# Fortis Reviews **Vendor:** Fortis **Category:** [Payment Gateways](https://www.g2.com/categories/payment-gateways) **Average Rating:** 4.7/5.0 **Total Reviews:** 13 ## About Fortis Fortis delivers embedded and integrated payment solutions for businesses and software providers. Our platform enables software companies to seamlessly embed payments into their applications while helping businesses simplify payment acceptance, automate workflows, streamline accounts receivable (AR), and improve the overall commerce experience. Processing billions of dollars annually, Fortis powers secure, scalable payment experiences for thousands of businesses across a wide range of industries. To learn more, visit fortispay.com. ## Fortis Pros & Cons **What users like:** - Users find the **setup ease** of Fortis to be seamless and simple, enhancing their overall experience. (4 reviews) - Users find Fortis **highly convenient** for automated payments, seamless setup, and flexible refund options. (3 reviews) - Users praise the **fantastic support team** of Fortis for their helpfulness and availability for assistance. (3 reviews) - Users find Fortis **easy to use and implement** , appreciating its seamless transition and excellent support. (3 reviews) - Users appreciate the **easy payments** with Fortis, enjoying its convenience and seamless setup for transactions. (3 reviews) - Easy Setup (3 reviews) - Reporting (2 reviews) - Affordable (1 reviews) - Users love the **automation features** of Fortis, making payment management convenient and hassle-free. (1 reviews) - Ease of Implementation (1 reviews) **What users dislike:** - Users face a **complex implementation** process that hinders effective use of Fortis, making it difficult to master. (1 reviews) - Users find the **complex interface** challenging, requiring a significant time investment to learn and navigate effectively. (1 reviews) - Users face significant **delays** in payments for transactions over $20,000, causing frustration and complications. (1 reviews) - Users find the **cost of Fortis to be steep** , making it a significant investment for many. (1 reviews) - Users report that **funds holding on large transactions** causes delays, complicating their payment processes significantly. (1 reviews) - Limited Access (1 reviews) - Users find the **client online portal difficult to navigate** , leading to frustration and hindering overall usability. (1 reviews) - Users find the **navigation difficulty** of the Fortis portal frustrating, impacting their overall experience. (1 reviews) - Payment Delays (1 reviews) - Poor Reporting (1 reviews) ## Fortis Reviews ### 1. Efficient ACH Handling with Minor Hurdles **Rating:** 4.0/5.0 stars **Reviewed by:** Brandon C. **Reviewed Date:** January 20, 2026 **What do you like best about Fortis?** I like the ability to know that ACHs are handled with discretion, and also having a roundabout date of when those funds will transfer to our account. It's great having an option for our customers that isn't linked to our credit card expense. The setup was pretty seamless and simple. Fortis is very beneficial for our team. **What do you dislike about Fortis?** Any transaction that operates above $20,000 seems to have a hold on, and sometimes we have to jump through multiple hoops to ensure those things are taken care of, which delays the payments to our accounts. That would be my biggest struggle. **What problems is Fortis solving and how is that benefiting you?** Fortis handles ACH transactions and automated clearinghouse review processes or transactional disputes. It offers an alternative for customers other than credit card expenses. **Official Response from Charles Colletti:** > Hi Brandon, thank you for the feedback. We’re glad Fortis has been a seamless and valuable ACH option for your team. We appreciate your input on higher-value transactions and are continuing to improve efficiency while maintaining security. Thank you for partnering with Fortis. ### 2. Easy to Implement, Great Pricing, and Fantastic Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler S. | Proprietor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Fortis?** Easy to use and implement, great pricing, fantastic support team! **What do you dislike about Fortis?** I would love to see an expansion of offerings around marketing automation to displace Square. **What problems is Fortis solving and how is that benefiting you?** I use Fortis for my business payment processing, and have it integrated into my business' software as a service offering for use by other businesses as an embedded/integrated payment system. Their API was easy to integrate into my application and offers all the necessary features my customers expect for an embedded payment solution. **Official Response from Charles Colletti:** > Tyler, Thank you for the great review! We’re glad Fortis has been easy to implement and that our pricing and support team delivered a strong experience. It’s great to hear our APIs are supporting your embedded payment solution. We also appreciate the feedback around marketing automation and will share it with our team. ### 3. Easy-to-Use Fortis Dashboard, But Fees Add Up **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Fortis?** The Fortis dashboard makes it easy to view my statements and track transactions. **What do you dislike about Fortis?** The credit card processing fees and the associated service fees. **What problems is Fortis solving and how is that benefiting you?** We can safely accept payments from our customers. ### 4. Structured Workflows and Clear Ownership Make FortiS a Standout **Rating:** 4.5/5.0 stars **Reviewed by:** Robin H. | ITAM Technical, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Fortis?