# Bonterra EveryAction vs Neon CRM Comparison --- ## AI Generated Summary - **G2 reviewers report** that Neon CRM excels in providing a comprehensive suite of functionalities, making it more than just a donor management system. Users appreciate its ability to manage events and access historical information easily, which enhances their operational efficiency. - **Users say** that Bonterra EveryAction is straightforward and user-friendly, allowing organizations to connect with their audience effectively. However, some reviewers have noted that recent changes have removed certain features unless additional fees are paid, which can be frustrating for existing users. - **Reviewers mention** that Neon CRM offers superior support, with many users highlighting the responsiveness and helpfulness of the support team. This aspect is particularly valued during the implementation phase, where users feel they receive the guidance needed to navigate the system. - **According to verified reviews** , while Bonterra EveryAction has a slightly higher star rating, its overall G2 Score reflects lower user satisfaction compared to Neon CRM. This suggests that despite some positive feedback, users may have concerns about the platform's long-term value and feature set. - **G2 reviewers highlight** that Neon CRM's ease of use is a significant advantage, with users reporting a smoother onboarding experience and intuitive navigation. This contrasts with Bonterra EveryAction, where some users have expressed challenges in adapting to recent updates and changes. - **Users report** that Neon CRM's robust reporting capabilities and donor profiling features are standout elements that help organizations make informed decisions. In comparison, while Bonterra EveryAction offers similar functionalities, users have noted that they sometimes lack the depth and flexibility found in Neon CRM. | | Bonterra EveryAction | Neon CRM | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.2 out of 5 | | **Total Reviews** | 284 | 435 | | **Largest Market Segment** | Small-Business (70.5% of reviews) | Small-Business (88.9% of reviews) | | **Entry Level Price** | No pricing available | Starting at $99.00 Per Month | --- ## Top Pros & Cons ### Bonterra EveryAction Pros: - Ease of Use (18 reviews) - Features (18 reviews) Cons: - Learning Curve (10 reviews) - Difficult Learning (8 reviews) ### Neon CRM Pros: - Ease of Use (56 reviews) - Features (43 reviews) Cons: - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) --- ## Ratings Comparison | Rating | Bonterra EveryAction | Neon CRM | |---|---|---| | **Meets Requirements** | 8.4 (226 reviews) | 8.4 (351 reviews) | | **Ease of Use** | 7.5 (227 reviews) | 7.9 (354 reviews) | | **Ease of Setup** | 7.1 (117 reviews) | 7.7 (264 reviews) | | **Ease of Admin** | 7.6 (108 reviews) | 8.3 (250 reviews) | | **Quality of Support** | 7.6 (210 reviews) | 8.2 (339 reviews) | | **Has the product been a good partner in doing business?** | 7.9 (106 reviews) | 8.7 (251 reviews) | | **Product Direction (% positive)** | 7.9 (213 reviews) | 8.6 (331 reviews) | --- ## Pricing ### Bonterra EveryAction #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Neon CRM #### Entry-Level Pricing Plan: Neon CRM Price: Starting at $99.00 Per Month Description: Get all the donor management, fundraising, and communication tools you need to turn individual data points into personal connections that drive sustainable growth. Key Features: - 360-Degree Constituent Management - Unlimited Users - Unlimited Forms [Browse all 4 editions](https://www.g2.com/products/neon-one-llc-neon-crm/pricing) #### Free Trial No --- ## Features Comparison By Category ### Fundraising | Product | Score | Reviews | |---|---|---| | **Bonterra EveryAction** | 7.7/10 | 101 | | **Neon CRM** | 7.8/10 | 177 | #### Administration | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Reporting** | 8.0 (91 reviews) | 8.1 (163 reviews) | | **Interaction Tracking** | 8.1 (85 reviews) | 8.2 (141 reviews) | | **Automation** | 7.5 (81 reviews) | 7.7 (148 reviews) | | **Donor Profiles** | 8.5 (88 reviews) | 8.6 (159 reviews) | #### Fundraising | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Campaign