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Class Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Class Media

Class Demo - Intelligent Breakout Rooms With Real-Time Oversight
Class gives instructors a bird’s-eye view of every breakout room, including who is present, what content is being shared, and how actively each group is participating. Each room can work with its own unique set of materials, and real-time engagement indicators make it simple to monitor progress a...
Class Demo - Instant Insight Into Learner Participation
Class reveals the engagement signals that meeting tools miss. The participation view groups learners by activity level and displays color-coded gauges on every video feed, giving instructors the clarity they need to run high-impact live learning.
Class Demo - Real-Time Learner Engagement Insights
Class gives instructors a detailed, real-time view of each learner’s engagement. Talk time, focus, attendance, chats, reactions, and more are synthesized into an engagement score that helps instructors identify who is participating and who may need extra support.
Class Demo - Keep Shared Content Organized and Learners Focused
Class brings all shared content—files, websites, whiteboards, and collaborative tools—into a single, structured view so learners never lose track of where to look. Instructors can guide attention, manage materials, and keep everyone aligned without juggling tabs or windows.
Class Demo - Recordings That Feel Like the Live Class
With Interactive Recordings, Class brings recorded sessions to life. Learners can follow the chat, view the whiteboard, and interact with content as it appeared in real time, making reviews and catch-up sessions more meaningful.
Class Demo - Class Data Portal for Deep Learning Insights
Class captures every engagement signal across a session and displays it in a clear timeline of class, instructor, and learner activity. This level of insight helps organizations measure participation, understand learning behavior, and strengthen programs at scale.
See how Volvo Trucks Academy uses Class to increase engagement, deliver hands-on virtual training, and reduce operational overhead across its dealer network.
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See how Volvo Trucks Academy uses Class to increase engagement, deliver hands-on virtual training, and reduce operational overhead across its dealer network.
Discover how Miami Dade College reimagines online instruction with Class, improving student connection, simplifying faculty workflows, and creating a more cohesive learning experience.
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Discover how Miami Dade College reimagines online instruction with Class, improving student connection, simplifying faculty workflows, and creating a more cohesive learning experience.
See how Calcasieu Parish School Board expands access to more courses and reaches more students using Class after mastering its tools in their first year.
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See how Calcasieu Parish School Board expands access to more courses and reaches more students using Class after mastering its tools in their first year.
See how Class transforms Zoom and Microsoft Teams into a true virtual classroom with tools for engagement, active learning, analytics, and instructor control.
Play Class Video
See how Class transforms Zoom and Microsoft Teams into a true virtual classroom with tools for engagement, active learning, analytics, and instructor control.
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Class Reviews (158)

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Reviews

Class Reviews (158)

View 1 Video Reviews
4.0
158 reviews

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Verified User in Mechanical or Industrial Engineering
UM
Enterprise (> 1000 emp.)
"Hard to use and not straightforward"
What do you like best about Class?

I think it is useful because it is on the site that all my classes are but it is not easy to use and there are alot of features that dont work Review collected by and hosted on G2.com.

What do you dislike about Class?

Most of it. No features work and has internet bandwidth issues Review collected by and hosted on G2.com.

AP
Student
Mid-Market (51-1000 emp.)
"Blackboard Collaborate for uni"
What do you like best about Class?

It's easy to use, and it allows a good communication though everyone is at home Review collected by and hosted on G2.com.

What do you dislike about Class?

It consumes a lot of battery of your computer. It's very heavy for you connection Review collected by and hosted on G2.com.

EA
AVP for Distance Learning
Mid-Market (51-1000 emp.)
"Blackboard Collaborate in Higher Education during COVID"
What do you like best about Class?

Seamless integration with Blackboard Learn LMS. Review collected by and hosted on G2.com.

What do you dislike about Class?

Not yet as fully featured as other collaboration products, such as Zoom. Review collected by and hosted on G2.com.

Jason K.
JK
Human Resources Developer
Human Resources
Mid-Market (51-1000 emp.)
"Usable but not as useful"
What do you like best about Class?

I like the way that different programs are able to be incorporated. It's simple to use breakout rooms and use polls within the program. I also like that all the tools that you can use are on one page. Review collected by and hosted on G2.com.

What do you dislike about Class?

The entire program can be a bit sloppy at times. The video quality can often be choppy. The audio sometimes can go in and out as well. The price of Blackboard Collaborate is a bit higher than other options in the same class. Review collected by and hosted on G2.com.

AS
Mid-Market (51-1000 emp.)
"Easier than easy to use"
What do you like best about Class?

What I like the best is the fact that you can figure it out everything in this application in a couple of minutes, each clic is an answer. The design is quite clear and very intuitive, maybe that is the reason of the success of this platform among others that are being using because of the COVID - 19. You won't have to be worried about the fluency of the app and switching between menus is just smooth, lag does not exist in this app. Review collected by and hosted on G2.com.

What do you dislike about Class?

Maybe the amount of internet that it uses, sometimes the strength of the internet get lower and lower, but it should be solved if your internet connection is enough. Review collected by and hosted on G2.com.

La-Tonya D.
LD
Professor
Enterprise (> 1000 emp.)
"Blackboard Collaborate is a user friendly meeting space"
What do you like best about Class?

I like that Blackboard Collaborate allows users to meet in a shared space within the LMS platform. This allows for meetings to occur in a space that users are already familiar with. As an instructional tool students gain access from the moment that they are enrolled in the course. For the purpose of synchronous instruction it is a wonderful and highly useful tool that is very user friendly.

Features that I enjoy the most are the ease at which meeting sessions can be created, the ability to repeat sessions and therefore eliminate the need to setup recurring sessions, the ability to allow for participants to have early entry into a meeting at intervals up to an hour before start time and the ability to share attendance within the Learning Management System. Review collected by and hosted on G2.com.

What do you dislike about Class?

I currently do not have any dislikes I have found this tool to be exceptional in meeting my instructional needs. Review collected by and hosted on G2.com.

Andrea M. A.
AA
English Teacher
Enterprise (> 1000 emp.)
"Great for education with a few blips"
What do you like best about Class?

I like how I can interact with my students via video, voice, and chat. Blackboard allows for me to block chat for some or all participants, or to open it up to everyone. There are many ways to customize my experience as well as everyone else's. Review collected by and hosted on G2.com.

What do you dislike about Class?

Sometimes, participants struggle to enter sessions. I also do not like that once I load a PowerPoint presentation, I cannot share video I have put into the presentation, but instead I have to use application or web sharing. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Small-Business (50 or fewer emp.)
"Blackboard improved over time"
What do you like best about Class?

I like that I can set up a link and send it directly to student emails so there is no link to share out. I like that there aren't a ton of options for things because it makes it easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Class?

We've had issues with sound off and on. If I remove a student from sessions they can't come In for 10 minutes. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"Did the job well"
What do you like best about Class?

The level of flexibility it gave to control the way interactions with students can be done, for both the TA and Professor. Review collected by and hosted on G2.com.

What do you dislike about Class?

Sometimes the UI felt clunky and clicking on certain elements did not register well enough to be confident that something was happening. Review collected by and hosted on G2.com.

René Galloway J.
RJ
Program Coordinator
Mid-Market (51-1000 emp.)
"Using Blackboard Collaborate"
What do you like best about Class?

I like the easy use methods of Collaborate. Review collected by and hosted on G2.com.

What do you dislike about Class?

I actually don't dislike anything of it. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

Perceived Cost

$$$$$
Class Features
Video Streaming
Session Recording
File Sharing
Whiteboard
Hand Raising
Participation Controls
Technical Support
Live Chat
Markup Tools