1. [Home](https://www.g2.com/) 2. ... 3. [Customer Success Software](https://www.g2.com/categories/customer-success) 4. [Gleantap Discussions](https://www.g2.com/products/gleantap/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c23ce1f2b52d0aa87e036694749ffb9c/gleantap.png "Product Avatar Image") ](/products/gleantap/reviews) [ Gleantap ](/products/gleantap/reviews) (19)4.5/5 Gleantap is an AI-powered customer engagement, CRM, and marketing automation platform built specifically for fitness clubs, wellness studios, and local businesses that want to grow faster, boost retention, and increase lifetime value. With Gleantap, you can automate the entire member journey — from first lead to loyal advocate — through behavior-based workflows, AI messaging, gamified experiences, and personalized loyalty programs. The platform unifies CRM, automation, communication, and loyalty into a single hub that helps your business drive engagement, referrals, and repeat visits — even while you sleep. Key Features - All-in-One CRM – Manage leads, members, and conversations across SMS, email, and chat. - Marketing Automation – Create behavior-driven workflows to nurture leads and retain members. - AI-Driven Messaging – Send personalized, timely communication powered by artificial intelligence. - Gamification & Loyalty – Reward engagement with points, tiers, badges, and rewards that motivate members to come back more often. - Omnichannel Communication – Reach customers through text, email, Facebook, Instagram, WhatsApp, web chat, and Google Business Messages. - Reputation & Referrals – Automatically collect reviews and generate referrals from your happiest customers. - Analytics & Dashboards – Measure performance with deep insights into conversions, retention, and campaign ROI. Why Businesses Choose Gleantap - Purpose-built for fitness, wellness and consumer-focussed businesses - Proven to deliver 2× higher sales conversions and 25% better retention - Helps build loyalty and gamified engagement that keeps members motivated - Trusted by leading brands like Planet Fitness, RockBox Fitness, and F45 - Replaces multiple tools with one unified growth platform Show More * * * ### 63.0 Nps Score Already have Gleantap? ### All Gleantap Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Gleantap used for? ](/discussions/what-is-gleantap-used-for) What is Gleantap used for? [ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ Push Notification Software ](https://www.g2.com/tags/push-notification-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes 0 * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Gleantap+questions+and+get+answers+from+expert+users+in+our+Gleantap+Discussions+section.&title=Gleantap+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgleantap%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Gleantap+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgleantap%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgleantap%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Gleantap+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fgleantap%2Fdiscuss%0aAsk+Gleantap+questions+and+get+answers+from+expert+users+in+our+Gleantap+Discussions+section.) 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