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Compare Drag and Sortd for Gmail 
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At a Glance
Market Segments
Small-Business (85.9% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
Starting at $10.00 Per Month
$12.00 Per Month
Drag
Star Rating
(260)4.5 out of 5
Market Segments
Small-Business (85.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10.00 Per Month
Browse all 3 pricing plansSortd for Gmail
Star Rating
(20)4.3 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sortd for Gmail excels in its ticket creation user experience, achieving a perfect score of 10.0, which reviewers say makes it incredibly intuitive for managing customer inquiries.
- Reviewers mention that Drag shines in its quality of support, with a score of 9.3, indicating that users feel well-supported and valued, especially when they encounter issues.
- G2 users highlight Sortd for Gmail's ease of use, scoring 9.2, which users say allows for a smooth onboarding process and quick adaptation to the software's features.
- Users on G2 report that Drag's ticket collaboration feature scores 9.7, with reviewers noting that it facilitates teamwork effectively, making it easier to manage shared tasks and communications.
- Reviewers mention that Sortd for Gmail's workflow capabilities score 9.7, which users say enhances productivity by allowing for seamless task management and prioritization.
- Users say that Drag's integrations score 8.3, with some reviewers expressing that while it offers a good range of integrations, they would like to see more options to connect with other tools they use regularly.
Pricing
Entry-Level Pricing
Drag
Starter
Starting at $10.00
Per Month
For teams starting with collaboration.
- Email channel
- Unlimited users
- Unlimited workspaces
Sortd for Gmail
Essentials Plan
$12.00
Per Month
Essential features to manage your email, tasks and projects. Get extra features to transform your email without ever leaving Gmail.
- Email and task management
- Due dates and reminders
- Follow-ups and next steps
Free Trial
Drag
Free Trial is available
Sortd for Gmail
Free Trial is available
Ratings
Meets Requirements
8.6
165
8.9
14
Ease of Use
8.8
168
9.2
14
Ease of Setup
8.7
76
Not enough data
Ease of Admin
8.8
69
Not enough data
Quality of Support
9.3
153
8.1
9
Has the product been a good partner in doing business?
9.2
66
Not enough data
Product Direction (% positive)
8.8
168
9.2
14
Features by Category
Ticket and Case Management
10.0
6
|
Verified
Not enough data
10.0
6
|
Verified
Not enough data
9.7
6
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
6
|
Verified
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
10.0
8
|
Verified
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
5.7
5
Not enough data
9.7
6
|
Verified
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
8.0
5
|
Verified
Not enough data
9.0
7
|
Verified
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbox Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Coordination Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Options
Feature Not Available
Not enough data
Not enough data
Not enough data
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Sorting & Filtering
8.5
21
Not enough data
7.9
30
Not enough data
7.6
19
Not enough data
7.2
22
Not enough data
Integrations
Feature Not Available
Not enough data
8.8
33
Not enough data
6.7
12
Not enough data
Time Management
8.9
24
Not enough data
7.7
22
Not enough data
7.6
14
Not enough data
Generative AI
6.2
7
Not enough data
6.4
7
Not enough data
6.9
7
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Google Workspace for Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Drag and Sortd for Gmail are categorized as Shared Inbox and Google Workspace for Sales
Unique Categories
Drag is categorized as Email Management, Email Client, Workflow Management, Google Workspace Communication Tools, and Help Desk
Sortd for Gmail is categorized as Google Workspace Office Tools and Task Management
Reviews
Reviewers' Company Size
Drag
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sortd for Gmail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
15.3%
Leisure, Travel & Tourism
7.6%
Education Management
4.8%
Computer Software
4.4%
Marketing and Advertising
3.6%
Other
64.3%
Publishing
10.0%
Marketing and Advertising
10.0%
Entertainment
10.0%
Research
5.0%
Professional Training & Coaching
5.0%
Other
60.0%
Discussions
Does anyone know of a way to integrate Drag with a time tracking or recording tool
1 Comment
LL
I know it is integrated with Google CalenderRead more
signiture
1 Comment
DB
Hey Mark! Can you please specify a bit more what exactly you need to fix in your email signature so our team can try to provide more accurate advice? Read more
Best use for construction industry, project related, task related
1 Comment
DB
Hey Matt, have a look at this tutoria on how to best use Drag for task management: https://help.dragapp.com/en/article/using-drag-for-task-management-10n4z1v/Read more
Sortd for Gmail has no discussions with answers
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