Visual Matrix PMS Reviews & Product Details

This software is user friendly and customer service is great Review collected by and hosted on G2.com.

There are some features that could use some advance explanations but you can’t find content anywhere instead you have to call customer service. The are general good but sometimes that is frustrating for customers Review collected by and hosted on G2.com.

It's very easy to learn! And anything you do while learning can be easily fixed if mistakes are made. Review collected by and hosted on G2.com.

Kinks in the system. It's not often but it can slow you down a little when it does happen. Review collected by and hosted on G2.com.

If you can fill in a form online you can use this program. It is very up to date with current technology and it looks appealing. Review collected by and hosted on G2.com.

If you are on the cloud version and you have too many tabs open and one expires you get logged out of every tab.

There is also a glitch with creating a new reservation sometimes where you can't just cancel the reservation. You have to fill in data then cancel the reservation. Review collected by and hosted on G2.com.

It is up to date and most friendly system we ever used. This is totally user friendly and easy to learn. Review collected by and hosted on G2.com.

I seriously don't think of anything to dislike this PMS. Everything works great so far! Review collected by and hosted on G2.com.

Ease of access and ease to get around on one screen Review collected by and hosted on G2.com.

Unable to open multiple screen to work on. Multiple reservations or customer accts at a time hard to help someone In front of you and on the phone at the same time Review collected by and hosted on G2.com.

It’s so easy to get guests checked in quickly and efficiently. I love how it has housekeeping information on hand and everyone’s information kept on file so we don’t have to keep entering guests information. Review collected by and hosted on G2.com.

Actually I have nothing I dislike about it. Review collected by and hosted on G2.com.

Its simple and easy to use quick check in easy night audit. Very user friendly Review collected by and hosted on G2.com.

It's simplicity is a little bit of a issue and doesn't give you a in depth look at the property Review collected by and hosted on G2.com.

It has made reservations so much easier compared to the previous system that we were using. The organization of the tabs were top notch. It is not confusing and the software itself runs very fast. We have not had a glitch at all. Review collected by and hosted on G2.com.

It was a little hard at first few days because we switched to Visual Matrix from the other software. Review collected by and hosted on G2.com.

It is a very easy and self explanatory system. Review collected by and hosted on G2.com.

There isn't anything u dislike about Visual Matrix. Review collected by and hosted on G2.com.

it is simple and easy to use and has a good support line Review collected by and hosted on G2.com.

that I could tailor some auto documents more to the property Review collected by and hosted on G2.com.