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Class Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Class Media

Class Demo - Intelligent Breakout Rooms With Real-Time Oversight
Class gives instructors a bird’s-eye view of every breakout room, including who is present, what content is being shared, and how actively each group is participating. Each room can work with its own unique set of materials, and real-time engagement indicators make it simple to monitor progress a...
Class Demo - Instant Insight Into Learner Participation
Class reveals the engagement signals that meeting tools miss. The participation view groups learners by activity level and displays color-coded gauges on every video feed, giving instructors the clarity they need to run high-impact live learning.
Class Demo - Real-Time Learner Engagement Insights
Class gives instructors a detailed, real-time view of each learner’s engagement. Talk time, focus, attendance, chats, reactions, and more are synthesized into an engagement score that helps instructors identify who is participating and who may need extra support.
Class Demo - Keep Shared Content Organized and Learners Focused
Class brings all shared content—files, websites, whiteboards, and collaborative tools—into a single, structured view so learners never lose track of where to look. Instructors can guide attention, manage materials, and keep everyone aligned without juggling tabs or windows.
Class Demo - Recordings That Feel Like the Live Class
With Interactive Recordings, Class brings recorded sessions to life. Learners can follow the chat, view the whiteboard, and interact with content as it appeared in real time, making reviews and catch-up sessions more meaningful.
Class Demo - Class Data Portal for Deep Learning Insights
Class captures every engagement signal across a session and displays it in a clear timeline of class, instructor, and learner activity. This level of insight helps organizations measure participation, understand learning behavior, and strengthen programs at scale.
See how Volvo Trucks Academy uses Class to increase engagement, deliver hands-on virtual training, and reduce operational overhead across its dealer network.
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See how Volvo Trucks Academy uses Class to increase engagement, deliver hands-on virtual training, and reduce operational overhead across its dealer network.
Discover how Miami Dade College reimagines online instruction with Class, improving student connection, simplifying faculty workflows, and creating a more cohesive learning experience.
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Discover how Miami Dade College reimagines online instruction with Class, improving student connection, simplifying faculty workflows, and creating a more cohesive learning experience.
See how Calcasieu Parish School Board expands access to more courses and reaches more students using Class after mastering its tools in their first year.
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See how Calcasieu Parish School Board expands access to more courses and reaches more students using Class after mastering its tools in their first year.
See how Class transforms Zoom and Microsoft Teams into a true virtual classroom with tools for engagement, active learning, analytics, and instructor control.
Play Class Video
See how Class transforms Zoom and Microsoft Teams into a true virtual classroom with tools for engagement, active learning, analytics, and instructor control.
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Class Reviews (158)

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Reviews

Class Reviews (158)

View 1 Video Reviews
4.0
158 reviews

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Deependra P.
DP
Senior Software Engineer
Enterprise (> 1000 emp.)
"Blackboard Collaborate Web Conferencing System"
What do you like best about Class?

Blackboard Collaborate is a web conferencing system for your organizations connecting staff, your students etc. In which all sessions are accessible through a web browser with no need for additional software to install in your devices. You can connect anywere in the world using your web browser which is already installed in your device. Review collected by and hosted on G2.com.

What do you dislike about Class?

Video quality is not up to mark to some extent. Some time voice also breaks, which depends on your network conditions. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Small-Business (50 or fewer emp.)
"Remote Learning"
What do you like best about Class?

From your main blackboard page it is easier to get to collarborate. I also like the functions that exist with in it. Being able to see the whole class, asking questions in chat and recording lectures are great features. Review collected by and hosted on G2.com.

What do you dislike about Class?

At times, it can feel like there is a lot going on with the different tabs on the main screen. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Enterprise (> 1000 emp.)
"Blackboard Collaborate Review"
What do you like best about Class?

I like how it is very user-friendly. I find it a lot easier to use than other video conferencing sites, which is why I always prefer to meet on collaborate rather than its competitors. Review collected by and hosted on G2.com.

What do you dislike about Class?

