--- title: Bonterra Network for Good Reviews meta_title: 'Bonterra Network for Good Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 417 reviews by the users' company size, role or industry to find out how Bonterra Network for Good works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 417 scale: '5' date_modified: '2026-07-17' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Bonterra Network for Good Reviews **Vendor:** Bonterra **Category:** [Donor Management Software](https://www.g2.com/categories/donor-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 417 ## About Bonterra Network for Good Reach your fundraising goals, connect with supporters, and advance your mission with Bonterra Network for Good all-in-one fundraising software. Overwhelmed by messy spreadsheets, toggling between applications, or tripping over complex and unnecessary features that aren’t worth paying for? Network for Good brings together all the tools, features, and guidance you need so you can confidently raise funds and build strong donor relationships. Built for small and growing nonprofits, only Network for Good is designed to help you become a better fundraiser. Get donor management, powerful communication tools, online fundraising features, and more—all in one integrated software. Plus, our best-in-class onboarding, customer service, and data migration are always included. ## Bonterra Network for Good Pros & Cons **What users like:** - Users commend the **ease of use** of Bonterra Network for Good, praising its intuitive layout and seamless integration. (36 reviews) - Users appreciate the **comprehensive functionalities** of Bonterra, enhancing donor management and campaign coordination effectively. (18 reviews) - Users praise the **effective donations management** features of Bonterra Network for Good, enhancing donor engagement and communication. (17 reviews) - Users find Bonterra Network for Good's **donor management** invaluable for tracking donations and maintaining donor communication effectively. (15 reviews) - Users appreciate the **intuitive layout** of Bonterra Network for Good, enabling easy navigation and effective fundraising management. (15 reviews) - Users rave about the **excellent customer support** of Bonterra Network for Good, appreciating their responsiveness and effective solutions. (14 reviews) - Tracking (13 reviews) - Email Marketing (12 reviews) - Donor Engagement (11 reviews) - Donation Tracking (10 reviews) **What users dislike:** - Users find the **high fees** of Bonterra Network for Good burdensome, limiting its affordability for small organizations. (9 reviews) - Users find the **missing features** in Bonterra Network for Good hinder their ability to effectively manage events and reporting. (7 reviews) - Users experience **poor customer support** , finding online chat unresponsive and issues difficult to resolve efficiently. (7 reviews) - Users find the **confusing interface** of Bonterra Network for Good challenging, complicating usage and causing frustration. (6 reviews) - Users express frustration with **inconsistent donation management** and difficulties in personalizing mass communications effectively. (6 reviews) - Users note the **limited customization** of Bonterra Network for Good templates, restricting their ability to tailor their donation pages effectively. (6 reviews) - Limited Features (5 reviews) - Users find the **difficult setup** of Bonterra Network for Good frustrating, often requiring extensive trial and error to navigate. (4 reviews) - Users criticize the **system's reliability** , reporting challenges with donor tracking and limited filtering options for reports. (4 reviews) - Users find Bonterra Network for Good to be **too expensive** for small organizations, straining their budgets significantly. (4 reviews) ## Bonterra Network for Good Reviews ### 1. Amazing for Small Nonprofits: Great Filters, QuickBooks Integration, and Helpful Support **Rating:** 4.5/5.0 stars **Reviewed by:** Velma W. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Bonterra Network for Good?** Being able to connect with donors regularly using the filters has been really helpful. The integration with QuickBooks is also useful. Overall, the product performs amazingly well for nonprofits with limited staff, and it makes day-to-day work feel more manageable. The support staff has been very helpful whenever I’ve needed assistance. I also use the AI regularly to enhance campaigns and improve emails. **What do you dislike about Bonterra Network for Good?** I’ve only been using the software for a couple of months, so I can’t really speak with any expertise about what issues I might have with it yet. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Donor updates, email blasts, and the ability to thank donors effectively and in a timely way for their donations. I also like being able to see, at a glance, what donors are interested in helping with. It’s helpful to keep all the information in one profile so I don’t have to jump around to find what I need. ### 2. An Essential Tool for Managing Donors, Events, and Communications **Rating:** 3.5/5.0 stars **Reviewed by:** Wendy B. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Bonterra Network for Good?** I have been very happy with Bonterra Network for Good. The system is very user-friendly and easy to navigate. I use it for all aspects of our fundraising, including donations, events, donor communications, reporting, letters, and email campaigns. It is simple to pull reports quickly and access the information I need. **What do you dislike about Bonterra Network for Good?** There are a few features I wish were more flexible. One limitation is that you cannot easily split a single donation between multiple campaigns. For example, if a donor gives $1,000 and wants to allocate it between two different funds or initiatives, there is not a simple way to record that. I also wish event sponsorships were better integrated into a donor’s overall giving history. When someone sponsors an event, it is categorized separately and does not appear the same way as a donation, which can make it look like a supporter has not contributed when reviewing donor records. Bonterra recently added AI features, but they come at an additional cost. I would prefer to see those tools included as part of the platform subscription, especially since many nonprofits are already working within limited budgets. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Network for Good helps us keep all of our fundraising efforts organized in one place. As a small nonprofit with a lean staff, having one system where we can manage donations, events, donor communications, acknowledgements, and reporting saves a tremendous amount of time. ### 3. Network for Good: Reliable, Easy-to-Use Fundraising Platform with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Susan M. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Bonterra Network for Good?** The Network for Good staff are always coming up with new and creative ways to assist us with fundraising. We have been using NFG for about 10 years and rarely have any issues. The system is easy to learn and train other team members. While the pricing has gone up considerably, it is still the most affordable system that does exactly what we need. I haven't experienced any down time with software at all. The fundraising pages are easy to set up as the system walks you through each step. Tutorials are available and done very well. **What do you dislike about Bonterra Network for Good?** It is a little cumbersome to add a spouse/significant other and link the accounts. It seems to be a manual process. **What problems is Bonterra Network for Good solving and how is that benefiting you?** While it is not a traditional CRM, it works better than any we reviewed. It is nice to have a one stop shop at our fingertips. ### 4. Easy Donor Segmentation and a Helpful Dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Erica A. | Manager of Donor Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about Bonterra Network for Good?** I like that you can easily segment donors by amount, last donation date, whether they’re lapsed or recurring, and even by the targeting suggestions offered by Que. I also appreciate the Dashboard, which pulls this information together and highlights it for you. **What do you dislike about Bonterra Network for Good?