# Eptura Engage vs Joan Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Joan excels in user experience, particularly with its mobile app, which allows for quick reservations with just one click. Users appreciate the convenience of being able to reserve rooms on the go, especially when they forget to book in advance.
- **According to verified reviews** , Eptura Engage is praised for its reliable integration with Outlook, making it a seamless part of daily routines for many organizations. Users have noted that this integration simplifies the booking process, enhancing overall productivity.
- **Reviewers mention** that Joan's setup process is notably straightforward, with many users highlighting the intuitive onboarding experience. This ease of setup contributes to a smoother transition for teams looking to implement new booking systems.
- **Users say** that Eptura Engage provides responsive support, often replying within the same day. This level of customer service is a significant advantage for organizations that require timely assistance and troubleshooting.
- **G2 reviewers highlight** that Joan's calendar syncing capabilities are particularly beneficial, allowing users to see room availability without interrupting ongoing meetings. This feature has been a game-changer for many, ensuring efficient use of meeting spaces.
- **According to recent feedback** , while Eptura Engage is recognized for its reliability and intuitive design, some users feel it could improve in areas like customization and flexibility compared to Joan, which offers a more tailored experience for specific organizational needs.



| | Eptura Engage | Joan | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 178 | 263 | 
| **Largest Market Segment** | Enterprise (50.6% of reviews) | Mid-Market (75.5% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial | 

---
## Top Pros & Cons

### Eptura Engage

Pros:
- Ease of Use (21 reviews)
- Easy Booking (10 reviews)

Cons:
- Missing Features (5 reviews)
- Poor Customer Support (5 reviews)

### Joan

Pros:
- Ease of Use (55 reviews)
- Simple (30 reviews)

Cons:
- Booking Issues (10 reviews)
- Expensive (10 reviews)

---
## Ratings Comparison
| Rating | Eptura Engage | Joan | 
|---|---|---|
  | **Meets Requirements** | 8.6 (114 reviews) | 9.2 (246 reviews) | 
  | **Ease of Use** | 8.6 (117 reviews) | 9.2 (252 reviews) | 
  | **Ease of Setup** | 8.1 (78 reviews) | 8.7 (151 reviews) | 
  | **Ease of Admin** | 8.1 (72 reviews) | 9.1 (100 reviews) | 
  | **Quality of Support** | 8.6 (102 reviews) | 9.1 (176 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (72 reviews) | 8.9 (96 reviews) | 
  | **Product Direction (% positive)** | 8.3 (104 reviews) | 9.1 (247 reviews) | 

---
## Pricing

### Eptura Engage

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Joan

#### Entry-Level Pricing

Plan: Free Trial

Price: Free Trial

Description: Try Joan with full access to all features and see if it fits your team’s workflow. No commitment required.

Key Features:
- 30-Day Free Trial
- Full access to all features 
- No credit card required

[Browse all 3 editions](https://www.g2.com/products/joan/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Digital Wayfinding

| Product | Score | Reviews |
|---|---|---|
| **Eptura Engage** | 8.5/10 | 13 |
| **Joan** | N/A | N/A |

#### Customization

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Enhance maps** | 8.6 (6 reviews) | Not enough data | 
| **Themes** | 8.3 (6 reviews) | Not enough data | 
| **Update** | 8.7 (9 reviews) | Not enough data | 
| **Audio** | 8.3 (5 reviews) | Not enough data | 
| **Create maps** | 8.7 (5 reviews) | Not enough data | 

#### Logistics - Digital Wayfinding

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Deployment** | 8.6 (6 reviews) | Not enough data | 
| **Analytics** | 8.3 (5 reviews) | Not enough data | 
| **Indoor and outdoor** | 8.0 (5 reviews) | Not enough data | 
| **Positioning systems** | 8.7 (5 reviews) | Not enough data | 

#### Agentic AI - Digital Wayfinding

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Meeting Room Booking Systems

| Product | Score | Reviews |
|---|---|---|
| **Eptura Engage** | 8.1/10 | 61 |
| **Joan** | 8.5/10 | 148 |

#### Booking

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Calendar Scheduling** | 8.3 (49 reviews) | 9.1 (138 reviews) | 
| **Room Booking** | 8.8 (56 reviews) | 9.3 (142 reviews) | 
| **Room Information** | 9.1 (53 reviews) | 8.7 (140 reviews) | 
| **Desk Booking** | 9.1 (46 reviews) | 8.5 (126 reviews) | 

