We have an inventory an history resource use **What do you dislike about NinjaOne?** The report cannot show us the real status.... it's not update.... EG. I'd like to see the connected machines x offline and the report is not update. Sometimes show the machine is online and conected and i'd like to reboot de machine and when I try, the sw cannot give the permission because is of line.... I cannot trust the report **What problems is NinjaOne solving and how is that benefiting you?** inventory... but only because I cannot had... and the Ninja one inventory is not so updated ### 14. N1 : Robust toolbox for organizational device management **Rating:** 4.5/5.0 stars **Reviewed by:** buffalo f. | Field Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** Wide range of tools for device management. Task automation and scripting, remote access, remote powershell / command prompt, registry, file access, OS and software update management. **What do you dislike about NinjaOne?** User can easily, accidentally, run automated task list for ALL DEVICES in an organization, if the company only uses 1 organization. Activities reporting from devices can lag by many minutes, causing confusion. **What problems is NinjaOne solving and how is that benefiting you?** Device Management is much easier with the various tools available; including Mobile Device Management, patch application and 'stage 2' PC builds (post Windows Update / domain add). ### 15. Clean, Intuitive RMM for Real-Time Device Management **Rating:** 4.5/5.0 stars **Reviewed by:** Sameer V. | Infra Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about NinjaOne?** Easy-to-use Interface – The dashboard is clean and intuitive, making device management simple. Remote Monitoring & Management (RMM) – It allows real-time monitoring and quick issue resolution from anywhere. **What do you dislike about NinjaOne?** Limited Customization – Some dashboards and reports could offer more customization options. Pricing Transparency – Pricing isn't publicly listed, making it harder to compare with competitors. **What problems is NinjaOne solving and how is that benefiting you?** Automated Routine Tasks – Automates patching, updates, and maintenance, saving significant IT time. Improved Security – Keeps systems up to date and alerts the team to potential issues early. ### 16. Effortless Device Management with Flexible, Detailed Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Jared K. | IT Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about NinjaOne?** It's easy to manage all of our devices, remote access, automatic updates without much effort. Device reports can be tailored to be very simple or report on every detail of the asset. **What do you dislike about NinjaOne?** Can not create a custom dashboard for ticket monitoring across multiple departments. This could be due to the way we operate and our specific wish. **What problems is NinjaOne solving and how is that benefiting you?** Pushing out updates to multiple devices. Remote access to be able to support remote users without having to travel. Being able to manage many devices with a small 2 man team. ### 17. Fast, Responsive Support and an Easy Setup Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel G. | IT Help Desk Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2026 **What do you like best about NinjaOne?** Support is super fast at getting back to you when issues come up, and the product is easy to set up so you can get up and running quickly. **What do you dislike about NinjaOne?** I wish they were a bit more flexible with pricing, because it’s not ideal for smaller MSPs when you’re just getting started. **What problems is NinjaOne solving and how is that benefiting you?** It’s an easy ticketing system and also a secondary way to access computers remotely. It includes a warranty tracker, which is one of the biggest features for me, along with patch management. ### 18. Complete RMM with a streamlined UI **Rating:** 5.0/5.0 stars **Reviewed by:** John L. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about NinjaOne?** Provides everything I need for remote monitoring and management for all my sites. I really like the simple at-a-glance dashboard for the overall status of my systems. **What do you dislike about NinjaOne?** Building reports is lacking. The UI is generally clean and simple but for reporting it is too clean and simple that there's no granularity to customize the reports. There's a few stock reports and generic data tables. **What problems is NinjaOne solving and how is that benefiting you?** Simple and direct remote management. Being able to connect to the end user without having to help them install/update a remote tool and enter the code. Centralized patch management for both OS and software is a massive time-saver. Being able to see at a glance all the stations and what patches are installed/missing/failed/etc. is critical. ### 19. NinjaOne: powerful automation, intuitive interface, and useful integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about NinjaOne?** Automation is clearly one of NinjaOne's strengths: it allows for significant time savings on recurring tasks (patching, scripts, deployments). The interface is intuitive and pleasant to use on a daily basis, which makes it easy for teams to get started. The integrations are also very useful for centralizing IT management and improving overall visibility. Overall, the tool is reliable, efficient, and well-suited for professional use. **What do you dislike about NinjaOne?