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Computer Reviews & Product Details

Computer is an AI teammate, by DevRev, that unifies your knowledge, automates work, and delivers Team Intelligence across every workflow. Unlike other AI tools, Computer connects structured data (CRM records, tickets, log data) and unstructured data (documents, emails, chats) into a single AI-ready source of truth: Computer Memory. This is achieved with our patented two-way sync engine, Computer AirSync. Computer doesn’t just find information. It takes action in your systems, automates workflows, and generates insights grounded in your complete business context. From automated ticket resolution to complex business analysis, Computer works alongside your teams through purpose-built apps and custom AI agents. Above all else, Computer brings people back together. By breaking down silos and connecting people, it ushers in the future of AI-human collaboration. We call this Team Intelligence. It’s time to stop juggling scattered tools and start focusing on what matters.

Product Website

Seller

DevRev

Languages Supported

English, Hebrew, Slovenian, Spanish

Product Description

1. Complete data unification Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory. 2. Powerful search, reasoning, and action Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Even more impressive: it offers employees insights, strategic and proactive suggestions, plus powerful agentic actions. 3. Extensions for your teams and customers Computer doesn’t make you choose between new software and old. Its AI-native platform lets you extend existing tools with sophisticated apps and agents. So your teams – and your customers – can take action, seamlessly. These agents work alongside you: updating workflows, coordinating across teams, and syncing back to your systems. This isn’t just software. Computer brings people back together, breaking down silos and ushering in the future of teamwork, through human-AI collaboration. Stop managing software. Stop wasting time. Start solving bigger problems, building better products, and making your customers happier. We call this Team Intelligence. It’s why DevRev exists. Trusted by global companies across multiple industries, DevRev is backed by Khosla Ventures and Mayfield, with $150M+ raised. We are 650+ people, across eight global offices.

Overview by

Harshita Raman

Pricing

Pricing provided by Computer.

Starter

$19.99

1 User Per Month

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Computer Integrations

(15)

Verified by Computer

Computer Media

Computer Demo - In-App PLuG Widget Live Chat w/ integrated GPT

Automated responses in the PLuG widget are augmented with AI using a combination of engineered prompts and answers as well as state-of-the-art GPT models. Your user will receive a fast, zero-touch response that is personal and customer-centric.

Computer Demo - Customer Record (w/ Linked Users, CONV, TKT, Metrics)

Keep track of all your Customers as well as Conversations, Tickets, Usage Behavior, Opportunities, and internal discussions about them - all in one place!

Computer Demo - Convergence of Customer Conversation (CONV) > Ticket (TKT) > Issue (ISS)

Tie customer, product, + engineering records into one. A Customer Conversation leads to a Ticket which leads to an Engineering work item. Cross-Functional automations snap-in in your workspace and issue updates from product teams reach customer tickets.

Official Downloads

(2)

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Interactive Demo

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Computer Reviews (161)

G2 reviews are authentic and verified.

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Nikhil S.

Mid-Market (51-1000 emp.)

6/19/2023

"Easy to integrate and use"

5/5

What do you like best about Computer?

I use UserExperior in flutter. It was easy to integrate and very helpful for my company Review collected by and hosted on G2.com.

What do you dislike about Computer?

There were some issues in the flutter SDK of UserExperior, web_view_in_flutter does not align with UserExperior. Review collected by and hosted on G2.com.

Anushree K.

Small-Business (50 or fewer emp.)

5/22/2023

"Able to get some sessions & analysize it"

4/5

What do you like best about Computer?

We can get video of users , so that we can analyse the issues. Review collected by and hosted on G2.com.

What do you dislike about Computer?

Sometimes we are unable to get sessions in userExperior & unable to track where user has went wrong. Review collected by and hosted on G2.com.

Prabal C.

Product Manager

Mid-Market (51-1000 emp.)

11/15/2022

"One of the best tool to track User Bheaviour on the app"

4.5/5

What do you like best about Computer?

The most helpful feature is Heat Maps & Users Recording Review collected by and hosted on G2.com.

What do you dislike about Computer?

The dashboard seems a bit confusing sometimes, also the small functionality of navigation from one page to another also seems an issue. Review collected by and hosted on G2.com.

sagar s.

