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G2 recognized Monitask
Monitask

By Monitask

5.0 out of 5 stars

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Monitask Reviews & Product Details

Pricing

Pricing provided by Monitask.

Pro

Starting at $4.99
Per Month

Monitask Integrations

(6)
Verified by Monitask

Monitask Media

Monitask Demo - Dashboard
Employee monitoring dashboard
Monitask Demo - Application and Web Usage
Discover websites and apps used by your team members
Monitask Demo - Real-time monitoring dashboard
Review your team activity in real-time
Monitask Demo - Timeline screen
Dive deep into employee daily activities
Monitask Demo - Employee profile page
Keep all information about your team members in a central vault
Monitask Demo - Shifts
Assign shifts to your team members
Monitask Overview
Play Monitask Video
Monitask Overview
Monitask Overview - Legacy
Play Monitask Video
Monitask Overview - Legacy
Monitask Promo
Play Monitask Video
Monitask Promo
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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Monitask Reviews (294)

Reviews

Monitask Reviews (294)

5.0
294 reviews

Pros & Cons

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AB
Country Manager
Computer Software
Enterprise (> 1000 emp.)
"Great Great Tracking Project-Specific Work to bill a client"
What do you like best about Monitask?

The ability to powerfully track the time on the client project and capability to detect cheating makes us believe that the time spent on client projects is a fair and valid. Our billing integrity can never give in to this. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

At times, the usage monitoring of the application may see the monitoring of even short, valid research time as unproductive. it involves subtle examination by a manager. Review collected by and hosted on G2.com.

YM
Web Development
Information Technology and Services
Mid-Market (51-1000 emp.)
"Optimal to Track our Automated Retail Processes."
What do you like best about Monitask?

The time tracking automated works in the background. It allows our team leads to have a dashboard that shows whether our operations and support teams are operational and processing the high number of automated orders on our platform. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

There are some false idle flags that we have had where team members are on a long phone call with partners and this would have to be manually adjusted. Review collected by and hosted on G2.com.

Bianca  C.
BC
Operation Manager
Outsourcing/Offshoring
Mid-Market (51-1000 emp.)
"Boosts Productivity and Reporting, But UI Needs Improvement"
What do you like best about Monitask?

Monitask has been very helpful in our support department. It also enable us to monitor the actions of each agent enabling him or her to be productive even when at home. The reports are also straightforward and can be customized and I like the automated email summaries. It has simplified making shift plans and performance analysis so much easy. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

The UI is rather dull, and a visual improvement would ensure that using it becomes even easier in everyday life. Review collected by and hosted on G2.com.

Colleen G.
CG
Accounting
Accounting
Small-Business (50 or fewer emp.)
"Monitask Brings Transparency to Virtual Teams, with a Small Learning Curve"
What do you like best about Monitask?

Monitask removes the gambling aspect of leadership of a virtual team. we no longer need to work on being updated on what is happening, but rather, we can see at any given moment, who is doing what and how the time is being spent. it is though one has a transparent window into the working day. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

It has a little learning curve in the start but once we all became accustomed to it, it became second nature. Review collected by and hosted on G2.com.

Jon  B.
JB
Founder and president
Computer Software
Mid-Market (51-1000 emp.)
"Excellent Monitoring and Integrations, Minor Reporting and Battery Issues"
What do you like best about Monitask?

Monitask monitors their time spent in Zendesk and LiveChat to idle spots to ensure a rapid reassign of queues. Intercom integration enhances metrics of chats, and blurred screenshots make it compliant without privacy concerns. Real time notifications help keep the reps on their toes and weekly reports are used to identify top performers. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

The voice call tracking lacks the hold-time specifics and report templates may be more personalized. During the long shifts, the laptop battery drain may be observed. Review collected by and hosted on G2.com.

LC
Co founder
Accounting
Small-Business (50 or fewer emp.)
"Organized Our Client Billing and Made Time Tracking Transparent and Accurate."
What do you like best about Monitask?

The site has transformed our billing of clients. We now possess unquestioning records on how much time we actually spend on the account of every client which has enabled our invoicing procedure to be smooth sailing and clear. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

This did have some moderate learning curve with some of our lower tech bookkeepers when first being introduced to the software into our fully remote workforce. Review collected by and hosted on G2.com.

Chip  M.
CM
Owner
Consulting
Small-Business (50 or fewer emp.)
"Faster Time Tracking of Consulting Firms"
What do you like best about Monitask?

I do like that Monitask will do the time tracking and reporting of our consulting team. We are able to monitor each hour spent on various projects of clients and not to use manual input. The connection with Slack can bring immediate updates nature of the reports, which disaggregates productive hours and the use of the apps and even brings out idle time. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

An inbuilt invoicing module would be good. Review collected by and hosted on G2.com.

James  K.
JK
Technical Support Manager
Computer Software
Small-Business (50 or fewer emp.)
"Excellent Time Tracking for Distributed Teams, But Needs Offline Support"
What do you like best about Monitask?

Monitask offers solid and correct time tracking that is compatible with the distributed development teams. Patters of work are also well presented in the reports, which make us more organized in planning the sprints and deliverables. I prefer Monitask as it provides managers with email summaries each day to track the process without disturbing the attention of developers. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

Offline tracking would also be a welcome addition to the developers that operate in restricted connection places. Review collected by and hosted on G2.com.

Kristen  S.
KS
Product Marketing | Design | Brand | Entrepreneurship
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Empowers Team Oversight with Great Reporting, Needs More Design-Friendly Templates"
What do you like best about Monitask?

Monitask will ensure I am in control of my creative team but not micromanaging them. The screenshots reflect the progress without regular check-ins and the activity reports assist me in prioritizing workloads in the projects. I also prefer that I can create project-specific reports to the clients to demonstrate them the amount of time spent on their campaigns. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

I would like to have more design friendly report templates in the form of presentations. Review collected by and hosted on G2.com.

Jason  B.
JB
Web & Digital Footprit Strategist
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Effortless Campaign Management with Powerful Insights, Minor Screenshot Timing Issue"
What do you like best about Monitask?

Monitask helps us manage multiple campaigns at once by providing visibility into how much time our team spends on each task. The data helps us identify where creative bottlenecks happen, so we can address them early. I like that all reports are automated, and the tool integrates seamlessly with our project management workflow. It's simple to use but powerful in impact. Review collected by and hosted on G2.com.

What do you dislike about Monitask?

Sometimes the screenshot intervals could be slightly shorter for high-activity projects. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Monitask.

Pro

Starting at $4.99
Per Month

Business

Starting at $6.99
Per Month

Enterprise

Contact Us
Per Month
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Monitask Features
Reporting
APIs / Integration
Internationalization
Ease of Completing Timesheets
Tracking Time to Project/Task
Billable Time Rate Management
Invoice Creation and Delivery
Project Accounting / Revenue Recognition
Time Tracking
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