** there are still some elements missing on the Report side **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne has allowed us to resolve a lack of visibility and significantly reduce manual tasks. Automation (patching, scripts, deployments) saves us several hours per week and improves our responsiveness. Result: fewer incidents, better security, and more efficient IT management. ### 20. Seamless Tool Sync and Smart, Easy-to-Manage Access in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Joe C. | Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about NinjaOne?** It’s given us the ability to synchronize so many tools we were already using, and to access them intelligently from one place that’s easy to manage. **What do you dislike about NinjaOne?** Any issues we’ve had with the product, we’ve raised with our account rep or support staff, and we’ve received a suitable resolution within hours or by the next day. We don’t have any current issues. **What problems is NinjaOne solving and how is that benefiting you?** It has helped us streamline our ticketing and support process, while providing our customers with a more consistent support experience. ### 21. I love NinjaOne! **Rating:** 5.0/5.0 stars **Reviewed by:** Cacy L. | Desktop Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about NinjaOne?** NinjaOne has been a product that I can turn to that provides me with really in-depth information about my users and what their computers are like. The interface is intuitive, and working with the problem is seamless **What do you dislike about NinjaOne?** There isn't *yet* browser management for browsers like firefox, safari, other non-edge/chrome browsers but I know this will come in time. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne gives me the ability to assist users in their day by remote functions, scripting, cmd line interactions, checking status of computers, and so much more. ### 22. Powerful UI, Easy Patching, and a Supportive NinjaOne Team **Rating:** 5.0/5.0 stars **Reviewed by:** Bradley A. | Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about NinjaOne?** The functionality, the UI, patching & ease of use. I also like the relationships we get with the Ninja One team, who are at hand to help when needed **What do you dislike about NinjaOne?** NinjaOne has been great, but it is missing some out of the box features from some legacy RMMs, such as using the data from service failures etc and displaying that on a dashboard. IE, log in failures. **What problems is NinjaOne solving and how is that benefiting you?** Patching at scale, managing my organisations devices across every global region & defining custom policies per region ### 23. Powerful, Easy-to-Use All-in-One IT Management Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** NinjaOne is a powerful, all-in-one IT management platform that allows us to manage endpoints and servers, provide remote support, deploy applications and maintain security through patch management. It is easy to use, reliable and continuously improving with new features and enhancements. **What do you dislike about NinjaOne?** NinjaOne is a solid platform overall, but its reporting, advanced automation and a few enterprise-level features could be more robust. Even so, the product keeps evolving and improving, with frequent updates that show steady progress. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne enables us to securely support and manage non-domain devices with reliable remote access, while also providing centralized endpoint management. We’re currently exploring its patch management capabilities so we can implement a staged Windows update process, with the goal of improving both efficiency and security. ### 24. Simple and Reliable All-in-One IT Management Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Carla O. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about NinjaOne?** Its clean UI/UX makes it easy to navigate, the performance is reliable, and the integrations with other tools help streamline workflows. I also like the automation and patch management features, which improve efficiency and ROI, along with smooth onboarding and responsive support. **What do you dislike about NinjaOne?** It can feel a bit limited when it comes to deeper customization and some integrations could be more flexible. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne helps me centralize device management, automate routine tasks, and simplify remote support, saving me time and improving efficiency in daily operations. ### 25. Daily use of NinjaOne in the MSP space **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about NinjaOne?** NinjaOne offers excellent features, such as NinjaOne Remote and Splashtop, so we are never unable to access an endpoint. The Active Directory tool has been a time-saver for password changes. We no longer have to remote into the server. We can change the password from the NinjaOne dashboard. NinjaOne BDR has also been a huge up sell for us. **What do you dislike about NinjaOne?** It would be nice to have better navigation on the dashboard to go to client by name on the side then to find the device. **What problems is NinjaOne solving and how is that benefiting you?** That we do not have to go on-site to view what is happening on end-user PCs. NinjaOne also has a streamlined patch application. NinjaOne has allowed us to automate checking PCs are always up to date with latest patching. ### 26. Strong monitoring and alerting, but UI partly unclear **Rating:** 3.0/5.0 stars **Reviewed by:** Jonas G. | Junior Systems Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about NinjaOne?** - Centrally viewable - Many manufacturer and user documentations - Many alerting and monitoring options - Changes are transmitted to clients almost immediately - Some good integrations **What do you dislike about NinjaOne?