#### Generative AI

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **AI Text-to-Image** | 6.4 (6 reviews) | Feature Not Available | 
| **AI Image-to-Text** | 7.7 (5 reviews) | Feature Not Available | 
| **AI Text-to-Video** | 6.4 (6 reviews) | Feature Not Available | 
| **AI Text-to-3D** | 6.4 (6 reviews) | Feature Not Available | 

#### Agentic AI - Meeting Room Booking Systems

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Platform tools

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Room Search** | 8.8 (48 reviews) | 8.4 (121 reviews) | 
| **Room Usage Insights** | 8.6 (39 reviews) | 8.2 (126 reviews) | 
| **Meeting Management** | 8.8 (45 reviews) | 8.4 (125 reviews) | 

#### Administration

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Hardware** | 8.3 (44 reviews) | 8.5 (135 reviews) | 
| **Wayfinding** | 8.0 (32 reviews) | 7.4 (114 reviews) | 
| **Favorite Rooms** | 8.3 (33 reviews) | Feature Not Available | 
| **Mobile Booking** | 8.5 (46 reviews) | 8.3 (121 reviews) | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **Eptura Engage** | N/A | N/A |
| **Joan** | 9.1/10 | 20 |

#### Platform Basics

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Visitor Check-In** | Not enough data | 9.2 (19 reviews) | 
| **Mail Management** | Not enough data | Feature Not Available | 
| **Visitor Database** | Not enough data | Not enough data | 
| **Reports & Analytics** | Not enough data | Not enough data | 
| **Blacklist Screenings** | Not enough data | Feature Not Available | 
| **Badge Issuance** | Not enough data | Feature Not Available | 
| **Automation** | Not enough data | Not enough data | 

#### Platform Data

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Automation** | Not enough data | 9.4 (18 reviews) | 
| **Analytics** | Not enough data | 9.3 (19 reviews) | 
| **Visitor Logs** | Not enough data | 9.1 (20 reviews) | 
| **Dashboard** | Not enough data | 8.8 (20 reviews) | 

#### Platform Interoperability

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Notifications** | Not enough data | 9.2 (18 reviews) | 
| **Hardware** | Not enough data | 9.0 (19 reviews) | 

#### Platform Additional Functionality

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Integration** | Not enough data | 9.0 (19 reviews) | 

#### Additional Functionality - Visitor Management

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **NDA & Contract Signing** | Not enough data | Not enough data | 
| **Integrations with Relevant Software** | Not enough data | Feature Not Available | 
| **Hardware Integration** | Not enough data | Not enough data | 
| **Multi-lingual Support** | Not enough data | Not enough data | 

#### Agentic AI - Visitor Management

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### Digital Signage

| Product | Score | Reviews |
|---|---|---|
| **Eptura Engage** | N/A | N/A |
| **Joan** | 8.3/10 | 16 |

#### Platform Basics

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Remotely Content Management** | Not enough data | 8.9 (15 reviews) | 
| **Content Scheduling** | Not enough data | 8.9 (15 reviews) | 
| **Multi-User Access** | Not enough data | 8.5 (14 reviews) | 

#### Platform Content

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Media Formats** | Not enough data | 8.3 (14 reviews) | 
| **Media Editor** | Not enough data | 7.9 (14 reviews) | 

#### Platform Interoperability

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Hardware** | Not enough data | 8.3 (15 reviews) | 

#### Platform Additional Functionality

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Screen Grouping** | Not enough data | 7.8 (15 reviews) | 
| **Asset Management Integration** | Not enough data | 8.1 (15 reviews) | 
| **Network Reporting** | Not enough data | 7.8 (15 reviews) | 

#### Agentic AI - Digital Signage

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Space Management

| Product | Score | Reviews |
|---|---|---|
| **Eptura Engage** | 8.2/10 | 32 |
| **Joan** | 8.2/10 | 43 |

#### Facility Booking

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Desk Booking** | 9.1 (29 reviews) | 9.1 (39 reviews) | 
| **Meeting Room Booking** | 8.9 (22 reviews) | 9.0 (40 reviews) | 
| **Common Space Booking** | 8.3 (17 reviews) | 8.7 (38 reviews) | 
| **Team Booking** | 8.4 (19 reviews) | 8.4 (39 reviews) | 
| **Real-Time Availability** | 9.0 (22 reviews) | 8.7 (40 reviews) | 

