---
title: Class Reviews
meta_title: 'Class Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 165 reviews by the users' company size, role or industry
  to find out how Class works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 165
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Education
  url: https://www.g2.com/categories/education
---

# Class Reviews
**Vendor:** Class Technologies  
**Category:** [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 165
## About Class
Class is the platform organizations choose when live learning needs to work. Most teams rely on video conferencing tools that were built for meetings, not instruction. Class fills the gap with a virtual classroom that gives instructors the structure, control, and engagement tools they need to run real learning at scale. Layered on top of Zoom and Microsoft Teams, Class is purpose-built for learning while keeping instructors and learners in the familiar platforms they already rely on every day. Instructors can set up sessions faster with templates and LMS integrations. During live instruction, they can see what learners are doing, guide participation, manage breakout rooms with clarity, and keep everyone focused with interactive tools. After each session, analytics reveal what worked, who engaged, and where support is needed. Class delivers a consistent experience for every learner, whether they join a corporate training program, a higher education course, or a K-12 session. It fits into existing workflows, supports accessibility needs, and reduces the operational lift of running repeatable, high-quality instruction. Organizations use Class when they want live learning that is more than a meeting. They use it when training must deliver outcomes, when instructors need visibility and control, and when learners deserve an environment built for them. Class makes that possible.



## Class Pros & Cons
**What users like:**

- Users find Class to be **easy to use** , improving engagement and streamlining the virtual classroom experience. (8 reviews)
- Users appreciate the **enhanced tools** in Class, making virtual classrooms more engaging and effective for learning. (4 reviews)
- Users value the **Monitoring Engagement tool** for tracking participation, enhancing support for learners in need. (3 reviews)
- Users commend the **stellar customer support** of Class, enhancing their learning experience with effective assistance. (2 reviews)
- Users appreciate the **ease of access** with Class, enhancing engagement without the need for additional installations. (2 reviews)
- Users appreciate the **reliable connectivity** of Blackboard Collaborate, enabling easy access on various devices from anywhere. (1 reviews)
- Users value the **convenience** of accessing Blackboard Collaborate easily on computers, tablets, or mobile devices from anywhere. (1 reviews)
- Easy Access (1 reviews)
- Easy Integrations (1 reviews)
- Easy Joining (1 reviews)

**What users dislike:**

- Users express concern over the **limited resources** available for better integration and functionality in higher education. (3 reviews)
- Users express frustration over **browser compatibility** , preferring a desktop application instead of relying on web usage. (1 reviews)
- Users experience **call drops** during discussions, leading to frustration and loss of important material. (1 reviews)
- Users find **difficulty with editing attendance and deleting class meetings** , often relying on complicated API calls for changes. (1 reviews)
- Users struggle with **editing limitations** , often forced to delete and recreate meetings instead of making simple adjustments. (1 reviews)
- Email Issues (1 reviews)
- Users experience **frustrating glitches** that result in lost material and interrupted access, affecting their overall experience. (1 reviews)
- Users struggle with **inadequate search functionality** , often confusing chat rooms and having difficulty locating recordings. (1 reviews)
- Login Issues (1 reviews)
- Meeting Management (1 reviews)

## Class Reviews
  ### 1. Solid web conferencing platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robert C. | Coordinator of Digital Education, Education Management, Enterprise (> 1000 emp.)

**Reviewed Date:** May 26, 2016

**What do you like best about Class?**

The 12.6 version has all the features you expect in web conferencing (and many you'll never know are there). It is scalable to many users without experiencing any performance issues. The VoIP, app sharing, chat are easy to use and the file sharing, chat, and participants are all visible in the recordings.

**What do you dislike about Class?**

The web-based SAS system is very challenging (12.6 version). It requires Java which is not that easy to use with the Mac OS. The software requires Java so if you are in managed environment users will need to have someone update Java. If you move over to the Blackboard Ultra (web-based conferencing) it simplifies the user experience but lacks some of the features in the 12.6 version (no breakout rooms, chat and participant list not visible in recordings, etc.).

**Recommendations to others considering Class:**

Providing a web-based system (Ultra) is a way for them to improve versus competitors that were offering web-based versions of the software.  We really like the LTI integration with our LMS (Canvas). This helps to validate the user profile and is a major upgrade over user, session, and recording management that is currently in the SAS interface.

**What problems is Class solving and how is that benefiting you?**

Providing live direct instruction for student blended and online courses as well as just in time support. We also leverage web conferencing for professional learning and district-wide meetings. Schools have also brought in other school sites and community resources into the classroom through the web conference. We are able to increase the availability of instructors outside of the school day, increase peer-to-peer collaboration and reduce travel time and costs associated with meetings.

  ### 2. Great way to connect with students and other workers in Higher Educatioin

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2016

**What do you like best about Class?**

It was easy to hold conferences with others and share websites and documents. Comparable to other programs out on the market, but with the association with Blackboard, it feels more "educational." The software helps to engage online students and make online learning feel more like a real life classroom. With Blackboard Collaborate, it's easy to take learning on the go! 

