Marketpay Reviews & Product Details

I have been using market pay in a few different employer over the past several years. I like that it is easy to pick up and navigate. It is especially helpful when the HR systems are antiquated. I like to use market pay as the system of record for comp work. Review collected by and hosted on G2.com.

We are not updating it often enough. We need to develop more skills internally with managing reports and data. MP is a robust system that we are using only a small portion of the available functionality due to time and resource issues (internally).

In 2026 I would like to see our refresh automated (currently an excel load) Review collected by and hosted on G2.com.

I like that Marketpay saves all our data and allows us to download it. We can do analysis within Marketpay or just download it in Excel for our own analysis. It can age your data, and there are so many things it can do that I'm sure I'm not even aware of. I also appreciate that I can take classes to learn new things, which helps me find new ways to price jobs. It's convenient to save all our jobs and market pricing in one place, access the data as needed, and feel confident that the information is reliable. I also love how easy the integration and data migration process is; whenever we needed to migrate new data, it was completed within a day or two. Everything being downloadable to Excel is a great feature too. Review collected by and hosted on G2.com.

I don't have many complaints about Marketpay. There's a new AI tool that I haven't yet learned. I don't think that it's not working well for me; I just don't know how to use it yet. Review collected by and hosted on G2.com.

MarketPay simplifies compensation market analysis by providing tools to manage our extensive survey library and leveraging AI-assisted pricing matches across our thousands of jobs. It streamlines annual pricing updates with minimal effort and makes survey participation preparation efficient. Importing and exporting data is straightforward, and while MarketPay offers robust in-app reporting tools, it’s equally easy to extract data for offline analysis. Our small team of compensation consultants and managers use MarketPay throughout the day, and it enables us to accomplish the work of a much larger team.

Their customer support is exceptional—the best I’ve experienced from any SaaS vendor. The team is responsive, professional, and acts as a true business partner, taking time to listen and helping us tackle complex compensation challenges to achieve our goals. MarketPay also includes access to Payscale Connect, offering online training on platform features and best practices in compensation.

Integration with PeopleSoft, our HRIS system, is an easy and seamless process involving mapping automated exports from the HRIS to the MarketPay load templates and then publishing them at scheduled intervals to an SFTP server.

With a long-standing presence in the compensation space, MarketPay continues to innovate by actively enhancing its features and transparently sharing its product roadmap with customers. Their in-product data offerings continue to improve every year. Review collected by and hosted on G2.com.

I would prefer if the Market Price a Job had the ability to load potential matches or other pricing changes into a "cart" and then had a formal submit/commit that cart to the production pricing. Review collected by and hosted on G2.com.

I use Marketpay daily to benchmark jobs, manage our survey library, and ensure our pay structures stay competitive. What I like most about Marketpay is how it consolidates and streamlines access to high-quality, up-to-date market salary data from multiple surveys into one centralized, easy-to-navigate spot. Additionally, Marketpay is much more efficient in job pricing and structure modeling workflow compared to our previous solution, making tasks that used to take 30-60 minutes now only take 10-20 minutes. The superior customer support and partnership approach at Marketpay has been a significant factor, offering proactive and knowledgeable assistance, which is a big deal for a small compensation team like ours. Review collected by and hosted on G2.com.

I don't like the outdated or clunky user interface (UI/UX) of Marketpay. The platform’s design feels outdated compared to more modern SaaS tools—it’s functional but lacks polish, intuitive navigation, and visual appeal. Some areas, like filtering or advanced workflows, feel especially clunky for first-time users or when handling large volumes of jobs. I also find the reporting limitations frustrating. The pre-built templates often aren't enough for complex or highly customized needs. It's challenging to access/export data flexibly, and sometimes it's hard to pull specific insights without workarounds. Some users even mention 'poor reporting capabilities.' Moreover, there are occasional performance issues. I've experienced intermittent outages, login troubles, and slow access during peak times, like busy merit cycles. At times, it can be a headache, especially when deadlines are tight. Review collected by and hosted on G2.com.

I appreciate the system's design, as well as how quickly it allows me to pull and present data. The support provided by the implementation and account management team has also been excellent. Having used other well-known compensation tools, I can say that none have matched the sleek design and agility offered by Marketpay. Review collected by and hosted on G2.com.

There isn't much to highlight. At the moment, we are using PeopleSoft, and unfortunately, we are unable to interface it effectively with our tool. As a result, we cannot transfer information through an interface, which I believe is an issue with PeopleSoft itself. Additionally, the tool requires users to have a solid understanding of job pricing and a strong background in survey data to use it efficiently. This could be quite frustrating for those who are new to the compensation field. Review collected by and hosted on G2.com.

I appreciate how Marketpay helps with market pricing analyses during annual reviews and makes it easier to spot disparities across roles or demographics with its reporting tools. The easy setup and report generation makes my work easier and faster, and pulling ad-hoc pricing for new roles is quick and straightforward. Marketpay connected smoothly to ADP for payroll syncing, which ensured that company adjustments flowed right into pay runs. Coming from Radford, I found Marketpay handles our broader needs with less manual data wrangling. Review collected by and hosted on G2.com.

There's a learning curve if you're not deep into company analysis. Explaining it to others or pulling quick insights takes time. Review collected by and hosted on G2.com.

Staff are very friendly and helpful at Marketpay. They have helped us work through multiple questions and problems we were having. The system has been very helpful in reviewing our market data and finding market matches for positions. I like that market pay is able to integrate with Workday and pulls in our data. The trainings provided by Marketpay can also be very helpful with the system, but also for keeping up on different situations going on with regulations and compensation practices. I appreciate the Marketpay migration process and how it helps easily update your survey matches. Review collected by and hosted on G2.com.

Nothing at the moment. I think having a better understanding of reporting would be helpful and since there are so many reports it can be hard to choose sometimes which is the best one. Not a dislike but a challenge sometimes. Review collected by and hosted on G2.com.

Where to start, Market Pay has so many features and they continually are updating the dashboard to help their customers with the changing market. Their customer service is beyond amazing, we have quarterly meetings with Sarah who goes over all the updates of Market Pay and answers all questions we have. She is always so helpful and makes sure all our questions are answered. Even when we do not have scheduled meetings when we reach out to Sarah she is always quick to respond. Review collected by and hosted on G2.com.

I wouldn't say this is not helpful but something that would be nice to be able to do, if you could click on the main dashboard on where it shows your stats of the percentage of priced jobs and then being able to click to see what's priced, slotted or on the neither. And it could just take you to the jobs that are priced, slotted, or neither instead of having to pull a report of them. Review collected by and hosted on G2.com.

I use Marketpay mainly for market pricing and compensation analysis, and what I like most about it is its accurate and up-to-date market data. This helps me provide reliable benchmarks for salaries and benefits, allowing me to make fair, competitive pay decisions quickly. Setting it up was easy and stress-free, which is a huge plus for me. Review collected by and hosted on G2.com.

One area Marketpay could improve is providing more customization for specific industries. Marketpay could improve by offering more industry-specific filters and templates, allowing salary benchmarks to be tailored to niche roles and organizational needs. Review collected by and hosted on G2.com.

What I like best about MarketPay is its accessibility to comprehensive market data and the ability to drill down to granular details when needed. The platform centralizes market data from multiple surveys, making it easy to access without juggling multiple spreadsheets Review collected by and hosted on G2.com.

The reporting functionality is not very intuitive and provides only limited flexibility when it comes to extracting data from various reports. This limitation makes it difficult for us to fully utilize the system's capabilities. Review collected by and hosted on G2.com.