Fiix CMMS Reviews & Product Details

Fiix CMMS by Rockwell Automation is a premier, cloud-based maintenance management platform designed to help organizations plan, track, and optimize maintenance work. It combines asset, work order, scheduling, and parts management tools all in one place, providing a consumer-grade experience on both desktop and mobile. The Fiix CMMS mobile app empowers maintenance technicians to access work orders, view asset information, and update parts records in real time from anywhere— even offline. Advanced features like AI-powered analytics dashboards generate insights to help teams understand performance, costs, and KPIs to support better decision-making. And a highly open API integrates the CMMS with business, ERP, and operational systems to keep data synced. Most recently, Fiix has partnered with FactoryTalk Optix to make hardware integrations and condition-based maintenance accessible for the average team. Fiix CMMS also boasts numerous quality-of-life tools for maintenance departments, such as a comprehensive Audit Trail feature that makes standards compliance easier. Founded in 2008 in Toronto, Canada by a team of former maintenance professionals, Fiix CMMS was built from the ground up with a “by maintenance, for maintenance” philosophy. Its founders strongly believed that maintenance teams need their own dedicated digital tools, and spreadsheets or borrowed ERPs won’t cut it. The company’s focus on in-house maintenance expertise continues to this day, with over 400 years of industry experience on staff. A core belief is that partnership is just as important as product. In 2020, Fiix was acquired by Rockwell Automation, the world’s largest company dedicated to industrial automation, bringing over 120 years of tech leadership and new resources to the growing CMMS platform. No matter where you are in your maintenance journey, from beginner to advanced, Fiix CMMS provides tools to facilitate and transform operations. Over 4,200 companies use Fiix CMMS to increase uptime, reduce costs, and plan maintenance based on real data instead of guesswork. Find out more at www.fiixsoftware.com.

Seller

Rockwell Automation

Discussions

Fiix CMMS Community

Languages Supported

Danish, German, English, French, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai

Solution Type

All-in-One

Overview by

James Chan

Used by Spotahome and 2 others

Beta

Pricing

Pricing provided by Fiix CMMS.

Free

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Fiix CMMS Integrations

(24)

Verified by Fiix CMMS

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Fiix CMMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Fiix CMMS, and what problem is it built to solve?

Fiix CMMS is used to organize maintenance work in one place, bringing together work orders, asset records, preventive maintenance schedules, and parts information. Teams use it to replace scattered paper or spreadsheet tracking and coordinate maintenance more consistently.

What languages does Fiix CMMS support?

Fiix CMMS supports 12 languages, including Danish, English, French, German, Italian, and others.

What company sizes and industries is Fiix CMMS the best fit for?

Fiix CMMS appears to suit maintenance teams across small businesses, mid-market organizations, and enterprises, with strong use in manufacturing and other asset-intensive operations.

Company sizes: Small businesses, mid-market organizations, and enterprise teams are all represented.
Industries: Manufacturing and production-related settings are especially prominent, including food production, automotive, oil and energy, and facilities services.

How long does it take to implement Fiix CMMS across a team?

Implementation time varies with the scope of setup, but one to three months is the most commonly reported time to go live. Other reported timelines range from days to more than a year.

Time to go live	Relative frequency
1–3 months	Most common
3–6 months	Also frequently reported
6–12 months	Reported regularly
Less than 1 month, including launches in days	Reported
More than 12 months	Reported less often

What customer support options does Fiix CMMS provide, and how do users find the overall support experience?

Fiix CMMS support is available through options including email/help desk, chat, and phone support. Users describe helpful, knowledgeable assistance during setup and troubleshooting, though experiences with response times and ease of reaching support can vary.

What is the experience like for teams switching to Fiix CMMS from another tool?

Teams have switched to Fiix CMMS from older CMMS and ERP systems, as well as spreadsheets and manual tracking, seeking easier day-to-day use, stronger asset and parts tracking, or more useful maintenance reporting. The transition is described as smooth in some cases, while data migration, configuration, and learning the system can take work; once in place, users value having maintenance records and workflows together.

What features or capabilities could make Fiix CMMS even more useful?

The most useful improvements would make reporting more accessible and give teams more flexibility in everyday work. Recurring requests include:

Reporting and analytics: Make custom reports, dashboards, and data analysis easier to build and adapt without specialist help.
Mobile experience: Improve app performance and reliability, and bring more desktop functions to mobile workflows.
Bulk work management: Add faster bulk editing and simpler ways to update or organize multiple work orders, tasks, and schedules.
Workflow and administration: Expand workflow options and make permissions and role-based access more flexible.

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Jason G.

Supervisor

Mid-Market (51-1000 emp.)

Originally submitted 2/27/2024

"FIIX Really streamlined our struggling Maintenance department!"

5/5

What do you like best about Fiix CMMS?

What I like best was how easily we were able to integrate to FIIX and begin using it Immediatly with near zero hichups...

Our maintenance department is MUCH more organized now and a lot more gets accomplished! Our employees are able to track the progress of their Work Request. Paperless so there is less waste. This is light years ahead of what we were doing previously. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Nothing!! It works great! Very easy to use! Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Jason, thank you for your thoughtful review! We're happy to hear that Fiix has been able to enhance your team's maintenance strategy and made things run more smoothly overall; that is what we're here for after all. Once again, we appreciate you taking the time to share your experience.