** My biggest frustration with NFG is that I can’t segment event attendees directly from the event page. The page gives me the option to send a communication, but when I try to create a list for a specific group of attendees, the process is convoluted and confusing. I’m still not sure how to do it. My additional frustration is the lack of ease in reporting the lapsed recurring donor immediately, accurately, and readily available either reported to me weekly or easy for me to pull for the time period I am requesting. **What problems is Bonterra Network for Good solving and how is that benefiting you?** NFG makes it simple to track donors, when and how much they donate, automated thank you emails with amount and date for their tracking, event, fundraising and campaign pages are easy to build and use. ### 5. Bonterra Guided Fundraising is helpful for newbies **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn J. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Bonterra Network for Good?** It spells out step by step what to do for fundraising campaigns which makes using & operating campaigns easy to use. Gives prompts to remember where you are at on each step. Allows great donor communication & thank yous via email, text, videos, snail mail options. Customer support is readily available for any questions or help needed. **What do you dislike about Bonterra Network for Good?** When entering donations the template requires multiple "tabbing" past options we do not use. The page is long so scrolling or tabbing multiple times to get to the bottom of the page takes extra steps. would be nice to be able to customize the page for our organization's specific purposes. On the fundraising page, the options for photos that will work with the template (automatic cropping) is quite annoying. It crops and makes the photo very grainy. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Donor management for year end giving statements is fantastic. Also personalized thank you's for each gift. ### 6. Great resource for a great price, tons of functionality, and great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Tara H. | Finance and Administrative Officer, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Bonterra Network for Good?** There have been many new functions and capabilities built in which further the great work that nonprofits can do. There are also a lot of amazing trainings available to help learn new things and train new staff! **What do you dislike about Bonterra Network for Good?** More functions for the nonprofit in terms of being able to process donor credit card donations as it is still limited. We have many donors that are not comfortable with computers or tech, so having more capability to process those donations would be extremely beneficial! **What problems is Bonterra Network for Good solving and how is that benefiting you?** Network for Good is allowing us to easily have access to donor information and donation history. It allows for easy access to communicating with donors. Network for Good also allows for easy processing of credit card donations. The reporting features are also a great benefit for our organization as are the filter functions and group functions. **Official Response from Kathleen Connelly:** > Hi Tara, Thank you for reviewing us! We are thrilled to hear that our platform has been a great resource for your nonprofit at an affordable and competitive price. We strive to make donor management easy, so it's fantastic to hear that you've found our platform to be user-friendly and that it's helped streamline your organization's donor management efforts. We appreciate your support and look forward to continuing to provide you with excellent service! Thanks so much for being a Network for Good customer! Keep doing awesome things :) Kathleen ### 7. A true Partner for Our Nonprofit Mission **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Bonterra Network for Good?** I use Bonterra Network for Good as our CRM system, and its features let me text, email, and send newsletters out to our donors and volunteers. With their new Que addition, I have more free time to complete additional necessary tasks, and I don't have to use multiple different platforms, which saves time and money. I love that they are open to feedback from their customers. They consistently listen and keep improving the platform based on the needs of nonprofits like ours, so as a growing organization it's reassuring to know the software is evolving alongside us rather than remaining static. They are always rolling out updates and new additions, which help us streamline fundraising, donor management, and communication without having to invest in additional tools. Many of the enhancements make everyday tasks more efficient, allowing us to spend more time focusing on our mission instead of administrative work. Their customer support has also been a significant strength. When questions or challenges arise, the support team is responsive, knowledgeable, and genuinely interested in helping us find solutions, and that level of partnership gives us confidence we have the resources we need to succeed. Having a platform that values customer input, continually innovates, and provides dependable support makes it feel like a true partner in helping us advance our mission. The initial setup was very simple. I was able to upload my contacts directly, but they also offer that service to customers for no charge. **What do you dislike about Bonterra Network for Good?** {"I would really like for Bonterra Network for Good to expand on their Volunteer capacities so that I don't have to purchase another program from a different company."} **What problems is Bonterra Network for Good solving and how is that benefiting you?** Using Bonterra Network for Good as our CRM, I have more free time for other tasks and don't have to use multiple platforms, which saves time and money. The frequent updates help us streamline fundraising, donor management, and communication, so we can focus more on our mission instead of admin work. **Official Response from Neil Grasso:** > Hi Kimberly, Thank you for the positive review! We're thrilled to hear you're finding our timely support and continuous feature releases helpful for your organization's efficiency. We're especially glad that Que is working like a personal assistant for you with reports and emails. We appreciate your suggestion about automatic donor emails for manual donations – feedback like yours helps us continue improving our platform to better serve organizations like yours. To submit a product enhancement request, please visit the Ideas portal within Network for Good. Thank you again! ### 8. Great product with tons of functionality at a great price, with quick and helpful customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Bonterra Network for Good?** Teaching new staff members has been really easy as well. There are also a plethora of amazing help guides to assist with new areas that the nonprofit is not familiar with. **What do you dislike about Bonterra Network for Good?** Bonterra would be more beneficial for nonprofits if we could enter credit card donations for our donors without having to sign into their account. There are some ways in which we receive donations that make it difficult to enter the donations, so more flexibility and usability for the nonprofits to work with donations, specifically credit cards. Many of our donors don't use computers or don't have email addresses, so allowing the nonprofit to have more functionality with the credit card donation processing would be extremely helpful! **What problems is Bonterra Network for Good solving and how is that benefiting you?** They're providing a reputable means in which our donors can make their donations. It's beneficial to us because when the donors trust the resource, they feel more comfortable with the organization's fiscal accountability and that the funds will be used in the manner in which they were intended. ### 9. Centralized Donor Management with Some Navigation Hiccups **Rating:** 3.5/5.0 stars **Reviewed by:** Darya M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Bonterra Network for Good?** I like having everything in one place with Bonterra Network for Good, especially the dashboard snapshot of donations. It's helpful to gauge year to year where we are, as our organization is in its 10th year. It's also beneficial to see where we stand at different times of the year, like during October when we have our big fundraising event and it's Breast Cancer Awareness month. **What do you dislike about Bonterra Network for Good?