# Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) vs Bonterra EveryAction Comparison | | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Star Rating** | 4.1 out of 5 | 4.3 out of 5 | | **Total Reviews** | 87 | 283 | | **Largest Market Segment** | Small-Business (62.2% of reviews) | Small-Business (70.4% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) Pros: - Customizability (2 reviews) - Customization (2 reviews) Cons: - Confusing Terminology (1 reviews) - Difficult Learning (1 reviews) ### Bonterra EveryAction Pros: - Ease of Use (18 reviews) - Features (18 reviews) Cons: - Learning Curve (10 reviews) - Difficult Learning (8 reviews) --- ## Ratings Comparison | Rating | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Meets Requirements** | 8.0 (59 reviews) | 8.4 (225 reviews) | | **Ease of Use** | 7.3 (61 reviews) | 7.4 (226 reviews) | | **Ease of Setup** | 6.1 (41 reviews) | 7.1 (116 reviews) | | **Ease of Admin** | 6.8 (41 reviews) | 7.6 (108 reviews) | | **Quality of Support** | 7.5 (55 reviews) | 7.6 (209 reviews) | | **Has the product been a good partner in doing business?** | 7.8 (44 reviews) | 7.9 (106 reviews) | | **Product Direction (% positive)** | 8.3 (60 reviews) | 7.9 (213 reviews) | --- ## Pricing ### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Bonterra EveryAction #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Fundraising | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 9.0/10 | 11 | | **Bonterra EveryAction** | 7.7/10 | 100 | #### Administration | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Reporting** | 9.1 (9 reviews) | 8.0 (91 reviews) | | **Interaction Tracking** | 9.3 (9 reviews) | 8.1 (84 reviews) | | **Automation** | 7.8 (6 reviews) | 7.5 (81 reviews) | | **Donor Profiles** | 9.0 (8 reviews) | 8.4 (87 reviews) | #### Fundraising | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Campaign Management** | 8.5 (8 reviews) | 7.9 (78 reviews) | | **Online Donation Portal** | 9.7 (6 reviews) | 8.4 (88 reviews) | | **Event Planning** | 9.0 (5 reviews) | 7.4 (77 reviews) | | **Recurring Donations** | 9.3 (5 reviews) | 8.4 (86 reviews) | | **Peer-to-peer Fundraising** | Not enough data | 6.3 (57 reviews) | | **Mobile Capabilities** | Not enough data | 6.5 (61 reviews) | #### Marketing | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Email Marketing** | 9.4 (6 reviews) | 8.3 (86 reviews) | | **Direct Mail Tools** | 9.3 (5 reviews) | 6.7 (56 reviews) | ### Human Services | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.6/10 | 8 | | **Bonterra EveryAction** | N/A | N/A | #### Platform Basics | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Reporting** | 9.0 (8 reviews) | Not enough data | | **Interoperability** | 8.5 (8 reviews) | Not enough data | | **Performance** | 9.2 (8 reviews) | Not enough data | #### Case Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Client Intake** | 8.3 (7 reviews) | Not enough data | | **Outcome Measurement** | 8.6 (7 reviews) | Not enough data | | **Form Builder** | 8.1 (6 reviews) | Not enough data | #### Platform Additional Functionality | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Mobility** | 8.8 (8 reviews) | Not enough data | | **Messaging** | 8.1 (6 reviews) | Not enough data | #### Platform Data | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Dashboard** | 8.5 (8 reviews) | Not enough data | | **Alerts and Notifications** | 9.3 (7 reviews) | Not enough data | ### Donor Management | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.0/10 | 10 | | **Bonterra EveryAction** | 7.6/10 | 101 | #### Administration | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **User Dashboard** | 8.3 (9 reviews) | 7.6 (87 reviews) | | **Donor Profiles** | 7.7 (8 reviews) | 8.0 (90 reviews) | | **Reporting** | 8.0 (9 reviews) | 7.8 (89 reviews) | | **Templates** | 7.1 (7 reviews) | 7.1 (83 reviews) | | **Customization** | 8.9 (9 reviews) | 7.6 (82 reviews) | #### Donor Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Moves Management** | 8.1 (8 reviews) | 7.1 (63 reviews) | | **Pledge Tracking** | 8.1 (7 reviews) | 7.5 (57 reviews) | | **E-Document Storage** | 8.1 (9 