Monitask Reviews & Product Details

And in order to scale profitably, I need granular visibility into the effort cost behind every e-commerce function. Monitask delivers that data. We measure time at a granular level: “Customer Service Ticket Resolution,” “SEO Keyword Research per Product Category,” “Influencer Partnership Management.” The project dashboards update me in real time where our resources are going. It’s not about watching people; it’s about perfecting a business system. 2) The ability to create 'client style reports' for our own 'internal business reviews' that allow you to further bring your client's into your strategy is invaluable. Review collected by and hosted on G2.com.

The platform's analytics are backward-looking. I need predictive insights. For example, if minutes spent on “Returns Processing” tick upward as sales volume does, it should be able to predict when we will need more customer service help not just alerting me to the problem once it has occurred. Review collected by and hosted on G2.com.

As a junior AM with 15+ clients to juggle in Media/Retail/Our Wine Club, Monitask helps me stay organised and accountable." The manual timer is what I use to log time for specific client tasks such as ‘Q4 Media Plan Client Vineyards Inc.’ or ‘E-commerce Bundle Promo Setup’. The basic start/stop function is easy to use, and the ability to file time under separate clients lets me see where my week actually goes. The daily “Focus Time” report helps me see how much solid, uninterrupted work I get done versus time scheduled in meetings or reading emails a game changer when it comes to improving my productivity. And it gives my manager concrete data in our check-ins, turning general summaries into hard numbers. Review collected by and hosted on G2.com.

For me, the mobile app is too limited. Whenever I am at a client lunch or an industry tasting event, I want to easily record that time as “client relationship” time from my phone, but it’s a bit tricky. I often add the time block afterward, which causes my data errors. Review collected by and hosted on G2.com.

Monitask provides me with specific and real-time tracking information on how my team actually spends project hours. Integration with Asana and Jira projects logs project hours automatically into project tasks, so there is no need for double entry. The automated screenshots, masked for privacy, give accountability without undue managerial intrusion. Review collected by and hosted on G2.com.

While the mobile app task-switching process might take a while, which is not very convenient for devs to switch between pressing tasks, a smoother mobile experience will help avoid the issue of sometimes incorrect logging. More integration with the likes of GitLab and Azure DevOps would also help. Review collected by and hosted on G2.com.

Successful high-end retail store management is very much about precision the precision of customer service, visual merchandising and operations. Monitask has the precision accuracy I need with my team’s time. We each have company tablets for which we use Monitask to log hours against particular in-store tasks: “VIP Client Appointment,” “Window Display Reset for New Collection” or “Inventory Audit - Handbags.” Geofencing means an employee can’t forget to start tracking when they are on-site. That planned screenshot feature (slightly obscured to protect the customer's privacy) allows us a plain incontrovertible look at what "work" is being done during those crucial hours; an entirely non-invasive look. It’s the shift-by-shift productivity report I look at every morning to organize tasks for the day. Review collected by and hosted on G2.com.

A touch-sensitive mobile UI to switch tasks quickly is not fast enough in a retail store. If an associate is pulled off the processing line to serve a VIP client, he or she should be able to tap one button on the store tablet to change functions. The procedure is too cumbersome, so that the list of to-dos are sometimes registered incorrectly afterwards. Review collected by and hosted on G2.com.

In the sneaker trade, launch days usually amount to well-managed chaos. Monitask is my command center. We assign and track tasks in real-time with store tablets: "Queue Management for Yeezy Drop," "Social Media Live Coverage," or "Post-Drop Inventory Count." The geofencing means clock-in/out is automatic, and the live dashboard tells me if tasks are slipping behind schedule by the minute throughout the day. The screen hot history (with its customers’ faces blurred) is the ideal way to review launch execution, and resolve any disputes about what happened during peak frenzy. The crude "Active/Idle" signal for each employee lets me shuffle people from hot zones in real time. Review collected by and hosted on G2.com.

Your reporting isn’t specific enough to our own retail KPIs. As someone who has enjoyed much of that, the next time we take a massive hit I want to see a report that automatically ties: Staff time spent on 'Customer Verification' Work items completed and; 10 hours of 'Line Management' Incident reports entered based on those definitions. For the moment, I need to cross-match Monitask data with our POS system manually in order to see that analysis. Review collected by and hosted on G2.com.