** The duplicates, what to do with them, different emails, some clunky navigation, and we can't do our annual event using it. **What problems is Bonterra Network for Good solving and how is that benefiting you?** I use Bonterra Network for Good to manage donor contact info, send mass emails, track donations, see a dashboard snapshot, and organize everything in one place. It's helpful for year-to-year comparisons, especially during events like Breast Cancer Awareness month. ### 10. Easy to Use, Flexible Features for Almost Any Business **Rating:** 4.0/5.0 stars **Reviewed by:** Karen F. | Database Manager & Special Projects, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Bonterra Network for Good?** It's easy to use and has features that can be adapted for almost any company need **What do you dislike about Bonterra Network for Good?** Customer service is limited. It would be nice to have a dedicated PERSON that we could call when the need arises, instead of just relying on virtual chat, office hours or being referred to online resources. **What problems is Bonterra Network for Good solving and how is that benefiting you?** NFG allows us to really segment our correspondence based on our custom groups and has helped us as we start moving into more donor based outreach. We are excited for the (currently in beta testing) Grants Management feature. ### 11. User-Friendly Yet Needs Improvement in Donor Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Carmin L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Bonterra Network for Good?** I find Bonterra Network for Good very user friendly. I also think the filters in the software are helpful for pulling down certain reports. **What do you dislike about Bonterra Network for Good?** I've been asking for a long time that the recurring donors that show up in the software are captured outside of people who give within the system. So there's people that give directly through the Network for Good platform that we have. And those are the only ones that are captured as recurring donors, but we also add in gifts that people send via check and ACH into it. But those are not captured as recurring donors, and I think that is something that needs to be improved on. **What problems is Bonterra Network for Good solving and how is that benefiting you?** I use Bonterra Network for Good to keep track of all our donors, segment donor lists, and monitor fundraising progress yearly. ### 12. Use to be good, now falling behind. **Rating:** 2.5/5.0 stars **Reviewed by:** Ashton N. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Bonterra Network for Good?** There is nothing new that they have added that I like. **What do you dislike about Bonterra Network for Good?** Allow me to shut off AI. I hate AI, and it's not ethical or safe. Their email blast system, is outdated, and I wish I never got rid of Mailchimp. Their customer service is hit or miss. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Keeps a list of all our donors, helps us run campaigns, and organizes our contacts into folks we can send email blasts to. ### 13. This is an all-in-one platfrom for donor management that is easy to navigate. **Rating:** 4.5/5.0 stars **Reviewed by:** Judd P. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Bonterra Network for Good?** We've been using Network for Good for over five years. They've made updates recently to make it easier for donor management and communications. **What do you dislike about Bonterra Network for Good?** There is nothing that we dislike about the platform. **What problems is Bonterra Network for Good solving and how is that benefiting you?** We are a small nonprofit organization where I wear every hat in the administrative side of our nonprofit. BGF allows me to easily commicate with donors and fundraise. **Official Response from Kathleen Connelly:** > Wow, thank you for this fantastic feedback, Judd! We're thrilled to hear our donor management platform is making your life easier as you wear all those administrative hats. Your ability to easily communicate with donors and fundraise is exactly what we aim for - empowering changemakers like you to focus on your mission, not wrestling with software. Keep up the amazing work you're doing! ### 14. A Platform that Can Do It All for a Nonprofit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Bonterra Network for Good?** I like how easy the software Network for Good is to use. The dashboard on the front page, the easy-to-look-up contacts, and the ability to personalize e-mail campaigns are the top ways I use the platform. **What do you dislike about Bonterra Network for Good?** I wish we could upload higher sized videos into e-mail campaigns that viewers can watch from their inbox instead of having to link through. It would be great to plug in to our website more. The campaign pages are useful for directing donors to, but it would feel more authentic if integrated into our website. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Tracking our donors, tracking annual fundraising goals, and communication with our audience. ### 15. All-in-One Communications, Event Tickets, and Donation Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Kristi P. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Bonterra Network for Good?** communications, event tickets and tracking donations all in one place **What do you dislike about Bonterra Network for Good?** Queries could be made easier through the filters **What problems is Bonterra Network for Good solving and how is that benefiting you?** seeing a donor's record all in one place- if they open emails, give regularly, etc. ### 16. Streamlined Event Management, Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Amber R. **Reviewed Date:** January 19, 2026 **What do you like best about Bonterra Network for Good?** I really appreciate being able to look at historical donor data with Bonterra Network for Good. It's helpful to know what donors have given, when they've given, and in honor of whom. I also find it extremely useful and user-friendly for managing our fundraising events, like setting up sponsorships and ticket sales. **What do you dislike about Bonterra Network for Good?** In the event space of the software, on the user's end, it was not super user friendly. We had some feedback from people who came to our event that said that the logging in and registration process was confusing. I think that on the user end, people purchasing tickets and bidding on silent auction items, that experience could be improved to be a little bit more user friendly, especially for older folks who don't typically use that type of stuff. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Bonterra Network for Good helps us organize donors, track donations over time, set up sponsorships, handle silent auctions, and sell tickets for our annual fundraiser efficiently. **Official Response from Neil Grasso:** > Hi Amber, Thank you for the thoughtful review! We're thrilled to hear that Bonterra Network for Good is helping you efficiently organize donors, track historical data, and manage your fundraising events. We appreciate your constructive feedback about the user experience on the customer-facing side, especially regarding registration and accessibility for older users. Your insights help us improve our platform for everyone. For additional resources and training that might help optimize your event setup, please visit https://www.bonterratech.com/training. To submit a product enhancement request, please visit the Ideas portal within Network for Good. Thank you again! ### 17. Seamless Donor Engagement, Needs User-Friendly Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria M. **Reviewed Date:** January 16, 2026 **What do you like best about Bonterra Network for Good?** I like that Bonterra Network for Good is live, which lets us see donations in real time. We can also update our accounts with checks or direct deposits and see all transactions live. It's valuable because we can track our progress weekly or monthly, and it helps us manage our monthly budget. The system allows better engagement with donors by facilitating timely communication and fundraising actions. Additionally, transitioning to Bonterra was easy, with helpful videos and AI features that answer questions instantly, making it a user-friendly experience. **What do you dislike about Bonterra Network for Good?