LeadSquared Sales + Mobile CRM Reviews & Product Details

LeadSquared Sales + Mobile CRM Overview

What is LeadSquared Sales + Mobile CRM?

LeadSquared is a leading sales execution & CRM software, built for high velocity sales. It has been helping 1000+ businesses of all sizes transform their sales processes though intelligent automation, activity tracking, and a simple mobile CRM that manages the complete field sales operations efficiently. With LeadSquared CRM, businesses can: • Eliminate lead leakage by capturing leads from all online and offline channels • Reduce response time by automating lead distribution to relevant salespeople • Qualify and prioritize leads based on their profile, actions and behavior • Regiment the sales team by assigning them the next best step in the sales cycle • Ensure salespeople never miss a follow-up with task automation • Catch signals automatically from various channels to identify sales-ready leads • Track existing customers to identify up-sell/cross-sell opportunities • Monitor what matters the most, with customized and automated reporting • Boost the efficiency of all your field teams – sales, vendor onboarding, verification & more • Integrate LeadSquared with other apps by native connectors and robust API’s

LeadSquared Sales + Mobile CRM Details
Languages Supported
English, Hindi, Vietnamese
Product Description

LeadSquared is a Sales Execution Platform designed for medium and large enterprises.


Seller Details
Seller
LeadSquared
Company Website
Phone
848-248-4002
Year Founded
2011
HQ Location
Bangalore, India
Twitter
@LeadSquared
1,075 Twitter followers
LinkedIn® Page
www.linkedin.com
398 employees on LinkedIn®
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LeadSquared Sales + Mobile CRM Screenshots

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LeadSquared Sales + Mobile CRM Reviews

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Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

VERY EASY TO USE

FEATURES ARE EXPLAINED VERY CLEARLY AND UI IS EXCELLENT

A LOT OF PLUGIN FEATURES WHERE AVAILABLE

CAN FILTER OUT DIFFERENT THINGS LIKE DAILY CALL TIME, CONNECTED CALLS, DAILY ACTIVITIES, TASK MANAGEMENT, LEAD STAGE CHANGE, SHARE AND RECEIVE LEDS WITH OTHERS, LEAD FILTER, ADVANCED SEARCH, SMART VIEWS ETC Review collected by and hosted on G2.com.

What do you dislike?

CHATBOX IS AVAILABLE BUT RESPONSE TIME IS SOMETIMES VERY POOR EVEN IF THEY RESPOND

THEY WILL NOT SOLVE THE ACTUAL PROBLEM.

IT TAKE SOME TIME TO FAMILIARIZE WITH UI AND ADVANCED SEARCH Review collected by and hosted on G2.com.

Recommendations to others considering the product:

BEST IN MARKET I THINK

BEST FOR INSIDE SALES TEAM

CAN UTILIZE EVERY LEAD AND WILL GET THERE DAILY ACTIVITIES Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

LEAD HANDLING

LEAD FUNELING

CONVERTING THE LEAD TO A SALE OR NOT INTERESTED

MEETING DAILY PARAMETERS

HANDLING TASKS AND UTILIZING EVERY SINGLE LEAD Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

AS MENTIONED IN THE HEADING IT IS THE BEST LEAD UTILIZER EVER

WILL GET LIVE UPDATES ACCURATELY ABOUT LEADS

ALLOWS MANY INTEGRATIONS MAKS IT MOTR E FLEXIBLE

ADVANCE SEARCH OPTIONS HELP TO FIND THE BEST OF THE BEST LEADS Review collected by and hosted on G2.com.

What do you dislike?

FOR A FIRST TIME USER NEED TO GET A PROPER TRAINING

SOME TIES IT SHOW ERROR AND A LOT OF TIME TO GET LOADED MAYBE TECHNICAL UPDATES HAPPENING

SOME PERMISSIONS ARE NOW ONLY AVAILABLE FOR HIGHER AUTHORITIES WHICH SOMETIMES MAKES ANNOYING ALWAYS NEED TO CALL THEM TO DO THAT LIKE ADDING A NEW LEAD, SHARING LEAD TO COLLEAGUES ETC Review collected by and hosted on G2.com.