** The tight ERP integration is the big win. Fortis is built to sit neatly inside systems like NetSuite and Business Central, so payments, invoices, customer records, and reconciliation all stay connected. That reduces manual bookkeeping and cuts down on mismatched data. When everything lines up inside one system, finance teams tend to breathe easier. **What do you dislike about Fortis?** 1. Steep cost 2. Complexity and learning curve **What problems is Fortis solving and how is that benefiting you?** Fortis closes that gap by pulling payments directly into the ERP or business platform you already use. That gives you one connected system instead of a processor over here and your financial data over there. **Official Response from Charles Colletti:** > Hi Robin, Thanks for sharing your experience and for recognizing how Fortis helps keep your ERP workflows connected. We’re glad our integration with systems like NetSuite and Business Central supports your team’s efficiency. We truly value our partnership and your feedback on cost and complexity — our team is always working to make Fortis even more intuitive and deliver lasting value. ### 5. Empowering Free AI Education for All **Rating:** 5.0/5.0 stars **Reviewed by:** Anubhuti G. | Senior Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Fortis?** Fortis AI is committed to offering free education in AI and machine learning to people everywhere. The goal is to ensure that advanced knowledge is both accessible and easy to understand for everyone. **What do you dislike about Fortis?** Everything is good, and there is nothing I dislike. **What problems is Fortis solving and how is that benefiting you?** Providing access to free education in AI and machine learning has been highly beneficial for all my employees. **Official Response from Charles Colletti:** > Hi Anubhuti — thank you for taking the time to share your feedback. While Fortis does not provide free AI or machine learning education, we appreciate you engaging with our profile. Fortis is a payments technology partner focused on helping businesses transform commerce into a competitive advantage through industry-specific payment solutions, tools, and dedicated customer support. For prospective customers reviewing Fortis on G2, we welcome feedback specific to our payments platform, Merchant Portal, mobile apps, and overall support experience. ### 6. Fast Payment Processing with Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Elaina L. **Reviewed Date:** January 13, 2026 **What do you like best about Fortis?** I like the speed in which I am paid and found the initial setup of Fortis very easy. **What do you dislike about Fortis?** It could be easier to log in to the system. **What problems is Fortis solving and how is that benefiting you?** I use Fortis to accept payments beyond cash, speeding up transactions when people shop. **Official Response from Charles Colletti:** > Thanks for sharing your experience, Elaina. We’re happy Fortis is helping your business get paid faster and making it easy to accept more payment types from your customers. We appreciate the note about login convenience and will pass that along to our team. ### 7. Always Reachable Phone Support with Great Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Fortis?** I can get someone on the phone if I ever have a question. I like the reporting too. **What do you dislike about Fortis?** Sometimes I have trouble with the reporting. **What problems is Fortis solving and how is that benefiting you?** I needed a solution for my merchants whose Quickbooks. **Official Response from Charles Colletti:** > Thank you for the review! We’re glad Fortis phone support and reporting have been helpful. We appreciate the feedback around reporting and will share it with our team as we continue to improve the experience. ### 8. Easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** lisa S. | operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Fortis?** We are a chiropractic office and switched to Fortis when we changed the electronic health record we were using. It was an easy transition thanks to Margaret Rosloniec! **What do you dislike about Fortis?** We have found no downsides to switching to this system. **What problems is Fortis solving and how is that benefiting you?** Fortis is completely integrated in our system and easy to use. **Official Response from Charles Colletti:** > Thank you, Lisa! We’re so glad to hear your transition to Fortis went smoothly and that the full integration with your EHR is working well for your chiropractic office. It’s great to know Margaret was able to support you through the process. We appreciate your trust and are excited to continue supporting your team! ### 9. NEW CHIROPRACTIC OFFICE **Rating:** 5.0/5.0 stars **Reviewed by:** Caleb S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Fortis?** Margaret Rosloniec was great in helping get our office set up and continuing support since we have been open! **What do you dislike about Fortis?** Client online portal is difficult to navigate at times **What problems is Fortis solving and how is that benefiting you?** Just ease of use **Official Response from Charles Colletti:** > Hi Caleb, Thanks for the great feedback! We're glad Margaret has been helpful and that Fortis is supporting your new practice. We appreciate your note about the portal—our team is working to improve the experience. Wishing you continued success, and we're here if you need anything! —The Fortis Team ### 10. Fortis is a MUST for a well running practice! **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac H. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 01, 2025 **What do you like best about Fortis?** Fortis is so convenient. You can schedule automatic payments via credit card or check. It'a also easy to refund and skip a payment if needed. **What do you dislike about Fortis?** Nothing! Everything is great and there isn't anything that I'd like to see change. **What problems is Fortis solving and how is that benefiting you?** We no longer have to manually check out patients. Their payments are all set to procecss automatically. If a monthly payment is declined, Fortis emails the patient to collect. ### 11. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Jeanmadi D. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Fortis?** Setting auto payments, daily reports and splitting payments **What do you dislike about Fortis?** No complaints so far, never had a problem **What problems is Fortis solving and how is that benefiting you?** No idea ### 12. The perfect add on to our EHR experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Chris D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Fortis?** Fortis is the most complete payment and inventory system I have seen. The payment setup options are unique and allow us to be as specific as we want with patient care options, which is very convenient. Even better, the reporting options allow our team to track payments and ensure that every cent is accounted for, which in a busy practice has been a lifesaver! **What do you dislike about Fortis?** The one improvement Fortis could make is a better training system. With all of the tagging options and new inventory systems, it isn't apparent how to use those systems. **What problems is Fortis solving and how is that benefiting you?** The ability to store credit card information and charge patients for care. Fortis makes it easy to update expiring credit cards or connect with unique types of accounts, such as an HSA or an investment account that a patient wants to use to pay for their care. The split payment feature is also a must-have for families. And that divided payment feature integrates perfectly with our EHR system! ### 13. Customer driven and available for seamless support and integration. **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy N. | Executive Vice President, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2017 **What do you like best about Fortis?** The Zeamster technology allowed for us as an ISO to leverage the Zeamster development team to assist in creating an integration specific to my company. This integration and others have put us in a situation of increased sales and newly found opportunity to get more merchant processing accounts through the technology channel. In addition, the company is very agile and available for us to speak to whenever we have a potential POS/ISV that is interested in working with us. They will also move items up on their list from a enhancement perspective provided we have a good business case. **What do you dislike about Fortis?** I would love if the product had the ability to tie into salesforce. I also hope they speed up the process of adding the "text message" feature for appointment setting. **Recommendations to others considering Fortis:** The human element and relationship is what helps the process. Other products involve sending a developer to an API page but not knowing how it can help the business is tough. Zeamster does a good job of assisting in the process. **What problems is Fortis solving and how is that benefiting you?** Integrating the technology to the merchant services has helped change the business for us and make us relevant for the future of payments. - [View Fortis pricing details and edition comparison](https://www.g2.com/products/fortis/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+10%3A23%3A38+-0500&secure%5Bsession_id%5D=ef343d49-43fe-46f0-b325-a0058d297f25&secure%5Btoken%5D=2848d9cdceb5a4ff18d27d8f9c8e7929a6f58938dd06061ba7eb2d55dd2e5f59&format=llm_user) ## Fortis Integrations - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - [Agriculture Management Software](https://www.g2.com/products/agriculture-management-software/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Manufacturing ERP software](https://www.g2.com/products/manufacturing-erp-software/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Oracle Retail Xstore Point-of-Service](https://www.g2.com/products/oracle-retail-xstore-point-of-service/reviews) - [Sage 100](https://www.g2.com/products/sage-100/reviews) - [Sage 300](https://www.g2.com/products/sage-300/reviews) - [Sage 50cloud Accounting](https://www.g2.com/products/sage-50cloud-accounting/reviews) - [Sage Business Cloud Accounting](https://www.g2.com/products/sage-business-cloud-accounting/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Sage X3](https://www.g2.com/products/sage-x3/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Visual Matrix PMS](https://www.g2.com/products/visual-matrix-pms/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) ## Fortis Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Split Payments - Real-Time Payments - Multi-Currency - Online payment portal **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Payments - Embedded Payments** - Processing - Fraud Protection - Payment Methods **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Personalization - Embedded Payments** - Customer Onboarding - Checkout Customization - Localization - Merchant Portal **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Payment Options** - Multi-Currency - Online payment portal **Setup - Embedded Payments** - Payment Flows - APIs - Dispute Management **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Security** - POS Verification **Analytics - Embedded Payments** - Transactions - Reconciliation - Revenue **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Platform** - Accounting integration - E-commerce Integration **Agentic AI - Embedded Payments** - Cross-system Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Fortis Alternatives - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,670 reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - 4.2/5.0 (445 reviews) - [Karbon](https://www.g2.com/products/karbon-2025-03-03/reviews) - 4.8/5.0 (819 reviews)