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EveryAction

3.8
(15)

Build the world you want with a unified nonprofit platform featuring fundraising, advocacy, donor management, and more.

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EveryAction Reviews

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Showing 15 EveryAction reviews
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EveryAction review by Internal Consultant in Civic & Social Organization
Internal Consultant in Civic & Social Organization
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EveryAction review by Noah R.
Noah R.
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"The perfect set of tools for any non-profit"

What do you like best?

EveryAction is an incredibly flexible platform that allows you to customize your tool set for exactly the kind of work that your non-profit does. I have used it very successfully to manage online donations and thank you notes, manage our supporter list, organize events, and engage our supporters on issue advocacy.

What do you dislike?

The interface can sometimes not be the most user friendly, and the training tools can be a bit sparse, but they are improving every day.

What business problems are you solving with the product? What benefits have you realized?

I have used EveryAction to successfully handle CRM task for a non-profit with an annual budget of $1.5 million. Taking in large amounts in donations can really bog down staff and take the focus of an organization away from their core mission. EveryAction made this an absolute breeze. We couldn't have done it without them.

What Nonprofit CRM solution do you use?

Thanks for letting us know!
EveryAction review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
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Verified Current User
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content

"Not the easiest to use"

What do you like best?

I LOVE that EA auto-formats addresses to USPS standards, so now I don't have to go through and do it all myself manually like I did in Salesforce.

What do you dislike?

EA doesn't seem to search on name and email address as would make sense. It seems to only recognize VANID, and if you don't that to the spreadsheet for upload it creates a duplicate record. It's REALLY inconvenient and time consuming to look up every VANID. Hence, I don't understand the point of doing a bulk upload if you have to look up each donor record anyway.

Recommendations to others considering the product

Talk to people who have actually implemented it. I heard from our Development team that once we paid them the level of service and communication drastically decreased. And the implementation support was not great at all. We found out later that EA couldn't do a lot of things that we need it to do. Things that seem elementary and obvious..

What business problems are you solving with the product? What benefits have you realized?

So far quite honestly the only benefit I've seen for the work I do is the standardization of physical addresses that I mentioned above.

EveryAction review by Jonah B.
Jonah B.
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Verified Current User
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content

"Good but a hard to learn"

What do you like best?

Everyaction has strong reporting tools and robust CRM. It also had decent online action tools and allows loading of custom advocacy targets.

What do you dislike?

It sometimes seems inflexible and is very difficult to learn all of the systems. Its theming system is a bit obtuse.

Recommendations to others considering the product

Everyaction is associated with the Democratic Party, which might be a consideration if your organization is trying to be non-partisan.

What business problems are you solving with the product? What benefits have you realized?

We use Everyaction to manage our email lists and engage supporters with digital advocacy items.

EveryAction review by User
User
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content

"Companion to VAN"

What do you like best?

Because so many in our industry must use VAN, it's easy to understand the user side of things.

What do you dislike?

We had to develop a lot of shortcuts. It'd be nice if you could simply duplicate an event and it would save all of your previously used code settings, instead we were always copy pasting.

What business problems are you solving with the product? What benefits have you realized?

It's a wash. Because VAN and EA are similar but not the actual same, there are plus and minuses. The My Campaign side of VAN is almost identical to parts of EA. Therefore, at one point we decided to migrate/duplicate users from EA into My Campaign of VAN. What a mess.

We essentially had to keep a lot of duplication. Digital team and external comms would primarily work in EA, field would work in VAN and we'd have to remember to follicle events in both to track everything.

EveryAction review by Administrator
Administrator
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content

"Switched from Nationbuilder, very happy with EveryAction"

What do you like best?

We switched to EveryAction from NationBuilder and absolutely love it. The user interface is sleek and modern, and its very easy to query based on dozens (hundreds?) of filters, actions taken, demographics, etc. We also use the email tool to send out our newsletter and can quickly and easily make donation & signup pages.

What do you dislike?

There's not much I don't like about EveryAction. I wish the email templates were built out a bit more, but that's really it.

Recommendations to others considering the product

I know they support clients large and small, so im sure they'd be a great fit for most nonprofits

What business problems are you solving with the product? What benefits have you realized?

We're able to manage our data entry much better, send newsletters more easily, and have raised much more money using their donation pages

EveryAction review by User in International Affairs
User in International Affairs
Validated Reviewer
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content

"Great for bulk emails, but VERY finicky"

What do you like best?

Every action makes a lot of things easy, like adding smart links to track donations, segmenting lists (in great detail, which is awesome), following click rate, etc.

