Top 10 it service management Alternatives & Competitors

Top 10 Alternatives to IBM Maximo IT Recently Reviewed By G2 Community

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Jira Service Management
By Atlassian
4.3/5
(963)
Product Description
Built on Atlassian’s Jira, Jira Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
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Reviewers say compared to IBM Maximo IT, Jira Service Management is:
More expensive
Better at meeting requirements
Better at support
Categories in common with it service management:
Service Desk
IT Service Management (ITSM) Tools

ServiceNow IT Service Management
By ServiceNow
4.4/5
(1,221)
Product Description
ServiceNow delivers an IT Service Management experience that is faster, smarter, and more automated than ever.
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Reviewers say compared to IBM Maximo IT, ServiceNow IT Service Management is:
More expensive
More usable
Better at meeting requirements
Categories in common with it service management:
Service Desk
IT Service Management (ITSM) Tools

Freshservice
By Freshworks
4.6/5
(1,311)
Product Description
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery.
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Reviewers say compared to IBM Maximo IT, Freshservice is:
More expensive
More usable
Better at support
Categories in common with it service management:
Service Desk
IT Service Management (ITSM) Tools
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SolarWinds Service Desk
By SolarWinds Worldwide LLC
4.3/5
(764)
Product Description
SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
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Reviewers say compared to IBM Maximo IT, SolarWinds Service Desk is:
More expensive
More usable
Better at support
Categories in common with it service management:
Service Desk
IT Service Management (ITSM) Tools

Atera
By Atera
4.6/5
(1,058)
Product Description
Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
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Reviewers say compared to IBM Maximo IT, Atera is:
More expensive
More usable
Better at support
Categories in common with it service management:
Service Desk
IT Service Management (ITSM) Tools

SysAid
By SysAid
4.5/5
(733)
Product Description
SysAid is an all-in-one IT service management tool that integrates all the essentials directly into ONE service desk and asset management platform.
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Reviewers say compared to IBM Maximo IT, SysAid is:
More expensive
More usable
Better at support
Categories in common with it service management:
Service Desk
IT Service Management (ITSM) Tools

Autotask
By Kaseya
4.3/5
(522)
Product Description
Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements
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Reviewers say compared to IBM Maximo IT, Autotask is:
More expensive
Categories in common with it service management:
Service Desk
IT Service Management (ITSM) Tools

ClickUp
By ClickUp
4.7/5
(11,198)
Product Description
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
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Reviewers say compared to IBM Maximo IT, ClickUp is:
More expensive
Better at support
Better at meeting requirements
Categories in common with it service management:
IT Service Management (ITSM) Tools

Automation Anywhere
By Automation Anywhere
4.5/5
(5,547)
Product Description
Automation Anywhere Enterprise is an RPA platform architected for the digital enterprise.
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Reviewers say compared to IBM Maximo IT, Automation Anywhere is:
More expensive
More usable
Better at support
Categories in common with it service management:
IT Service Management (ITSM) Tools

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