Management** | 7.9 (78 reviews) | 8.4 (158 reviews) | | **Online Donation Portal** | 8.4 (88 reviews) | 8.7 (161 reviews) | | **Event Planning** | 7.4 (77 reviews) | 7.4 (145 reviews) | | **Recurring Donations** | 8.4 (86 reviews) | 8.6 (158 reviews) | | **Peer-to-peer Fundraising** | 6.3 (57 reviews) | 6.9 (91 reviews) | | **Mobile Capabilities** | 6.5 (61 reviews) | 6.8 (111 reviews) | #### Marketing | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Email Marketing** | 8.3 (86 reviews) | 7.6 (143 reviews) | | **Direct Mail Tools** | 6.7 (56 reviews) | 6.9 (120 reviews) | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Bonterra EveryAction** | 7.6/10 | 101 | | **Neon CRM** | 7.8/10 | 199 | #### Administration | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **User Dashboard** | 7.6 (87 reviews) | 8.3 (183 reviews) | | **Donor Profiles** | 8.0 (90 reviews) | 8.5 (181 reviews) | | **Reporting** | 7.8 (89 reviews) | 7.9 (181 reviews) | | **Templates** | 7.1 (83 reviews) | 7.3 (174 reviews) | | **Customization** | 7.6 (82 reviews) | 7.7 (177 reviews) | #### Donor Management | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Moves Management** | 7.1 (63 reviews) | 7.1 (142 reviews) | | **Pledge Tracking** | 7.5 (57 reviews) | 7.3 (135 reviews) | | **E-Document Storage** | 7.5 (61 reviews) | 7.0 (137 reviews) | | **Acknowledgments & Communications** | 7.7 (70 reviews) | 8.4 (175 reviews) | #### Interoperability | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Event Tracking** | 7.7 (76 reviews) | 7.9 (152 reviews) | | **Gift Tracking** | 7.9 (71 reviews) | 8.4 (145 reviews) | | **Fund Accounting** | 7.4 (62 reviews) | 7.7 (130 reviews) | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Bonterra EveryAction** | 7.1/10 | 159 | | **Neon CRM** | 7.3/10 | 239 | #### Constituent Management | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Constituent Profiles** | 8.2 (128 reviews) ✓ Verified | 8.3 (191 reviews) ✓ Verified | | **Online Portal** | 7.9 (133 reviews) ✓ Verified | 7.7 (171 reviews) ✓ Verified | | **Donor Communications** | 7.9 (121 reviews) ✓ Verified | 8.1 (192 reviews) ✓ Verified | #### Marketing Automation | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Email Marketing** | 8.5 (134 reviews) ✓ Verified | 7.4 (182 reviews) ✓ Verified | | **Lead Management** | 7.5 (100 reviews) ✓ Verified | 6.5 (135 reviews) ✓ Verified | | **Campaign Management** | 7.9 (118 reviews) ✓ Verified | 7.8 (166 reviews) ✓ Verified | | **Marketing ROI Analytics** | 7.1 (93 reviews) ✓ Verified | 6.4 (132 reviews) ✓ Verified | #### Workflow Automation | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Donor Prospecting** | 6.9 (87 reviews) ✓ Verified | 6.3 (144 reviews) ✓ Verified | | **Data Entry** | 8.1 (137 reviews) ✓ Verified | 8.1 (187 reviews) ✓ Verified | | **Task Delegation** | 6.7 (87 reviews) ✓ Verified | 6.4 (144 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Reporting** | 7.9 (137 reviews) ✓ Verified | 7.8 (196 reviews) ✓ Verified | | **Dashboards** | 7.7 (139 reviews) ✓ Verified | 8.1 (180 reviews) ✓ Verified | | **Automated Reports** | Feature Not Available | 7.4 (165 reviews) ✓ Verified | #### Integrations | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Accounting** | 6.7 (81 reviews) ✓ Verified | 7.2 (151 reviews) ✓ Verified | | **Fundraising** | 7.9 (117 reviews) ✓ Verified | 8.3 (184 reviews) ✓ Verified | | **Grant Management** | 6.7 (75 reviews) ✓ Verified | 6.6 (143 reviews) ✓ Verified | | **Sales POS** | Feature Not Available | 6.0 (125 reviews) | #### Agentic AI - Nonprofit CRM | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Autonomous Task Execution** | 3.8 (7 reviews) | Feature Not Available | | **Cross-system Integration** | 3.8 (7 reviews) | Feature Not Available | ### Political Campaign | Product | Score | Reviews | |---|---|---| | **Bonterra EveryAction** | N/A | N/A | | **Neon CRM** | N/A | N/A | #### Campaign Tools | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Content Management** | Not enough data | Not enough data | | **Volunteer Management** | Not enough data | Not enough data | | **Fundraising** | Not enough data | Not enough data | | **Events and Ticketing** | Not