Something I dislike about Blackboard Collaborate is how to share my screen. I think they could have made that option a lot easier to do. It can be tedious and tricky for the presenter or any collaborator to share their screen. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Amazing product!"
What do you like best about Class?

I love how it allows for videos, chats, audio and sharing documents with others. I like how I can record an entire event and how the recording shows everything Review collected by and hosted on G2.com.

What do you dislike about Class?

There is one thing I don't like. I don't like how sometimes when blackboard crashes, I can't use collaborate to record my events. Other than that, it's a really good software. Review collected by and hosted on G2.com.

Tammy P.
TP
Director, KSU RCHSS Office of Digital Education
Small-Business (50 or fewer emp.)
"Collaborate Ultra--the Conferencing Tool Made for Teaching"
What do you like best about Class?

I love that Collaborate Ultra is made for teaching. It's not just a conferencing platform. It's not for business. It's not like Teams, trying to be everything to everyone. It's a web conferencing tool for teachers. I also like that you can share a link with students or guest presenters and have them join--very easy. Review collected by and hosted on G2.com.

What do you dislike about Class?

I dislike that it sets off the privacy settings in Mac, and it's a pain to explain how to get the Mac to do screenshare. I also dislike that you can't pre-prepare a poll to run in your class. It has to be typed while you are presenting, which takes up time. Review collected by and hosted on G2.com.

kevin k.
KK
Private lesson Teacher
Enterprise (> 1000 emp.)
"Pretty good but there are some issues"
What do you like best about Class?

It's fast and very well integrated with BB Learn. The file sharing function is very practical for group presentations and they usually run smoothly. My favorite feature is the recording ability, which changed the way I study, improving my efficiency. Review collected by and hosted on G2.com.

What do you dislike about Class?

Subpar video quality and drawing tools, very low maximum of 4 simultaneous webcams. No speed changing option for recordings. It tends to fail due to connectivity before Google Meet, so sometimes we need to migrate. However, this only happens with one or two professors. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise (> 1000 emp.)
"On the student and professor ends, Blackboard Collaborate has a bad user experience."
What do you like best about Class?

I like that it was designed with the intent to make it easier to host classes online and still maintain a class discussion because of its features with the microphone, chat, and question options. Review collected by and hosted on G2.com.

What do you dislike about Class?

I hate that it randomly crashes for absolutely no reason, and your internet connection has to be impeccable just for it to run somewhat okay. I don't particularly appreciate that when too many people are present within a session, the microphone is disabled from the attender's end. Review collected by and hosted on G2.com.

Cynthia H.
CH
Dept Chair of IT
Mid-Market (51-1000 emp.)
"An effective add on to Blackboard Learn"
What do you like best about Class?

Blackboard Collaborate allows learners to do exactly that - colloborate.

Learners can use breakout rooms and interact with others using polls and chat

They can also share files as well! Review collected by and hosted on G2.com.

What do you dislike about Class?

It is still lacking in that it needs to support digital backgrounds, including blurring out the backgrounds for privacy. Also, it takes up alot of bandwidth and sound quality can be poor on Chromebooks. Review collected by and hosted on G2.com.

Matthew A.
MA
Publisher
Small-Business (50 or fewer emp.)
"Works Better than Alternatives, Comes with Inherent Video Support"
What do you like best about Class?

Surprisingly easy to use and easy to combine with other elements of Blackboard, including the ability to use documents and files for students and professors. Also has intrinsic video support capabilities, including the means to broadcast video, audio, and screen-sharing for students. Review collected by and hosted on G2.com.

What do you dislike about Class?

Doesn't allow for the use of every type of document (although screen sharing can sometimes make up for this) Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market (51-1000 emp.)
"Not quite there yet."
What do you like best about Class?

I enjoy the functionality of BB which continually improves, with new features and support is superb Review collected by and hosted on G2.com.

What do you dislike about Class?

What i dislike is the lack of apps available to use as they seem outdated Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

Perceived Cost

$$$$$
Class Features
Video Streaming
Session Recording
File Sharing
Whiteboard
Hand Raising
Participation Controls
Technical Support
Live Chat
Markup Tools