---
title: Fiix CMMS Reviews
meta_title: 'Fiix CMMS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 476 reviews by the users' company size, role or industry
  to find out how Fiix CMMS works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 476
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Asset Management
  url: https://www.g2.com/categories/asset-management
---

# Fiix CMMS Reviews
**Vendor:** Rockwell Automation  
**Category:** [CMMS Software](https://www.g2.com/categories/cmms)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 476
## About Fiix CMMS
Fiix CMMS by Rockwell Automation is a premier, cloud-based maintenance management platform designed to help organizations plan, track, and optimize maintenance work. It combines asset, work order, scheduling, and parts management tools all in one place, providing a consumer-grade experience on both desktop and mobile. The Fiix CMMS mobile app empowers maintenance technicians to access work orders, view asset information, and update parts records in real time from anywhere— even offline. Advanced features like AI-powered analytics dashboards generate insights to help teams understand performance, costs, and KPIs to support better decision-making. And a highly open API integrates the CMMS with business, ERP, and operational systems to keep data synced. Most recently, Fiix has partnered with FactoryTalk Optix to make hardware integrations and condition-based maintenance accessible for the average team. Fiix CMMS also boasts numerous quality-of-life tools for maintenance departments, such as a comprehensive Audit Trail feature that makes standards compliance easier. Founded in 2008 in Toronto, Canada by a team of former maintenance professionals, Fiix CMMS was built from the ground up with a “by maintenance, for maintenance” philosophy. Its founders strongly believed that maintenance teams need their own dedicated digital tools, and spreadsheets or borrowed ERPs won’t cut it. The company’s focus on in-house maintenance expertise continues to this day, with over 400 years of industry experience on staff. A core belief is that partnership is just as important as product. In 2020, Fiix was acquired by Rockwell Automation, the world’s largest company dedicated to industrial automation, bringing over 120 years of tech leadership and new resources to the growing CMMS platform. No matter where you are in your maintenance journey, from beginner to advanced, Fiix CMMS provides tools to facilitate and transform operations. Over 4,200 companies use Fiix CMMS to increase uptime, reduce costs, and plan maintenance based on real data instead of guesswork. Find out more at www.fiixsoftware.com.



## Fiix CMMS Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Fiix CMMS, praising its navigation and efficient management of information. (42 reviews)
- Users value the **exceptional customer support** from Fiix, making implementation and system configuration seamless and efficient. (15 reviews)
- Users appreciate the **easy data management** in Fiix CMMS, streamlining processes and enhancing compliance tracking. (14 reviews)
- Users value the **efficient asset management** of Fiix CMMS, enhancing workflow and ensuring accurate record-keeping. (13 reviews)
- Users emphasize the **high efficiency** of Fiix CMMS, praising its ability to streamline workflows and save time. (13 reviews)
- Scheduling (13 reviews)
- Users value the **comprehensive job order management** capabilities of Fiix CMMS, streamlining their maintenance processes effectively. (13 reviews)
- Intuitive (12 reviews)
- Inventory Management (12 reviews)
- Organization (12 reviews)

**What users dislike:**

- Users often face **data management issues** with slow loading times and difficulties in task assignments and error corrections. (8 reviews)
- Users often face **work order issues** like slow loading times and the lack of a multi-signature feature. (8 reviews)
- Users find **feature limitations** in Fiix CMMS, especially regarding customization and data analysis capabilities. (6 reviews)
- Users feel the **limited customization** options in Fiix hinder their ability to efficiently configure the system for specific needs. (6 reviews)
- Users feel the **missing features** in Fiix CMMS limit functionality, particularly in analytics and multi-signature capabilities. (6 reviews)
- Users find the **Asset Management section challenging** to use compared to other features, requiring additional offline processes. (5 reviews)
- Limited Features (5 reviews)
- Users find Fiix CMMS to be **not user-friendly** , particularly in navigating the Asset Management section and planning tasks. (5 reviews)
- Poor User Experience (5 reviews)
- Complex Customization (4 reviews)

## Fiix CMMS Reviews
  ### 1. Works well for our Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about Fiix CMMS?**

The system captures all data we are interested in. The additional features are something we hope to move into such as PO's and builidng an inventory. The customer support has been particularly good

**What do you dislike about Fiix CMMS?**

Can be clucky for some less experienced users.  Also I would like a little easier report writting, needing less invovlement from FIIX

**What problems is Fiix CMMS solving and how is that benefiting you?**

Fiix provides asset tracking. We can see which machine is acting up the most and how costly it has become. Allowing management to track and forcast new equipment over repairs in the future.  It also allows anyone to submit a ticket and Maint. will handle it on a scale of necessity

**Official Response from Fiona  Au:**

> Hello there, thank you for sharing your thoughts about Fiix. We're pleased to hear that Fiix lets you leverage different data to make informed decision like with asset tracking and equipment management. Thanks for your feedback on the learning curve of Fiix, you can check out different resources such as our help centre https://helpdesk.fiixsoftware.com/hc/en-us or continue to reach out to support and they will be happy to assist. Once again, we appreciate your review. 

  ### 2. It's a software easy to use for new users and powerful tool to control maintenance activities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keydler G. | Operation Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about Fiix CMMS?**

I can use the app in my phone and check the status anywhere

**What do you dislike about Fiix CMMS?**

I have to login again after sometime. It's even better if always connected

**What problems is Fiix CMMS solving and how is that benefiting you?**

Better communication between production and maitenance staff and Easy organization for maintenance in order to do priority task.

**Official Response from Fiona  Au:**

> Hi Keydler, thank you for your review. We're glad that you're finding the mobile app useful and have been using Fiix well to organize your maintenance team's tasks. Once again, we appreciate your feedback. 

  ### 3. Great Software To Work With When Completing Our PM's and Work Orders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Damarys L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about Fiix CMMS?**

What I like most about FIIX is that its really simple to understand and easy to get around on the site. Also super simple to check out parts while working on a work order. We do use FIIX daily and very familiar with the Program. And the layout of the creating and completing works orders is true simple to understand.

**What do you dislike about Fiix CMMS?**

The things I dislike about FIIX is that I cannot view the work orders I have submitted in for the week or the day. That way I could track how many hours I would need to complete my week. Or that we cannot see others work orders to see what has been completed. Also if we could add visual pictures of parts for checing in or out.

**What problems is Fiix CMMS solving and how is that benefiting you?**

To be honest besides not seeing what we have submitted for the day in FIIX there are no other issues I have encountered

  ### 4. Fiix is simple to use with a lot of easy to follow video instructions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2025

**What do you like best about Fiix CMMS?**

It can be as simple or complex as you want. Depending on what you want to get out of the software, its all there

**What do you dislike about Fiix CMMS?**

Nothing that I have found so far. Runs as intended.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Keeping up with preventative maintenance and compliance strategies

**Official Response from Fiona  Au:**

> Hi there, thank you for sharing your thoughts about Fiix CMMS! We're glad that you find Fiix versatile and it's been helping you manage and implement your maintenance strategy. Once again, we appreciate your review.

  ### 5. FIIX - a user friendly and powerful tool for tracking maintenance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben P. | Plant manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about Fiix CMMS?**

FIIX is both complex AND user friendly! The features are laid out clearly enough to simply explore around on your own and figure things out. The calendar feature is great.

**What do you dislike about Fiix CMMS?**

Would be nice to link multiple accounts to a single calendar for a shared view.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Scheduling and assigning work to a solar tech team

**Official Response from Fiona  Au:**

> Hi Ben, thanks for sharing your thoughts and happy to hear that you find Fiix user friendly with lots of features to leverage. We appreciate the feedback on the calendar feature and for your review. 

  ### 6. Brilliant

**Rating:** 5.0/5.0 stars

**Reviewed by:** craig c. | Engineering Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2024

**What do you like best about Fiix CMMS?**

Fiix has greatly improved the efficency of our department

**What do you dislike about Fiix CMMS?**

I can not asign tasks to multiple users.

**What problems is Fiix CMMS solving and how is that benefiting you?**

asset managment, time managment, job allocation, audits, maintenance schedules

**Official Response from Fiona  Au:**

> Hi Craig, thanks for the feedback! We're glad to hear Fiix has helped your team with your maintenance, asset management and more! As of now in v6, you can either assign tasks to single users or user groups (where any user in that group can complete the task) https://helpdesk.fiixsoftware.com/hc/en-us/articles/9622101569172-Assign-tasks-v6 If you need assistance setting up user groups, you can find out more here https://helpdesk.fiixsoftware.com/hc/en-us/articles/12700073763860-About-user-groups-v6 or kindly reach out to support@fiixsoftware.com and we'll be happy to help. 

  ### 7. Best CMMS platform I've used

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steve A. | Controls Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2024

**What do you like best about Fiix CMMS?**

The best part of Fiix, is the ability to attach pictures, and videos to work orders. It has saved me so much time trying to explain things to collegues. I can even link a QR to the workorder, and streamline it further. Truly work changing.

**What do you dislike about Fiix CMMS?**

Very little complaints. Pretty intuitive to use.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Record keeping of work orders, preventative maintenance scheduling, and parts management

**Official Response from Fiona  Au:**

> Hi Steve, thank you for your review! We're pleased to hear that Fiix has made work easier for you with the attachments feature and keeping track of work orders. Once again, we appreciate you sharing your thoughts. 

  ### 8. TOTAL MAINTENANCE PERFORMACE IN A PAGE

**Rating:** 4.5/5.0 stars

**Reviewed by:** PEDRO T. | Chief Engineering and Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Fiix CMMS?**

Assets control and organization. All information needed is included and expadible. Stucture can built with great felxibility

**What do you dislike about Fiix CMMS?**

How to create a backup of all the business structures and database in case of wrong decision or deleted data.

**What problems is Fiix CMMS solving and how is that benefiting you?**

We have migrated all of our old maintenance system into a more online and fast information system that provides punctual information and control in our maintenance execution

**Official Response from Fiona  Au:**

> Hi Pedro, we're glad to hear that you appreciate the assets control and organization features of Fiix CMMS. We understand the importance of data backup so thank you for sharing that feedback. Once again, we appreciate your thoughts on Fiix CMMS.

  ### 9. Has helped maintain our maintenance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2024

**What do you like best about Fiix CMMS?**

It helps keep track of work that is essential to running our business. Working in the food industry and with equipment like pressure vessels it is key to keep track of work to be done for safety and compliance

**What do you dislike about Fiix CMMS?**

When searching work orders it defaults to the oldest and when I change preferences EG. to have newest WO's at the top and use the "back" button to return to WO list from work order it does not save my preference of newest at the top, so go through the whole procedure each time

**What problems is Fiix CMMS solving and how is that benefiting you?**

Time management and work priority

  ### 10. My Experience with Fiix

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dustin K. | Operations Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2024

**What do you like best about Fiix CMMS?**

Fiix has help our 3 shifts of technichians communicate better and to be more efficient.

**What do you dislike about Fiix CMMS?**

It does not live update so we have to update everytime you look at the screen or you might miss updates.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Before Fiix, we did not have any prevenetive maintanance. Fiix helped us to be better organized and to have significantly less down time.

**Official Response from Fiona  Au:**

> Hi Dustin, thank you for your review! We're glad that Fiix has helped streamline workflows amongst your 3 shifts of technician teams and has helped developed a strong preventative maintenance program for you. Once again, we appreciate you sharing your thoughts and hope Fiix continues to reduce downtime and drive efficiency for your team. 

  ### 11. Fiix CMMS 1st Year update

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** January 05, 2024

**What do you like best about Fiix CMMS?**

The best feature about Fiix is that it is easy to use by the main key users whome are the Maintenance team members, People that are spending most of their time on the floor shops to fix things. In any CMMS software there should be a balance between the simplicity and capabilities that the software provides to you, Looks like Fiix has found this balance point. Plus the Support team are doing a great job.
Update: Analytic dashboards capabilities are a plus and most managers prefer to use Dahsboards instead of reports.

**What do you dislike about Fiix CMMS?**

Reporting module could be more user friendly, though the analytics dashboard is there to help with this.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Inventory managment related issues, predictive maintenance scheduling, over view of the maintenance activities.

**Official Response from Fiona  Au:**

> Hello, we're happy to hear that Fiix CMMS is helping with inventory management, predictive maintenance scheduling, and providing an overview of maintenance activities. We're also pleased that you've had positive interactions with our support team, we're always happy to help. We're committed to continuously improving our platform to better serve your needs, so please stay tuned for future product updates. Once again, thank you for you review. 

  ### 12. Fiix is a great way to manage assets

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about Fiix CMMS?**

Fiix is easy to learn & use, the help & learning centers are a great reference in gaining knowledge about Fiix and how to operate within its environment.

**What do you dislike about Fiix CMMS?**

Permissions are not developed enough to allow for individualized role access.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Time tracking & asset management.  We are implementing a pilot program for charging time through our multiple sites, and Fiix is integrating this through our accounting software to recover costs associated with each asset & work order.  Fiix has been assisting in development of key fields that we are tracking for our assets.

**Official Response from Fiona  Au:**

> Hello there, thank you for your review! We're glad that you've found Fiix easy to use and the learning centre courses useful. If you continue to experience roadblocks or have questions about user management, please reach out to support@fiixsoftware.com and we'll be happy to help. Once again, we appreciate you sharing your thoughts and hope Fiix continues to enhance your time tracking and asset management activities.

  ### 13. Took our maintenance record keeping from near-nothing to excellence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2024

**What do you like best about Fiix CMMS?**

I selected Fiix after reviewing about 50 CMMS systems. The ease of use for our technicians (who are GREAT at their jobs but not necessarily tech-savvy) was a huge factor in the decision process. Implementation and training was very easy to all that had familiarity with smart-phone apps. Our company's culture is reluctant to embrace change, but within a few weeks, our maintenance team was easily using the system and loving it.

**What do you dislike about Fiix CMMS?**

Would like the ability to incrementally debit supply inventory on an ongoing ticket.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Scheduling/compliance in preventive maintenance.

**Official Response from Fiona  Au:**

> Hello, we appreciate your sharing your review! It's fantastic to hear that Fiix has helped elevate your maintenance program and your technicians have been thriving from it ever since implementation. We hope to continue being a key part in your preventive maintenance activities and once again, thank you for sharing your thoughts.

  ### 14. Using Fiix as an Accounting Professional

**Rating:** 4.0/5.0 stars

**Reviewed by:** Melissa A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about Fiix CMMS?**

I use Fiix frequently, every single business day! It was pretty easy to learn the basic functions on (Implementation). The Dashboard is clean & relatively simple. There are some user-friendly features which are easy to figure out with a little common sense and experience. You can easily integrate the many different departments it takes to sucessfully do business, into this one program. Using the Help Center has answered most of my questions and if there was not an answer Customer Support will get back to you and try to troubleshoot the issue.

**What do you dislike about Fiix CMMS?**

Least helpful is when the users do not enter the information! (user error) 
I dislike how some field can be changed without any notifications! For Example - Purchase Order Line Items description. can be changed at any time, even after the fact if there has been a Partial Fulfilled and maybe even an invoice already applied. And there is no indicators of that change.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Keeping track of Purchase Orders; and the invoices applied against them. Accurate Historical matching Data.

**Official Response from Fiona  Au:**

> Hi Melissa, thank you for your thoughtful review! We're pleased to hear that you're finding Fiix to be user friendly and able to leverage it across departments in your organization. Great suggestion on implementing an audit trail for PO line items descriptions, I will take that back to the product team to consider for future updates. Once again, we appreciate your feedback. 

  ### 15. So eficiente to use and to complete Mainance work orders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erick H. | Mechanic, Enterprise (> 1000 emp.)

**Reviewed Date:** October 19, 2024

**What do you like best about Fiix CMMS?**

How easy it is to complete my work orders and to keep tract with files if I have have to track something from past work orders I can complete everything

**What do you dislike about Fiix CMMS?**

Hardly dislike the fix app cus it helps me with closing work orders and completing assignments

**What problems is Fiix CMMS solving and how is that benefiting you?**

It benefits me on completing work orders and uploading files that I need to catch up with with proper maintenance for the units I work on

**Official Response from Fiona  Au:**

> Hi Erick, thank you for sharing your positive experience with Fiix CMMS. We're committed to making maintenance work orders and file tracking as seamless as possible for our users. Once again, thank you for your review!

  ### 16. Maintenance Data In One EAsy To Use System

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2024

**What do you like best about Fiix CMMS?**

The most helpful thing that I find about FIIX is how quickly and easily I can sort and dissect maintenance data.  This aloows for analysis at a deeper level that previously available which, in turn, eases the implementation and integration of subsequent process's.

**What do you dislike about Fiix CMMS?**

The most challeging aspect of FIIX is using the Asset Management section.  While very useful, this section pales in complarson to the ease of use for others.

**What problems is Fiix CMMS solving and how is that benefiting you?**

FIIX has allowed us to improve both MTBF and MTTR by over 50% since implementation.

**Official Response from Fiona  Au:**

> Hi there, thank you for your review! We're glad that Fiix has helped you collect and analyze maintenance data to improve your MTBF and MTTR by over 50% That's great to hear and we appreciate your feedback on the asset management function. Overall, thank you for taking the time to share your thoughts about Fiix. 

  ### 17. Great Maintenance program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Franklin E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about Fiix CMMS?**

Easy to use, available 24/7 and the ability to live track issues with live reactive calls when issues arrise.My maintenance team uses the app on the daily. As well as the ability to load documents, pictures and videos for referances that technitions can access through the App. I like how I can pull reports based on what the technitians input into the system, keeping me updated in real time. Customer support is very good and able to help with issues quickly and efficiently.

**What do you dislike about Fiix CMMS?**

Can be difficult to navigate the browser page and App for beginners who are un familliar with how it works. Some of the areas are not clear on what it actuall is and how the information will display. Could benifit from a simpler user interface.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Fiix is our one stop CMMS platform. We use it for live maintenance calls, PM's and documentations. Gives us a log of what where when and who from the maintenance stadnpoint.

**Official Response from Fiona  Au:**

> Hi Franklin, thanks for sharing your feedback! We're happy to hear that your team makes the most out of Fiix's features with pulling reports, scheduling maintenance and filing documentation. To become more familiar with using Fiix, we suggest that you explore our Help Center https://helpdesk.fiixsoftware.com/hc/en-us, join The Fiixers community community.fiixsoftware.com where you can ask questions in our Q&A forum, and to keep connecting with the support team if you encounter any issues. We're happy to help, and once again, we appreciate you taking the time to write a review. 

  ### 18. Beats using Microsoft Teams and Excel

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Fiix CMMS?**

What I like best about the FIIX CMMS is how easy it is to keep track of downed assets, cost of assets and the individual customization of the platform from user to user.  My favorite thing is the QR codes and the ability to have the CMMS at my fingertips with the FIIX Mobile app.  The implementation process was super easy and I now use it all the time along with other departments to submit work requests and keep track of work in the shop.  The customer support team was very helpful and I have not found a issue they could not help with.  I am super excited to integrate many other software we use to better track issue and work orders with FIIX

**What do you dislike about Fiix CMMS?**

Of all things with the CMMS the only thing I do not like is the size of the picture thumbnail of a particular asset.  If there is a way to make that bigger, I have not figured it out yet.

**What problems is Fiix CMMS solving and how is that benefiting you?**

It is helping departments communicate quickly to maintenance when there is a issue with a asset.  Also being able to keep track on the CMMS now is by far better than using excel or teams

  ### 19. I had a good experience implementing Fiix.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carmen P. | Senior Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** September 24, 2024

**What do you like best about Fiix CMMS?**

Intuitive platform, configurable and great support throughout the implementation.

**What do you dislike about Fiix CMMS?**

Functionality limitations. Fiix doesn't customize the product (which is good and bad), so we have to live with the existing limitations.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Planning and tracking of equipment maintenance.

**Official Response from Fiona  Au:**

> Hi Carmen, thank you for your review! We're glad you've had a positive experience with planning and tracking your maintenance and with your implementation. Thank you for your feedback on customization, we've incorporated a few new updates with user management and will continue to add more so please stay tuned. Once again, we appreciate you sharing your thoughts. 

  ### 20. Fiix helps fix everything!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracey U. | Admin Asst, Utilities, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Fiix CMMS?**

I like the way I have all my assets at hand and how the records crossover when repairs have been made or purchases orders are connected. It helps with future and keeping track of costs. I absolutely love the Scheduled Maintenance features that help me automate things that are done on a regular basis!

**What do you dislike about Fiix CMMS?**

I feel that some of the  information needed is a bit cumbersome. Also, I wish the design feature for the reports was more easily understood.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Our industry is local water & sewer utility. It is often hard to predict what will happen. We use this program to keep track of our daily repairs and costs, as well as adding in the labor costs - this is helpful at budget time when we need to adjust funds and perhaps hire more personnel if the hours warrant this.

**Official Response from Fiona  Au:**

> Hi Tracey, thank you for your thoughtful review. We're pleased that you've been enjoying our asset management and scheduled maintenance features and you've been able to customize Fiix for your crucial industry work. Once again, we appreciate the feedback. 

  ### 21. Ease of use in a powerful package

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christian P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 11, 2024

**What do you like best about Fiix CMMS?**

The navigation of Fiix is very easy and not complicated. Fiix doesn't overwhelm you with a lot of menu options and it get's you where you want to go very quickly but at the same time it offers a lot of good features, some beyond of what one would expect. I also love the dashboards which give you a quick snapshot of your performance.

**What do you dislike about Fiix CMMS?**

I think that the number of reports is quite limited and I wish there was a feature that even a user could utilize to create their own reports and to be able to share those reports with co-workers.

**What problems is Fiix CMMS solving and how is that benefiting you?**

It helps with all of our Maintenance Tasks including PMs, PdMs, corrective maintenance etc.

  ### 22. Very user friendly,

**Rating:** 4.5/5.0 stars

**Reviewed by:** chris l. | Shop supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about Fiix CMMS?**

The mobile app makes creating and updating work orders easy and convenient

**What do you dislike about Fiix CMMS?**

Not much to dislike.  Everything is at your fingertips, and

**What problems is Fiix CMMS solving and how is that benefiting you?**

Fiix makes communication in our shop effortless, each technician can document their work effortlessly

**Official Response from Fiona  Au:**

> Hi Chris, we're glad to hear that Fiix mobile app has made it convenient for your team to work and communicate on the shop floor. Thank you for your review!

  ### 23. Excellent Tool for managing assets and work orders

**Rating:** 4.5/5.0 stars

**Reviewed by:** Warren F. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 18, 2024

**What do you like best about Fiix CMMS?**

I like the flexibility provided to managing Assets and also Work Order.
I use it almost daily.

**What do you dislike about Fiix CMMS?**

In assets, sometimes the key ID is not very useful as it is a randomly generated number, yet it is displayed predominantly. (not sure if this is done by the customizer for my company however). Also, I would like some more flexibility in the Dashboard functions. Also, sometimes, the query time for some of the Dashboard displays take a long time.

**What problems is Fiix CMMS solving and how is that benefiting you?**

It provides a method to track work doing by technicians, and also helps to group assets in an effective way.
It is also integrated with automatic logic from equipment, and thus very useful.

**Official Response from Fiona  Au:**

> Hi Warren, we're glad to hear that you find Fiix CMMS flexible and useful for managing assets and work orders. We appreciate your feedback about the key ID and dashboard functions, and we will take this into consideration for future improvements. Thank you for sharing your experience with us.

  ### 24. Great system, very easy to use across many departments.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stacy J. | Environmental Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2024

**What do you like best about Fiix CMMS?**

It is very user-friendly and easy to maneuver within the system, and adding photos to work orders and work requests helps with communication between departments.

**What do you dislike about Fiix CMMS?**

The large price difference between Basic and Professional. I would like to have Professional licenses across the company but it is too expensive.

**What problems is Fiix CMMS solving and how is that benefiting you?**

We use it to correct safety deficiencies and keep our environmental compliance on time.

  ### 25. Fiix is one of the most friendly  CMSS systems I have been working.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Fiix CMMS?**

It is very friendly and easy to learne everything from their videos. The customer support is amazing, Jessica is always willing to help. I use Fiix every day. The creation and implementation of Fiix is very easy. It has plenty of features to asset management.

**What do you dislike about Fiix CMMS?**

It create the work orders the day that you will have to work on it, it does not allow me to plan in advance. I have to use the schedule maintenace with the trigger date to do my planning, and it is not ease to have an  integration with other appplication.

**What problems is Fiix CMMS solving and how is that benefiting you?**

It help me to manage all my Schedule maintenances and work orders.

  ### 26. Slow and Steady wins the race

**Rating:** 5.0/5.0 stars

**Reviewed by:** David D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about Fiix CMMS?**

We like the web based platform. We started out with another system, much cheaper, but limited our access and usability. With Fiix our people can access the system throughout the day and make updates, create workorders and close out work orders as they progress through the day. Super simple and fast. We initially got a lot of resistance from our "hands on" people who thought this would add hours of "seat time" to their week, but the reality has been they can do the majority of what they need to do in a couple of minutes per hour off their phone, and can close out their week in usually under 20 minutes at the desk per week. Super efficient.

We first looked at this and felt intergrating it into our operation would be a rather daunting task, but the reality is we approached it in a "phased in" manner and over three years have a very effective system that is starting to give us meaningfull information for planning work, budgeting expenses for large and small projects as well as helping our people see where they could save time and create efficiencies in their tasks and workplans.

**What do you dislike about Fiix CMMS?**

None really. We worked with Fiix experts in the beginning and they helped us get started correctly, creating a hierachy and organizing our properties and assets. Building from that has been easy, and at our pace, which has minimized employee resistance.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Bringing realistic budgeting procedures into place.

  ### 27. User ease, and functionality

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about Fiix CMMS?**

Stream lined setup that is user friendly, along with easier than normal systems of the same type. 
Once equipment is linked via network will even push the ease of access incredibly than by itself.

**What do you dislike about Fiix CMMS?**

Unsure if this is an issue with FIIX, or setup from administrator. The population of preventative work triggers sporadically.

**What problems is Fiix CMMS solving and how is that benefiting you?**

It's way easier to navigate than SAP, and time tracking of pm's and corrective maintenance items.

**Official Response from Fiona  Au:**

> Hello there, thank you for sharing your review! We're please to hear that you've been finding Fiix use friendly and easy to use for your PMs and corrective maintenance. For the preventative work triggering sporadically, please reach out to your CSM or support@fiixsoftware.com and they'll be happy to help you troubleshoot and solve the problem. Once again, we appreciate you sharing your thoughts. 

  ### 28. Great software to work with

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Fiix CMMS?**

Fiix helps schedule work and track the equipment history. The technical team is always ready to help, which is a big plus.

**What do you dislike about Fiix CMMS?**

The issue I faced was in tracking person-hours at the labor level. Other than that, everything is good.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Managing, Scheduling and tracking the equipments

**Official Response from Fiona  Au:**

> Hi there, thanks for your review! We're glad that Fiix has helped you a lot with scheduling work, tracking equipment and that you've had positive interactions with our hard working technical support team. Once again, we appreciate you sharing your thoughts.

  ### 29. My personal Fiix

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shawn H. | Production Mechanic, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2024

**What do you like best about Fiix CMMS?**

It makes being a mechanic at my job a lot more simple. It's user friendly, allows me to keep track of my work orders, request other coworkers to simplify work and lets me take pride in my work by showing what I've done.

**What do you dislike about Fiix CMMS?**

When writing a new work order, there are so many tabs to go through. If it was simplified to one tab or page, it would be much simplier.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Being more organized when it comes to maintenance logs on machines. We used to use paper only, making everything more difficult.

  ### 30. Best CMMS around with great support!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Fiix CMMS?**

Fiix is user friendly with great support.

**What do you dislike about Fiix CMMS?**

The only draw back is the amount of reports available and the names of the reports changing.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Fiix allowed us to implement a solid  Preventative Maintenance Program and schedule Corrective work so it does not fall through the cracks.

**Official Response from Fiona  Au:**

> Hello there, we appreciate your review! We're happy to hear that Fiix has helped you build a strong preventative maintenance program, that you've found it user friendly and have had great interactions with our technical support team. We're continuously adding new report templates to leverage so please keep an eye on that. If you ever have more questions about reports, feel free to reach out to the support team or your CSM for assistance. Once again, thank you for sharing your feedback!

  ### 31. Excellent Maintenance Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2024

**What do you like best about Fiix CMMS?**

Fiix support team is open to update their software when issues or bugs arise.

**What do you dislike about Fiix CMMS?**

Navigating through the software takes a bit of a learning curve.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Keeping a maintenance history of assets and reminding us when work must be taken on the assets.

**Official Response from Fiona  Au:**

> Hi there, thank you for the kind feedback about our support team, we're glad you've had a pleasant experience with them. If you are in the beginning stages of your Fiix journey, we recommend checking out our Help Center https://helpdesk.fiixsoftware.com/hc/en-us , join our community to get peer to peer support https://community.fiixsoftware.com, and/or explore courses on our Fiix Learning Center https://fiixsoftware.learnupon.com/users/sign_in?next=%2Fdashboard. Once again, we appreciate your review. 

  ### 32. Fiix CMMS makes my work and daily duties very easy and organized.

**Rating:** 5.0/5.0 stars

**Reviewed by:** lamere b. | Part Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Fiix CMMS?**

I like how everything is organized. This helps me to stay on top of things.

**What do you dislike about Fiix CMMS?**

No dislikes that comes to mind at the moment.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Fiix is helping me keep track of daily products used by mechanics and also work request from employees.

**Official Response from Fiona  Au:**

> Hi Iamere, thank you for sharing what you like best about Fiix CMMS. We're glad to hear that the organization of the system helps you stay on top of things. Once again, we appreciate your review.

  ### 33. It is user friendly and helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2024

**What do you like best about Fiix CMMS?**

The simplicity of the software makes it easy to use

**What do you dislike about Fiix CMMS?**

I haven't found anything that I dislike about the system

**What problems is Fiix CMMS solving and how is that benefiting you?**

It is helping our company track work orders and keep things in working order

**Official Response from Fiona  Au:**

> Hi there, thank you for sharing your review! We're happy to hear that you find Fiix straightforward and easy to use to track work orders and more. Once again, we appreciate you sharing your thoughts. 

  ### 34. Awesom

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2024

**What do you like best about Fiix CMMS?**

Makes inventory a lot easier and making work order and purchasing

**What do you dislike about Fiix CMMS?**

Sometime can't look up parts in the mobile app as much as I can on the pc

**What problems is Fiix CMMS solving and how is that benefiting you?**

Keeping management of parts easier

**Official Response from Fiona  Au:**

> Hello, thank you for sharing your thoughts about Fiix with us! We're happy to hear that Fiix makes your inventory tracking, work orders and purchasing functions easier. We appreciate your feedback on the mobile app and once again, for your review. 

  ### 35. Organizing the chaos

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark G. | Maintenance manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2024

**What do you like best about Fiix CMMS?**

The opportunity to schedule proscribed manufacture maintenance protocols

**What do you dislike about Fiix CMMS?**

Cannot access purchasing from mobile app

**What problems is Fiix CMMS solving and how is that benefiting you?**

Reducing downtime, streamlining admin duties, and improving maintenance efficiency

**Official Response from Fiona  Au:**

> Hi Mark, we appreciate you sharing your review! It's great to hear that Fiix has been helping you achieve prescribed maintenance, efficiency and reducing overall downtime. Thanks for the feedback about the mobile app and once again, for taking the time to write a review. 

  ### 36. Very user friendly and practical system.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jay W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Fiix CMMS?**

Fixx keeps our team organised and effecient, its great for traceabilty and keeps creates a solid work history log for our assets for future reference.  We also use it to keep track of a vast parts inventory which ensures better monitoring on spending and can help target weak points on a machine or isssues that need adressing.

**What do you dislike about Fiix CMMS?**

There often seems to be syncronizing issues between the mobile platform and the desktop version.  Also we used to be able to add photos of parts when added into inventory which was very helpful, but that option is no longer availble in the more recent mobile version.

**What problems is Fiix CMMS solving and how is that benefiting you?**

It ensures that we have solid maintenace planning for all of our assets.

**Official Response from Fiona  Au:**

> Hi Jay, thank you for your thoughtful review. We're glad that Fiix has been able to help your team with parts tracking, asset management and work orders! You should still be able to add photos to parts in the mobile app, if you are having issues please reach out to your CSM or support@fiixsoftware.com, we're happy to investigate further for you. Once again, we appreciate your feedback. 

  ### 37. one of the best CMM systems I've used in my many years working in Maintenace.

**Rating:** 5.0/5.0 stars

**Reviewed by:** justin m. | cnc Maintenace, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about Fiix CMMS?**

the easy to navigate interface. the quick updates and the app

**What do you dislike about Fiix CMMS?**

i dislike the ability for non uses to place requests, now this is only because it allows people to misuse the system for small requests they feel necessary.

**What problems is Fiix CMMS solving and how is that benefiting you?**

it streamlines preventative maintenace, also keeping track of downtime.

  ### 38. I'm a maintenance tech for a hard cider company who uses the FIIX software.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2024

**What do you like best about Fiix CMMS?**

FIIX is very user friendly after a small learning and it has a great selection of how to videos and other help in the help section. Because of this it has made tracking our reliability program much easier. We've had alot of success using it to generate scheduled preventative maintenenance work orders and we have also just branched into using the purchase order section.

**What do you dislike about Fiix CMMS?**

I don't know that there is a downside so much but there are some features we'd like changed or added. For example:
-The inventory cycle count does not work for our purposes. We could use something that did cycle counts based on a total invetory percentage more than categories. 
- We also would like to see a section to create "job sheets" for common tasks that aren't regulary scheduled. Currently we are just using the scheduled maintenance section for this just not assigning any triggers. It would be nice to make that separate section.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Both scheduled and unscheduled maintenance as well as parts inventory. There was little to know organization or tracking for us before getting FIIX. Now we have work history and a good inventory system for parts.

**Official Response from Fiona  Au:**

> Hello, we're pleased to hear that you're finding Fiix effective at managing your maintenance program and are benefitting from the scheduling, WO and parts features! We're always working on improving Fiix for our users so we appreciate your feedback. Once again, we appreciate you taking the time to write a review. 

  ### 39. Fiix Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tom C. | Maintenance Lead 1st Shift, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Fiix CMMS?**

Easy to navigate and allows for team members with differing computer literacy levels to use with ease.

**What do you dislike about Fiix CMMS?**

System is not designed to work as well in an on call environment, meant for more of a work order and dispatch type of maintenance shop.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Allows for the ability to set PM expectations and monitor the goals throughout the month.

**Official Response from Fiona  Au:**

> Hi Tom, thank you for your review. It's great to hear that it's been a smooth implementation experience for your team.  I've forwarded your comments to our product team about enhancing the platform to operate stronger in an on-call environment. We appreciate your sharing your experience.

  ### 40. Chemical Process and waste water

**Rating:** 3.5/5.0 stars

**Reviewed by:** Randy M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about Fiix CMMS?**

Easy to navigate to log data to record our work to trak it and be more consistant handling man hours and the need to add addiditional staffing based on findings where we are short in areas.

**What do you dislike about Fiix CMMS?**

Wwe are rolling it out and trying to mimic walkthrough papers of daily routines and its been a little challengening for the guys with its appearance to match paper copies and to print out to get a routine down and then log results into Fiix.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Tracking replacements of parts that will help us see what the life of paticular items are and give us a heads up to start looking into replacing certain things.

**Official Response from Fiona  Au:**

> Hi Randy, it's great to hear that Fiix has helped you accurately track work hours and allocate resources more efficiently. If you are seeking onboarding resources for your team to get more accustomed to Fiix, we recommend exploring our Help Center https://helpdesk.fiixsoftware.com/hc/en-us or our Learning Center where there are courses and certifications to help build your knowledge https://fiixsoftware.learnupon.com/users/sign_in?. Once again, we appreciate your review. 

  ### 41. Great for tracking Maintenance Labor and Asset Inventory

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about Fiix CMMS?**

We love the fact that we are able to understand how much labor and parts is required to mantain all of our pieces of equipment as well to help us figure out if a certain piece is giving us more downtime, what could be the route cause and make future decisions on replacing equipment or geting downtime hours for ROI's if we would like to upgrade that piece of equipment.

**What do you dislike about Fiix CMMS?**

I think there is still some work that could be done in the application to help maitenance staff navigate their work orders better as well as requiring signature or approval by the originator of the work order to be able to close something as complete.

**What problems is Fiix CMMS solving and how is that benefiting you?**

As Automation is growing in the company is helping with understanding the maitenance staff required to perform all of the added maintenance. 
It is also helping acccounting understand and track Assets and Asset value

**Official Response from Fiona  Au:**

> Hi Chris, we're glad to hear that Fiix mobile app has made it convenient for your team to work and communicate on the shop floor. Thank you for your review!

  ### 42. A great system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyler  M. | Field service specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2024

**What do you like best about Fiix CMMS?**

It's very easy to navigate and accessible.

**What do you dislike about Fiix CMMS?**

I have no issues or concerns with Fiix. I recommend it.

**What problems is Fiix CMMS solving and how is that benefiting you?**

It's helping us keep track of maintenance daily and monthly.

  ### 43. Help us to monitor the health of our assets

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yann P. | Vice President North America, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2024

**What do you like best about Fiix CMMS?**

Easy to configure as an Administrator, users can find assets very quickly and Work orders reports/Dashboards are very helpfull. Great customer support to help out implementing. The mobile version is also very good for our front line workers.

**What do you dislike about Fiix CMMS?**

Loggin process, for any reason can be slow and buggy, specially on the mobile version (Android)

**What problems is Fiix CMMS solving and how is that benefiting you?**

With more than a thoudand machines on several sites we were by the past struggling with keeping track of recurring issues and solutions, nowaday we can quickly find out issues that we already solved on other machines or other sites.

**Official Response from Fiona  Au:**

> Hi Yann,

We're pleased to hear that Fiix has been instrumental in different parts of your maintenance program! Our technical support team is always happy to help and we're glad the mobile version has been useful for your front line team members. 

If you continue experiencing speed issues on your tenant / mobile app, please feel free to file a support ticket and our team will investigate. Once again, we appreciate you taking the time to share your feedback. 

  ### 44. FIIX is very easy to use and would recommend to any company.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Colton R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about Fiix CMMS?**

FIIX is easy to use and to learn how to use. From starting out with the company and learning how to use it I've caught one very quickly. I like how it is organized with the maitnence column the one I use most frequently. Highly recommend fiix cmms!

**What do you dislike about Fiix CMMS?**

The app is laid out a little different from the website. Maybe recreating the app to look more like the website.

**What problems is Fiix CMMS solving and how is that benefiting you?**

FIIX solves the paper side of things. Everything is digital and while working remote from the office it saves travel time l.

  ### 45. Great Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2024

**What do you like best about Fiix CMMS?**

help maintain equipment in good performance by maintaining PM's for them

**What do you dislike about Fiix CMMS?**

I think Mobil need's to be more espanded

**What problems is Fiix CMMS solving and how is that benefiting you?**

make sure equipment is woking in perfect condition by comply with all PM's

**Official Response from Fiona  Au:**

> Hi there, thank you for your review! We're glad that Fiix has been helping you maintain PMs to keep your equipment in top condition. We're continuously expanding our mobile features, so please stay tuned for more releases. Once again, thank you for sharing your thoughts. 

  ### 46. Got Fiix?

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antonio O. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about Fiix CMMS?**

It is super easy to navigate, and it's interface is unmatched. I've never had an issue with the software/program and have recommended it to several other companies. If I start my own business, I will definitely employ Fiix

**What do you dislike about Fiix CMMS?**

Nothing, It's perfect. There's nothing anyine could do to it to make it better, except make the program AI based, lol

**What problems is Fiix CMMS solving and how is that benefiting you?**

The template we use breaks everthing into nice neat categories and does the hard work for you. Essentially, all you're doing is plugging the information in, program does the rest

  ### 47. Structured and comprehensive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about Fiix CMMS?**

Fiix offers a solid foundation for asset management. Their system covers everything from maintenance tasks to work orders, making it a reliable choice. The intuitive interface ensures smooth navigation, and the mobile accessibility is a boon for busy teams. Plus, their responsive customer support deserves a nod.

**What do you dislike about Fiix CMMS?**

While Fiix excels in asset tracking, there are a few caveats. The limited integration options left us wanting more flexibility. Additionally, creating reports can be a bit of a learning curve, and occasionally, the interface feels a tad sluggish.
In summary, Fiix caters well to large teams seeking robust asset management. Smaller teams, however, might find the pricing less budget-friendly. If you prioritize comprehensive asset tracking and reliable support, Fiix is worth exploring.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Keeping track of movements in and out of the workshop, as well as providing us the needed documentation further down the line.

**Official Response from Fiona  Au:**

> Hello, we appreciate you taking the time to share your Fiix experience with us. We're happy to hear that it's improved your team's asset management system and that you've had positive experience with our support team. We're continuously working on our integrations capability and hope to provide more options in the future. You can visit our Help Center https://helpdesk.fiixsoftware.com/hc/en-us/categories/360003015812-Reporting for more reporting resources. As always, feel free to reach out to your CSM or the support team for assistance, we're happy to help. Once again, thank you for sharing your feedback.

  ### 48. Using work orders to keep track of maintenance cycles for equipment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelley W. | HSEQ Lead, US, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about Fiix CMMS?**

The organization and ease of communication with other members of our team

**What do you dislike about Fiix CMMS?**

can be somewhat not user friendly for those that are not experienced with technology

**What problems is Fiix CMMS solving and how is that benefiting you?**

Communication regading checlists for maintenance cycles

  ### 49. Nice interface,easy to create work request or purchase request

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arkadi B. | Senior Maintenance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about Fiix CMMS?**

Easy to use,good app for iPhone,a lot of futures,easy integration in live buseness

**What do you dislike about Fiix CMMS?**

There is really not to much.
alttle bit difficult to create laddr for assets

**What problems is Fiix CMMS solving and how is that benefiting you?**

Mostly PM for compliance

  ### 50. Fiix was easy to use and shows what's importantly clearly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2024

**What do you like best about Fiix CMMS?**

I appreciate the details involved. There's a lot of details that can be included, but it's not overwhelming, and it's super eays to navigate the software.

**What do you dislike about Fiix CMMS?**

I really have no complaints. I think it looks really bland, but I like how it looks because it gets the job done.

**What problems is Fiix CMMS solving and how is that benefiting you?**

Fiix is the platform where I send files of parts and assemblies over to our construction and trades team. They'll build it. We can also communicate on Fiix, but normally meet in person or remote in other ways.


## Fiix CMMS Discussions
  - [What do you consider when assesing a CMMS? Does all your staff roles participate in the assessment?](https://www.g2.com/discussions/what-do-you-consider-when-assesing-a-cmms-does-all-your-staff-roles-participate-in-the-assessment) - 2 comments, 1 upvote
  - [Is it possible to expand the &quot;completed by&quot; user for all persons part of the work order completion?](https://www.g2.com/discussions/is-it-possible-to-expand-the-completed-by-user-for-all-persons-part-of-the-work-order-completion) - 1 comment, 1 upvote
  - [Does this software support e-signature?](https://www.g2.com/discussions/31960-does-this-software-support-e-signature) - 2 comments, 1 upvote
  - [What is Fiix used for?](https://www.g2.com/discussions/what-is-fiix-used-for) - 1 comment

- [View Fiix CMMS pricing details and edition comparison](https://www.g2.com/products/fiix-cmms/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A52%3A10+-0500&secure%5Bsession_id%5D=8b16b1e7-55bd-43e7-acc7-08d1926a5be0&secure%5Btoken%5D=17d668a9758777fce0e1b6d80506a59787adc927061796fa0b81d54c419377d7&format=llm_user)
## Fiix CMMS Integrations
  - [MOBI](https://www.g2.com/products/mobi2go-ltd-mobi/reviews)

## Fiix CMMS Features
**Monitoring**
- Use
- Reliability
- Risk

**Asset Definition**
- Asset Register
- Relationships
- Costs
- Types

**Condition Monitoring**
- Predictive Inspection
- Monitoring
- Condition-Based Maintenance
- Asset Types
- IoT Monitoring

**Analytics**
- Dashboards
- Performance
- Forecasting

**Asset Tracking**
- Location
- Status
- History

**Detection & Identification**
- Failure Detection
- Source Identification
- Proactive Alerts

**Inventory**
- Locations
- Spare Parts
- Valuation

**Analysis & Insights**
- Root Cause
- Recommendations
- Systemic Risks

**Agentic AI -  Asset Performance Management**
- Proactive Assistance
- Decision Making

**Agentic AI -  Predictive Maintenance**
- Natural Language Interaction

**Maintenance**
- Inspections
- Planning
- Predictive
- Corrective
- Unplanned
- Optimization

**Field Service **
- Planning
- Tracking

**Monitoring**
- Use
- Reliability
- Risk

**Analytics**
- Dashboards
- Performance
- Forecasting

**CMMS Platform Features**
- Work Order Management
- Preventative Maintenance (PM)
- Predictive Maintenance (PdM)
- Materials Management
- Equipment Breakdown Reports
- Approval Management
- Task Templates
- Compliance Auditing
- Vendor Management
- Reporting & Dashboards

**Integration**
- ERP
- Accounting

**Agentic AI - Enterprise Asset Management (EAM)**
- Cross-system Integration

## Top Fiix CMMS Alternatives
  - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (682 reviews)
  - [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) - 4.6/5.0 (534 reviews)
  - [eMaint](https://www.g2.com/products/emaint/reviews) - 4.5/5.0 (287 reviews)