enough data | Not enough data | #### Communication Tools | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Social Network Sync** | Not enough data | Not enough data | | **Email Messaging** | Not enough data | Not enough data | | **Text Messaging** | Not enough data | Not enough data | | **Communication Analytics** | Not enough data | Not enough data | #### Field Tools | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Route Mapping** | Not enough data | Not enough data | | **Digital Forms** | Not enough data | Not enough data | | **Call Lists** | Not enough data | Not enough data | ### Public Affairs and Advocacy | Product | Score | Reviews | |---|---|---| | **Bonterra EveryAction** | N/A | N/A | | **Neon CRM** | N/A | N/A | #### Acquisition & Mobilization | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Constituent Database** | Not enough data | Not enough data | | **Action Pages** | Not enough data | Not enough data | | **Fundraising & Payment Processing** | Not enough data | Not enough data | | **GOTV Tools** | Not enough data | Not enough data | | **Volunteer Management** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | #### Communication Tools | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Multichannel Outreach** | Not enough data | Not enough data | | **Social Sharing** | Not enough data | Not enough data | | **Legislator Contact** | Not enough data | Not enough data | #### Stakeholder Management | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Public Official Database** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | #### Platform | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **CRM Integration** | Not enough data | Not enough data | | **Reporting & Data Analytics** | Not enough data | Not enough data | ### Volunteer Management | Product | Score | Reviews | |---|---|---| | **Bonterra EveryAction** | 7.4/10 | 74 | | **Neon CRM** | 7.5/10 | 59 | #### Volunteer Management | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Opportunity Listings** | 7.2 (47 reviews) | 7.2 (42 reviews) | | **Volunteer Tracking** | 7.9 (59 reviews) | 7.9 (51 reviews) | | **Volunteer Scheduling** | 7.7 (54 reviews) | 7.2 (41 reviews) | | **Volunteer Profiles** | 7.8 (53 reviews) | 7.6 (43 reviews) | | **Document Management** | 6.9 (42 reviews) | 7.1 (40 reviews) | #### Engagement & Communication Tools | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Gamification** | 5.6 (29 reviews) | 5.7 (34 reviews) | | **Mass Messaging** | 7.6 (53 reviews) | 7.9 (46 reviews) | | **Donation Pages** | 7.9 (51 reviews) | 8.4 (51 reviews) | | **Mobile Application** | 6.9 (41 reviews) | 6.8 (39 reviews) | #### Administration | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **CRM Integration** | 7.8 (51 reviews) | 8.3 (45 reviews) | | **Dashboards & Analytics** | 7.8 (61 reviews) | 8.3 (49 reviews) | ### Professional Association Management | Product | Score | Reviews | |---|---|---| | **Bonterra EveryAction** | N/A | N/A | | **Neon CRM** | N/A | N/A | #### Agentic AI - Professional Association Management | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Autonomous Task Execution** | Not enough data | Feature Not Available | | **Multi-step Planning** | Not enough data | Feature Not Available | | **Cross-system Integration** | Not enough data | Feature Not Available | | **Proactive Assistance** | Not enough data | Feature Not Available | | **Decision Making** | Not enough data | Feature Not Available | #### Membership Management | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Member Self‑Service Portal** | Not enough data | Not enough data | | **Member Database** | Not enough data | Not enough data | | **Automated Dues & Renewals** | Not enough data | Not enough data | #### Events & Committees | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Committee & Group Management** | Not enough data | Not enough data | | **Event Management & Registration** | Not enough data | Not enough data | | **Calendar & Scheduling Tools** | Not enough data | Not enough data | #### Financial & Operational Tools | Feature | Bonterra EveryAction | Neon CRM | |---|---|---| | **Integration With Accounting Tools** | Not enough