--- title: monday AI Work Platform Reviews meta\_title: 'monday AI Work Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17114 reviews by the users' company size, role or industry to find out how monday AI Work Platform works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 17114 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- ### monday AI Work Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find monday AI Work Platform to be **easy to use** , enhancing organization and streamlining project management effectively. [(3935 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1057948&qs=pros-and-cons#reviews) Users highlight the **effective cross-functional collaboration** in monday AI Work Platform, enhancing project management and team communication. [(2721 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1056211&qs=pros-and-cons#reviews) Users love the **efficiency of clean workflows and automations** for managing complex projects seamlessly in monday AI Work Platform. [(2666 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1059426&qs=pros-and-cons#reviews) Users value how monday AI Work Platform enhances **organization** and keeps teams coordinated with easy access to information. [(2606 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1054544&qs=pros-and-cons#reviews) Users value the **clean workflows and automation** provided by monday AI Work Platform for efficient task management. [(2368 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1058133&qs=pros-and-cons#reviews) Users note the **missing messaging features** and challenging upgrade requirements, limiting their overall experience with monday AI. [(1681 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1054865&qs=pros-and-cons#reviews) Users find a **steep learning curve** due to implementation challenges and slow performance with large datasets. [(1163 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1054710&qs=pros-and-cons#reviews) Users find the **limited features** of monday AI Work Platform insufficient for comprehensive reporting and essential functionalities. [(1003 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1057551&qs=pros-and-cons#reviews) Users find the **interface not intuitive** , facing challenges with complex workflows and basic functionalities. [(822 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1056163&qs=pros-and-cons#reviews) Users find the **limited customization** options frustrating, hindering efficiency and collaboration across teams. [(728 mentions)](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1055214&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of monday AI Work Platform ##### 1. Ease of Use Users find monday AI Work Platform to be **easy to use** , enhancing organization and streamlining project management effectively. [ See 3935 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1057948&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Indispensable for cross-functional teams" What do you like about monday AI Work Platform? Monday does what it says on the box, bringing clarity and oversight to projects, regardless of what business unit is responsible. From being able to a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Best way to track our work!" What do you like about monday AI Work Platform? Suggestions to better AI and automation usage according to our needs and demands. Easily communication with the AI assistant. ##### 2. Team Collaboration Users highlight the **effective cross-functional collaboration** in monday AI Work Platform, enhancing project management and team communication. [ See 2721 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1056211&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Indispensable for cross-functional teams" What do you like about monday AI Work Platform? Monday does what it says on the box, bringing clarity and oversight to projects, regardless of what business unit is responsible. From being able to a ![Guss W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guss W.") GW Guss W. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Workflows with Efficient Automation" What do you like about monday AI Work Platform? I love how monday Work Management simplifies my day with automation. Automation is the best thing since spreadsheets! It alleviates the need for me to ##### 3. Project Management Users love the **efficiency of clean workflows and automations** for managing complex projects seamlessly in monday AI Work Platform. [ See 2666 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1059426&qs=pros-and-cons#reviews) See Related User Reviews ![Heather B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather B.") HB Heather B. Small-Business (50 or fewer emp.) 5.0/5 "Monday is our "Work Bible"" What do you like about monday AI Work Platform? It helps us keep all of our projects organized. It is where we can store all information in one place which makes project management easier. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Indispensable for cross-functional teams" What do you like about monday AI Work Platform? Monday does what it says on the box, bringing clarity and oversight to projects, regardless of what business unit is responsible. From being able to a ##### 4. Organization Users value how monday AI Work Platform enhances **organization** and keeps teams coordinated with easy access to information. [ See 2606 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1054544&qs=pros-and-cons#reviews) See Related User Reviews ![Heather B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather B.") HB Heather B. Small-Business (50 or fewer emp.) 5.0/5 "Monday is our "Work Bible"" What do you like about monday AI Work Platform? It helps us keep all of our projects organized. It is where we can store all information in one place which makes project management easier. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Indispensable for cross-functional teams" What do you like about monday AI Work Platform? Monday does what it says on the box, bringing clarity and oversight to projects, regardless of what business unit is responsible. From being able to a ##### 5. Task Management Users value the **clean workflows and automation** provided by monday AI Work Platform for efficient task management. [ See 2368 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1058133&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Indispensable for cross-functional teams" What do you like about monday AI Work Platform? Monday does what it says on the box, bringing clarity and oversight to projects, regardless of what business unit is responsible. From being able to a ![Skyler C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Skyler C.") SC Skyler C. Mid-Market (51-1000 emp.) 5.0/5 "Extremely good work management tool" What do you like about monday AI Work Platform? It’s incredibly easy to track project progress, build workflows and integrate new employees into the business, and setting up automations save me a lo ### 5 Cons or Disadvantages of monday AI Work Platform ##### 1. Missing Features Users note the **missing messaging features** and challenging upgrade requirements, limiting their overall experience with monday AI. [ See 1681 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1054865&qs=pros-and-cons#reviews) See Related User Reviews ![Skyler C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Skyler C.") SC Skyler C. Mid-Market (51-1000 emp.) 5.0/5 "Extremely good work management tool" What do you dislike about monday AI Work Platform? That when you import sheets it adds as a new group and does not give the option to update one of the existing groups. Also the fact that I don't have ![Guss W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guss W.") GW Guss W. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Workflows with Efficient Automation" What do you dislike about monday AI Work Platform? Subitems of subitems could help a few of our workflows, but we've been able to work around it. ##### 2. Learning Curve Users find a **steep learning curve** due to implementation challenges and slow performance with large datasets. [ See 1163 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1054710&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Indispensable for cross-functional teams" What do you dislike about monday AI Work Platform? Like any platform with capability, Monday can be a steep learning curve at times. Generally, the day to day is functional, but be prepared to invest t ![Guss W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guss W.") GW Guss W. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Workflows with Efficient Automation" What do you dislike about monday AI Work Platform? Subitems of subitems could help a few of our workflows, but we've been able to work around it. ##### 3. Limited Features Users find the **limited features** of monday AI Work Platform insufficient for comprehensive reporting and essential functionalities. [ See 1003 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1057551&qs=pros-and-cons#reviews) See Related User Reviews ![Guss W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guss W.") GW Guss W. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Workflows with Efficient Automation" What do you dislike about monday AI Work Platform? Subitems of subitems could help a few of our workflows, but we've been able to work around it. ![Mouhsine D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mouhsine D.") MD Mouhsine D. Small-Business (50 or fewer emp.) 5.0/5 "Can't Imagine running my business without Monday" What do you dislike about monday AI Work Platform? a bit pricy and if they can allow sending emails series. at the moment we use a third party to solve that lack ##### 4. Not Intuitive Users find the **interface not intuitive** , facing challenges with complex workflows and basic functionalities. [ See 822 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1056163&qs=pros-and-cons#reviews) See Related User Reviews ![Guss W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guss W.") GW Guss W. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Workflows with Efficient Automation" What do you dislike about monday AI Work Platform? Subitems of subitems could help a few of our workflows, but we've been able to work around it. ![Thami R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thami R.") TR Thami R. Mid-Market (51-1000 emp.) 5.0/5 "Monday.com is a great project management tool for our Marketing Team" What do you dislike about monday AI Work Platform? The downsides is not being able to manage notifications from updates. I feel notifications are not necessary if one is actively working on Monday alre ##### 5. Limited Customization Users find the **limited customization** options frustrating, hindering efficiency and collaboration across teams. [ See 728 mentions ](https://www.g2.com/products/monday-com/reviews?filters%5Bsentiment_snippet%5D=1055214&qs=pros-and-cons#reviews) See Related User Reviews ![Guss W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guss W.") GW Guss W. Mid-Market (51-1000 emp.) 5.0/5 "Simplifies Workflows with Efficient Automation" What do you dislike about monday AI Work Platform? Subitems of subitems could help a few of our workflows, but we've been able to work around it. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Easy to Use, Customizable, Needs Better Board Connectivity" What do you dislike about monday AI Work Platform? I find it hard to connect items across different boards. Where there might be a communication topic which is going internally and externally, I need t ![Guss W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guss W.") GW Guss W. GRC Analyst Mid-Market (51-1000 emp.) 11/13/2023 "Simplifies Workflows with Efficient Automation" 5/5 What do you like best about monday AI Work Platform? I love how monday Work Management simplifies my day with automation. Automation is the best thing since spreadsheets! It alleviates the need for me to create constant emails and updates. I can set it to notify team members of upcoming tasks and let management know when the status changes on a specific item. We use it for everything from workflow management to project management to specific program controls, which would otherwise require several applications to manage. It allows us to quickly see where we are with projects, notify team members of important events, and keeps upper management in the loop without constant meetings. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? Subitems of subitems could help a few of our workflows, but we've been able to work around it. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? monday Work Management streamlines our project and workflow management, reduces the need for multiple applications, quickly tracks project status, notifies the team of key events, and keeps management informed. Its automation minimizes emails and updates, making my day simpler. Review collected by and hosted on G2.com. Show More 7/9/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Thami R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thami R.") TR Thami R. Digital Marketing Manager Telecommunications Mid-Market (51-1000 emp.) 12/2/2024 "Monday.com is a great project management tool for our Marketing Team" 5/5 What do you like best about monday AI Work Platform? Monday helps us manage our campaigns and projects effectively in our Marketing Team. It is a very easy tool to use. I like the automation features, they help us scale our projects and never miss any deadlines. We use the tool daily as part of our Marketing Operations. Implementing the tool was very easy and didn't require steep knowledge. The tool integrates with other applications such as SharePoint, HubSpot, etc. This helps us see the actual work that's done by any of our team members. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? The downsides is not being able to manage notifications from updates. I feel notifications are not necessary if one is actively working on Monday already. Unless a team member is not on the application, then they can receive notifications. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? Before using Monday, our campaigns weren't streamlined. It helps us deliver on our campaign plans at scale without missing any deadlines, giving us enough time to focus on strategic deliverables and optimsing output based on insights. Review collected by and hosted on G2.com. Show More 7/9/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite EM Emily M. Marketing & Business Development Manager Small-Business (50 or fewer emp.) 7/7/2026 "Streamlined Marketing Workflows with monday.com Forms and Automations" 5/5 What do you like best about monday AI Work Platform? We adopted monday.com in Q3 2023 to streamline our marketing best practices and to better organize, categorize, and distribute our workload. We also use monday.com for all the forms and requests we receive as a marketing team, and it has helped us track project status and timelines more easily. The automations within the forms allow us to limit the amount of back and forth we have between the leaders in our company. There have been a few times when the monday.com platform has been down for bugs or issues. The status of the performance is always updated and communicated promptly, and I really appreciate the status option where we can see the troubleshooting in real time. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? I don’t have much experience with the integrations; however, the one time I tried to link my Outlook calendar or Calendly account, I was blocked because I didn’t have the correct permissions. Even after working with our IT team to fix the issue, it still wouldn’t connect. That said, I haven’t tried again since then. Overall, the support we’ve received through monday.com could be improved. We’ve been enterprise users since late 2023 (possibly early 2024), and we didn’t receive any onboarding or introductory support. Everything we’ve learned and currently do in monday.com has come from hands-on practice and a lot of trial and error. It wasn’t until April of this year that we were introduced to our account representative, and we were limited to three 1-hour sessions that had to be completed within 30 days. I think this would have been much more helpful if we’d had a consistent rep checking in with us and someone we could reach out to with questions whenever we needed assistance or guidance. As enterprise users, the price feels fair for the features we receive; I just think more consistent support from a dedicated support specialist would make a big difference. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? Monday.com has helped us streamline our marketing workflows and manage the constant flow of incoming requests. The automations have limited the amount of back and forth we have to do with other leaders, and the forms themselves allow us to receive all the information we need in one pass. The platform allows us to easily divide out our tasks and keep an eye on everything we have going on in the marketing department. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Michelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle G.") MG Michelle G. VP of Commerical Small-Business (50 or fewer emp.) 7/7/2026 "Gamification and Easy Status Updates Keep Our Team on Track" 5/5 What do you like best about monday AI Work Platform? I love the gamification for my team when they need to complete tasks. It’s also great that the status items are so easy for the team to update. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? I dislike that the AI integrations seem to take too long to load. For example, when I ask for AI insights, it’s often quicker to pull the files myself and upload them into an AI agent with a screenshot. I actually did this because the “thinking” was taking too long. Also, the automations and AI features don’t seem as easy to navigate as the standard automations. For a task as important as automation, they should be clearer and easier to understand. AI is great, but it’s always “trust, but verify.” Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? Right now, there isn’t really anything on the AI side that’s solving my problems. A few times, I’ve run into a prompt telling me I don’t have the right account level to use certain features, which feels a bit strange. Honestly, that’s turned me off from even trying. I don’t want to think I’m going to use a tool to save time and effort, only to get a pop-up that blocks me from continuing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![dee m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "dee m.") DM dee m. Lead Care Manager-RN Enterprise (\> 1000 emp.) 7/2/2026 "Real-Time Updates That Keep Our Team in Sync" 5/5 What do you like best about monday AI Work Platform? I really like that it’s live—when I enter updates, everyone else can see them instantly. Since everything stays up to date, our team communicates more smoothly and we avoid duplicating work. The Excel integration feels seamless, and the AI intelligence is genuinely helpful when we’re working through changes and updates. Using it every day keeps everyone on track, aligned, and moving forward together. The platform’s bright color-coding and clean aesthetic make tracking project statuses and team workloads easy at a glance. You can build robust, no-code automations to handle repetitive tasks (e.g., notifying the next person in a workflow when a task is completed). You can tailor almost every column, tag, and view. Pricing is fair. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? While visually approachable, mastering the more complex dashboards and integrations can be overwhelming for new users without dedicated setup time Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? Task cards feature dedicated update threads, making it easy to leave comments, attach files, and tag colleagues directly within the project. The updates made are fast and efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jackson W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jackson W.") JW Jackson W. Executive Assistant Small-Business (50 or fewer emp.) 6/30/2026 "Clean, Easy-to-Learn Tool with AI and Flexible Boards — Excellent Value" 5/5 What do you like best about monday AI Work Platform? I really enjoy that it's easy to learn and teach my coworkers how to use. I also really appreciate its clean design, and ability to create several boards to organize our onboarding process or our tasks. I think it's a good price, and the AI features are really helpful and allow our team to think further ahead. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? I think the only thing that I maybe dislike is I wish there were more math functions. For example, in our budget board I am unable to have it automatically adjust our total budget remaining when I input/link our reciepts to our board. So we are left to do the math ourselves which can take a long time. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? Monday AI is really helping us solve timeline issues which improves our teams overall performance and ability to work together rather than seperately. Additionally, the support from the chat functions, talking with Monday.com people over email as well has really helped us solve the problems of having a few less tech-savy members of our team Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Laura F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura F.") LF Laura F. Administrator Small-Business (50 or fewer emp.) 6/29/2026 "The Most Valuable Tool for Our Disaster Recovery Network" 5/5 What do you like best about monday AI Work Platform? As the Network Administrator for a regional disaster recovery network serving more than 200 churches, nonprofits, and community partners across Western North Carolina, I use Monday.com virtually every day for almost every aspect of my job. It has become much more than a project management tool—it's our network database, operations hub, reporting system, and collaboration platform. When we first adopted Monday.com, there was a learning curve because I was building an interconnected system rather than a few simple boards. Monday.com's support team was excellent throughout that process, helping me work through challenges as I learned the platform. My director also made the wise decision to have me serve as the primary administrator during implementation, which allowed us to build a consistent architecture instead of disconnected boards. Today, nearly everything is connected through automations, linked boards, and dashboards. One of my favorite features is the AI Agents. I've created Agents that research grant opportunities and populate our grants pipeline, clean up data, and analyze hundreds of coordinator reports to evaluate engagement with our partner organizations. Those insights help leadership understand where we're investing our time and which communities need more attention. I also love the flexibility of integrations and automations. Our Network Coordinators' Google Calendar events automatically create records in Monday, trigger reporting forms, and feed leadership dashboards. Instead of spending hours collecting monthly reports, much of the information is captured as people simply do their work. The mapping feature has also become an important tool for us. We map our network partners across the region to better visualize coverage, identify gaps, and support planning during disaster recovery. Another feature I use constantly is exporting to Excel. I appreciate that I can quickly move data between Monday and Excel whenever I need to perform deeper analysis, create pivot tables, or prepare reports for leadership. It gives me the flexibility to use the best tool for the task without duplicating data. I've built workflows for grants, disaster recovery projects, volunteer coordination, partner onboarding, reporting, warehouse requests, and collaboration with outside organizations. I also love that I can securely share boards and information with external partners, allowing everyone to work from the same source of truth. The biggest benefit is the return on investment. Through automation and thoughtful workflow design, our nonprofit has been able to accomplish work that would have required additional staff, while improving reporting, collaboration, and visibility across our entire network. Monday.com has grown alongside our organization. We started with a handful of boards, and today it supports nearly every major workflow in our disaster recovery network. I honestly open it every morning and work in it throughout the day—it's where our work happens. I really love it. THere's nothing you can't build. We don't have the CRM but I was able to create one with integrations and automations! Performance has been good. Once a day it seems that it gets slow, b ut that may be because I have it open in about 4 browsers on any given day, and go back and forth on my three screens. It is really the most valuable tool i have at my disposal. All of my deliverables are supported and tracked with it. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? Honestly, my "complaints" are really signs of how much I enjoy the platform. I find myself wanting more AI credits because the Agents save so much time, and I'd love the ability to purchase additional credits for just my department or even my own account. I also enjoyed building a custom app, but when I discovered I couldn't publish it, I put the project on hold. I'd love to see more opportunities for administrators to build and deploy custom solutions without needing enterprise-level licensing. I am not an admin yet, but I am the whole organization's super user. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? Monday.com AI Work Platform has transformed how our nonprofit operates. Before implementing it, information lived in emails, spreadsheets, calendars, and individual documents, making it difficult to see the big picture or measure our impact. Today, nearly every major workflow is connected in one place. As the Network Administrator for our regional disaster recovery network, I use Monday.com every day to manage partner organizations, grants, volunteer coordination, projects, reporting, executive dashboards, and cross-department collaboration. It serves as our network database, collaboration platform, and operational hub. The AI features have eliminated hours of manual work. AI Agents research grant opportunities, organize and clean data, and analyze coordinator reports to provide leadership with meaningful insights about engagement across our network. Automations collect information as our staff works instead of requiring separate reporting at the end of the month. Monday.com's mapping capabilities allow us to visualize our partner network across Western North Carolina, helping identify geographic coverage, resource gaps, and opportunities for collaboration during disaster recovery. Because our data is centralized, I can also export information to Excel in seconds to perform deeper analysis, build pivot tables, or prepare reports for leadership. The biggest benefit is that our small team can accomplish the work of a much larger organization. We've improved reporting accuracy, reduced repetitive administrative work, increased visibility for leadership, and created a scalable system that continues to grow alongside our organization. Instead of spending my time collecting information, I spend my time using information to make better decisions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite PR Patrick R. IT Service Desk/ Project manager Enterprise (\> 1000 emp.) 7/13/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Tasks Organized and Boosts Team Collaboration" 4/5 What do you like best about monday AI Work Platform? What I like most about monday.com is how easy it is to keep track of tasks and projects. Everything is in one place, which makes it much easier to stay organized and see what everyone is working on. I also like that it's flexible and can be adapted to different workflows, so it works well for different teams and projects. Overall, it helps save time and improves collaboration. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? Sometimes there are too many notifications and updates, which can make it hard to focus on what's important. I also think some features are not very intuitive, so it takes a bit of time to learn how everything works. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? It helps us organize tasks and projects in one place, making it easier to track progress and responsibilities. This improves communication, reduces missed tasks, and saves time by keeping everything clear and accessible. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Rebecca W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca W.") RW Rebecca W. Marketing Director Mid-Market (51-1000 emp.) 6/22/2026 "Intuitive, Modern Project Management That Keeps Everyone Aligned" 5/5 What do you like best about monday AI Work Platform? Monday Work Management is intuitive, modern, and keeps all of my projects organized in one place. It makes it easy to see what needs to be done, who owns each task, and when deadlines are approaching. The visibility across every project keeps the team aligned, eliminates confusion about next steps, and helps ensure nothing falls through the cracks. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? The AI credit limit is reached too quickly, which limits how often I can use one of the platform's most valuable features. Increasing the available AI credits or offering more flexibility would make the experience even better. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? Monday Work Management solves the challenge of keeping multiple projects, deadlines, and stakeholders organized in one centralized platform. It provides complete visibility into project status, task ownership, and timelines, making it easy to prioritize work and keep initiatives moving forward. As a result, my team stays aligned, communication is more efficient, deadlines are consistently met, and I spend less time tracking progress and more time executing strategic initiatives. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jenny E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny E.") JE Jenny E. S Small-Business (50 or fewer emp.) 6/19/2026 "Our Go-To Platform for Marketing Projects" 4.5/5 What do you like best about monday AI Work Platform? monday.com has become the central hub for managing marketing projects, campaigns, and cross-functional collaboration. What I like most is the flexibility. We can customise boards, workflows, automations, and dashboards to fit the way our team works rather than changing our processes to fit the software. The automations save a significant amount of time by reducing manual updates and keeping projects moving without constant follow-up. The visibility across projects is also excellent. Stakeholders can quickly see priorities, progress, ownership, and deadlines in one place. As a marketing team, we use monday.com to manage campaign planning, content production, approvals, and reporting. The combination of multiple views, integrations, and reporting dashboards helps us stay organised and aligned while scaling our workload. Review collected by and hosted on G2.com. What do you dislike about monday AI Work Platform? The biggest downside is that the platform can feel overwhelming at first because of the number of features and customisation options available. More advanced workflows require some setup time and training to get the most value from them. As teams scale, costs can also increase, and there is still room for improvement in advanced reporting and dashboard customisation. Review collected by and hosted on G2.com. What problems is monday AI Work Platform solving and how is that benefiting you? monday.com helps us manage marketing projects more effectively by providing a single place to plan, track, and execute work. We use it extensively to map out 90-day marketing plans, turning high-level objectives into actionable projects with clear ownership and deadlines. This has improved visibility, accountability, and team alignment while reducing manual project management and status update meetings. Review collected by and hosted on G2.com. 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