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Compare Drag and Gmelius 
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At a Glance
Market Segments
Small-Business (85.9% of reviews)
Small-Business (81.5% of reviews)
Entry-Level Pricing
Starting at $10.00 Per Month
Starting at $24.00 1 User Per Month
Drag
Star Rating
(260)4.5 out of 5
Market Segments
Small-Business (85.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10.00 Per Month
Browse all 3 pricing plansGmelius
Star Rating
(776)4.4 out of 5
Market Segments
Small-Business (81.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.00 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gmelius excels in its Gmail Integration with a score of 9.2, making it a seamless choice for teams heavily reliant on Gmail for communication. In contrast, Drag's Gmail Integration scored lower at 8.7, indicating that while it is functional, it may not offer the same level of seamlessness.
- Reviewers mention that Drag shines in Ticket Creation User Experience, achieving a perfect score of 10.0, which suggests that users find it exceptionally easy to create tickets. Gmelius, while still strong at 8.7, does not match this level of user satisfaction.
- G2 users highlight the superior Quality of Support from Drag, which scored 9.3 compared to Gmelius's 8.7. This indicates that users feel more supported and satisfied with the assistance they receive from Drag's customer service.
- Users on G2 report that Drag's Workflow capabilities are impressive, scoring 9.7, which suggests a more efficient process for managing tasks and tickets. Gmelius, with a score of 8.8, is still effective but may not provide the same level of efficiency.
- Reviewers mention that Gmelius offers a better Ease of Setup with a score of 8.1, while Drag scored higher at 8.6. This indicates that users find Drag slightly easier to set up, which can be a crucial factor for teams looking to implement new software quickly.
- Users say that Gmelius's Templates feature, scoring 8.5, is beneficial for streamlining communication, although Drag's score of 7.9 suggests that its template functionality may not be as robust or user-friendly.
Pricing
Entry-Level Pricing
Drag
Starter
Starting at $10.00
Per Month
For teams starting with collaboration.
- Email channel
- Unlimited users
- Unlimited workspaces
Gmelius
Growth
Starting at $24.00
1 User Per Month
- Unlimited Shared Inboxes & AI Assistants
- Workflow automation rules
- Outreach automation suite
Free Trial
Drag
Free Trial is available
Gmelius
Free Trial is available
Ratings
Meets Requirements
8.6
165
8.5
568
Ease of Use
8.8
168
8.3
575
Ease of Setup
8.7
76
8.1
251
Ease of Admin
8.8
69
8.3
246
Quality of Support
9.3
153
8.7
496
Has the product been a good partner in doing business?
9.2
66
8.5
237
Product Direction (% positive)
8.8
168
8.6
537
Features by Category
Ticket and Case Management
10.0
6
|
Verified
8.7
75
|
Verified
10.0
6
|
Verified
8.6
78
|
Verified
9.7
6
|
Verified
8.8
86
|
Verified
Not enough data
9.0
74
|
Verified
Not enough data
9.2
53
|
Verified
Not enough data
9.0
76
|
Verified
9.7
6
|
Verified
9.0
79
|
Verified
Not enough data
8.9
55
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.8
62
|
Verified
10.0
8
|
Verified
8.9
77
|
Verified
Not enough data
8.8
62
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
5.7
5
6.9
66
|
Verified
9.7
6
|
Verified
7.6
84
|
Verified
7.3
5
8.4
104
|
Verified
Not enough data
8.7
75
|
Verified
8.0
5
|
Verified
8.1
72
|
Verified
9.0
7
|
Verified
7.9
94
|
Verified
Setup
Not enough data
8.5
94
Not enough data
8.7
90
Not enough data
Feature Not Available
Not enough data
8.5
104
Management
Not enough data
8.4
88
Not enough data
8.4
66
Not enough data
8.7
76
Generative AI
Not enough data
6.7
10
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbox Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Coordination Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Options
Feature Not Available
Not enough data
Not enough data
Not enough data
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Sorting & Filtering
8.5
21
8.2
109
7.9
30
8.4
145
7.6
19
7.9
107
7.2
22
8.0
120
Integrations
Feature Not Available
Feature Not Available
8.8
33
9.2
175
6.7
12
Feature Not Available
Time Management
8.9
24
8.6
138
7.7
22
8.4
136
7.6
14
7.9
97
Generative AI
6.2
7
6.2
22
6.4
7
6.1
22
6.9
7
6.3
22
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Drag and Gmelius are categorized as Email Management, Shared Inbox, Workflow Management, Google Workspace Communication Tools, and Help Desk
Unique Categories
Drag is categorized as Email Client and Google Workspace for Sales
Gmelius is categorized as Project Management Tools
Reviews
Reviewers' Company Size
Drag
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gmelius
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
15.3%
Leisure, Travel & Tourism
7.6%
Education Management
4.8%
Computer Software
4.4%
Marketing and Advertising
3.6%
Other
64.3%
Marketing and Advertising
10.8%
Information Technology and Services
8.1%
Computer Software
5.2%
Accounting
3.6%
Real Estate
3.1%
Other
69.3%
Discussions
signiture
1 Comment
DB
Hey Mark! Can you please specify a bit more what exactly you need to fix in your email signature so our team can try to provide more accurate advice? Read more
Does anyone know of a way to integrate Drag with a time tracking or recording tool
1 Comment
LL
I know it is integrated with Google CalenderRead more
Best use for construction industry, project related, task related
1 Comment
DB
Hey Matt, have a look at this tutoria on how to best use Drag for task management: https://help.dragapp.com/en/article/using-drag-for-task-management-10n4z1v/Read more
Will you be updating the iOS app?
1 Comment
FB
Hi Paul,
Yes, our team is currently developing native mobile applications for both Android and iOS. The fully-native Android app will be released this...Read more
How do I generate email actions based on read receipts, and have them synced with my to dos
1 Comment
FB
Hi Alexander,
Just create a sequence, where you'll use "upon open" as a condition and "add to board" as an action.
To learn more:...Read more
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