Recommendations to others considering the product:

BEST IN MARKET

ADVANCED FEATURES ARE SUPERB

CAN INTEGRATE A LOT OF SOFTWARES Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

CALLING LEADS

TAKING LEAD UPDATE AND FOLLOWUPS

PUNCHING ORDER

USING TO FIND THE BEST LEADS FROM THE WHOLE LIST Review collected by and hosted on G2.com.

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Open Discussions in LeadSquared Sales + Mobile CRM
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

FOR THE PAST 3 YEARS I HAVE BEEN USING LEADSQUARED. I THINK THE BEST AND TOP NOTCH FEATURES THEY ARE PROVIDING AND ESPESIALLY LEAD FINDING TECNIQUES WERE SO EASY Review collected by and hosted on G2.com.

What do you dislike?

SOMETIMES IT TAKE A LOT OF TIME TO LOAD EVEN IN FASTER NETWORK ALSO SOMETIMES IT SHOWS SOME ERRORS AND EVEN THE PAGE WILL NOT LOAD . ALSO TAKES SOME TIME TO REFLEC HTE ACTIVITIES THAT WE ARE DOING LIKE CALL TIME , CONNECTED CALLS , RECORDING ETC Review collected by and hosted on G2.com.

Recommendations to others considering the product:

FIRST TAKE A QUICK GUIDE AND UNDERSTAND ALL THE SMART FEATURES THUS U CAN SAVE LOT OF TIE FO PICKING BEST OF THE BEST LEADS FROM YOUR ACCOUNT Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- CONNECTING WITH CUSTOMERS

- UPDATING THERE DAYBY DAY FOLLOWUPS AND STAGE OF THERE INTERST

- RECORDING CALL

- TRACKING THERE REALTIME ACTIVITIES WITH OUR PRODUCT

-SMART SEARCH WITH ADVANCED FEATURES Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

1. Ease of maintaining leads

2. Ease of viewing activity history of leads

3. Ease of adding tasks and doing followups

4. Smart views

5. Reports of call time

6. Capturing place, mobile, and all necessary details

7. Automated update od stage in smart view Review collected by and hosted on G2.com.

What do you dislike?

Lag while changing lead stage, gets stuck Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Very good platform to maintain all your leads and customer base. Go ahead with it if you want to have all possible details of a lead at a single platform Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

1. Problem pf maintaining notes for lead details

2. No need to physically maintain records

3. Can combine with applications such as ameyo

4. Task reminders for follow ups

5. Reduces cost of time a lot Review collected by and hosted on G2.com.

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Sales Team Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

1. Effective search and filter tool

2. Customized dashboard

3. Easy to use UI

4. Embedded solutions for email, call and WhatsApp connectivity

5. Follow-ups, sale closure and renewals becomes easier using this tool

6. Map view gives us amazing results basis location of leads Review collected by and hosted on G2.com.

What do you dislike?

1. Takes time to load

2. Filtered search time is high

3. frontend can improved with better resolution Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

1. Prospect leads can be distributed among the team easily

2. Better control over sales closures

3. Followup with leads becomes much more easier Review collected by and hosted on G2.com.

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UE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Leadsquared has come up with this new featured of Scheduling Zooms sessions and Calling from Knowlarity for each lead. Lead hygiene can be maintained and Details acquired from each lead can maintained under the same profile which makes it more comfortable. Call time details, connected calls, unanswered call, keeping track of all these makes great help to ensure we have ensured our parameters provided by the company Review collected by and hosted on G2.com.

What do you dislike?

Most of the features have not granted access to edit and creating Email Campaigns. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Learn to use the application completely, There are lot many features that can help you create tasks and manage them specifically. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Handling multiple customers with multiple decisions and activities are great in terms of sales. Keeping in mind what to say to a customer on a follow up call is quite a task. here Leadsquared makes it simple by feeding each activity under each lead so that we know what to pitch to customer on next call or follow up call Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

the perfect tool to maximum usage of leads

realtime client usage update

advanced search options help to identify leads even rejected scenario Review collected by and hosted on G2.com.

What do you dislike?

sometimes shows server error and also the site will not get loaded

realtime updation like call time recording takes some time to get reflected also

need proper training to get all the details of advanced search options then only able to utilize it properly Review collected by and hosted on G2.com.

