--- title: Gleantap Reviews meta\_title: 'Gleantap Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 19 reviews by the users' company size, role or industry to find out how Gleantap works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 19 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Gleantap Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users are thrilled about the **automation features** of Gleantap, making client management and campaigns effortless and effective. [(5 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=1669858&qs=pros-and-cons#reviews) Users value the **ease and variety of automation features** in Gleantap, enhancing customer journeys effectively. [(4 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=1669837&qs=pros-and-cons#reviews) Users commend the **extremely helpful customer support** of Gleantap, appreciating their responsiveness and dedication to client success. [(4 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2291219&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Gleantap, which streamlines communication and enhances overall efficiency in workflows. [(4 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2251921&qs=pros-and-cons#reviews) Users love the **user-friendly automation features** of Gleantap, enhancing member communication and campaign effectiveness. [(4 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2251914&qs=pros-and-cons#reviews) Users find the **learning curve steep** , particularly with onboarding and managing training effectively, complicating the experience. [(4 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2291292&qs=pros-and-cons#reviews) Users find the **difficult setup** of Gleantap challenging, especially during onboarding and form configuration. [(3 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2320253&qs=pros-and-cons#reviews) Users experience a **difficult learning curve** with Gleantap, causing challenges during onboarding and training processes. [(2 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2364184&qs=pros-and-cons#reviews) Users find the **setup process for forms not intuitive** , making campaign creation challenging and cumbersome. [(2 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2191082&qs=pros-and-cons#reviews) Users experience **software glitches** with Gleantap, which can disrupt usability and necessitate patience during updates. [(2 mentions)](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2291199&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Gleantap ##### 1. Automation Features Users are thrilled about the **automation features** of Gleantap, making client management and campaigns effortless and effective. [ See 5 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=1669858&qs=pros-and-cons#reviews) See Related User Reviews ![John H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John H.") JH John H. Small-Business (50 or fewer emp.) 4.0/5 "Excited for AI Features and Chatbot Integration" What do you like about Gleantap? We are still in the trial phase but we have every intention of continuing to move forward. I'm really most excited about the chat bot feature for the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Working with Gleantap has been an excellent experience." What do you like about Gleantap? Working with Gleantap has been an excellent experience. Their platform is easy to use, reliable, and has really helped streamline our member communica ##### 2. Automation Users value the **ease and variety of automation features** in Gleantap, enhancing customer journeys effectively. [ See 4 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=1669837&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Working with Gleantap has been an excellent experience." What do you like about Gleantap? Working with Gleantap has been an excellent experience. Their platform is easy to use, reliable, and has really helped streamline our member communica ![Marisa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa R.") MR Marisa R. Small-Business (50 or fewer emp.) 4.0/5 "Great customer service and product!" What do you like about Gleantap? Our agency has had great experience using Gleantap for our clients, with ease and number of features available for automation and drip campaigns. We'v ##### 3. Customer Support Users commend the **extremely helpful customer support** of Gleantap, appreciating their responsiveness and dedication to client success. [ See 4 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2291219&qs=pros-and-cons#reviews) See Related User Reviews ![Sarah D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah D.") SD Sarah D. Mid-Market (51-1000 emp.) 5.0/5 "Great customer support" What do you like about Gleantap? The customer support is extremely helpful. I freelance and my client uses them. We were having issues with segmentation and they went above and beyond ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Sagar/Rehan have been a big help in building out our CRM and integrating into our booking software." What do you like about Gleantap? Rehan and Sagar have been very helpful and responsive. ##### 4. Ease of Use Users appreciate the **ease of use** of Gleantap, which streamlines communication and enhances overall efficiency