reviews) | 7.5 (61 reviews) | | **Acknowledgments & Communications** | 7.1 (7 reviews) | 7.7 (70 reviews) | #### Interoperability | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Event Tracking** | 8.3 (6 reviews) | 7.7 (76 reviews) | | **Gift Tracking** | 8.6 (7 reviews) | 7.9 (71 reviews) | | **Fund Accounting** | 8.3 (7 reviews) | 7.4 (62 reviews) | ### Nonprofit CRM | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 7.7/10 | 16 | | **Bonterra EveryAction** | 7.1/10 | 159 | #### Constituent Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Constituent Profiles** | 7.5 (14 reviews) ✓ Verified | 8.2 (128 reviews) ✓ Verified | | **Online Portal** | 7.8 (10 reviews) ✓ Verified | 7.9 (133 reviews) ✓ Verified | | **Donor Communications** | 7.2 (9 reviews) ✓ Verified | 7.9 (121 reviews) ✓ Verified | #### Marketing Automation | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Email Marketing** | 6.7 (11 reviews) ✓ Verified | 8.5 (134 reviews) ✓ Verified | | **Lead Management** | 7.6 (11 reviews) ✓ Verified | 7.5 (100 reviews) ✓ Verified | | **Campaign Management** | 7.6 (12 reviews) ✓ Verified | 7.9 (118 reviews) ✓ Verified | | **Marketing ROI Analytics** | 7.2 (9 reviews) ✓ Verified | 7.1 (93 reviews) ✓ Verified | #### Workflow Automation | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Donor Prospecting** | 7.3 (10 reviews) ✓ Verified | 6.9 (87 reviews) ✓ Verified | | **Data Entry** | 8.2 (13 reviews) ✓ Verified | 8.1 (137 reviews) ✓ Verified | | **Task Delegation** | 8.8 (12 reviews) ✓ Verified | 6.7 (87 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Reporting** | 8.8 (12 reviews) ✓ Verified | 7.9 (137 reviews) ✓ Verified | | **Dashboards** | 8.8 (12 reviews) ✓ Verified | 7.7 (139 reviews) ✓ Verified | | **Automated Reports** | 8.3 (11 reviews) ✓ Verified | Feature Not Available | #### Integrations | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Accounting** | 7.6 (9 reviews) ✓ Verified | 6.7 (81 reviews) ✓ Verified | | **Fundraising** | 7.5 (12 reviews) ✓ Verified | 7.9 (117 reviews) ✓ Verified | | **Grant Management** | 7.3 (10 reviews) ✓ Verified | 6.7 (75 reviews) ✓ Verified | | **Sales POS** | 7.3 (8 reviews) ✓ Verified | Feature Not Available | #### Agentic AI - Nonprofit CRM | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Autonomous Task Execution** | Not enough data | 3.8 (7 reviews) | | **Cross-system Integration** | Not enough data | 3.8 (7 reviews) | ### Grant Management | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | 8.2/10 | 9 | | **Bonterra EveryAction** | N/A | N/A | #### Proposal Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Form Building** | 8.6 (6 reviews) ✓ Verified | Not enough data | | **Review Tools** | 8.6 (7 reviews) ✓ Verified | Not enough data | | **Grantee Portal** | 8.9 (6 reviews) ✓ Verified | Not enough data | | **Attachments** | 8.5 (8 reviews) ✓ Verified | Not enough data | | **Task Management** | 8.1 (8 reviews) ✓ Verified | Not enough data | #### Fund Tracking | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Disbursements** | 7.8 (6 reviews) ✓ Verified | Not enough data | | **Grant Allocations** | 8.1 (6 reviews) ✓ Verified | Not enough data | | **Email Notifications** | 7.9 (7 reviews) ✓ Verified | Not enough data | #### Impact & Outcomes | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Program Evaluation** | 8.6 (7 reviews) ✓ Verified | Not enough data | | **Data Analytics** | 8.1 (7 reviews) ✓ Verified | Not enough data | | **Ad Hoc Reporting** | 7.9 (8 reviews) ✓ Verified | Not enough data | | **Dashboards** | 7.9 (8 reviews) ✓ Verified | Not enough data | #### Grant Prospecting | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Funder Lists** | 8.1 (6 reviews) ✓ Verified | Not enough data | | **Automated Responses** | 8.3 (5 reviews) ✓ Verified | Not enough data | #### Compliance | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Eligibility Screening** | 7.7 (5 reviews) ✓ Verified | Not enough data | | **Auditing** | 8.1 (6 reviews) ✓ Verified | Not enough data | #### Integrations | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Fund Accounting** | 8.3 (5 reviews) ✓ Verified | Not