Small-Business (50 or fewer emp.)

5/23/2023

"Easy to Work"

4/5

What do you like best about Computer?

Easy to check all the application statuses in one page Review collected by and hosted on G2.com.

What do you dislike about Computer?

Looks like everything is good. if possible, improve the performance Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

5/25/2023

"Good tool for debugging real customers"

4/5

What do you like best about Computer?

Sessions which capture the user's journey Review collected by and hosted on G2.com.

What do you dislike about Computer?

It doesn't capture sessions during the application launch.

Ios crashes are not recorded Review collected by and hosted on G2.com.

Verified User in Insurance

Enterprise (> 1000 emp.)

6/1/2023

"Excellent system to track the errors."

5/5

What do you like best about Computer?

Tracking system.

Video recording of the user

dashboard

daily updated over the mail Review collected by and hosted on G2.com.

What do you dislike about Computer?

Not all the cases get logged

Better if gets the clarity in the errors Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

11/15/2022

"A must have for any business looking to improve User Experience"

5/5

What do you like best about Computer?

1. A comprehensive view of user activity - really helpful in understanding usage patterns.

2. Can add our own events and create funnels, paths, etc.

3. Heatmaps help understand UI/UX issues and alternate methods used by users to figure out a solution. Review collected by and hosted on G2.com.

What do you dislike about Computer?

1. Need better accessibility to create rules to customize user cohorts we wish to record for.

2. Option to customize the dashboard so that team can see which metrics are important to them. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

8/19/2022

"Best tool for analysing user experience"

5/5

What do you like best about Computer?

The onboarding experience of Userexperior was simple and done in a few minutes. Data was populated the very next minute. As a product designer, the heatmap feature helped my team and clients to get a deeper understanding of users' interactions, frustration areas, and clicks which led to users dropping. The platform has been a great help in data-driven optimisation in designs. User recording is one of the best features for understanding user's patterns inside the app and its ability to track the ANR and crashes. Review collected by and hosted on G2.com.

What do you dislike about Computer?

The app provides a data-rich experience, but keeping time constraints in mind, it would be a good-to-have feature to include precise and short reports for faster consumption of data at one glance. eg. Graphical representation of data. Review collected by and hosted on G2.com.

Ruchi P.

Consultant

Small-Business (50 or fewer emp.)

8/27/2022

"The most comprehensive analysis Tool - A must have for explicit user analysis and behaviour"

5/5

What do you like best about Computer?

1. The detailed Interaction analysis for actions, unresponsiveness and crashes.

2. Recordings for every funnel session - helps to understand what issue the user is experiencing.

3. Great and helpful customer support. Review collected by and hosted on G2.com.

What do you dislike about Computer?

The dashboard can be made a bit more interactive with more filters added. Review collected by and hosted on G2.com.

What problems is Computer solving and how is that benefiting you?

We used this app to analyze user behavior on different screens. It helped to get a better understanding of crashes and bugs by giving detailed insights. It also helped us to understand user behavior and what feature gets the most attention. This in turn helped us to increase our revenue by a significant amount with more than 90 percent customer retention. Review collected by and hosted on G2.com.

Prashanth G.

Co-founder

Small-Business (50 or fewer emp.)

6/24/2022

"Top-notch behavior tracking & heatmapping tool"

4.5/5

What do you like best about Computer?

1. Video captures of movement of the user on the app with multiple filters.

1. Consolidated report to identify the app crashes and user pain points.

2. Finally their support is available anytime for the walkthrough. Review collected by and hosted on G2.com.

What do you dislike about Computer?

1. Sometimes the website doesn't respond due to the excess amount of recordings captured.

2. Crash report emails are going into spam

3. Dashboards are confusing and no differentiation is there. All dashboards look the same. Review collected by and hosted on G2.com.

Recommendations to others considering Computer:

For any organization who has a mobile application of any size, User Experior helps a lot to identify the user behavior on the app. Recommended for any organisation. Review collected by and hosted on G2.com.

What problems is Computer solving and how is that benefiting you?

We've rolled out the alpha version for a different set of users. With UserExperior we can identify where the users are getting stuck and which UI needs an improvement. It's a good alternative for crashlytics. Review collected by and hosted on G2.com.