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 ![Gleantap](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c23ce1f2b52d0aa87e036694749ffb9c/gleantap.png "Gleantap")
](/products/gleantap/reviews)

# Gleantap Discussions

Gleantap is an AI-powered customer engagement, CRM, and marketing automation platform built for fitness, wellness, healthcare, retail, and entertainment businesses that want to grow faster, boost retention, and increase customer lifetime value. With Gleantap, you can automate the entire member journey — from first lead to loyal advocate — through behavior-based workflows, AI messaging, gamified experiences, and personalized loyalty programs. The platform unifies CRM, automation, communication, and loyalty into a single hub that helps your business drive customer engagement, referrals, and repeat visits across multiple locations — even while you sleep. Key Features - All-in-One CRM – Manage leads, members, and conversations across SMS, email, and chat. - Marketing Automation – Create behavior-driven workflows to nurture leads and retain customers. - AI-Driven Messaging – Send personalized, timely communication powered by artificial intelligence. - Gamification & Loyalty – Reward engagement with points, tiers, badges, and rewards that motivate members to come back more often. - Omnichannel Communication – Reach customers wherever they are: text, email, Facebook, Instagram, WhatsApp, web chat, and Google Business Messages. - Reputation & Referrals – Automatically collect reviews and generate referrals from your happiest customers across business locations. - Analytics & Dashboards – Measure performance with deep insights into conversions, retention, and campaign ROI. Why Businesses Choose Gleantap - Built for fitness, wellness, healthcare, retail, and entertainment businesses - Proven to deliver 2× higher sales conversions and 25% better retention - Helps build member loyalty and gamified engagement with personalized campaigns - Trusted by leading brands like Planet Fitness, RockBox Fitness, and F45 - Replaces multiple tools with one unified customer engagement platform

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