enough data | | **Donor Management** | 8.6 (7 reviews) ✓ Verified | Not enough data | ### Political Campaign | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A | | **Bonterra EveryAction** | N/A | N/A | #### Campaign Tools | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Content Management** | Not enough data | Not enough data | | **Volunteer Management** | Not enough data | Not enough data | | **Fundraising** | Not enough data | Not enough data | | **Events and Ticketing** | Not enough data | Not enough data | #### Communication Tools | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Social Network Sync** | Not enough data | Not enough data | | **Email Messaging** | Not enough data | Not enough data | | **Text Messaging** | Not enough data | Not enough data | | **Communication Analytics** | Not enough data | Not enough data | #### Field Tools | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Route Mapping** | Not enough data | Not enough data | | **Digital Forms** | Not enough data | Not enough data | | **Call Lists** | Not enough data | Not enough data | ### Public Affairs and Advocacy | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A | | **Bonterra EveryAction** | N/A | N/A | #### Acquisition & Mobilization | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Constituent Database** | Not enough data | Not enough data | | **Action Pages** | Not enough data | Not enough data | | **Fundraising & Payment Processing** | Not enough data | Not enough data | | **GOTV Tools** | Not enough data | Not enough data | | **Volunteer Management** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | #### Communication Tools | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Multichannel Outreach** | Not enough data | Not enough data | | **Social Sharing** | Not enough data | Not enough data | | **Legislator Contact** | Not enough data | Not enough data | #### Stakeholder Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Public Official Database** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | #### Platform | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **CRM Integration** | Not enough data | Not enough data | | **Reporting & Data Analytics** | Not enough data | Not enough data | ### Volunteer Management | Product | Score | Reviews | |---|---|---| | **Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)** | N/A | N/A | | **Bonterra EveryAction** | 7.4/10 | 74 | #### Volunteer Management | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Opportunity Listings** | Not enough data | 7.2 (47 reviews) | | **Volunteer Tracking** | Not enough data | 7.9 (59 reviews) | | **Volunteer Scheduling** | Not enough data | 7.7 (54 reviews) | | **Volunteer Profiles** | Not enough data | 7.8 (53 reviews) | | **Document Management** | Not enough data | 6.9 (42 reviews) | #### Engagement & Communication Tools | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Gamification** | Not enough data | 5.6 (29 reviews) | | **Mass Messaging** | Not enough data | 7.6 (53 reviews) | | **Donation Pages** | Not enough data | 7.9 (51 reviews) | | **Mobile Application** | Not enough data | 6.9 (41 reviews) | #### Administration | Feature | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **CRM Integration** | Not enough data | 7.8 (51 reviews) | | **Dashboards & Analytics** | Not enough data | 7.8 (61 reviews) | --- ## Categories **Shared Categories (4):** [Volunteer Management Software](https://www.g2.com/categories/volunteer-management), [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising) **Unique to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) (2):** [Human Services Software](https://www.g2.com/categories/human-services), [Grant Management Software](https://www.g2.com/categories/grant-management) **Unique to Bonterra EveryAction (2):** [Political Campaign Software](https://www.g2.com/categories/political-campaign), [Public Affairs and Advocacy Software](https://www.g2.com/categories/public-affairs-and-advocacy) --- ## Reviewer Demographics ### By Company Size | Segment | Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) | Bonterra EveryAction | |---|---|---| | **Small-Business** | 