What do you dislike?

Oh dear god we have an issue once every other week. This week, EA just shut down completely and my company of 150 people were in a panic. It was resolved quickly, but that's a lot of stress.

Recommendations to others considering the product

If you have high email needs (a lot of series, or segmented lists), this is the right product for you.

What business problems are you solving with the product? What benefits have you realized?

We can segment lists SO easily and in such detail. So if we want to target, for example, parents over the age of X who have donated above $250 before, we can. We get great results from segmenting so specifically.

EveryAction review by Administrator in Public Relations and Communications
Administrator in Public Relations and Communications
Validated Reviewer
Verified Current User
Review Source
content

"EveryAction Has Potential"

What do you like best?

When it works, it's a great way to organize your database. You can create saved searches to segment your audience by address, level of engagement, districts, and any number of codes you apply to individual profiles (among many other demographics)

What do you dislike?

The customer service is borderline nonexistent. When they respond to requests, if they respond, it's typically to tell us something is not possible.

What business problems are you solving with the product? What benefits have you realized?

It's a great tool to segment and target our database. This has helped us to better engage our supporters.

EveryAction review by User in Think Tanks
User in Think Tanks
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Verified Current User
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content

"Awesome!"

What do you like best?

Easy to use and great layout overall! Love it for work and sending out mass emails.

What do you dislike?

Not much to dislike! Great website that's easy to use with little room for user error.

Recommendations to others considering the product

Stay organized and on top of the website so you understand how to use it best. There are some buttons and things to click that aren't super clear so be aware of that.

What business problems are you solving with the product? What benefits have you realized?

None thus far

EveryAction review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
Validated Reviewer
Review Source
content

"Best CRM I've used"

What do you like best?

I love the list builder and how easy it is to access reports from the list. It takes seconds to select a group of donors and see what they've given in the past month, year, fiscal year, etc. The email functionality is easy to use and the open rates and other statistics are easy to access and understand.

What do you dislike?

There is a learning curve for direct mail plans and reports, but the EveryAction website has tutorials that help facilitate learning the functionality.

Recommendations to others considering the product

I highly recommend this product.

What business problems are you solving with the product? What benefits have you realized?

Immediately, we saw an increase in open rates for email. Additionally, EveryAction has all of the tools to maximize multi-channel marketing opportunities.

EveryAction review by Administrator in Mental Health Care
Administrator in Mental Health Care
Validated Reviewer
Review Source
content

"Some Issues, Overall Good"

What do you like best?

This product is generally easy to use once you get a basic understanding. It fills all our needs as a small non-profit receiving donations and membership dues whether recurring or one-time

What do you dislike?

Customer service has not historically been very helpful. When they do offer ANY guidance, it comes with a price tag.

What business problems are you solving with the product? What benefits have you realized?

Membership is pretty easy to track with this, and storing contact information for all donors is helpful. We can run reports to gather large amounts of data

EveryAction review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Good but could use work"

What do you like best?

Easy to have multiple designations and different bank accounts. Also able to bulk upload changes

What do you dislike?

UI isn't the best. Also pulling reports is hard. Would be nice to be able to use SQL queries against the database

Recommendations to others considering the product

Must have if a you have multiple PACs

What business problems are you solving with the product? What benefits have you realized?

Manage multiple PACs

EveryAction review by User in Government Administration
User in Government Administration
Validated Reviewer
Review Source
content

"Everyaction Review"

What do you like best?

I like a lot of the automated features of the product

What do you dislike?

Really have to integrate with VAN, learning curve is steep

What business problems are you solving with the product? What benefits have you realized?

Segmenting emails to target specific audiences; building donation pages, really streamlining and maximizing our use and program

EveryAction review by User in Civic & Social Organization
User in Civic & Social Organization
Validated Reviewer
Review Source
content

"Well-Designed"

What do you like best?

Well designed technology for non-profits. The email, advocacy, and multiple forms features are useful tools.

What do you dislike?

I wish it was easier to use for older generations, or training videos.

What business problems are you solving with the product? What benefits have you realized?

Organizing events are made easier.

EveryAction review by User
User
Validated Reviewer
Review Source
content

"Steep Learning Curve"

What do you like best?

A powerful tool for movement building, but it can be difficult to learn at the start.

What do you dislike?

Not the most intuitive app. Steep learning curve

What business problems are you solving with the product? What benefits have you realized?

Contact management and insights into contact engagement.

Kate from G2

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* We monitor all EveryAction reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.