When I first used Driveway, it was after identifying gaps in customer onboarding with our platform. It was really intuitive and simplistic. It was easy to capture what needed to be shared. I saw an opportunity to leverage the tool with our team and we began building out the the technical walk-throughs of the platform. The customer team was able to learn and teach how to engage with the platform. After we started using Driveway for our help center we saw a drive in adoption. We also smoothed out the onboarding process. Customers are learners. Driveway meets you where you are without having to get on another meeting. It walks you through your next steps confidently. Review collected by and hosted on G2.com.
When I first started using Driveway, I thought it was missing an audio component. They have since remedied that ask. Review collected by and hosted on G2.com.
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.