I'm head of a global nonprofit group that focuses on fashion sustainability, you can’t let anything go to waste. time and resources “are subject to frequent scrutiny, particularly by my funders and board. Monitask gives me the transparency I need and without all the overhead. My team tracks hours against various initiatives such as our “Global Circular Fashion Forum” or the research grant for “Supplier Sustainability Benchmarking.” I can visually see if our scarce resources are being spent against our pillars on dashboard. Receiving reports that are clean and verifiable for grant applications; showing how many hours were spent where, doing what in terms of policy advocacy vs. member workshops those things are imperative for getting future funding. Review collected by and hosted on G2.com.

The platform’s reports are great for internal review, but they’re not built to tell the nuanced stories that populate nonprofit annual reports and donor briefings. I just wished that it had some more templatable export features to be able to weave the time data in with outcomes and create a bit more of a narrative style export so we wouldn't have kept having to go redesign things manually in other types of software after getting through this program. Review collected by and hosted on G2.com.

As a manager of marketing operations and client onboarding at a global software dev shop, I need to have visibility into how my distributed team is spending their time. Monitask provides me with precisely that without the friction. The project-associated automated time tracking (e.g., campaign “BIT Tech Project Platform Launch” in progress or onboarding of “Healthcare Client API Integration”) has me not worried about chasing timesheets around. The activity levels and screenshot proof (which is blurred out to ensure privacy) give a clear sense of engagement which is important when interacting between our marketing creatives in Europe & technical enablement specialists in Latin America. I use the weekly productivity reports as my guiding tool to steer meetings. Review collected by and hosted on G2.com.

It could be smarter for cross-functional teams. I oversee both marketers, where productivity can mean design time in Figma, and technical enablement, where it’s time in documentation portals. Monitask's reporting feature does not allow for easy side-by-side comparisons of these distinct productivity patterns, nor does it let you create custom "focus score" dashboards per “role”. I often export to Excel to create those views on my own. Review collected by and hosted on G2.com.

I’m an IT support specialist at Anthropic and I’m responsible for managing internal security alerts, as well as servicing employee tech requests. Monitask is a lifesaver for us as a team. We have it set up to automatically begin tracking when we log onto our IT service portal, ServiceNow. It means that every minute you spend working on a phishing alert diagnosis, troubleshooting a VPN problem for a remote researcher or configuring MFA is automatically tracked against a correct ticket ID. With the stealth screenshot (set every 20 minutes), it gives us clear evidence of work for serious security incidents that we require for internal audit. The Daily activity summary provides the real-time load distribution for my manager for better visibility of our team’s load. Review collected by and hosted on G2.com.

The one big gap for us in our IT use case is no integration with our EDR console. The difference here is that when I’m looking into a security event via tools such as CrowdStrike, there’s no record kept of that time unless I manually add it using some kind of placeholder task in Monitask. If we had a direct integration or browser extensions that could see activity in the security admin portals, this would save us time and provide a more conclusive audit trail. Review collected by and hosted on G2.com.

Time tracking at project level integrated with procurement platform is needed for my job. My 5 strong sourcing specialists use it to log hours against certain supplier evaluations, contract negotiations, and quality audits. For instance, my recent “Tonic Plant Fiber” sourcing project or the “EU Packaging Compliance” review. With the automatic stealth screenshots ensuring I have focus time, plus the weekly report by supplier and project phase, I have just what I require to perform cost analysis and department review. Review collected by and hosted on G2.com.

The reporting of the platform isn't natively integrated with our ERP’s procurement module (NetSuite). To try to understand then cost of sourcing initiative for example, I need to export time data from Monitask over to material costs in NetSuite (and export and map another column back) which can take us a couple hour every quarter spending review. Review collected by and hosted on G2.com.

As a co-founder, I need transparency not micromanaging. Monitask’s rich dashboards and automatic reports give me just that. We use it to track the time my editorial and sales teams spend on specific projects — say, our “Q1 Industry Forecast” report or the “Programmatic Advertising” webinar series. There’s tracking — silent, automatic tracking — so we can measure against real work patterns, and weekly productivity insights to help me uncover bottlenecks or notice that our design team is spending too much time on revisions versus creating new content. Review collected by and hosted on G2.com.

The platform is not seamlessly integrated with our primary CMS. We need to manually reconcile Monitask time logged with real article and campaign publish dates using our CMS —another step into for every vertical at the end of the month to calculate profitability. Review collected by and hosted on G2.com.