** - The UI could be clearer in some areas, for example, certain settings like the alerting policies are very hidden. - Ninja.one should offer its own LAPS solution that should work independently of a local AD. - A bit too high in price. **What problems is NinjaOne solving and how is that benefiting you?** - Central Device Management - Keep an eye on OS updates - Keep an eye on client issues through alerting ### 27. Easy Visibility into Windows Versions **Rating:** 5.0/5.0 stars **Reviewed by:** jayb@netflo.co.uk B. | IT Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about NinjaOne?** NinjaOne has been great for managing multiple client companies from a single pane of glass. Switching between organisations is straightforward, and script deployment is a standout feature, easy to push out and manage across endpoints without a lot of fuss. Solid tool for MSP work. **What do you dislike about NinjaOne?** One area for improvement would be the reporting module, it can feel a bit rigid when trying to build custom reports, and exporting larger datasets sometimes takes longer than expected. More flexibility here would make it even better. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne solves fragmented device management by centralising monitoring, patching and automation. This benefits me by saving time, improving visibility across systems, reducing manual work, and enabling faster issue resolution, which helps maintain reliability and focus on higher value IT tasks. ### 28. Immediate Remediation and Feedback—NinjaOne Gets It Done Now **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about NinjaOne?** In the past 12 months, NinjaOne has been the best tool to remediate issues NOW. I routinely have to wait for Intune to to run its processes only to find out there may have been an issue. If I want it done now, with immediate feedback, NinjaOne is the answer for us. **What do you dislike about NinjaOne?** "Dislike" feels like a strong word here. I perform frequent JIT work, so having real-time online/offline status is really important to me. I'd love to see the Ticketing system enhancements to match other PSA features available. **What problems is NinjaOne solving and how is that benefiting you?** Delays introduced by other remediation systems are almost non-existent with NinjaOne. Devices just need to be online. With a small IT Team, getting a task done as quickly as possible AND with confidence is priceless. ### 29. Easy to Use Out of the Box, Yet Powerful for Complex Configurations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about NinjaOne?** So many features work well right out of the box. For me, the best part is how easy it is to use, while still letting me manage complex configurations. **What do you dislike about NinjaOne?** The only downside, in my view, is that it can be difficult to break a large script into smaller pieces that can be reused in different contexts. Also, there’s no option to maintain a list of scripts to run under a profile. **What problems is NinjaOne solving and how is that benefiting you?** My team has very limited time and knowledge to learn more complex platforms. Because of that, the ease of use, the fact that so many scripts are already available to reuse, and the awesome support make it much easier for a busy team like ours to be successful with this. ### 30. Good monitoring – fast, stable, easily adaptable **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | IT system electronics engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about NinjaOne?** Client information is quickly updated, remote maintenance is quickly set up and runs efficiently, connections are stable and do not drop, and a lot of useful information about the system is read out. There are many pre-made scripts and they can also be easily extended. Support is quickly reachable and can solve the problem quickly. Software can be easily integrated into the company via GPO. We use Ninja and its functions daily with our customers and are very satisfied with it. **What do you dislike about NinjaOne?** An uninstallation of NinjaRMM in case of an error is only possible via a script, and this is not included in the installer. **What problems is NinjaOne solving and how is that benefiting you?** With the help of scripts, we can quickly create inventory reports or install software on the systems. Even smaller backups can be wonderfully created and are then available in the cloud. ### 31. An ever-evolving RMM that truly listens to customers **Rating:** 5.0/5.0 stars **Reviewed by:** Diego S. | Tecnico Informatico, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about NinjaOne?** It is an ever-evolving RMM that, unlike other RMMs we have tried in the past, really listens to customers and their requests, and then implements them. **What do you dislike about NinjaOne?** The vulnerability assessment that can currently only be activated for the entire number of agents and not just for some, as is the case for antivirus or other modules like backup. **What problems is NinjaOne solving and how is that benefiting you?** is listening to all the customers' requests and implementing them gradually, and then the sales and technical staff are always available for any questions ### 32. Responsive Sales Rep Who Understands Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about NinjaOne?** My sales representative is always responsive, understands our needs, and consistently provides solutions that work for our business. He also willing to work with us to find the best fit. **What do you dislike about NinjaOne?** So far, I haven't experienced any issues. Everything has been working as expected, and my experience has been positive. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne has simplified the way I manage and support my clients' computers. It allows me to monitor device health, deploy Windows updates, remotely access systems, automate routine maintenance, and quickly respond to issues from a single dashboard. This has reduced the amount of time I spend on repetitive tasks, improved response times, and helped me keep client systems secure and up to date. Overall, it has made managing multiple environments much more efficient and reliable. ### 33. Ninja makes managing multiple computers so much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Dean L. | Manager of IT Support, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about NinjaOne?** - Automation scripts - Condition monitoring - Software Installation - Ninja Remote - Integration with EDR - Lots of features - Great relationship with our account manager **What do you dislike about NinjaOne?** - Unable to un-license a device that is no longer active (to keep historical information) - "Run Once" schedules aren't sufficient to space out software installs **What problems is NinjaOne solving and how is that benefiting you?** - Allowing us to manage an MSP with hundreds of end-devices - Providing a means to install software or run scripts across multiple devices at once (or in an automated fashion) - Enabling Remote support for our end users - Ensuring essential software is installed - Alerting us about deficient cyber-security settings on devices (e.g. lack of encryption) - Automated responses to conditions (e.g. cleanup scripts when disk space is low) - Microsoft 365 Backups ### 34. Pleastant and easy **Rating:** 4.0/5.0 stars **Reviewed by:** Matt H. | Technical Support Specilist 3, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about NinjaOne?** The interface is very easy to follow, things are grouped with like things, and it's incredibly easy to navigate. The integration was one of the easiest integrations I have done to this day. Whenever I reach out to customer support, which isn't often, even using this every day, they are great, kind, and courteous. **What do you dislike about NinjaOne?** There aren't many things that I don't like about NinjaOne. It's easy to use. They are quick ot respond. **What problems is NinjaOne solving and how is that benefiting you?** The ease of deployment of new machines and patching of our current ones. ### 35. Easy to Use Remote Management with Loads of Utility **Rating:** 4.0/5.0 stars **Reviewed by:** Liam M. | IT Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about NinjaOne?** Very easy to use. Great remote management software with loads of utility **What do you dislike about NinjaOne?** Haven't had any real problems with it. If I'm being nit picky I would say there is sometimes a longer delay in applying patches or remoting on than I would like. Though often times this can be related to the end users network rather than the ninja software itself. **What problems is NinjaOne solving and how is that benefiting you?** We primarily use it for applying patches to our endpoints and for remoting onto people's laptops for troubleshooting. I generally find it's very smooth, I also really appreciate the remote background mode and I find that it's better than other software's I've used for these purposes. It is also useful in giving us good visibility of our assets, which ones need patching etc. ### 36. Helpful for IT Management **Rating:** 5.0/5.0 stars **Reviewed by:** Test R. | Customer Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about NinjaOne?** I like best about NinjaOne is that it's easy to use and helps me manage all my devices from one place. It saves time, the interface is clean, and everyday tasks like updates and remote access are simple to handle. **What do you dislike about NinjaOne?** Sometimes it takes a little time to load, but overall it's good. It would be nice if there were more customization options. **What problems is NinjaOne solving and how is that benefiting you?** It makes it easy to check device health and fix problems remotely. I don't have to spend as much time on each device. ### 37. Ninja One Makes Centralized IT Management Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Leon W. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about NinjaOne?** Ninja One has enabled us, as a company, to manage everything from one central place—backups, ticketing, and AV—all within a single platform. This has taken a lot of the administrative burden off our team and made day-to-day management much easier. **What do you dislike about NinjaOne?** All your eggs are in one basket, so if there’s downtime, everything is down. Also, updates get pushed whether you like it or not. **What problems is NinjaOne solving and how is that benefiting you?** Matching ticketing to devices has streamlined my operation. And the ability to integrate with API is amazing ### 38. Scalable Cloud-Based Platform That Eliminates On-Prem Server Maintenance **Rating:** 4.5/5.0 stars **Reviewed by:** Ashwin P. | Customer Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about NinjaOne?** Cloud-based platform – Since it's cloud-hosted, there's no need to maintain on-premises management servers. Scalable solution – It works well for both small businesses and larger organizations as IT needs grow. **What do you dislike about NinjaOne?** Consistent IT operations – Standardized policies ensure all devices are managed the same way across the organization. Cost savings – Automation and remote management reduce travel, manual effort, and overall IT support costs. **What problems is NinjaOne solving and how is that benefiting you?