** I'm not always happy with the way the features for pulling stats and understanding lapsed donors work. These features are not very easy or user-friendly to get out of Bonterra Network for Good. I think this might have to do with how Bonterra and Network communicate about how the money is being dispersed into our account. **What problems is Bonterra Network for Good solving and how is that benefiting you?** I use Bonterra Network for Good to communicate with donors and process payments. It offers real-time donation visibility, helping us track monthly performance and engage better with donors. **Official Response from Neil Grasso:** > Hi Victoria, Thank you for the detailed review! We're thrilled to hear you're finding success with real-time donation tracking and that the transition to Bonterra was smooth with our helpful resources. We appreciate your constructive feedback about the stats and lapsed donor features - this insight helps us improve. To submit a product enhancement request, please visit the Ideas portal within Network for Good. If you need additional support, please contact us at https://www.bonterratech.com/contact-us. Thank you again! ### 18. Beautiful Bonterra **Rating:** 5.0/5.0 stars **Reviewed by:** Tavon M. | GSA, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Bonterra Network for Good?** Using Bonterra's Apricot software has been a major asset for streamlining our operations. Right from the start, its user-friendly interface facilitated smooth client intake processes and efficient data entry. Everything about the platform screams scalability and reliability, making it an all-in-one solution for organization. It's been critical in achieving more with less effort—a vital ally in our mission-driven work **What do you dislike about Bonterra Network for Good?** Nothing so far i like everything abiut it **What problems is Bonterra Network for Good solving and how is that benefiting you?** all data entry and client information is safely and securely stored and available for my use. ### 19. Easy-to-Use Fundraising Platform I Rely on Daily **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2026 **What do you like best about Bonterra Network for Good?** Easy to use platform for fundraising. I use it daily. **What do you dislike about Bonterra Network for Good?** There are alot of limitations on how a fundraising page can look and it's features. Feedback I have gotten from our users is that they want more flexibility in the visual parts of a fundraising page. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Helps with our fundraising efforts for first party and third party ### 20. Easy, Effective, and with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2026 **What do you like best about Bonterra Network for Good?** I like that Bonterra Network for Good is easy to use and that it has templates available so you don't have to start from scratch. I enjoy being able to create any type of content, such as blogs or newsletters for the community. I also like that donations can be created easily. Additionally, the initial setup was good and quick, and the Bonterra team helped me resolve an issue to log into my profile. **What do you dislike about Bonterra Network for Good?** I would like to be able to modify the templates more; there are some that do not allow modification as I would like. For example, add images where I want, be able to create and modify images. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Bonterra Network for Good is easy to use and has templates that help me not start from scratch. I can create any type of content and it also makes it easy to create donations. **Official Response from Neil Grasso:** > Hi Wendy, Thank you so much for this wonderful review! We're thrilled to hear that Bonterra Network for Good is making content creation and donation management so much easier for you. It's fantastic that our templates are saving you time and that our support team helped resolve your login issue. We truly appreciate your feedback about template customization - insights like yours help us continue improving our platform to better serve organizations like yours. To submit a product enhancement request, please visit the Ideas portal within Network for Good. Thank you for choosing Bonterra! ### 21. Streamlines Donations, But Needs Clearer Event and Email Guidance **Rating:** 5.0/5.0 stars **Reviewed by:** BJ H. | Social Media Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Bonterra Network for Good?** Network for Good is very helpful in the way that it collects donations and handles my donor lists and makes it easier for me to send out thank you letters to them. **What do you dislike about Bonterra Network for Good?** I think the least helpful thing is that when you are creating an event or making a letter or email, it doesn't explain enough what each function does as you are creating it, so I end up skipping a lot of it. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Network for Good makes it really easy for people to donate and it makes it easy for me to keep in contact with my donors, with emailing and sending Thank You Letters. It is also good as a database that shows all of my donors and donations and we use that for research a lot. ### 22. Automates Donor Management, Needs Better Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Brian C. **Reviewed Date:** November 30, 2025 **What do you like best about Bonterra Network for Good?** I use Bonterra Network for Good because it's simple to use and automates a lot of functions that save a significant amount of time, especially for donor management. This automation streamlines many tasks, allowing me to focus on other important areas of our operations. I also find it very beneficial for tracking donations and donor communications. The system effectively maintains our records of donor donations and the history of when people donate, providing a comprehensive view of our fundraising efforts. Furthermore, it provides templates for fundraising emails and automatically sends thank you messages to donors, ensuring that our communication is both effective and efficient. The donation processing capability is another feature that I appreciate, as it helps manage the financial aspects seamlessly. Overall, the system's ease of use and time-saving automation features are what I like most about Bonterra Network for Good. **What do you dislike about Bonterra Network for Good?** I find that the templates for the donation page are limiting in terms of customization options. There are constraints on how much I can customize, particularly regarding images and text formatting for things like donation impact statements. Additionally, the email creation software can be quite tricky to use, limiting my ability to do all the customization that I desire. **What problems is Bonterra Network for Good solving and how is that benefiting you?** I use Bonterra Network for Good to track donations, maintain donor records, automate communication like fundraising emails, and process donations efficiently, saving time in donor management. ### 23. Wonderful All-in-One Hub for Donations and Fundraising **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Bonterra Network for Good?** It is wonderful for having all of the donations, fundraising, finical satistics in one place. **What do you dislike about Bonterra Network for Good?** Sometimes it is difficult to filter out for statistics that I need. **What problems is Bonterra Network for Good solving and how is that benefiting you?** It is great for making our newsletter, donation pages and tickets for events. ### 24. Effortless Setup, Exceptional Fundraising Features **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy H. **Reviewed Date:** December 04, 2025 **What do you like best about Bonterra Network for Good?** I highly appreciate Bonterra Network for Good's email capability and donor information capability, finding them exceptionally easy to use and effectively integrated. This seamless incorporation significantly enhances my fundraising efforts by streamlining communication and providing comprehensive donor insights. Additionally, the initial setup process was impressively straightforward, as the platform handled data migration smoothly, facilitating a hassle-free transition to the new system. This positive experience is further supported by my high likelihood of recommending Bonterra Network for Good to others, reflecting my confidence in its features and benefits. **What do you dislike about Bonterra Network for Good?