#### Office Maps

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Interactive Office Maps** | 9.1 (21 reviews) | 8.1 (36 reviews) | 
| **Employee Locator** | 8.4 (21 reviews) | 7.6 (36 reviews) | 
| **Team Neighborhoods** | 8.2 (17 reviews) | 7.2 (34 reviews) | 

#### Workplace Analytics

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Space Usage** | 8.6 (20 reviews) | 8.3 (37 reviews) | 
| **Trends & Preferences** | 8.1 (14 reviews) | 7.7 (34 reviews) | 

#### Generative AI

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Administrative Tools

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Compacity Planning** | Feature Not Available | 8.4 (37 reviews) | 
| **Meeting Cancellation Protection** | 8.7 (14 reviews) | 8.0 (35 reviews) | 
| **Amenity Labels** | 8.8 (15 reviews) | 7.7 (33 reviews) | 

#### Generative AI

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **AI Text-to-Image** | 5.7 (5 reviews) | Feature Not Available | 
| **AI Text-to-Speech** | 5.7 (5 reviews) | Feature Not Available | 
| **AI Image-to-Text** | Not enough data | Feature Not Available | 
| **AI Text-to-3D** | Not enough data | Feature Not Available | 

#### Agentic AI - Space Management

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Desk Booking

| Product | Score | Reviews |
|---|---|---|
| **Eptura Engage** | 7.3/10 | 20 |
| **Joan** | 7.9/10 | 146 |

#### Seating Options

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Amenities** | 7.9 (14 reviews) | 7.9 (135 reviews) | 
| **Automatic Grouping** | 7.6 (14 reviews) | Feature Not Available | 
| **Predefined Neighborhoods** | 8.2 (13 reviews) | 7.8 (129 reviews) | 
| **Recurring Reservations** | 8.4 (18 reviews) | 8.1 (135 reviews) | 

#### Tech Stack

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Moble App Offering** | 8.8 (20 reviews) | 8.1 (138 reviews) | 
| **Employee Communications Integrations** | 8.1 (16 reviews) | 7.2 (50 reviews) | 
| **Calendar Integrations** | 7.5 (17 reviews) | 7.6 (51 reviews) | 
| **SSO Compatible** | 8.9 (18 reviews) | 8.4 (132 reviews) | 

#### Generative AI

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **AI Text-to-Image** | 5.4 (8 reviews) | Feature Not Available | 
| **AI Text-to-Speech** | 5.5 (7 reviews) | Feature Not Available | 
| **AI Text-to-3D** | 5.5 (7 reviews) | Feature Not Available | 
| **AI Image-to-Text** | 5.5 (7 reviews) | Feature Not Available | 

### Hybrid Enablement

| Product | Score | Reviews |
|---|---|---|
| **Eptura Engage** | N/A | N/A |
| **Joan** | N/A | N/A |

#### Notifications

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Reminders** | Not enough data | Feature Not Available | 
| **Custom Notifications** | Not enough data | Feature Not Available | 
| **Summaries** | Not enough data | Feature Not Available | 

#### Collaborative Features

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Org View** | Not enough data | Feature Not Available | 
| **Team Chats** | Not enough data | Feature Not Available | 
| **Tea** | Not enough data | Feature Not Available | 

#### Agentic AI - Hybrid Enablement

| Feature | Eptura Engage | Joan | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Hybrid Enablement Software](https://www.g2.com/categories/hybrid-enablement), [Desk Booking Software](https://www.g2.com/categories/desk-booking), [Space Management Software](https://www.g2.com/categories/space-management), [Meeting Room Booking Systems](https://www.g2.com/categories/meeting-room-booking-systems)

**Unique to Eptura Engage (1):** [Digital Wayfinding Software](https://www.g2.com/categories/digital-wayfinding)

**Unique to Joan (3):** [Visitor Management Software](https://www.g2.com/categories/visitor-management), [Digital Signage Software](https://www.g2.com/categories/digital-signage), [Managed Workplace Services (MWS) Software](https://www.g2.com/categories/managed-workplace-services-mws)


---
## Reviewer Demographics

### By Company Size

| Segment | Eptura Engage | Joan | 
|---|---|---|
| **Small-Business** | 8.0% | 19.2% | 
| **Mid-Market** | 41.4% | 75.5% | 
| **Enterprise** | 50.6% | 5.4% | 