** Simplified asset tracking – It's easy to see device status, software inventory, and system health in one place. ### 39. Responsive Support and an Intuitive UI That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about NinjaOne?** The support is VERY responsive and competent which is CRITICAL and one of the primary reasons we ended up switching to Ninja One. Also, the user interface is VERY intuitive. **What do you dislike about NinjaOne?** I don't really have a negative at this point after using it for almost two years. The only recommendation is to be able to customize the notifications. That would be helpful since sometimes the notification details are not as clear or obvious to me. **What problems is NinjaOne solving and how is that benefiting you?** It keeps us ahead of issues by monitoring the critical aspects of all our end points (devices ... workstations, servers, network switches, etc.). And, it ensures our endpoints are up to date with critical patches and protected. with our security software. ### 40. Easy-to-Use RMM with Smooth Remote Access, Solid Pricing, and Helpful Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2026 **What do you like best about NinjaOne?** I like NinjaOne because it’s easy to use and easy to teach new techs how to manage computers and handle patching. The performance with the integrated Splashtop, or NinjaOne Remote, is very user-friendly, and I rarely run into issues that come from the Ninja side. The pricing and integrations with our billing system is very helpful. And easy to use. **What do you dislike about NinjaOne?** We would love to use Ninja for our email backups, but the way they are billing is not conducive to the way that we bill. **What problems is NinjaOne solving and how is that benefiting you?** We have many clients in different offices and even different States and being able to create policies that automatically manage these computers and also let us connect to them with ease makes erforming text support very easy. ### 41. Fast, Easy Remote Control That Just Works **Rating:** 4.0/5.0 stars **Reviewed by:** Steve P. | IT Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about NinjaOne?** By far the remote control ability. It's native solution is fast and easy to navigate **What do you dislike about NinjaOne?** Some of the scripting tools and overall navigation is not intuitive. We're also using the SaaS M365 backup and getting to that involves logging into a separate portal. It would be nice to have it all under the same roof. **What problems is NinjaOne solving and how is that benefiting you?** Visibility into all our PCs. We have people working from home, jobsites, multiple offices. I can hop in and out for troubleshooting in seconds. ### 42. Streamlined IT Management with NinjaOne **Rating:** 4.5/5.0 stars **Reviewed by:** Teodora S. | Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about NinjaOne?** I like NinjaOne for its excellent performance, seamless integrations, and user-friendly interface. The pricing is competitive, and the support is responsive. Additionally, its AI-powered features and intelligent automation make IT management more efficient. **What do you dislike about NinjaOne?** Sometimes the reporting features could be more customizable, but overall, NinjaOne offers great value and efficiency. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne solves the problem of remote IT management by providing a centralized platform for monitoring, patching, and troubleshooting. This helps me save time, improve efficiency, and reduce downtime for users. ### 43. Customer-First Support and a Team That Truly Listens **Rating:** 5.0/5.0 stars **Reviewed by:** Josh A. | Sr Technicial Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about NinjaOne?** My favorite part about NinjaOne is the attention the NinjaTeam gives to all its customers. With Ninja, you matter, and your experience matters. They work hard to refine the software to fit modern workflows and current practices. Support is stateside, which is amazing, and you’re not treated like just another invoice. **What do you dislike about NinjaOne?** My biggest dislike about NinjaOne? I worry that one day it could be bought by a larger RMM or an investment group, and it would stop being NinjaOne as I know it. **What problems is NinjaOne solving and how is that benefiting you?** Automation is critical for us. Being able to automate our everyday tasks and build solutions with NinjaOne as our full toolbox makes it feel like we can tackle nearly any issue. NinjaOne also helps eliminate problems before they begin. Implementing Patch AI was awesome. ### 44. Versatile Solution with Exceptionally Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Khaled A. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about NinjaOne?** THe solution is quite versatile and covers a lot of my needs. Also their account managers and support team are really helpful. as a new MSP, I need a lot of help getting started and they are not holding back on providing it. **What do you dislike about NinjaOne?** So far, there isnt anything specific that I would say I dislike. the interface might have a slightly steeper curve that others, but nothing that I couldent wrap my head around with the help of their support team. **What problems is NinjaOne solving and how is that benefiting you?** they are solving my need to manage my clients computers remotely. Using their service I am able to access the client's computer, diagnose the issues, deploy automations, etc.. also, using their integrations, i am able to get other services like the antivirus etc.. setup really quickly. ### 45. Single Pane of Glass That’s Simple to Learn and Widely Adopted **Rating:** 5.0/5.0 stars **Reviewed by:** Radim H. | Development Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about NinjaOne?