** I dislike the reliability of the system. It poses challenges in maintaining consistent performance, which is crucial for my fundraising activities. Unreliable systems can lead to disruptions in donor stewardship and affect overall productivity. **What problems is Bonterra Network for Good solving and how is that benefiting you?** I use Bonterra Network for Good for donor stewardship and appreciate its easy-to-use email and donor information capabilities, which are incorporated together effectively. ### 25. Well-Organized Contacts and Giving, with Easy Access to Key Actions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Bonterra Network for Good?** I particularly like how the contact and giving section are organized. For example, in the contact section you can (without having to go into the contact information) send a video, an email, write a letter or mark as acknowledged. It is easy to find information. **What do you dislike about Bonterra Network for Good?** Filters are not user friendly, particularly selection a custom date. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Utilizing NFG as a donor database has been extremely beneficial along with the ability to communicate with them. ### 26. All in one, affordable, and user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Chris F. | Development Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Bonterra Network for Good?** Special Events, Auction, Donation pages, CRM, donation payment options **What do you dislike about Bonterra Network for Good?** Changing payment for services what seems like every year. Que not being able to do many things like automate responses, reminders, pull information from system **What problems is Bonterra Network for Good solving and how is that benefiting you?** Everything is in one place and easy to use. ### 27. Robust CRM with Room for Improvement in Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Girls Inc of Columbus a. **Reviewed Date:** October 21, 2025 **What do you like best about Bonterra Network for Good?** I appreciate the functionalities provided by Bonterra Network for Good, including the CRM capabilities that help manage donor information and their contributions, both in-kind and monetary. I love the campaign and event management features that allow me to run campaigns, manage ticket sales for events, and have these seamlessly integrate with the CRM, ensuring all event information is transferred automatically. The ability to maintain ongoing communication and touchpoints with our donors is highly beneficial as it supports our organization's engagement efforts. Furthermore, I value the recent inclusion of AI, which has the potential to greatly enhance ease of reporting once further optimized, allowing for quicker access to data and insights needed for tasks like constructing reports for donor management. At this time, AI tool was not able to successfully pull this report for me. The ability to handle mass email and text communications within one platform is incredibly advantageous. I consistently recommend Bonterra Network for Good on various platforms, committees, and partnerships due to these valuable capabilities and the platform’s forward-thinking direction in donor engagement and relationship management. **What do you dislike about Bonterra Network for Good?** I find it challenging that there is a lack of user-friendly reporting functionalities within the system itself. Having to export data to Excel spreadsheets for further manipulation is cumbersome and inefficient, especially with over 5,000 donors in the management system. This process not only causes confusion but also introduces possibilities for human error. Additionally, the current AI integration has limitations, as it cannot yet produce specific reports, such as those needed for annual appeals (mass mail out process i need all donors (donations/ticket purchases/etc.) with mailing addresses present that have given within the last 3 years to our organization and include all major lifetime donors with mailing addresses ($5,000 and up) in one comprehensive report. There is no streamlined user-friendly reporting that can handle this request without spending hours reviewing Excel Spreadsheets. Furthermore, relying on third parties for verifying mailing addresses and manipulating data further complicates our workflow. **What problems is Bonterra Network for Good solving and how is that benefiting you?** I use Bonterra Network for Good to streamline donor management, campaigns, and event ticketing in one platform, enhancing donor communication. However, I face challenges with reporting ease and integration, often needing external tools for complex reports and accurate data handling. ### 28. Streamlined Donor Communication, Some Newsletter Hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Jesse S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Bonterra Network for Good?** I like the ease of use of Bonterra Network for Good. It makes everything I need to do easy and streamlined, allowing me to accomplish tasks quickly and efficiently. **What do you dislike about Bonterra Network for Good?** Sometimes, when creating various newsletters, there are some errors that come up that are difficult to work around. **What problems is Bonterra Network for Good solving and how is that benefiting you?** I use Bonterra Network for Good to easily communicate with all of our donors, set up donation campaigns, and sell event tickets. It streamlines everything I need to do, making tasks quick and efficient. **Official Response from Neil Grasso:** > Hi Jesse, Thank you for the positive review! We're thrilled to hear that Bonterra Network for Good is streamlining your donor communication, donation campaigns, and event ticket sales with such efficiency. We're sorry to hear you're experiencing some challenges with newsletter creation errors. If you need additional support, please contact us at https://www.bonterratech.com/contact-us. Thank you again! ### 29. Change for the best! **Rating:** 4.0/5.0 stars **Reviewed by:** Melanie S. | Administrative Assistant and Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Bonterra Network for Good?** Bonterra Network for Good is the only online donation platform I've used. So I don't have a lot to compare it to. With that being said, I find it universally great for tracking donors and their donations. It offers a lot of features to initiate contact with current, old and lapsed donors. I would also like to mention that there have been significant changes that have made it easier to use, easily integrated with QuickBooks as well as clear and precise AI help to address any support issues I may come accross. **What do you dislike about Bonterra Network for Good?** I find the cost to be a little on the high side. The price would be the biggest factor. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Initally when I started using Bonterra Network for Good you could not see (at least to my knowledge) exactly what donations were included in deposits. It made our accounting difficult to understand. However, the new ability to see the deposit dates on the reports helps drastically. ### 30. All Donations Tracked in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Laura S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Bonterra Network for Good?** I like that I can keep track of all donations in one place. **What do you dislike about Bonterra Network for Good?** Nothing that I can think of at the moment. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Keeping track of all our donations both monetary and in-kind. **Official Response from Neil Grasso:** > Hi Laura, Thank you for the positive review! We're glad to hear that Bonterra Network for Good is helping you keep track of all your donations in one centralized location. Thank you for choosing Bonterra! ### 31. We pay because this is a good system! **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy G. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2025 **What do you like best about Bonterra Network for Good?** Once you understand how to use the system, it is easy to use, allows you to divide contacts into groups so you can send specific communications to various contacts and the donation platform is easy for donors and enables us to manage donations quickly. **What do you dislike about Bonterra Network for Good?