Recommendations to others considering the product:

perfect solution for sales

calling

realtime client analysis Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

proper lead utilization

talktime management

advance search

real-time user usage details

user device details help to determine user potential Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

you won't miss out a single lead... proper lead stage changes, put proper tasks, close more leads Review collected by and hosted on G2.com.

What do you dislike?

lot of features, a starter can't use entire features without a class Review collected by and hosted on G2.com.

Recommendations to others considering the product:

best application if you are looking an application to manage leads with all features ... to manage a lead..you can view all the activities by customer via Leadsquare Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

you don't need to followup leads using spreadsheet or books, you won't need to set up alaram or put task or reminders in your phone.. everything can be done in a single application Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Now at workfrom home I will be having more than 1000 customer account to handle so to pick the best option from that the advanced filters help me a lot Review collected by and hosted on G2.com.

What do you dislike?

Sometimes very slow to load and also mobile view is not that upto mark Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

All cx recent updates have been updated very fastly in leadsquared. If a cx rejected the proposal 3 months before but he changed the mind and now using the product again we can find it very easily and fastly and can convert that sale Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The system is extremely in depth, has all the functionalities that could be required for a new sales org. Support team and account managers are quite responsive and ready to help. Review collected by and hosted on G2.com.

What do you dislike?

Understanding the various functionalities is difficult for a new user. There have been times where new functionalities have had additional commercial implications, making it difficult to experiment or have a trial and error approach. Challenging to integrate with multiple external systems, works best with 1-2. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Lead management; lead prioritisation, lead allocation. Simplified approach to managing high volumes of leads. Prioritisation has helped target team energy better and improve conversions. Review collected by and hosted on G2.com.

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Business development associate
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Size of the app very low. No need much memory Review collected by and hosted on G2.com.

What do you dislike?

Not simple for a first time user, leadsquared web is far good. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Not much to say. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Remote utilization, no need of high speed internet Review collected by and hosted on G2.com.

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Company Owner
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Best platform for sales or lead management team.Calling including video zoom can be conducted through leadsquared. Review collected by and hosted on G2.com.

What do you dislike?

Some gateway errors are formed sometimes.Also some network issues are also found Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Easy to use makes it very popular

Gives complete idea of all leads Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Calling can be done form itself.

Will get the complete idea of lead from leadsquared Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Too many options and customized reports and solutions Review collected by and hosted on G2.com.

What do you dislike?

Too complex CRM specially for non tech friendly sales users Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for detailed and custom filtered leads and reports, best crm Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy reporting tools and custom filtered leads. Review collected by and hosted on G2.com.

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Business Development Associate
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The utilities that this software provide in order to increase the effectiveness and efficiency of the business process. Review collected by and hosted on G2.com.

What do you dislike?

The direct contact to customer with LS is a bit old age. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In churning the leads to the fullest and helps in business development. Review collected by and hosted on G2.com.

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Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Classification of leads to a great extent Review collected by and hosted on G2.com.

What do you dislike?

Server issues especially 504 most likely happening Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Reduce server down Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We make sales by updating and following up each leads to sale Review collected by and hosted on G2.com.

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AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

There is no dependency on anyone to allocate leads to the teams. The automation available is also very user friendly allowing clients to create and change the logic of allocation as per requirement. Review collected by and hosted on G2.com.

What do you dislike?

Currently the only drawback I see is that if you have to change your email ID on LS, it does not let you. You need to delete the account and create a new one which could be a little tedious. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helped in bringing different teams on to a common platform and allowing us to see real time feedback. It also gives the empowerment to the managers to re-allocate leads to other team members at any point in time. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

Can even access through mobile application and access to leads and information Review collected by and hosted on G2.com.

What do you dislike?

The view of the mobile app seems to need a little more improvement Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Identify potential leads and manage tasks and close more deals Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Organic
What do you like best?

The product is easy to use and the support team is very helpful. Review collected by and hosted on G2.com.

What do you dislike?

Some of the logs are not stored which should be stored for the better functioning of the product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As of now, we are not facing any problem with LS Review collected by and hosted on G2.com.

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UE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Easy to handile leads , and follow ups are easy Review collected by and hosted on G2.com.