** single pane of glass for most of our needs, very simple to learn with high adoption rate. It is very nice to havee basic vulnerability information built into the product **What do you dislike about NinjaOne?** Apple MDM still seems to be using the legacy apple APIs, but that being said it does the job **What problems is NinjaOne solving and how is that benefiting you?** asset management including warranty tracking, vulnerability information and patching including 3rd party SW. We also use it for our MDM and likely going to switch to SaaS backup from a competitor ### 46. Great tool for IT Helpdesk **Rating:** 5.0/5.0 stars **Reviewed by:** Rick H. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about NinjaOne?** I recently upgraded our Palo Alto Global Protect VPN client and changed the hostname that the client connects to which took only a few minutes because of the ease of use and the scripting abilities of NinjaOne. **What do you dislike about NinjaOne?** Being able to manually size columns in Device view would be nice. **What problems is NinjaOne solving and how is that benefiting you?** We have over 500 endpoints that we manage and NinjaOne has been beneficial in helping us to not only remote manage but also updating softwares on all the endpoints. ### 47. NinjaOne - The most intuitive RMM tool on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Mark F. | Business/IT Solutions sales Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about NinjaOne?** NinjaOne is intuitive and easy to use. The interface is clean and well laid out, which makes endpoint management feel straightforward and efficient. The Sentinel One integration, together with the recently added backup / SaaS backup features, rounds out the platform and creates a robust overall offering. **What do you dislike about NinjaOne?** There isnt much to dislike about the product. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne makes managing, patching, and backing up our endpoints and servers a breeze. It also makes remote support very easy, which helps us handle issues quickly and smoothly. ### 48. Simple, Powerful, and Time-Saving **Rating:** 5.0/5.0 stars **Reviewed by:** Wahid A. | Customer Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2026 **What do you like best about NinjaOne?** Easy to use – The interface is clean and simple, so it's easy to find what I need. All-in-one platform – It combines monitoring, patch management, remote access, and automation in one place. Saves time – Overall, it makes managing multiple devices more efficient and less stressful. **What do you dislike about NinjaOne?** Pricing can add up with add-ons. Reporting isn’t ultra-advanced compared to some competitors. **What problems is NinjaOne solving and how is that benefiting you?** Disjointed IT tools by unifying remote monitoring, patching, support, and automation in one platform. Hard-to-track endpoints with centralized device visibility and alerts. ### 49. An Innovative, Customer-Driven Platform with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Adam H. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about NinjaOne?** NinjaOne’s team communicates extremely well, continues to innovate, and develops features that closely match its customers’ needs. **What do you dislike about NinjaOne?** I have not experienced any major downsides. NinjaOne has consistently met our needs, and the team continues to improve the platform based on customer feedback. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne allows us to manage and support our remote devices from one platform. It improves visibility, automates routine tasks, speeds up troubleshooting, and helps our IT team provide better support with fewer manual steps. ### 50. Intuitive NinjaOne for Efficient Device Management and Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Frederik N. | System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about NinjaOne?** What I like best about NinjaOne is how intuitive and easy to use the platform is. It allows me to manage devices, deploy scripts, and monitor systems efficiently without unnecessary complexity. We have it currently deployed via Intune integration. **What do you dislike about NinjaOne?** The only thingWhat I dislike about NinjaOne is the conflict with Intune when it comes to Windows patch management. Intune policies can override NinjaOne’s patching, which limits its effectiveness for managing Windows updates. As a result, we are only using NinjaOne for third-party patching at the moment. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne solves the problem of manual and time-consuming IT management tasks. With automation, patching, and remote management, it significantly reduces the workload and allows us to focus on more strategic tasks instead of repetitive actions. ## NinjaOne Discussions - [Where are the NinjaRMM servers located?](https://www.g2.com/discussions/5996-server) - 1 comment, 2 upvotes - [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) - 2 comments, 1 upvote - [When will SNMP monitoring be improved?](https://www.g2.com/discussions/when-will-snmp-monitoring-be-improved) - 1 comment, 1 upvote - [Is NinjaRMM's NMS robust enough for active network monitoring?](https://www.g2.com/discussions/13598-is-ninjarmm-s-nms-robust-enough-for-active-network-monitoring) - 1 comment, 1 upvote - [Can I have consolidated billing with your third party integration vendors?](https://www.g2.com/discussions/billing-7749cb9e-73cb-470c-8c42-6999d84e5129) - 1 comment, 1 upvote - [View NinjaOne pricing details and edition comparison](https://www.g2.com/products/ninjaone/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+07%3A26%3A49+-0500&secure%5Bsession_id%5D=35054cf3-b32f-4ac2-80e9-a8b59e2ad765&secure%5Btoken%5D=5d79b7288441b0efb36248e08f871974c8f194862ff9c5a940bc697e4336b7a5&format=llm_user) ## NinjaOne