in workflows. [ See 4 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2251921&qs=pros-and-cons#reviews) See Related User Reviews JM Jacki M. 5.0/5 "Empowers Sales with Intuitive Outreach Tools" What do you like about Gleantap? I love how Gleantap makes my job much more easy and effective, significantly enhancing my work efficiency. The platform is pivotal in helping me segme ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Working with Gleantap has been an excellent experience." What do you like about Gleantap? Working with Gleantap has been an excellent experience. Their platform is easy to use, reliable, and has really helped streamline our member communica ##### 5. Features Users love the **user-friendly automation features** of Gleantap, enhancing member communication and campaign effectiveness. [ See 4 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2251914&qs=pros-and-cons#reviews) See Related User Reviews JM Jacki M. 5.0/5 "Empowers Sales with Intuitive Outreach Tools" What do you like about Gleantap? I love how Gleantap makes my job much more easy and effective, significantly enhancing my work efficiency. The platform is pivotal in helping me segme ![John H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John H.") JH John H. Small-Business (50 or fewer emp.) 4.0/5 "Excited for AI Features and Chatbot Integration" What do you like about Gleantap? We are still in the trial phase but we have every intention of continuing to move forward. I'm really most excited about the chat bot feature for the ### 5 Cons or Disadvantages of Gleantap ##### 1. Learning Curve Users find the **learning curve steep** , particularly with onboarding and managing training effectively, complicating the experience. [ See 4 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2291292&qs=pros-and-cons#reviews) See Related User Reviews JM Jacki M. 5.0/5 "Empowers Sales with Intuitive Outreach Tools" What do you dislike about Gleantap? I find that although Gleantap is continually improving with frequent updates, these updates are not always free from bugs. This can be a bit disruptiv ![John H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John H.") JH John H. Small-Business (50 or fewer emp.) 4.0/5 "Excited for AI Features and Chatbot Integration" What do you dislike about Gleantap? Onboarding has been a real headache, and the training has been poorly managed in general. ##### 2. Difficult Setup Users find the **difficult setup** of Gleantap challenging, especially during onboarding and form configuration. [ See 3 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2320253&qs=pros-and-cons#reviews) See Related User Reviews JM Jacki M. 5.0/5 "Empowers Sales with Intuitive Outreach Tools" What do you dislike about Gleantap? I find that although Gleantap is continually improving with frequent updates, these updates are not always free from bugs. This can be a bit disruptiv ![John H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John H.") JH John H. Small-Business (50 or fewer emp.) 4.0/5 "Excited for AI Features and Chatbot Integration" What do you dislike about Gleantap? Onboarding has been a real headache, and the training has been poorly managed in general. ##### 3. Difficult Learning Users experience a **difficult learning curve** with Gleantap, causing challenges during onboarding and training processes. [ See 2 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2364184&qs=pros-and-cons#reviews) See Related User Reviews JM Jacki M. 5.0/5 "Empowers Sales with Intuitive Outreach Tools" What do you dislike about Gleantap? I find that although Gleantap is continually improving with frequent updates, these updates are not always free from bugs. This can be a bit disruptiv ![John H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John H.") JH John H. Small-Business (50 or fewer emp.) 4.0/5 "Excited for AI Features and Chatbot Integration" What do you dislike about Gleantap? Onboarding has been a real headache, and the training has been poorly managed in general. ##### 4. Not Intuitive Users find the **setup process for forms not intuitive** , making campaign creation challenging and cumbersome. [ See 2 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2191082&qs=pros-and-cons#reviews) See Related User Reviews ![Jennifer B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer B.") JB Jennifer B. Small-Business (50 or fewer emp.) 5.0/5 "Seamless CRM Integration with Mindbody and Phone Number Retention" What do you dislike about Gleantap? Setting up forms can be a bit clunky and doesn't seem to be designed with the average user in mind. ![Tim M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim M.") TM Tim M. Small-Business (50 or fewer emp.) 5.0/5 "Gleantap Automates My Campaigns" What do you dislike about Gleantap? Wish it was more intuitive for customers to create campaigns on our own. This is the nature of this technology, its very granular. Its not their fau ##### 5. Software Glitches Users experience **software glitches** with Gleantap, which can disrupt usability and necessitate patience during updates. [ See 2 mentions ](https://www.g2.com/products/gleantap/reviews?filters%5Bsentiment_snippet%5D=2291199&qs=pros-and-cons#reviews) See Related User Reviews JM Jacki M. 5.0/5 "Empowers Sales with Intuitive Outreach Tools" What do you dislike about Gleantap? I find that although Gleantap is continually improving with frequent updates, these updates are not always free from bugs. This can be a bit disruptiv ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great comprehensive product and easy to use" What do you dislike about Gleantap? On the workflow screen the workflows lines should show they are connected to the next box if split above into yes and no. Can be a bit glitchy on flow ## Top-Rated Alternatives [ ![Brevo Marketing Platform](https://images.g2crowd.com/uploads/product/hd_favicon/6e2ff100220158bc579d1ee68289d603/brevo-marketing-platform.svg "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Salesmsg](https://images.g2crowd.com/uploads/product/hd_favicon/97c2986846846122fd3608873984f864/salesmsg.svg "Salesmsg") Salesmsg 4.7/5(414) ](https://www.g2.com/products/salesmsg/reviews) [ ![Textline](https://images.g2crowd.com/uploads/product/hd_favicon/1861992ed92ee2c6ea680c7de690063e/textline.svg "Textline") Textline 4.7/5(385) ](https://www.g2.com/products/textline/reviews) [ View All Alternatives ](https://www.g2.com/products/gleantap/competitors/alternatives) JM Jacki M. 11/28/2025 "Empowers Sales with Intuitive Outreach Tools" 5/5 What do you like best about Gleantap? I love how Gleantap makes my job much more easy and effective, significantly enhancing my work efficiency. The platform is pivotal in helping me segment interested clients, and it allows for creating highly customizable outreach strategies, tailoring communication to meet specific client needs. I particularly value the inbox feature, which facilitates organizing tasks and enables the assignment of responsibilities to appropriate staff members, fostering a well-coordinated workflow. This aspect of Gleantap ensures everything is organized in one place, enhancing team transparency and collaboration. Review collected by and hosted on G2.com. What do you dislike about Gleantap? I find that although Gleantap is continually improving with frequent updates, these updates are not always free from bugs. This can be a bit disruptive and requires some patience to deal with the inherent software glitches. Additionally, while the setup is fairly intuitive, there is still a noticeable learning curve which might pose a challenge for some users initially. Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? I use Gleantap to segment interested clients and create customizable outreach, making my sales processes more organized and efficient for my team. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic WS Whitney S. Mid-Market (51-1000 emp.) 3/29/2026 "User-Friendly and Effective CRM Solution" 5/5 What do you like best about Gleantap? I like that Gleantap is user-friendly and has a CRM component. It's easy to understand how to set up emails and systems. Also, the account associates we've been assigned are willing to help at the drop of a hat. Review collected by and hosted on G2.com. What do you dislike about Gleantap? N/A Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? I use Gleantap to target specific groups and send messages to them. It's user-friendly, allowing easy email setup, and includes helpful account associates. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 9/29/2025 "Working with Gleantap has been an excellent experience." 4.5/5 What do you like best about Gleantap? Working with Gleantap has been an excellent experience. Their platform is easy to use, reliable, and has really helped streamline our member communication and engagement. The automation features save us a ton of time, the campaigns are simple to set up but very effective, and integration with our CRM has been seamless. On top of that, their customer support team is fantastic—responsive, knowledgeable, and always willing to help us get the most out of the software. It’s clear they genuinely care about their clients’ success. Overall, Gleantap has been a great partner in helping us grow and stay connected with our members. Highly recommend! Review collected by and hosted on G2.com. What do you dislike about Gleantap? Most of Gleantap's features are fairly intuitive. I personally found setting up some audience segments a little challenging, but that is probably due more to the way data flows out of our CRM then anything having to do with Gleantap. Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? Automated workflows in combination with AI features allow us to react immediately to prospects which was not possible for us to do during off hours or periods when we are short staffed. They also tremendously improve efficiency since many types of campaigns can now be automated. There are also tons of other features (like being able to copy content from one workroom to the other) that end up cumulatively saving a lot of time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jennifer B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer B.") JB Jennifer B. Chief Executive Officer Small-Business (50 or fewer emp.) 10/28/2025 "Seamless CRM Integration with Mindbody and Phone Number Retention" 5/5 What do you like best about Gleantap? What we really appreciate is that we can retain our existing phone number while using a CRM that seamlessly connects with both our phone and SMS. Additionally, the integration with Mindbody is a great advantage. Review collected by and hosted on G2.com. What do you dislike about Gleantap? Setting up forms can be a bit clunky and doesn't seem to be designed with the average user in mind. Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? Gleantap makes it easier to manage client communications by keeping everything in one place. Additionally, it offers a task feature that allows you to assign responsibilities to other team members. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![John H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John H.") JH John H. Owner Small-Business (50 or fewer emp.) 11/15/2025 "Excited for AI Features and Chatbot Integration" 4/5 What do you like best about Gleantap? We are still in the trial phase but we have every intention of continuing to move forward. I'm really most excited about the chat bot feature for the website in addition to the ai schedule and feature. Review collected by and hosted on G2.com. What do you dislike about Gleantap? Onboarding has been a real headache, and the training has been poorly managed in general. Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? Saving employees time!! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Noah N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noah N.") NN Noah N. Marketing Director Small-Business (50 or fewer emp.) 9/9/2025 "Great Experience." 5/5 What do you like best about Gleantap? Our Gleantap experience has been smooth and helpful. It's made tracking, nurturing, and converting leads way more organized and effective! Review collected by and hosted on G2.com. What do you dislike about Gleantap? Minor details like automatically checking in waiver submissions into our club management software. Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? Gleantap is solving the problem of leads getting lost or forgotten because it keeps everything in one place and automates the process. The flows make sure every lead gets the right mix of texts, emails, and reminders without me having to manage it all manually. This benefits me by saving time, keeping our outreach consistent, and increasing the quality of lead nurturing. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jeronimo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeronimo P.") JP Jeronimo P. Owner Small-Business (50 or fewer emp.) 12/9/2025 "Exceptionally Responsive and Reliable" 5/5 What do you like best about Gleantap? Very responsive. There hasnt been anything they cant do. Review collected by and hosted on G2.com. What do you dislike about Gleantap? There isnt anything that is obviously an issue with Gleantap. We have been using them for years over other CRMs. Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? They were very helpful to us. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sarah D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah D.") SD Sarah D. Marketing consultant Mid-Market (51-1000 emp.) 10/10/2025 "Great customer support" 5/5 What do you like best about Gleantap? The customer support is extremely helpful. I freelance and my client uses them. We were having issues with segmentation and they went above and beyond outside of work hours to resolve for a time sensitive email. Review collected by and hosted on G2.com. What do you dislike about Gleantap? No dislikes so far. Haven't encountered issues after a year of using. Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? Client and prospective client mass communication. Benefits from getting out promotions and member updates. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Tim M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim M.") TM Tim M. President Small-Business (50 or fewer emp.) 7/22/2025 "Gleantap Automates My Campaigns" 5/5 What do you like best about Gleantap? Great customer service and technology, love how it automates my customer journeys Review collected by and hosted on G2.com. What do you dislike about Gleantap? Wish it was more intuitive for customers to create campaigns on our own. This is the nature of this technology, its very granular. Its not their fault, it is just very detail driven and difficult to implement on your owm. Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? automates my customer journeys Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Eliana L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eliana L.") EL Eliana L. Owner Small-Business (50 or fewer emp.) 9/5/2025 "Gleantap review" 5/5 What do you like best about Gleantap? I enjoy the ability to reach out to my customer base and send them info on promos and specials in order to get more business. Review collected by and hosted on G2.com. What do you dislike about Gleantap? We are working with some ideas on filtering info from our database that isnt readily available yet. Hopefully, Centeredge will collaborate with us and help us "glean" the info from the data in our system. Review collected by and hosted on G2.com. What problems is Gleantap solving and how is that benefiting you? Gleantap is opening a pipeline of communication to our customers Review collected by and hosted on G2.com. 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