
The automatic time tracking and activity tracking are absolutely key to keeping on top of the remote sales team I manage. We log time spent on the desktop app under headings such as “prospecting for new wholesale accounts,” “following up (with) the Spring ’25 collection” and “managing VIP client orders.” The ability to take a stealth screenshot every 15 minutes makes for an unobtrusive but clear view of the work staff are doing, and weekly reports that break down hours by client/client task make their way into my one-on-ones with each sales rep. Review collected by and hosted on G2.com.
When sales reps are on the go, we can't use quick task-switching in mobile app. For instance, when a rep is at a trade show and has to track time against multiple client meetings from his phone — it’s too complicated. Also, there could be more customizable fields for reporting on sales-specific things (lead pipeline stages should have more freedom). Review collected by and hosted on G2.com.