Juan P.

Maintenance level one

Small-Business (50 or fewer emp.)

4/26/2025

"Excellent access"

5/5

What do you like best about Fiix CMMS?

The best CMMS this is amazing I use every single day Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Everything is easy to do easy to put all the parts in the system Review collected by and hosted on G2.com.

Paul C.

Maintenance Technician IV

Small-Business (50 or fewer emp.)

2/25/2025

"Very easy to use"

5/5

What do you like best about Fiix CMMS?

Fixx I a very convenient management system. I really like how the monthly PM's show up automatically. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

I don't like putting all the supplies in the program. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Paul, thanks for sharing your review of Fiix CMMS. We're pleased to hear it's been helping you manage your PMs and WOs more efficiently. If you are still experiencing issues with data importing, please connect with our technical support team support@fiixsoftware.com on resources and we'll be happy to help. Once again, we appreciate your feedback.

Brian K.

MRO Manager

Mid-Market (51-1000 emp.)

2/14/2025

"FIIX Training"

4.5/5

What do you like best about Fiix CMMS?

The training was top notch. Work order and asset tracking will provide great data to determine what equipment will need replaced. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

The integration with our ERP system was longer than anticipated. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Brian, thank you for providing your thoughts about Fiix CMMS! We're glad to hear that you and your team are benefitting from work order and asset tracking and we appreciate the feedback on integration timelines. Once again, thank you for your review.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

5/2/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Using the Fixx application is very user friendly"

5/5

What do you like best about Fiix CMMS?

How user friendly it is and how you can log in and upload new workorders. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

So far there have not been any downsides to the program Review collected by and hosted on G2.com.

Jose J.

Mechanic

Mid-Market (51-1000 emp.)

11/26/2024

"it has become easier and easier to use and i like it"

4.5/5

What do you like best about Fiix CMMS?

being able to look at past work orders and seeing the parts used by other mechanics. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

I honestly have anything negitive to say, im still learning to use it Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Jose, thanks for your review! We're glad to hear you're finding value in the WOs module. We look forward to you getting more used to Fiix and unlocking all the features and value from it. Feel free to visit our Help Center https://helpdesk.fiixsoftware.com/hc/en-us for helpful articles and release notes, join our community https://community.fiixsoftware.com to get exclusive content and peer to peer support in our Q&A forum, and our Learning Center https://fiixsoftware.learnupon.com/users/sign_in?next=%2Fdashboard has several courses to enhance your Fiix knowledge. Once again, we appreciate you sharing your thoughts.

Rafael Duarte F.

Engineering and Manufacturing Coordinator

Mid-Market (51-1000 emp.)

4/10/2025

"Fast and Clear Tasks"

5/5

What do you like best about Fiix CMMS?

Simple, powerfully, friendly. Schedule tool for preventive maintenance is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Feedback for those who ask for the maintenance, the software doesn't have a very good follow-up. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Rafael, thanks for your review on Fiix CMMS. We're pleased to hear that you're getting a lot of value out of the preventive maintenance features and it's helping you manage your maintenance efficiently. Once again, we appreciate your feedback.

Seema K.

Test Engineer

Mid-Market (51-1000 emp.)

11/26/2024

"Overview of Fiix"

4.5/5

What do you like best about Fiix CMMS?

I can have app on my phone to make it easier to put entries in for calls made by my techs in real time. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

The desktop version is sometimes a bit confusing to navigate. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Seema, thank you for your review! We're glad to hear that the mobile app has made things more fast and efficient for your team and maintenance strategy. Once again, we appreciate you sharing your thoughts.

Jose Manuel A.

Responsable de Producción

Mid-Market (51-1000 emp.)

1/8/2025

"The program is easy to work with and very comprehensive and intuitive."

5/5

What do you like best about Fiix CMMS?

How easy it is to handle and that you have all the documentation and photos of the machines on the same mobile. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

There is still room for improvement in the language, it is in Spanish but translated. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Jose, thank you for your review. We're glad that you find Fiix CMMS user friendly and are benefiting from our mobile app. Once again, thank you for sharing your thoughts.

Verified User in Facilities Services

Enterprise (> 1000 emp.)

8/6/2024

"My experience with Fiix has provided such a great experience to Coordinate all kinds of operations."

5/5

What do you like best about Fiix CMMS?

The most helpful feature I can find in Fiix is the Planned Maintenance feature. An upside to this is that WO's can be programmed to automatically go out at a certain time in certain days. Customer Support is very helpful and they provide good tips and resources. I would also say that this app is fairly easy to use and learn how to navigate, it takes practice for sure. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

The downside to Fiix is trying to find a WO (in any status) in a timely manner. Usually I click on "Open WO's" but it will not include all status available. It takes an extra step and extra time to get there. Review collected by and hosted on G2.com.

What problems is Fiix CMMS solving and how is that benefiting you?

Organization problems when it comes to the Assets. Also the Planned Maintenance feature is extremely helpful. And the general settings on the WO requests are very helpful, it has essential information. Additionally, I am learning more and more about the function to connect Fiix CMMS to Coupa for Purchase Order requests. Review collected by and hosted on G2.com.