ServiceTitan
Ready to grow your service business? Meet ServiceTitan. ServiceTitan is AI for the trades - a purpose-built agentic operating system automating every workflow that runs a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. ServiceTitan is powerful yet easy to use, combining scheduling, dispatch, invoicing, sales, marketing, reporting, and more in a mobile, cloud-based platform. Say hello to effortless job booking, seamless communication with your techs, advanced reporting, call recording and tracking, paperless invoicing, incredible visual sales tools, the ability to process credit cards in the field, and much more. ServiceTitan has helped a growing number of extraordinary service companies—like George Brazil, Hunter Heat & Air, Gold Medal Service, and Goettl—achieve incredible business results.
Average Rating: 4.4/5.0
Total Reviews: 368
How Do G2 Users Rate ServiceTitan?
- Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.4/10)
- Ease of Use: 8.3/10 (Category avg: 8.6/10)
- Ease of Admin: 8.0/10 (Category avg: 7.8/10)
- Quality of Support: 7.7/10 (Category avg: 8.8/10)
Who Is the Company Behind ServiceTitan?
- Seller: ServiceTitan
- Company Website:
- Year Founded: 2012
- HQ Location: Glendale, CA
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Twitter: @ServiceTitan
4,766 Twitter followers -
LinkedIn® Page: www.linkedin.com
3,381 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Office Manager, Owner
- Top Industries: Construction, Consumer Services
- Company Size: 65% Small, 32% Medium
What Do G2 Reviewers Say About ServiceTitan?
AI-generated summary from verified user reviews
Pros
- Users value the ease of use of ServiceTitan, enjoying its accessibility and intuitive navigation for business efficiency.
- Users commend the exceptional customer support at ServiceTitan, highlighting the team's responsiveness and helpfulness throughout the onboarding process.
- Users appreciate the comprehensive features of ServiceTitan, significantly enhancing tracking, reporting, and overall workflow efficiency.
- Users appreciate the robust tracking capabilities of ServiceTitan, enhancing efficiency in managing materials and labor.
- Users value the efficiency of ServiceTitan in organizing operations and enhancing communication, leading to business growth.
Cons
- Users face a steep learning curve and often struggle with setup, requiring additional training to utilize ServiceTitan effectively.
- Users note the improvement needed in ServiceTitan due to bugs and issues affecting certain features and usability.
- Users report poor customer support from ServiceTitan, citing misinformation and difficulty in obtaining satisfactory answers.
- Users experience poor support with ServiceTitan, struggling to find adequate answers and facing communication issues.
- Users find the limited functionality of ServiceTitan frustrating, often requiring workarounds for essential features.
What Are Recent G2 Reviews of ServiceTitan?
"ServiceTitan Automation and Smarter Routing Transformed Our Daily Operations"
Rating: 5.0/5.0 stars
— Tanya M.
"Top Notch relies on Service Titan for "top notch" performance!"
Rating: 5.0/5.0 stars
— Sara L.
What Are G2 Users Discussing About ServiceTitan?
- What is ServiceTitan used for? - 1 comment, 1 upvote
- What is Titan software? - 1 comment, 1 upvote
- Does ServiceTitan integrate with QuickBooks? - 1 comment, 2 upvotes
- How do I use ServiceTitan? - 1 comment
- What is ServiceTitan? - 2 comments