62.2% | 70.4% | | **Mid-Market** | 32.9% | 27.1% | | **Enterprise** | 4.9% | 2.5% | ### By Industry #### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) - **Non-Profit Organization Management:** 57.3% - **Education Management:** 3.7% - **Fund-Raising:** 3.7% - **Individual & Family Services:** 3.7% - **Hospital & Health Care:** 3.7% - **Computer Software:** 2.4% - **Information Technology and Services:** 2.4% - **Higher Education:** 2.4% - **Arts and Crafts:** 1.2% - **Civic & Social Organization:** 1.2% - **Other:** 18.3% #### Bonterra EveryAction - **Non-Profit Organization Management:** 56.4% - **Political Organization:** 11.8% - **Civic & Social Organization:** 11.4% - **Fund-Raising:** 3.6% - **Renewables & Environment:** 2.1% - **Public Policy:** 1.8% - **Marketing and Advertising:** 1.8% - **Hospital & Health Care:** 1.8% - **Education Management:** 1.1% - **Environmental Services:** 1.1% - **Other:** 7.1% --- ## Alternatives ### Alternatives to Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (899 reviews) - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (426 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.4/5 stars (281 reviews) - [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (411 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4840 reviews) - [Bonterra Apricot](https://www.g2.com/products/bonterra-apricot/reviews) — 4.4/5 stars (340 reviews) - [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (80 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2144 reviews) ### Alternatives to Bonterra EveryAction - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (426 reviews) - [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (899 reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews) - [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.4/5 stars (281 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews) - [NationBuilder](https://www.g2.com/products/nationbuilder/reviews) — 4.2/5 stars (108 reviews) - [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2144 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4840 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1473 reviews) - [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (478 reviews) --- ## Top Discussions ### Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) - Title: [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) — 1 comment > **Top comment:** "Salesforce is an integrated platform that helps nonprofits expand their impact across the world. Salesforce makes the job of nonprofits easier, making better..." - Title: [What's the next five year plan for Salesforce.org Nonprofit Cloud?](https://www.g2.com/discussions/what-s-the-next-five-year-plan-for-salesforce-org-nonprofit-cloud) — 1 comment, 1 upvote > **Top comment:** "Exactinside’s intuitively designed Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant exam questions provide you the most simple way to get your target..." - Title: [Do you think that Salesforce is a great tool but need a big improvement on its user interface?](https://www.g2.com/discussions/do-you-think-that-salesforce-is-a-great-tool-but-need-a-big-improvement-on-its-user-interface) — 1 comment, 1 upvote > **Top comment:** "Salesforce Classes in pune Salesforce course in pune Salesforce training in pune Salesforce added native Backup and Restore feature Salesforce has..." ### Bonterra EveryAction - Title: [How do I fix duplicate records being created when a donor uses a different email address?](https://www.g2.com/discussions/36629-how-do-i-fix-duplicate-records-being-created-when-a-donor-uses-a-different-email-address) — 2 comments, 1 upvote > **Top comment:** "create your list--> then at the top with all the little icons hit duplicates--> you can search for duplicates (will bring up people with same last name-..." - Title: [Whats the best way to manage events through everyaction](https://www.g2.com/discussions/36909-whats-the-best-way-to-manage-events-through-everyaction) — 1 comment, 1 upvote > **Top comment:** "Registration for free events." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-bonterra-everyaction)