### By Industry

#### Eptura Engage

- **Information Technology and Services:** 8.1%
- **Banking:** 6.4%
- **Financial Services:** 5.2%
- **Marketing and Advertising:** 5.2%
- **Accounting:** 4.1%
- **Telecommunications:** 4.1%
- **Computer & Network Security:** 3.5%
- **Insurance:** 3.5%
- **Computer Software:** 2.9%
- **Investment Management:** 2.9%
- **Other:** 54.1%

#### Joan

- **Computer Software:** 7.8%
- **Marketing and Advertising:** 7.8%
- **Information Technology and Services:** 6.3%
- **Telecommunications:** 4.7%
- **Non-Profit Organization Management:** 4.7%
- **Consulting:** 4.3%
- **Financial Services:** 4.3%
- **Accounting:** 3.9%
- **Food & Beverages:** 3.5%
- **Commercial Real Estate:** 3.1%
- **Other:** 49.4%

---
## Alternatives

### Alternatives to Eptura Engage

- [Robin](https://www.g2.com/products/robin/reviews) — 4.4/5 stars (211 reviews)
- [WorkInSync](https://www.g2.com/products/workinsync/reviews) — 4.6/5 stars (242 reviews)
- [Skedda](https://www.g2.com/products/skedda/reviews) — 4.8/5 stars (284 reviews)
- [Envoy Workplace](https://www.g2.com/products/envoy-workplace/reviews) — 4.4/5 stars (163 reviews)
- [OfficeSpace Software](https://www.g2.com/products/officespace-software/reviews) — 4.7/5 stars (126 reviews)
- [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (555 reviews)
- [deskbird](https://www.g2.com/products/deskbird/reviews) — 4.5/5 stars (308 reviews)
- [Accruent EMS](https://www.g2.com/products/accruent-ems/reviews) — 3.8/5 stars (125 reviews)
- [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) — 4.7/5 stars (401 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56441 reviews)

### Alternatives to Joan

- [Skedda](https://www.g2.com/products/skedda/reviews) — 4.8/5 stars (284 reviews)
- [Robin](https://www.g2.com/products/robin/reviews) — 4.4/5 stars (211 reviews)
- [Tactic](https://www.g2.com/products/tactic/reviews) — 4.6/5 stars (555 reviews)
- [Zoom Rooms](https://www.g2.com/products/zoom-rooms/reviews) — 4.5/5 stars (437 reviews)
- [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) — 4.7/5 stars (436 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56441 reviews)
- [Yodeck](https://www.g2.com/products/yodeck/reviews) — 4.7/5 stars (3050 reviews)
- [VAMS](https://www.g2.com/products/vams/reviews) — 4.7/5 stars (409 reviews)
- [Sign In Solutions](https://www.g2.com/products/sign-in-solutions/reviews) — 4.7/5 stars (401 reviews)
- [OptiSigns](https://www.g2.com/products/optisigns/reviews) — 4.7/5 stars (3654 reviews)

---
## Top Discussions

### Eptura Engage

No discussions available for this product.

### Joan

- Title: [When are providing better hardware?](https://www.g2.com/discussions/24635-when-are-providing-better-hardware) — 1 comment, 1 upvote
  > **Top comment:** "Hi there Lawrence,

Thanks for writing to us. Could you please further elaborate on why you are not satisfied with the current hardware?
We'd love to hear..."
- Title: [How can I make a purchase?](https://www.g2.com/discussions/payment-651123ed-d907-4e70-8180-8fa30fd56432) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "The Joan Store accepts payment via PayPal and most major credit cards such as Visa®, MasterCard®, and American Express®. All credit card information you..."
- Title: [How does cloud hosting work? Can I cancel my subscription?](https://www.g2.com/discussions/hosting-f4bb75db-80cb-4961-b94d-549e3f69545f) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We offer a cloud  hosting option for the fastest and most hassle-free out-of-the-box experience for our customers that might not have dedicated in-house IT...."
- Title: [How is Joan attached to the door or wall?](https://www.g2.com/discussions/mounting) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Because the device has no cables whatsoever, installation is a simple matter of peeling the foil off the adhesive Magnetic Mount and attaching Joan to the..."
- Title: [Is my data private and safe?](https://www.g2.com/discussions/data-security-55648c36-831c-48b7-9b61-878e7e4b188d) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We take your privacy very seriously and take all appropriate security measures to protect against unauthorized access or unauthorized alteration, disclosure..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/eptura-engage-vs-joan)