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Computer Reviews & Product Details

Pricing

Pricing provided by Computer.

Starter

$19.99
1 User Per Month

Computer Media

Computer Demo - In-App PLuG Widget Live Chat w/ integrated GPT
Automated responses in the PLuG widget are augmented with AI using a combination of engineered prompts and answers as well as state-of-the-art GPT models. Your user will receive a fast, zero-touch response that is personal and customer-centric.
Computer Demo - Customer Record (w/ Linked Users, CONV, TKT, Metrics)
Keep track of all your Customers as well as Conversations, Tickets, Usage Behavior, Opportunities, and internal discussions about them - all in one place!
Computer Demo - Convergence of Customer Conversation (CONV) > Ticket (TKT) > Issue (ISS)
Tie customer, product, + engineering records into one. A Customer Conversation leads to a Ticket which leads to an Engineering work item. Cross-Functional automations snap-in in your workspace and issue updates from product teams reach customer tickets.
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Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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Computer Reviews (161)

Reviews

Computer Reviews (161)

4.4
161 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Very helpful tool"
What do you like best about Computer?

The Rage Tap feature has been one of our best rolled-up metrics.

We primarily use this tool to understand how feature discovery and adoption is happening within the app ecosystem and so far, it has fit the requirement extensively Review collected by and hosted on G2.com.

What do you dislike about Computer?

Slicing data using event property would be a welcomed feature. Review collected by and hosted on G2.com.

Priya P.
PP
Mid-Market (51-1000 emp.)
"Good expereince"
What do you like best about Computer?

Detailed insights and very helpful in helping us improve our app Review collected by and hosted on G2.com.

What do you dislike about Computer?

For a first time user it can be quite confusiing to use, so can work on that Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Overall a good experience"
What do you like best about Computer?

customize for our needs, quick response for our questions Review collected by and hosted on G2.com.

What do you dislike about Computer?

Tag people in devrev is hard sometimes,, Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"User experior review"
What do you like best about Computer?

We are using the user experior for a long time now it is very helpful to understand user behavior, we discovered a lot of UX issues using User experior. Review collected by and hosted on G2.com.

What do you dislike about Computer?

- We sometimes use it On/Off because the pricing is high.

- User experior doesn't support hybrid like if the is using both Android/Flutter or iOS/Flutter. Review collected by and hosted on G2.com.

DS
Small-Business (50 or fewer emp.)
"Easy to access and convenient in viewing the Client Journey"
What do you like best about Computer?

Easy to access Android and iOS Client journey under the Single login Review collected by and hosted on G2.com.

What do you dislike about Computer?

Currently i have no negative comments on Functioning of User experior application Review collected by and hosted on G2.com.

Verified User in Capital Markets
AC
Small-Business (50 or fewer emp.)
"Useful tool for app insights"
What do you like best about Computer?

Video Capture capability, helping technical team for visual understanding when error or drop occurs Review collected by and hosted on G2.com.

What do you dislike about Computer?

Web portal Dashboard requires improvement for better data and result display

SDK to be fixed for not missing data, as the target of integration is to capture 100% field failure Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Very good for user session recordings"
What do you like best about Computer?

You get to see how exactly users interact and spend time on your app through the recordings. Review collected by and hosted on G2.com.

What do you dislike about Computer?

There are some sessions which do not get recorded.

Also, there is currently no feature to fine recordings for specific use cases. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business (50 or fewer emp.)
"All-In-One!"
What do you like best about Computer?

Breaks silos, makes processes more efficient, simplifies workflows like no other tool. Review collected by and hosted on G2.com.

What do you dislike about Computer?

Takes a bit of time to onboard, but it's worth it. Much easier than other tools Review collected by and hosted on G2.com.

L  U.
LU
Mid-Market (51-1000 emp.)
"Pleasant experience with UserExperior"
What do you like best about Computer?

Tracking user behaviour in our app to know what users need, what is more engaging, and what needs more attention. Review collected by and hosted on G2.com.

What do you dislike about Computer?

Some things were outside the scope of UserExperior; app crashes due to an issue with x86 architecture. So as such, there are no dislikes. Review collected by and hosted on G2.com.

Verified User in Financial Services
TF
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"This tool tracks user journeys via sessions, aiding issue identification through recordings."
What do you like best about Computer?

This tool provides valuable insights into the issues encountered by utilising actual journey recordings of users. Review collected by and hosted on G2.com.

What do you dislike about Computer?

The tracking system is session-based rather than user-based, offering limited flexibility in user-specific tracking. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Computer.

Starter

$19.99
1 User Per Month

Pro

$59.99
1 User Per Month

Ultimate

Contact Us
1 User Per Month
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Computer Features
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Ticket Creation User Experience
Ticket Response User Experience
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Computer