Integrations - [3CX](https://www.g2.com/products/3cx/reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - [Adlumin](https://www.g2.com/products/adlumin/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Android](https://www.g2.com/products/android/reviews) - [Apple](https://www.g2.com/products/apple/reviews) - [Apple Business Essentials](https://www.g2.com/products/apple-business-essentials/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) - [Asset Panda](https://www.g2.com/products/asset-panda/reviews) - [Atakama Database Encryption](https://www.g2.com/products/atakama-database-encryption/reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) - [Axonius](https://www.g2.com/products/axonius/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Azure Boards](https://www.g2.com/products/azure-boards/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Bitdefender Advanced Threat Intelligence](https://www.g2.com/products/bitdefender-advanced-threat-intelligence/reviews) - [Bitdefender GravityZone MDR](https://www.g2.com/products/bitdefender-gravityzone-mdr/reviews) - [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews) - [Bitwarden](https://www.g2.com/products/bitwarden/reviews) - [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) - [Blumira Automated Detection & Response](https://www.g2.com/products/blumira-automated-detection-response/reviews) - [BrightGauge](https://www.g2.com/products/brightgauge/reviews) - [Cavelo](https://www.g2.com/products/cavelo/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [ConnectSecure Vulnerability and Compliance Manager](https://www.g2.com/products/connectsecure-vulnerability-and-compliance-manager/reviews) - [ConnectWise ITBoost](https://www.g2.com/products/connectwise-itboost/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [ControlD](https://www.g2.com/products/controld/reviews) - [Cortex XDR](https://www.g2.com/products/palo-alto-networks-cortex-xdr/reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [CrowdStrike Falcon Exposure Management](https://www.g2.com/products/crowdstrike-falcon-exposure-management/reviews) - [Datto Endpoint Detection and Response (EDR)](https://www.g2.com/products/datto-endpoint-detection-and-response-edr/reviews) - [Debian](https://www.g2.com/products/debian/reviews) - [DeskDay](https://www.g2.com/products/deskday/reviews) - [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews) - [DNSFilter](https://www.g2.com/products/dnsfilter/reviews) - [DocBee Ticket-System](https://www.g2.com/products/docbee-ticket-system/reviews) - [Docusnap](https://www.g2.com/products/docusnap/reviews) - [Drata](https://www.g2.com/products/drata/reviews) - [Dropsuite](https://www.g2.com/products/dropsuite/reviews) - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) - [FortiClient](https://www.g2.com/products/forticlient/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Genuity](https://www.g2.com/products/genuity/reviews) - [GLPI](https://www.g2.com/products/glpi/reviews) - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - [Google Cloud Tools for PowerShell](https://www.g2.com/products/google-cloud-tools-for-powershell/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [GroWrk](https://www.g2.com/products/growrk/reviews) - [Guardz](https://www.g2.com/products/guardz/reviews) - [HALO](https://www.g2.com/products/halo-range-solutions-halo/reviews) - [HALO](https://www.g2.com/products/halorecognition/reviews) - [HaloITSM](https://www.g2.com/products/haloitsm/reviews) - [HaloPSA](https://www.g2.com/products/halopsa/reviews) - [Halo Service Desk](https://www.g2.com/products/halo-service-desk/reviews) - [Heimdal](https://www.g2.com/products/heimdal/reviews) - [Hudu](https://www.g2.com/products/hudu/reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) - [Huntress Managed Security Awareness Training](https://www.g2.com/products/huntress-managed-security-awareness-training/reviews) - [InsightVM (Nexpose)](https://www.g2.com/products/insightvm-nexpose/reviews) - [IRONSCALES](https://www.g2.com/products/ironscales/reviews) - [ITGlobal](https://www.g2.com/products/itglobal/reviews) - [IT Glue](https://www.g2.com/products/it-glue/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kaseya Managed SOC](https://www.g2.com/products/kaseya-managed-soc/reviews) - [Liongard](https://www.g2.com/products/liongard/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Bing Web Search API](https://www.g2.com/products/microsoft-bing-web-search-api/reviews) - [Microsoft BitLocker](https://www.g2.com/products/microsoft-bitlocker/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Defender Vulnerability Management](https://www.g2.com/products/microsoft-defender-vulnerability-management/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Exchange](https://www.g2.com/products/microsoft-microsoft-exchange/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OpenText Content Management](https://www.g2.com/products/opentext-content-management/reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) - [PAR POS](https://www.g2.com/products/par-pos/reviews) - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) - [Qualys PCI](https://www.g2.com/products/qualys-pci/reviews) - [Qualys VMDR](https://www.g2.com/products/qualys-vmdr/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) - [Reftab](https://www.g2.com/products/reftab/reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) - [RepairShopr](https://www.g2.com/products/repairshopr/reviews) - [Rewst](https://www.g2.com/products/rewst/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [ScalePad