Formstack Forms Reviews & Product Details

Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics. Designed for businesses of all sizes, Formstack Forms allows users to collaborate with teams to approve, deny, and comment on data submitted through forms. With a drag-and-drop form builder, Formstack Forms empowers users across organizations to build branded forms, surveys, and workflows without needing to know code. For more technical users, Formstack Forms offers an open API that allows users and 3rd-party applications to access Formstack resources programmatically. Formstack allows integration with various third-party applications such as Mailchimp, Salesforce, PayPal, Amazon S3, PowerAutomate, and more. Formstack is available on a monthly subscription, and support is extended via documentation and other online measures.

Product Website

Seller

Formstack, LLC

Discussions

Formstack Forms Community

Languages Supported

English

Overview by

Natasha M.

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Formstack Forms Integrations

(4)

Verified by Formstack Forms

Formstack Forms Media

Create beautiful online forms without knowing how to code. With an intuitive drag-and-drop form builder and hundreds of templates at your fingertips, the possibilities are endless.

Say goodbye to manual work and let us do the heavy lifting. Create seamless workflows to increase workplace productivity. Send out email notifications. Get projects approved. All automated. Always easy.

Formstack Forms Demo - Actionable Analytics

Unlock key insights on your customers. Pinpoint problem areas in your strategy. No matter your destination, our optimization tools can help you get there.

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Verified User in Education Management

Mid-Market (51-1000 emp.)

3/9/2017

"Formstack is incredibly useful for my business"

5/5

What do you like best about Formstack Forms?

I love that I can edit, copy and reuse forms over and over again and that it keeps up with all of my past entries that I can refer to year after year. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

There is not much that I dislike, but I wish going back to folders (since I share with several other members in our office) was easier rather than going all the way back then picking the column I wish to go to. Review collected by and hosted on G2.com.

Recommendations to others considering Formstack Forms:

I would definitely give Formstack a try when collecting data Review collected by and hosted on G2.com.

What problems is Formstack Forms solving and how is that benefiting you?

We are able to go paperless, which is great for the environment and budget.

We can also ask parents at practice or games to fill out a required form instead of trying to go and print something out resulting in their child not playing because of that. Review collected by and hosted on G2.com.

Andrew C.

Senior Account Executive

Small-Business (50 or fewer emp.)

5/31/2017

"Formstack is highly flexible and I love how they continue to evolve"

5/5

What do you like best about Formstack Forms?

Well-designed user interfaces with an incredible amount of flexibility for nearly every form you can imagine. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Would like to see better reporting/exporting options for submissions. Also need an easy way to import form data from other sources. Review collected by and hosted on G2.com.

Verified User in Hospitality

Mid-Market (51-1000 emp.)

3/9/2017

"Formstack Newbie to Pro"

4/5

What do you like best about Formstack Forms?

I love being able to pull data quickly, especially for my boss in a pinch! Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

The lack of training.

No webinars, help desk, etc.

It was hit or miss, sink or swim.

I contacted another Formstack user who was local to walk me through setting up a basic form and went from there. Review collected by and hosted on G2.com.

Recommendations to others considering Formstack Forms:

Know someone who already utilizes the product because they don't provide much training on how to use the product unless you are "selling" something. Review collected by and hosted on G2.com.

What problems is Formstack Forms solving and how is that benefiting you?

we've connected more with our police department and human services providing them real time data about our senior patients who require more care than they have. I've see this program be able to help so many more people in less time that what we were doing before. Review collected by and hosted on G2.com.

Chau V.

Communications & Marketing Manager

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

3/9/2017

"Fantastic program"

5/5

What do you like best about Formstack Forms?

Easy, intuitive to set up forms and embed on our website Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I would like to see more integration options for different CRMs in order for us to not have to manually upload our information via excel sheets into our system. Review collected by and hosted on G2.com.

Recommendations to others considering Formstack Forms:

Wonderful program for lead capturing on your website. Super easy to use and to integrate into a Wordpress website. Review collected by and hosted on G2.com.

What problems is Formstack Forms solving and how is that benefiting you?

More streamlined registration process for our users makes easier for us to cut down on manpower when signing up people or even just keeping track of them. Review collected by and hosted on G2.com.

Claudia G.

Help Desk/Database Administrator

Higher Education

Mid-Market (51-1000 emp.)

4/10/2017

"Meets our needs"

5/5

What do you like best about Formstack Forms?

I like the ability to create alerts for approvers and non-approvers so they can see the form information. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I don't like that we can't have work flows where non-approvers can leave comments or check off that an action was done if they are not approving anything. Review collected by and hosted on G2.com.

Recommendations to others considering Formstack Forms:

I think it's best to understand all your forms needs before selecting a product. Formstack is flexible enough to meet a lot of requirements but you need to know what you need first. Review collected by and hosted on G2.com.

What problems is Formstack Forms solving and how is that benefiting you?

Less paper waste and approvals on forms get done faster than waiting for a form to be located when an approver never receives a paper form. Review collected by and hosted on G2.com.

David S.

Digital Marketing Manager

Higher Education

Mid-Market (51-1000 emp.)

10/24/2016

"Works so well, we rebuilt our University's online application on Formstack"

4.5/5

What do you like best about Formstack Forms?

Formstack is a relatively intuitive form-builder with a powerful feature set - namely, conditional logic. We had been using another service for a year or so before migrating all of our online forms to Formstack, and I've found the interface to stand head and shoulders above other options. Adding logic/rules for fields or whole sections of fields is simple; online payment integrations work well; and other tricks and treats such as discount codes and autofills are really great features that allow us to quickly build robust forms. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

As with most anything, a few quirks have popped up from time to time that have caused some frustration, but they are relatively few and far between. Nothing that we haven't been able to work around without making significant compromises. Review collected by and hosted on G2.com.

What problems is Formstack Forms solving and how is that benefiting you?

I oversee the website for a small private university. Over the past several years, the demand has sky-rocketed for online forms for handling event registrations, inquiries, surveys, and a everything else under the sun. Formstack has helped us meet this demand, giving us the ability to easily create forms and embed them on our website. After creating a number of fairly complex forms, we decided to rebuild our online applications for admission using Formstack. There are a few minor features that we lost by making the move, but the benefits we gained by changing our applications to the new platform more than make up for it (mobile-friendly; show/hide fields in real-time based on previous selections; the ability to easily customize and route different notifications based on user input, etc.) Review collected by and hosted on G2.com.

Mark G.

Web Systems Programmer

Higher Education

Mid-Market (51-1000 emp.)

10/20/2016

"Formstack is an innovator"

4.5/5

What do you like best about Formstack Forms?

They are continually moving forward with the product. It has been almost as if they were psychic -- releasing new features as fast as I think of a need for them as a customer (and many other new features I had not thought of, as well). Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

One of their recent redesigns of their interface was not an improvement. It caused a loss of productivity. Going back to use the prior interface was not an option. They eventually fixed it, but it was annoying for a month or so. Review collected by and hosted on G2.com.

Recommendations to others considering Formstack Forms:

You can ask them anything. Ask about a new feature, how to use a feature, an idea that you have. They have multiple avenues of support: phone, email, online form. And they have responded very quickly and thoroughly to me in all avenues I have tried and with every question I've asked. Review collected by and hosted on G2.com.

What problems is Formstack Forms solving and how is that benefiting you?

we have people from all over the university campus who come to us with requests for web registration and payment forms, who have not planned in advance. In terms of traditional form development times, they were giving us ridiculously short notice. With formstack, however, a form that is full-featured and has good quality, and is totally robust, can be developed in minutes (or, for fairly complex forms in a few hours at most).

For all of these people, rather than telling them: "It's too late. Try planning ahead and giving us lots of advance notice for next year's event." we can tell them that if they will work with us, we can meet their need. It results in much better service to the campus. Review collected by and hosted on G2.com.

Josh H.

Marketing Manager

Facilities Services

Mid-Market (51-1000 emp.)

10/20/2016

"Formstack runs our business"

5/5

What do you like best about Formstack Forms?

Formstack is incredibly flexible. As business that runs lean we need our tools to allow us to quickly iterate, play well with others, and be easy for any of our non-technical staff to use. Formstack does all three with ease, but also has a lot of ability for those with some technical chops (like me) to customize things. It really is the best of both worlds. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

I don't like how you can't back-up your submissions in the app. Yes, you can export data through integrations now...but...it would be nice to know I could restore stuff in the app. Review collected by and hosted on G2.com.

Recommendations to others considering Formstack Forms:

You get the most bang for your buck with the highest plan. Not having to worry about themes, users, and forms allows you to just get creative and implement. Review collected by and hosted on G2.com.

What problems is Formstack Forms solving and how is that benefiting you?

We use Formstack for lead gen, internal process (like HR), and our operations. It has helped to quickly test out and refine new processes without having to build software.

The fact that it integrates with Salesforce, Active Campaign, and Zapier (along with a ton of other Marketing Automation Platforms / CRMs / etc.) allows us to push data all over the place from a single capture point. Review collected by and hosted on G2.com.

Huper O.

Small-Business (50 or fewer emp.)

3/14/2017

"Gather Data"

4.5/5

What do you like best about Formstack Forms?

A simple design program allows the novice to get started. The capabilities allow an advanced designer to capture great amounts of information efficiently. The flexible platform allows us to use it in many places. Email, website, social media,etc. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Would like to see it capture bar codes via mobile scan. Review collected by and hosted on G2.com.

Verified User in Sports

Mid-Market (51-1000 emp.)

3/9/2017

"How I get things done"

4.5/5

What do you like best about Formstack Forms?

Quick form building and conditional data delivery based on users' responses. Review collected by and hosted on G2.com.

What do you dislike about Formstack Forms?

Data formatting options could be better. For example, our customer database requires that state be listed by 2-letter abbreviation. I had to create that manually. I would also like to see some more robust design options. It's a little hard to get the form design I want based on the class structure. Review collected by and hosted on G2.com.

Recommendations to others considering Formstack Forms:

You'll be amazed at how much you can do with Formstack. From customer feedback to lead generation to user generated content, Formstack has a way to do it. Review collected by and hosted on G2.com.

What problems is Formstack Forms solving and how is that benefiting you?

Data collection and contest entry are the primary uses, but we also use it for customer feedback and lead generation. Review collected by and hosted on G2.com.