** We use the system to communicate with donors and clients. The systems sometimes bounces non-gmail emails and that can be frustrating. It is a setting that needs to be reset every now and again. Also, bounced emails are not removed from your contacts, so when you review annually, you must request they delete the bounced emails. If you do not request this, the bounced emails could place you in a higher contact level and the system costs more money. **What problems is Bonterra Network for Good solving and how is that benefiting you?** They have helped us resolve the bounced contact situation to prevent our account from going to the next contact level, they provide great customer service and can help you resolve all challenges you cannot figure out. Very supportive system! ### 32. Everything You Need **Rating:** 5.0/5.0 stars **Reviewed by:** Charyte H. | Administrative Assistant and Program Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Bonterra Network for Good?** Bonterra is an amazing software for fundraising, events, and auctions. The best feature is the fact that there are ALWAYS opportunities to learn. There are so many live training sessions, articles, video archives, and a chat feature. **What do you dislike about Bonterra Network for Good?** There really is no downside. If I had to choose one, I'd say that it can be overwhelming to get started. However, it is easy to find the answers to your questions and they are always rolling out new updates to make the experience even better. **What problems is Bonterra Network for Good solving and how is that benefiting you?** We are a small organization, and that means that we have a very small staff. Bonterra makes it simple for us to do the things that we need to do among the staff that we do have. Everything is streamlined and easy to manage. ### 33. Simple and Effective Donor Management **Rating:** 5.0/5.0 stars **Reviewed by:** Rory G. | Web Content Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Bonterra Network for Good?** Bonterra has been a lifesaver in terms of donor management. Using the contacts feature and email blasts we have been able to put out higher and more frequent newsletters and mailings to our donors and subscribers. Onboarding was made incredibly simple and the customer service team took care of our entire import from Little Green Light. The templates for donor receipts and thank you's have also been a huge bonus! Overall we are very happy with the system and cannot wait for future updates, as each has made the platform even better than the last. **What do you dislike about Bonterra Network for Good?** One downside to Bonterra is not having an easy way to link two donors of the same household to the same donation. There is a household donation view, but due to the way donations are input they must be made by one person, officially. I also hope a future update will allow us to look up donors by address in the Giving tab, not just the contacts tab. Those two are my only wishes! **What problems is Bonterra Network for Good solving and how is that benefiting you?** Bonterra (NFG) has made it much easier to collaboratively approach donor management and communications. Now our executive director, marketing, and accountant can all easily log in and have access to the same important information they need for their job, rather than having to ask one another for specific reports or mailing lists because only one person has a software license. It's also so much better because it's web-based, allowing us to work from home or other locations when needed. ### 34. The platform offers friendly customer care with all the tolls I need for fundraising in one place. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2021 **What do you like best about Bonterra Network for Good?** One place fundraising tool; peer-to-peer platform; collation and aggregation of donations. **What do you dislike about Bonterra Network for Good?** I guess I receive too many emails pointing me to one tool or the other while I have what I need. **Recommendations to others considering Bonterra Network for Good:** The product is satisfactory. **What problems is Bonterra Network for Good solving and how is that benefiting you?** We send mass emails, letters to persons without email addresses, aggregate donors, filtering for donor managment. I was elated to realize that we could use it for peer-to-peer fundraising. ### 35. Empowers Nonprofits with Efficient Donor Management **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa J. **Reviewed Date:** September 03, 2025 **What do you like best about Bonterra Network for Good?** I find Bonterra Network for Good incredibly valuable for tracking donations and staying in contact with our donors, both individual and corporate. I appreciate its user-friendly interface, especially after transitioning from a manual tracking system. The integration for sending automatic texts and emails to sponsors is highly beneficial. It also supports us with event planning and budgeting, while enabling us to express gratitude and maintain constant communication with donors, which I find essential. The tracking feature is a major highlight, allowing for easy reporting and data management. I also appreciate that updates are made regularly, which keeps the service innovative and effective. **What do you dislike about Bonterra Network for Good?** We find the limitation on the number of users to be a problem, as it's currently only allowed to have three users. Our organization needs more access for additional users beyond the treasurer, president, and executive assistant. **What problems is Bonterra Network for Good solving and how is that benefiting you?** We use the product for donor engagement, event management, and financial tracking. It simplifies contact management and fundraising, enhancing budgeting and planning. Automated communication with sponsors and donors ensures effective interaction. ### 36. Donors will love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Terrie C. | Finance/Billing Specialist, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Bonterra Network for Good?** Easy access for our donors and our company as well. It is easy to maneuver and follow the steps to make the donations. The fees are low and everything is going to a good cause. Bonterra network for good is set up with easy to follow steps for every aspect of the website. It makes it very easy to make annual or yearly donations to the company that you are passionate about. **What do you dislike about Bonterra Network for Good?** Nothing. I like the system. I have no dislikes. The system is set up for an easy following process of donating to your favorite company, or fund raiser. **What problems is Bonterra Network for Good solving and how is that benefiting you?** To track our donations aside from our other income, and to be able to keep in contact with our donors. ### 37. A Great Platform For Donor Management and Donor Communications **Rating:** 4.0/5.0 stars **Reviewed by:** Nici B. | Development and Volunteer Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Bonterra Network for Good?** Donor management is fairly simple. Creating filters and contact groups has helped us pull information to keep us informed about our donor groups and fundraising campaigns. Communication with donors through email blasts, text messages and direct mail has been a useful tool for our non-profit, as well. We have several ticketed events throughout the year. Setting up events in NFG has been simple and works well for inviting guests, tracking ticket sales, promoting and staying in contact with event guests. Customer support through the chat feature has been very helpful. They are quick to respond and have generally been able to resolve my issues and/or lead me to whatever training we need. In our organization the Development role uses NFG nearly every day. Overall, we are happy with the product and are looking forward to future improvements that will help where some features are currently lacking. **What do you dislike about Bonterra Network for Good?** Events and auctions could use some improvement. The check-in feature for guests attending our events is much too slow to be an effective tool for our organization. Also, the Auctions function was not the best. We had challenges with managing item images for printing as well as checking out items once they were won. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Donor tracking, cultivation and communication has been made simpler by NFG. Overall, NFG has allowed our Development team to be more effective, especially through launching new fundraising campaigns and event promotion. ### 38. A very comprehensive database management program that is a great tool, but I'm struggling to learn **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Bonterra Network for Good?