data | Not enough data | | **Email Marketing & Automated Communications** | Not enough data | Not enough data | | **Online Payments & Invoicing** | Not enough data | Not enough data | | **Reporting & Analytics** | Not enough data | Not enough data | --- ## Categories **Shared Categories (4):** [Volunteer Management Software](https://www.g2.com/categories/volunteer-management), [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising) **Unique to Bonterra EveryAction (2):** [Political Campaign Software](https://www.g2.com/categories/political-campaign), [Public Affairs and Advocacy Software](https://www.g2.com/categories/public-affairs-and-advocacy) **Unique to Neon CRM (2):** [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit), [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) --- ## Reviewer Demographics ### By Company Size | Segment | Bonterra EveryAction | Neon CRM | |---|---|---| | **Small-Business** | 70.5% | 88.9% | | **Mid-Market** | 27.0% | 9.9% | | **Enterprise** | 2.5% | 1.2% | ### By Industry #### Bonterra EveryAction - **Non-Profit Organization Management:** 56.2% - **Political Organization:** 11.7% - **Civic & Social Organization:** 11.7% - **Fund-Raising:** 3.6% - **Renewables & Environment:** 2.1% - **Public Policy:** 1.8% - **Marketing and Advertising:** 1.8% - **Hospital & Health Care:** 1.8% - **Education Management:** 1.1% - **Environmental Services:** 1.1% - **Other:** 7.1% #### Neon CRM - **Non-Profit Organization Management:** 55.4% - **Performing Arts:** 4.0% - **Civic & Social Organization:** 3.5% - **Religious Institutions:** 3.5% - **Fund-Raising:** 2.5% - **Museums and Institutions:** 2.2% - **Education Management:** 2.2% - **Hospital & Health Care:** 2.0% - **Health, Wellness and Fitness:** 1.5% - **Individual & Family Services:** 1.5% - **Other:** 21.8% --- ## Alternatives ### Alternatives to Bonterra EveryAction - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (640 reviews) - [NationBuilder](https://www.g2.com/products/nationbuilder/reviews) — 4.2/5 stars (108 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4888 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1506 reviews) - [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (535 reviews) ### Alternatives to Neon CRM - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (640 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews) - [DonorSnap](https://www.g2.com/products/donorsnap/reviews) — 4.2/5 stars (130 reviews) - [Blackbaud eTapestry](https://www.g2.com/products/blackbaud-etapestry/reviews) — 3.3/5 stars (103 reviews) --- ## Top Discussions ### Bonterra EveryAction - Title: [How do I fix duplicate records being created when a donor uses a different email address?](https://www.g2.com/discussions/36629-how-do-i-fix-duplicate-records-being-created-when-a-donor-uses-a-different-email-address) — 2 comments, 1 upvote > **Top comment:** "create your list--> then at the top with all the little icons hit duplicates--> you can search for duplicates (will bring up people with same last name-..." - Title: [Whats the best way to manage events through everyaction](https://www.g2.com/discussions/36909-whats-the-best-way-to-manage-events-through-everyaction) — 1 comment, 1 upvote > **Top comment:** "Registration for free events." ### Neon CRM - Title: [How do I take a screenshot of my login](https://www.g2.com/discussions/how-do-i-take-a-screenshot-of-my-login) — 1 comment, 1 upvote > **Top comment:** "Yes, Tristan is right! You can respond to comments from within the platform. https://slopeunblocked.co" - Title: [Is there a way to run a report so that every gift that has been made in a specific campaign can be listed with the total amount, instead of individual gifts listed?](https://www.g2.com/discussions/51451-is-there-a-way-to-run-a-report-so-that-every-gift-that-has-been-made-in-a-specific-campaign-can-be-listed-with-the-total-amount-instead-of-individual-gifts-listed) — 1 comment, 1 upvote > **Top comment:** "Hi Jessica! Thanks for your question. Here's the link to our support guide to reporting, where you'll find the answer..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bonterra-everyaction-vs-neon-one-llc-neon-crm)