Joan is super easy to implement with your existing infrastructure (Google, Microsoft etc). It just works, with a ton of useful features for both admins and end users. The devices are used on a daily basis across our offices, both for pre-booked meetings and on the spot meetings. The devices are super easy to use and don't require lots of training and engagement with your users.

The support team are incredibly helpful - we had a couple of teething issues, but they were on hand and assisted with fast resolutions! Review collected by and hosted on G2.com.

Not a great deal - it's good that you can buy the devices but have to pay an annual license cost. It'd also be great if Joan gave you a more straightforward pricing tier. Its annoying that we don't get device specific customisation, as that's a tier (and price point!) up. Review collected by and hosted on G2.com.

The device itself is great and had been helpful and was fairly easy. Review collected by and hosted on G2.com.

Poor customer service. Constant pricing changes and more complex backend that has a poor ui/ux. Review collected by and hosted on G2.com.

For how well it intergrates with our existing outlook calendar and for multiple users then we are really pleased. The unit arrived quickly, looks really good (nice having our logo on it) and the customer service video call I required was really helpful in getting everything working for our needs. We only have one meeting room to connect at the moment but it will get used frequently and having the scope to add more later could be really helpful as our business grows. Review collected by and hosted on G2.com.

Not knowing the unit was coming from outside the UK meant we had to pay a large fee to receive it from the courier which we were not expecting. We also needed out IT contractors to sort out the calendar system as this was not something we had permissions for so there was a lot of time spent trying to go through all the instructions on the website. Once we had a video call with the sales team though we were quickly up and running and the system now is easy to use. Review collected by and hosted on G2.com.

Since we have installed Joan room booking system, to fight for a meeting room is over, and with a large room with multipe doors, we have a unit each point of entry and with the pro model, this includes a traffic light system to show from afar that its in use with the red glowing orb around the unit.

It was quite stright forward to get it configured and working, very little information had to be given to users.

The quick book feature of walk ups is conveniant.

Have had an issue with one unit, and was convinised that this was faulty and would require replacement, but after a quick remote session with a tech they not only got it running, got the software updated and stayed online until i was happy it was all working.

This is a system that is used all the time now. Review collected by and hosted on G2.com.

If a meeting finishes early, you are not able to show that the room has been released for use, but being able to extend a meeting from either the 365 calender or from the unit itself is also a good feature.

Screen and status lights on the pro model could be a little brighter. Review collected by and hosted on G2.com.

I just need a basic scheduler outside of one conference room. It is simple to use by walking up and scheduling the meeting right there from the screen. It was fairly easy to set up with the help of the customer support team. I did have to call in one time, but they were able to answer my questions. Review collected by and hosted on G2.com.

The touch screen seems to be slow and lagging. We also had to buy an additional mounting bracket because the magnet wasn't strong enough. Review collected by and hosted on G2.com.

We really like the ease of use and how easy it was integrate into the companies flow. Our meeting interruptions have gone down drastically and employees are being more careful with how long meetings run, and if they know a meeting is going to take long they can look and see who's hosting the next meeting and can reach out to see if its okay that they take a little longer than expected. Review collected by and hosted on G2.com.

In the beginning had some trouble connecting to the internet. It would only connect to a 2.4GHz wifi and we only a 5GHz. So we had to get in contact with our internet provider and explain the situation and then after about a week of having Joan we were able to connect and start to use Joan. Review collected by and hosted on G2.com.

Joan has helped our staff memebers quicklu get up to speed on what rooms are available and efrotlessly book them.

The devices have aided productivuty in the office as well, by marking attendance and deleting any unattended events freeing resources for the people who are actually in the office.

The customer support team is very helpfula and quick to respond as well. Review collected by and hosted on G2.com.

Someimes the devices are slow to respond, but usually a reconfiguration resolves the issue. Review collected by and hosted on G2.com.

The Joan Device is an excellent elegant solution. and their support is second to none. Review collected by and hosted on G2.com.

Initial setup can be fiddly with google to start Review collected by and hosted on G2.com.

Joan is easy to set up, implement into our Outlook calendar, and install on our conference room sidelights. It is easy to schedule ad-hoc meetings on the tablet. And it was easy to add our company logo to the screen. The Joan customer service has been very helpful for the minimal issues we have had. Review collected by and hosted on G2.com.

The battery life is shorter than expected, lasting roughly 40-50 days even with sleep mode during non-business days/hours. Having to charge them can be a hassle and cause some downtime. Review collected by and hosted on G2.com.

very easy no navigate and make the booking Review collected by and hosted on G2.com.

display of the office map could be improved, sometimes I do not receive the check-in reminder in the morning so I don't know if this means the booking is not done, also would be great to understand each of the areas (what differences are there other than team names) Review collected by and hosted on G2.com.