** The ease of inputting names and contacts I'd have to say is the best feature and affects my job the most. My job as an administrative assistant only really requires limited knowledge of this program, label creation, database input and searching for addresses, but all these are very easy to use and I LOVE how easy labels are to create! **What do you dislike about Bonterra Network for Good?** I know there are so many more features I could use, but I don't because I feel they're hard to understand, like the filtering is very confusing to me. I wish there video tutorials that I can watch at my free time instead of Webinars occasionally. **What problems is Bonterra Network for Good solving and how is that benefiting you?** That's hard for me to answer with the kind of user I am, just data input and retrieval and labels. While it sure does make these very easy, I have really had issues with Excel/Word to run mail merges for labels being tricky and this is a breeze on here. So, I guess, that would be my problem that was solved. ### 39. NFG Review- From a Newbie **Rating:** 5.0/5.0 stars **Reviewed by:** Josh W. | Engagement Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Bonterra Network for Good?** CRM management. Ease of use. Layout. Tracking donations very effectively. **What do you dislike about Bonterra Network for Good?** Not having notes for an organization link to a specific contact or vice versa. Event funcationality- specific to silent auction is clunky. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Donation tracking is very effective when tracking ACH donations with the ability to accurately label these and connect with Quickbooks. ### 40. Bonterra is a great choice for fundraising software **Rating:** 5.0/5.0 stars **Reviewed by:** Steven N. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Bonterra Network for Good?** The CRM/Database software is extremely user-friendly. Great design and great features. The customer support has been excellent as well. For a small to mid-sized nonprofit organization, Bonterra is the best product. **What do you dislike about Bonterra Network for Good?** I would like Bonterra to add additional stanfard fundraising measurements to the dashboard. We would like to have quick reports that measure the three (3) donor types: Retained, New and Re-activated. ALL donors fall into one of these three categories. Currently I have to to run two filter reports to calculate retained and new donors. The only way that to get the reactivated donor total is by subtracting the new and retained from the total. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Bonterra is a complete database that accurately logs and tracks donations. Without this system, our fundraising would suffer. Bonterra also provides a customizable online giving page. Donations and donor information are directly entered into the database. This saves time for gift processing. **Official Response from Kathleen Connelly:** > Hi Steven, thank you for your wonderful feedback! It's amazing to hear the difference Bonterra makes for you and your organization. We appreciate you sharing the specific reports you're looking for and will be sure to share them with our product team, but encourage you to participate in our product feedback portal as well! Keep up the great work! ### 41. Easy to Use and Robust, but Pricey with Underwhelming Customer Service **Rating:** 3.0/5.0 stars **Reviewed by:** Sean B. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Bonterra Network for Good?** Platform is easy to use and is robust in its offerings **What do you dislike about Bonterra Network for Good?** Very expensive for small organizations and customer service is not well done. **What problems is Bonterra Network for Good solving and how is that benefiting you?** CRM and scheduling **Official Response from Neil Grasso:** > Hi Sean, Thank you for taking the time to share your feedback about Bonterra Network for Good. We're glad to hear that you find the platform easy to use and appreciate its robust offerings for your CRM and scheduling needs. We understand your concerns about pricing for smaller organizations. We'd also like to apologize for any poor customer service experiences you've encountered thus far. We'd love to learn more about how we can better support you. Please feel free to reach out to us at https://www.bonterratech.com/contact-us to share additional details. Thank you for choosing Bonterra. ### 42. So far, so good! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Bonterra Network for Good?** To me the tool seems user friendly and intuitive. I have no qualms with Network for Good, despite having heard feedback from others that it is not their favorite. I have compared Network for Good to other leading CRM's and found that it does the same as the others. For now, i'll be sticking with NFG. I like the easy ability to add contacts, create households, and import and export data. Customer service is also pretty timely. **What do you dislike about Bonterra Network for Good?** I do wish that it had more features in the editing email capabilities. Also, I wish it had a more intuitive design around donor journeys, and prompted me for next steps that I should be taking based off inputted touch-points or data. **What problems is Bonterra Network for Good solving and how is that benefiting you?** It keeps all my contacts in one place and allows me to create households. It creates ease in mailing and contact lists. ### 43. The best tool for empowering your development team **Rating:** 5.0/5.0 stars **Reviewed by:** Luke A. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Bonterra Network for Good?** Working with Bonterra Network for Good is incredibly easy. I'm able to input donor contact info, donations, and track giving habits without too many clicks and navigating clutter. It's intuitive and shows me everything I need to know in one place. I was also very pleased with the simple onboarding and coaching I received from their team. I can't imagine going back to other tools. **What do you dislike about Bonterra Network for Good?** I have no complaints, this tool helps me so much. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Users can easily make donations and participate in our events and silent auctions. My team and I can add donations, coordinate communications, and so much more so easily. ### 44. Network For Good is Really a Great Tool for Non-Profits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Bonterra Network for Good?** Easy to use. Real time information. Tracking the open rate and click thru on eblast communications. Like that it is an all in one platform. The eblasts are easy to create and track. We like the texting feature as well. So many folks use text as their main form of communication, **What do you dislike about Bonterra Network for Good?** Would prefer to have the option of live help rather than doing the chat and getting links to look at. **What problems is Bonterra Network for Good solving and how is that benefiting you?** was able to have one program instead of 2. Very beneficial to track donations and engagement with communications. makes me more productive. ### 45. Bonterra Network for Good for a non-profit **Rating:** 4.0/5.0 stars **Reviewed by:** Jason L. | Director of Finance and HR, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2025 **What do you like best about Bonterra Network for Good?** The CRM is user friendly and implementation was fairly easy. They have templates for campaign giving and functionality to handle events and silent auctions. **What do you dislike about Bonterra Network for Good?** There customer service doesn't have a phone number, they want you to use a chat feature which doesn't work well with my internet browser. They can't refund a donation quickly if someone gave by mistake even though I notified them within hours of it happening. There is no good method for tracking grants received with this software. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Keeping track of all our donors and sending out newsletters monthly. It's nice to track the activity per donor interaction. ### 46. 5-Star Review – Excellent Donor Management System! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Bonterra Network for Good?