Less Annoying CRM Reviews & Product Details

After trying many other CRMs, we were very frustrated. They were either too expensive, too complicated to manage, designed for mega-corporations or focused on internet/social media marketing which is not our client demographic. Less Annoying CRM was the perfect fit. It is easy to use, has an email integration and was quickly adopted by all of our users. The company has been very responsive to any of our inquiries. Review collected by and hosted on G2.com.

The one thing that I wish worked differently was associating contacts with businesses. In our market, we have contacts who can belong to multiple clients. This can be done in Less Annoying, but the contact is not as readily visible when viewing the company. Review collected by and hosted on G2.com.

The software/system is intuitive and where we had any issue we found the online library was enough to help. Yet we still tried both phone and email support and each time we received a response inside of the hour if not in just a few minutes. Review collected by and hosted on G2.com.

Nothing as of yet. This is a program meant for the rest of us, those not in need of full project management, just sales, lead tracking and integration into standard systems. Review collected by and hosted on G2.com.

I barely needed the help section as it's pretty intuitive to use. That's a big plus.

Also the live support was excellent. They answered the phone in two seconds. I'm not used to reaching a live person so quickly! This tells me that they actually care about helping their customers.

So to the team at LACRM, thank you!

P.S. I like that Zapier has been added to LACRM. This will save me time later. Review collected by and hosted on G2.com.

I'm still new to it, but so far I haven't found any downside.

If you need a ton of features in your CRM, this may not be for you. It's a simpler system, which is why I chose it. The "less is more" philosophy suits me. Review collected by and hosted on G2.com.

Using Less Annoying has created a centralized location for our entire client conversation, files, contracts and notes. We capture birthdays, work anniversaries and personal notes our clients share with us. This helps us personalize our communications. Absolutely LOVE the easy interface, and customer service. Review collected by and hosted on G2.com.

It would be nice to have a direct email solution within Less Annoying CRM. Currently, we blind copy our LACRM account on our emails to capture them inside the platform. This is a great work around, so no complaints! Eventually, emailing directly inside LACRM will minimize the usage of other apps. Review collected by and hosted on G2.com.

I like that Less Annoying CRM is user-friendly and customizable. The customer support is amazing. They are very friendly, knowledgeable and responsive. Review collected by and hosted on G2.com.

I don't have any dislikes at this time about Less Annoying CRM at this time. Review collected by and hosted on G2.com.

I really like the dashboard home page because it let's you see your calendar, your pipelines, and your follow up tasks. I also like that you can integrate multiple calendar accounts to avoid schedule conflict. LACRM also can integrate with other platform software such as automated marketing, integration to grow your leads from digital marketing, etc. Review collected by and hosted on G2.com.

The lack of integrations with other popular software platforms. Review collected by and hosted on G2.com.

I have used several different reporting apps over the years, and I find LACRM very easy to use. Review collected by and hosted on G2.com.

Our IT person would be better at answering this ?. I find it easy to navigate. I don't dislike anything that I do on CRM every day. Review collected by and hosted on G2.com.

I appreciate the software's effortless customization, particularly when it comes to managing contacts and setting up pipelines. It's remarkably user-friendly compared to other options on the market, and the value it provides is exceptional. The customer support is prompt and exceptionally friendly. Communicating with the Less Annoying staff is always a pleasure. Review collected by and hosted on G2.com.

I desire the capability to seamlessly incorporate multiple calendars since I rely on using more than one. Unfortunately, due to the absence of this functionality, I refrain from utilizing this feature. Review collected by and hosted on G2.com.

The Less Annoying CRM is very intuitive which allows you to get up and running on the very first day. It keeps me organized and reminds me daily of important follow up tasks and events so that I never miss a beat. The customer support is extremely responsive. Review collected by and hosted on G2.com.

I do not dislike anything about this CRM. Review collected by and hosted on G2.com.

The CRM process is something that I've been challenged by for as long as I've been in business. Finally, a colleague solved my problem by referring me to Less Annoying CRM. It's streamlined, easy to use, very customizable to focus on what information you want and when, and their customer support is second to none. They update based on feedback and communicate changes in a way that is... you guessed it... Less annoying. Highly recommend for keeping track of your clients and people you should never lose touch with. Review collected by and hosted on G2.com.

Least helpful? It makes me do the work of following up on tasks and doing what I said I was going to do and it does it so easily I can't blame my CRM system for not getting the tasks done! I hate that I can't be lazy about CRM anymore. It takes away my excuses. Seriously there's nothing else I'd put in the "dislike" column. It's a solid product. Review collected by and hosted on G2.com.