What do you dislike?

More times when using heavy usage some technical issues and server slow Review collected by and hosted on G2.com.

Recommendations to others considering the product:

User friendly and close deals easily Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problem solved is closing deals,lot of benifits are there easy following ups and reminders Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Very useful to manage in a simple click. Review collected by and hosted on G2.com.

What do you dislike?

I had not found anything which was not helpful in it Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just experience it to make your job secure and easy Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy to manage everything in lead squared..very fast in all means Review collected by and hosted on G2.com.

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Chandan reddy
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

it organises data in a very good manner. it has lot of options to store data and can be filtered data according to our requirement. leads can be stored in different stages for our convience in future. lots of data in any industry can be handled very easily and can be in the form of organized. we have many options to create tabs, lists and many features to personalise our data. advanced search option in lead squared is the best way to pull out data from others by using filters in the same company. Review collected by and hosted on G2.com.

What do you dislike?

there is not much to dislike about the tool. The tabs must be organised as per user requirements. there is no such option as i find. also user should have option to create a stage of his own choice. the price is the only factor which I dislike in the lead squared. it costs around 2,500 INR per user to acquire a basic CRM version. sales CRM is double the price. if you want top-end version then you have to triple the money what you are spending. please get this software only if your company is huge in profits Review collected by and hosted on G2.com.

Recommendations to others considering the product:

yes, I would recommend to use CRM for your sales and data. but use it only if you have very big data to handle, else I wouldn't suggest for handling small data. because lead squared is too expensive for small scale industries to spend. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

i solve a lot of problems using leadsquared. i build a funnel to my sales, create tasks and contact leads accordingly. it also sends us reminders for the tasks we have created and that makes us easy. I also can filter the leads according to my requirement very easily. advanced search is one of the best option in lead squared. tabs and lists can be accessed very easily. quick filters solves many issues by filters Review collected by and hosted on G2.com.

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Career development executive
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

easily understandable user interface,multiple filters. Review collected by and hosted on G2.com.

What do you dislike?

limitations on import and export operations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In mobile CRM we get filtered leads responsible to close sales. Review collected by and hosted on G2.com.

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Social Media Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I enjoy the Automation part of this application, in which we could send emails and SMS based on the leads generated. We are making use of the automation feature of the Leadsquared to send out emails. Prior to this application we usually send the emails manually. Sending individual emails manually usually takes a lot of time and effort on each lead. Now, this software program automatically sends out the emails for the generated leads. Review collected by and hosted on G2.com.

What do you dislike?

Occasionally voice calls will not record in this application. But this situation arises only sometimes, and the same issue normally resolved by the support team. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I must recommend this application as it the best CRM and Marketing Automation Software available in the market, which actually fulfill you all need s related to leads management. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Earlier, we had been using Excel and normal Gmail id to send the email on the leads. And we don't know when the lead arrived at our data bank, therefore we have no idea exactly what the lead has been doing on the web. We began making use of Leadsquared for Lead Managing. Only then do we reviewed other integrations to improve our course of action. Review collected by and hosted on G2.com.

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UE
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Can be configured to suit our needs.

Can be integrated with other third party services like cloud telephony as well as our own databases to provide complete lead history Review collected by and hosted on G2.com.

What do you dislike?

Not user friendly. Not so intuitive to use for a field sales agent. Reports are a big challenge as of now. Unless reports and dashboards section is improved, clients can not make use of the CRM effectively to gain insights about the performance of their marketing and sales teams.

Permission layers (classifying users based on levels of authorization) are limited to 2-3. (sales user and sales manager, with specific access types such as view only and view and edit),

Customizations at user levels can be improved. Advanced filters have only OR option and AND options. Can't use combinations of OR and AND to create various data cuts. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sales force lead management and Productivity tracking. Review collected by and hosted on G2.com.

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UE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is super fast, it also has multiple filters for us to sort data according to the need. Very user friendly. Review collected by and hosted on G2.com.

What do you dislike?

The mobile app for iOS needs to improve. It keeps crashing while processing some important commands. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I get a detailed list of All my clients. I get to store addresses as well as Mark follow ups with reminders popping up in my email when a task is set. Review collected by and hosted on G2.com.

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