** We've been using Bonterra Network for Good for a few years, and it's truly transformed how our organization operates. One of the standout features is the ease of use—the interface is clean, intuitive, and user-friendly, making it simple for our entire team to navigate and manage donor relationships efficiently. The ease of implementation was also impressive. From initial setup to full integration with our existing processes, the onboarding experience was smooth and well-supported. We were up and running quickly, without the typical headaches of adopting new software. What sets this platform apart is the exceptional customer service. Their support team is always responsive, knowledgeable, and genuinely invested in helping us succeed. Anytime we’ve had a question or needed assistance, they’ve been quick to provide effective solutions. Overall, this system has made donor management more organized, effective, and far less stressful. It is highly recommended to any nonprofit looking to streamline operations and enhance their donor relationships! **What do you dislike about Bonterra Network for Good?** While we appreciate the overall functionality of the donor management system, we’d like to see improvement in the filter options for searching and reporting on donors. Currently, the available filters are somewhat limited, which makes it challenging to generate more specific or customized reports. Applying more advanced or multi-layered filters would greatly enhance our ability to analyze donor data, segment our communications, and track engagement more effectively. We hope to see expanded filter and reporting capabilities in future updates. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Bonterra Network for Good has been a tremendous asset to our organization. It is a solid, centralized database that keeps all of our donor information organized, accurate, and easily accessible. One of the biggest benefits has been the significant time savings it provides. Tasks that once required manual tracking and coordination hours are now streamlined, allowing our team to focus more on building relationships and advancing our mission. The system’s automation, reporting tools, and intuitive layout help us work smarter, not harder. It’s become essential to our daily operations and long-term development strategy. ### 47. A great platform with multiple tools and support for non profits **Rating:** 4.5/5.0 stars **Reviewed by:** Misty M. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Bonterra Network for Good?** Our small nonprofit was struggling to manage our donors, donations and engagement trying to cobble together a web of support with various options. We moved to Network for Good to consolidate our information and tactics for optimum reach and engagement. Having all of the information in one place (contact info, giving info, interactions, click rate, etc) has been immensely helpful to our small staff wearing many, many hats. Organized groups allow us to target communications and not send massive scattershot emails. We haven't had many issues but the minor things that have come up have been handled quickly and easily with customer support. **What do you dislike about Bonterra Network for Good?** One of our biggest cons is the price tag. We are a small nonprofit and every penny spent needs to be for a good reason. It was an expensive decision for us but we have appreciated all the tools and benefits. **What problems is Bonterra Network for Good solving and how is that benefiting you?** The fundraising campaigns were something that we didn't even realize we needed but have been so great. The flexibility to have different campaigns for different needs has been great. I feel like our donor engagement and the tools to thank our donors has been so helpful. ### 48. Great all in one CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Denise S. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about Bonterra Network for Good?** I like having everything in one place. It's pretty easy to use. I love how when someone does anything, it's all documented in the system:bid on an auction item, donate, open an email. I love the metrics. **What do you dislike about Bonterra Network for Good?** The cost keeps going up! The interface on the auctions for the donor could be a little more friendly. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Tracking donor relations, giving,emails, even helps with the accounting, and now you have added volunteers. ### 49. Easy to Learn with Excellent Support Resources **Rating:** 5.0/5.0 stars **Reviewed by:** Carol J. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Bonterra Network for Good?** Easy to learn - so much I still haven't learned, but have access to videos and chats when I am ready! **What do you dislike about Bonterra Network for Good?** So far, we haven't located a down side!! **What problems is Bonterra Network for Good solving and how is that benefiting you?** Easy reporting and tracking of donors in whatever way we need to. **Official Response from Neil Grasso:** > Hi Carol, We appreciate the positive review! We're happy to hear you are finding Bonterra Network for Good easy to learn. Thank you! ### 50. User Friendly and Affordable System **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa P. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Bonterra Network for Good?** We've had a positive experience using Bonterra as our CRM. It's helped us to better track donations and communicate with donors. Other features we've enjoyed are its user friendly interface, how easy it was to set up, and the affordable price tag. **What do you dislike about Bonterra Network for Good?** We would love to see Bonterra integrate with more social media platforms and allow us to modify the header information that displays on contact records. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Bonterra primarily solved for donation tracking and consolidating our communications. We enjoy the centralized platform and ease of use. It's also incredibly affordable, which is great for our bottom line. ## Bonterra Network for Good Discussions - [Can you please consider adding a tool to help me track/monetize the value of volunteer hours in NFG?](https://www.g2.com/discussions/can-you-please-consider-adding-a-tool-to-help-me-track-monetize-the-value-of-volunteer-hours-in-nfg) - 1 comment, 1 upvote - [Is Network For Good going to collect monetary donations from platforms like LinkedIn and others?](https://www.g2.com/discussions/is-network-for-good-going-to-collect-monetary-donations-from-platforms-like-linkedin-and-others) - 1 comment, 1 upvote - [There has to be a way to go from event to event and let’s say I raise 100k. 1 check gets sent of 25k. In the mean time, I start another event after the 100k event, if I sold this event out before the next check is sent off, you can’t tell the difference in funds. It’s a book keeping nightmare.](https://www.g2.com/discussions/there-has-to-be-a-way-to-go-from-event-to-event-and-let-s-say-i-raise-100k-1-check-gets-sent-of-25k-in-the-mean-time-i-start-another-event-after-the-100k-event-if-i-sold-this-event-out-before-the-next-check-is-sent-off-you-can-t-tell-the-difference-in-fun) - 2 comments, 1 upvote - [What is Network for Good used for?](https://www.g2.com/discussions/what-is-network-for-good-used-for) - 1 comment - [View Bonterra Network for Good pricing details and edition comparison](https://www.g2.com/products/bonterra-network-for-good/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+04%3A15%3A12+-0500&secure%5Bsession_id%5D=f5039828-5724-4107-a4ff-af5493c824f8&secure%5Btoken%5D=419eba9cc87470564bdba525e92e707b16e0611ebfa85bf66650bf5bb9e2eebb&format=llm_user) ## Bonterra Network for Good Integrations - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) ## Bonterra Network for Good Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Administration** - User Dashboard - Donor Profiles - Reporting - Templates **Auctioneering** - Auction Listings - Bidding Window - Auction Type - Ticketing - Mobile Bidding - Fundraising **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Donor Management** - Acknowledgments & Communications **User Interface** - Bidder Profiles - Sorting - Bid Alerts **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking **Administration** - Bid Confirmation - Payment Processing - Reporting ## Top Bonterra Network for Good Alternatives - [Givebutter](https://www.g2.com/products/givebutter/reviews) - 4.7/5.0 (2,139 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) - 3.9/5.0 (621 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) - 4.6/5.0 (1,493 reviews)