Lifecycle Manager](https://www.g2.com/products/scalepad-lifecycle-manager/reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - [Secureframe](https://www.g2.com/products/secureframe/reviews) - [Sentinel](https://www.g2.com/products/sentinel-crisis-management-sentinel/reviews) - [SentinelOne Purple AI](https://www.g2.com/products/sentinelone-purple-ai/reviews) - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [SentinelOne Singularity Network Discovery](https://www.g2.com/products/sentinelone-singularity-network-discovery/reviews) - [SentinelOne Singularity RemoteOps Forensics](https://www.g2.com/products/sentinelone-singularity-remoteops-forensics/reviews) - [SentinelOne Singularity XDR](https://www.g2.com/products/sentinelone-singularity-xdr/reviews) - [SentinelOne Vigilance Respond](https://www.g2.com/products/sentinelone-vigilance-respond/reviews) - [SentiOne](https://www.g2.com/products/sentione/reviews) - [SE Ranking](https://www.g2.com/products/se-ranking/reviews) - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [SherpaDesk](https://www.g2.com/products/sherpadesk/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) - [Sophos Central](https://www.g2.com/products/sophos-central-2022-06-17/reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) - [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) - [Stellar](https://www.g2.com/products/stellar-shopally-sa-stellar/reviews) - [SuperOps](https://www.g2.com/products/superops/reviews) - [Synology Office Suite](https://www.g2.com/products/synology-office-suite/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [TANSS](https://www.g2.com/products/tanss/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews) - [Tenable Vulnerability Management](https://www.g2.com/products/tenable-vulnerability-management/reviews) - [Threat Command by Rapid7](https://www.g2.com/products/threat-command-by-rapid7/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [TrendAI Vision One - Endpoint Security](https://www.g2.com/products/trendai-vision-one-endpoint-security/reviews) - [Trend Micro Antivirus + Security](https://www.g2.com/products/trend-micro-antivirus-security/reviews) - [Ubiquiti Network Management System](https://www.g2.com/products/ubiquiti-network-management-system/reviews) - [UrBackup](https://www.g2.com/products/urbackup/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Veeam Data Cloud for Microsoft 365](https://www.g2.com/products/veeam-data-cloud-for-microsoft-365/reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - [VideoLan](https://www.g2.com/products/videolan/reviews) - [VMware ESXi](https://www.g2.com/products/vmware-esxi/reviews) - [WatchGuard Network Security](https://www.g2.com/products/watchguard-network-security/reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Zammad](https://www.g2.com/products/zammad/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## NinjaOne Features **Administration** - Change Management - Asset Management - Reports & Analytics **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Email Storage - Encryption - Reporting - Email Analysis - Migration - Archive Backup **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Functionality ** - Incremental Backup - OS Boot Recovery - Bootable Disk - Online Restore **Management and Discovery - IT Documentation** - Search and Indexing - Version Control - Access and Permissions **Monitoring - Network Monitoring** - Real-Time Monitoring **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Management** - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Knowledge Base** - Q & A - Link Sharing - Searchable **Analysis** - Threat Detection **Service Desk** - Help Desk - Incident Reports - Process Workflow **Management** - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Local Backup - Storage Formats **Compatibility ** - Endpoint Variety - SaaS Application Variety - Storage Formats **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Maintenance** - Remote Reboot - Remote Printing **Performance** - Multiple Backup Versions - Unlimited Backup - Lag Free Operation **Operations - IT Documentation** - Integrations - Automation - Reporting **Analytics - Network Monitoring** - Packet & Flow Analysis **Agentic AI - Email Archiving** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Operating System** - Multi-Systems Support - Apple Support - Android Support **Security** - Verification - Role-Based Permission - Public vs Private **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **Compliance** - Security Standards - Cloud Data Protection **Management** - File Sharing - Security Standards - Encrypted Storage **Management** - File Sharing - Security Standards - Encrypted Storage **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Management** - Reporting - Administration Console - Access Management - Asset Management - Policy Dictation **Communication ** - Text Chat - Screen Annotations **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - PC Backup** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Security Management** - Incident Reports - Security Validation - Compliance **Security** - Data Encryption - Security and Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Functionality** - Ticketing System - Performance Logging - Alerting - Automation **Security** - Data Encryption - Compliance **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Remote Wipe - Security **Communication** - Social Features - Tagging - Upload - Comments **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top NinjaOne Alternatives - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,219 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,982 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews)