Fiix CMMS Reviews & Product Details

Fiix CMMS by Rockwell Automation is a premier, cloud-based maintenance management platform designed to help organizations plan, track, and optimize maintenance work. It combines asset, work order, scheduling, and parts management tools all in one place, providing a consumer-grade experience on both desktop and mobile. The Fiix CMMS mobile app empowers maintenance technicians to access work orders, view asset information, and update parts records in real time from anywhere— even offline. Advanced features like AI-powered analytics dashboards generate insights to help teams understand performance, costs, and KPIs to support better decision-making. And a highly open API integrates the CMMS with business, ERP, and operational systems to keep data synced. Most recently, Fiix has partnered with FactoryTalk Optix to make hardware integrations and condition-based maintenance accessible for the average team. Fiix CMMS also boasts numerous quality-of-life tools for maintenance departments, such as a comprehensive Audit Trail feature that makes standards compliance easier. Founded in 2008 in Toronto, Canada by a team of former maintenance professionals, Fiix CMMS was built from the ground up with a “by maintenance, for maintenance” philosophy. Its founders strongly believed that maintenance teams need their own dedicated digital tools, and spreadsheets or borrowed ERPs won’t cut it. The company’s focus on in-house maintenance expertise continues to this day, with over 400 years of industry experience on staff. A core belief is that partnership is just as important as product. In 2020, Fiix was acquired by Rockwell Automation, the world’s largest company dedicated to industrial automation, bringing over 120 years of tech leadership and new resources to the growing CMMS platform. No matter where you are in your maintenance journey, from beginner to advanced, Fiix CMMS provides tools to facilitate and transform operations. Over 4,200 companies use Fiix CMMS to increase uptime, reduce costs, and plan maintenance based on real data instead of guesswork. Find out more at www.fiixsoftware.com.

Seller

Rockwell Automation

Discussions

Fiix CMMS Community

Languages Supported

Danish, German, English, French, Italian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai

Solution Type

All-in-One

Overview by

James Chan

Used by Spotahome and 2 others

Beta

Pricing

Pricing provided by Fiix CMMS.

Free

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Fiix CMMS Integrations

(24)

Verified by Fiix CMMS

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Fiix CMMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Fiix CMMS, and what problem is it built to solve?

Fiix CMMS is used to organize maintenance work in one place, bringing together work orders, asset records, preventive maintenance schedules, and parts information. Teams use it to replace scattered paper or spreadsheet tracking and coordinate maintenance more consistently.

What languages does Fiix CMMS support?

Fiix CMMS supports 12 languages, including Danish, English, French, German, Italian, and others.

What company sizes and industries is Fiix CMMS the best fit for?

Fiix CMMS appears to suit maintenance teams across small businesses, mid-market organizations, and enterprises, with strong use in manufacturing and other asset-intensive operations.

Company sizes: Small businesses, mid-market organizations, and enterprise teams are all represented.
Industries: Manufacturing and production-related settings are especially prominent, including food production, automotive, oil and energy, and facilities services.

How long does it take to implement Fiix CMMS across a team?

Implementation time varies with the scope of setup, but one to three months is the most commonly reported time to go live. Other reported timelines range from days to more than a year.

Time to go live	Relative frequency
1–3 months	Most common
3–6 months	Also frequently reported
6–12 months	Reported regularly
Less than 1 month, including launches in days	Reported
More than 12 months	Reported less often

What customer support options does Fiix CMMS provide, and how do users find the overall support experience?

Fiix CMMS support is available through options including email/help desk, chat, and phone support. Users describe helpful, knowledgeable assistance during setup and troubleshooting, though experiences with response times and ease of reaching support can vary.

What is the experience like for teams switching to Fiix CMMS from another tool?

Teams have switched to Fiix CMMS from older CMMS and ERP systems, as well as spreadsheets and manual tracking, seeking easier day-to-day use, stronger asset and parts tracking, or more useful maintenance reporting. The transition is described as smooth in some cases, while data migration, configuration, and learning the system can take work; once in place, users value having maintenance records and workflows together.

What features or capabilities could make Fiix CMMS even more useful?

The most useful improvements would make reporting more accessible and give teams more flexibility in everyday work. Recurring requests include:

Reporting and analytics: Make custom reports, dashboards, and data analysis easier to build and adapt without specialist help.
Mobile experience: Improve app performance and reliability, and bring more desktop functions to mobile workflows.
Bulk work management: Add faster bulk editing and simpler ways to update or organize multiple work orders, tasks, and schedules.
Workflow and administration: Expand workflow options and make permissions and role-based access more flexible.

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Paula F.

Material handler

Enterprise (> 1000 emp.)

6/18/2025

"Simple and easy to learn."

4.5/5

What do you like best about Fiix CMMS?

Easy to use, can print asset tickets and correct location and inventory. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

All items didn't transfer over from previous system so it can be a pain to go back to the old system and look up what I need. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Paula, thanks for providing a review of Fiix CMMS! We're pleased to hear how you've found Fiix CMMS easy to use especially with your inventory and asset management needs. If you are having issues with data importing, please reach out to your CSM or our technical support team support@fiixsoftware.com and we'll be happy to assist. Once again, we appreciate your review.

Verified User in Automotive

Small-Business (50 or fewer emp.)

10/7/2025

"Good experiance and very informative."

5/5

What do you like best about Fiix CMMS?

Very detailed and structured conference. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Need more time in the hands-on workshops. Review collected by and hosted on G2.com.

paul h.

Manufacturing Systems Manager

Mid-Market (51-1000 emp.)

10/31/2024

"One stop software package to manage all maintenance and many other activities."

4.5/5

What do you like best about Fiix CMMS?

For me and my team, Fiix gives us the ability to utilize, organize and manage pretty much all of our day to day activities in one easy to use, easy to install database. Fiix truly is our #1 'go to' CMMS software. Implemented just over the 8 years now, Fiix has been truly integrated into our day to day activities with thousands of entries to show. The best part is we are utilizing this software daily in many areas of our responsibility, not just for the typical maintenance activities and spare parts/MRO etc. Areas such as environmental/energy/capital/DT/audits/corrective actions/change management, and pretty much everything in-between. One last note, although rarely ever used I have to at least point out the few times we have had to contact our customer representative at Fiix it has always been a very positive, professional and hassle free experience. Thanks, Amy L! Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Hard to find something I dislike about Fiix, some small dislikes may be the format of the mobile app when entering a new W.O., the person putting in W.O. fills in the summary of issue field most times with what they want done, not the reason why they are doing it. Like I said nothing major. Review collected by and hosted on G2.com.

What problems is Fiix CMMS solving and how is that benefiting you?

There is so many to speak of especially since we are using this system not only for Maintenance items, we are using it for Health and Safety Management, Environmental Management, Capital, Major Uptime Concerns, Root Cause and Corrective Actions, 5S, spare parts, inspections etc. It allows a standard and structured containment for each entry and by section, great for business planning, OFI's, audit purposes and so much more. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Paul, thank you for sharing a detailed review! We're delighted to hear that Fiix CMMS has been instrumental in solving a wide range of challenges for your team, from maintenance to health and safety management, environmental management, and more. It's great to hear that Fiix has provided structured containment and valuable insights for your business planning and audit purposes. We appreciate your feedback on the mobile app, we're working hard to continuously improve this feature for users such as yourself. Once again, thank you for sharing your experience with us!

Kyle G.

HVAC Technician

Mid-Market (51-1000 emp.)

9/17/2024

"Best CMMS I've used so far"

4/5

What do you like best about Fiix CMMS?

Fiix makes it easy to include important details for work orders. Things like photos, relevant parts needed for the machine, specific task lists for the machine, etc. The program has a lot of useful features that help technicians communicate as they work on the same work orders together. Also being very easy to use on a phone or tablet is a huge plus. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

The only recommendations I would make to the program is if it could auto populate the date and technicians name when entering notes and time onto a work order. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Kyle, thank you for your review! We're happy to hear that you've been enjoying the robustness of our WO function and your team has been leveraging our mobile app well. Thank you for your recommendation on improving work orders and once again, we appreciate you sharing your thoughts.

William N.

Regional Maintenance Manager

Mid-Market (51-1000 emp.)

6/23/2025

"Our Fiix CMMS went live as of today"

5/5

What do you like best about Fiix CMMS?

The team is very supportive and helpful. The CMMS is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

I haven't found anything that I dislike. Review collected by and hosted on G2.com.

Fredderick M.

maintenance tech

Mid-Market (51-1000 emp.)

2/19/2025

"great maintenance software"

5/5

What do you like best about Fiix CMMS?

I like how it lays out the options and seamlessly moves to the next step without having too many steps to follow Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

fiix is good with me and my team we love it Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Fredderick, thank you for sharing your thoughts about Fiix CMMS! We're glad to hear you are finding Fiix CMMS user-friendly and that your team is enjoying their experience. Once again, we appreciate your review.

Darin S.

Maintenance Coordinator

Mid-Market (51-1000 emp.)

11/27/2024

"Great Maintenance Software"

4/5

What do you like best about Fiix CMMS?

I am able to schedule all of my PM's, give due dates and assign them to users. I have all of my assets entered into the software and I can track downtime and see a history of completed PM's. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

I am not sure I have any dislikes. One downside is that all of my data of my assets, PM's and history are with another company and not stored on my Company files. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Darin, thank you for your review! We're happy to hear that Fiix is helping you keep track and manage your PMs efficiently for your team. You can read more here on how to import data to your Fiix CMMS https://helpdesk.fiixsoftware.com/hc/en-us/articles/212108226-Data-import-overview or kindly reach out to support@fiixsoftware.com for any more questions you have. Once again, we appreciate you sharing your thoughts.

Verified User in Mining & Metals

Mid-Market (51-1000 emp.)

10/4/2025

"Great engagement with a Great Company"

5/5

What do you like best about Fiix CMMS?

I loved how easy it was to network with fellow users! all the way from the most experienced, to ones like me that are just getting started. There was an abundance of information being shared as well as fresh ideas and helpful experiences. The Fiix team was great at ensuring the ease of integration with helpful insights from Charles Rodgers about change management. I can't wait to get more of our staff involved with this software and reap the benefits as a company with the analytics tool, utilizing it everyday knowing how great the customer support is, I'll never go back to previous software Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

I like the operator portal that is in the works, I'd like to see more of a "pre-shift" function, something that the operator can fill out as a equipment check list before starting operation ensuring that information stays with the asset. Not much negative to say about the software at all! Review collected by and hosted on G2.com.

Verified User in Shipbuilding

Mid-Market (51-1000 emp.)

Originally submitted 4/9/2024

"Fiix goes live at Seaspan"

5/5

What do you like best about Fiix CMMS?

Great flexibility in being able to meet our requirements. The functionality of Scheduled Maintenance and Work Orders meets our needs. The ability to add custom fields is of great help. Fiix Mobile is easy to use for our Mechanics and Electricians. Our go-live implementation went very well. Craig as our trainer and support specialist was top-notch. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

We are going through the changing of our assigned CSMs. We hope to build a great working relationship with Fiix and hope to have a great CSM that will work with us in the years to come. As to the Fiix application, there are a number of capabilities that are lacking. We have communicated this to be added as a new feature. Hoping we get these implemented by your Product Development team. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi there, thank you for your thoughtful review! We are glad that you are leveraging the SM and WO functions well and your team is enjoying the mobile app. We appreciate your patience in working with a new CSM and your feedback on future product upgrades. Once again, we appreciate you sharing your feedback.

Jamie M.

Millwright

Small-Business (50 or fewer emp.)

Originally submitted 1/17/2024

"Best maintenance program I've used"

5/5

What do you like best about Fiix CMMS?

I like that individual SM's can be directly assigned to specific members on my team. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Something I would like to see is a photolog available to individual assets Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Jamie, thank you for sharing your Fiix experience and we're glad to hear that you're able to schedule PMs easily with your team. We're constantly improving Fiix for our users so we appreciate your feedback on asset photos. Once again, thank you for your review.