**What do you dislike about Class?**

Often, the connection would drop and it would take a few minutes for students, or myself, to reconnect to the platform. Moderating questions was often difficult at times, especially if there were multiple questions coming in at once. Most of the issues I encountered were connection related, which is understandable when operating something like this on a college campus with multiple users using the same connection. 

**Recommendations to others considering Class:**

I would definitely recommend this for someone looking to engage their online students in a way that makes it feel more like a "classroom." It allows you to see your students and have a real conversation with them in real time. It's a great supplement to traditional lecture too if there's a time you cannot meet in class.

**What problems is Class solving and how is that benefiting you?**

I used this software to connect with my Peer Mentees in our class when there was an off-week or if there was a week where I felt there wasn't a need to meet face-to-face. This helps me to easily connect with my students and share important information. It also helped to engage them in the topics we were covering (course registration, career exploration, etc.). 

  ### 3. Love this platform for my online course experience! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.)

**Reviewed Date:** July 05, 2016

**What do you like best about Class?**

I love being able to teach my graduate course on this platform. Students are able to access my course easily and quickly. We are also able to meet in my virtual classroom on a regular basis and interact virtually. I love being able to access my course and engage with students synchronously and asynchronously. 

**What do you dislike about Class?**

At times when we are in a virtual session there can be glitches including getting kicked out. Additionally, sometimes Blackboard and Java do not work well together. This is frustrating because some Java updates make it difficult to sue Blackboard. 

**What problems is Class solving and how is that benefiting you?**

Having a place to meet with students synchronously and asynchronously is important and I am grateful to do so through our course platform in Blackboard and my virtual classroom. The interaction and engagement levels are high and always improving. 

  ### 4. Blackboard Collaborate

**Rating:** 3.5/5.0 stars

**Reviewed by:** Lauren C. | University Advisor, Higher Education, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2016

**What do you like best about Class?**

I work at a university with three campuses. This allows us to have meetings without needing to be in the same town. 

**What do you dislike about Class?**

It is kind of  hard to set up and we have some issues with sound. 

**Recommendations to others considering Class:**

Perhaps a trial to make sure your school's technology works with this? I know the sound is bad a lot of times, but that could be our speakers and not the program. 

**What problems is Class solving and how is that benefiting you?**

With all of the budget cuts this allows us to cut travel and still visit and meet with co workers. 

  ### 5. Good Idea; Poor UI

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** May 31, 2016

**What do you like best about Class?**

The underlying idea of Bb Collaborate is a useful one, and it offers some helpful features to communicate with students who need more individualized attention or who want to hold group work sessions virtually.

**What do you dislike about Class?**

Bb Collaborate just isn't intuitive. Whether you've used computers for the past 30 years or past 3 years, you'd still have to have a good deal of training to really get the most out of what it offers.

**What problems is Class solving and how is that benefiting you?**

Bb Collaborate appears to want to address the personal/interactive opportunities that online learning loses in moving to an asynchronous mode. With Collaborate, though unwieldy, students can view recorded interactions (though recording Skype lessons/group chats via a program like Camtasia) seems easier here than the often laborious setup for Collaborate sessions.

  ### 6. Blackboard Collaborate Ultra

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2017

**What do you like best about Class?**

Ease of entry into the system, simplistic layout, accommodate high number of users 

**What do you dislike about Class?**

Instability of the system, lack of features, poor administrative tools

**What problems is Class solving and how is that benefiting you?**

Live synchronous classes, office hours, group projects, ect.

  ### 7. Used BY CCIM On-Line Course

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bernard P. F. | Realtor - Licensed Real Estate Broker Owner, Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2016

**What do you like best about Class?**

Real time interaction with user community

**What do you dislike about Class?**

N/A. I really have no negative comments with this product.

**Recommendations to others considering Class:**

Appears to be very user friendly for on-line training.

**What problems is Class solving and how is that benefiting you?**

Real estate training coursework

  ### 8. Everyday Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jennifer C. | K-8 Lead Teacher, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2016

**What do you like best about Class?**

I like that you can set up your presentation ahead of time and plan it out.

**What do you dislike about Class?**

Sometimes it freezes - you are in the middle of a presentation with lots of moving parts and it freezes.

**Recommendations to others considering Class:**

It is a great program for virtual conferences.

**What problems is Class solving and how is that benefiting you?**

Educating our future.

  ### 9. Online Teacher in School with BBC Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2016

**What do you like best about Class?**

I like how user-friendly BBC is. And I really like how it helps to create a truly interactive virtual classroom.

**What do you dislike about Class?**

I dislike the fact that there is no way to easily create movable parts in presentations ahead of time. There aren't a lot of stock tools available that are helpful either in creating interactive games, quizzes, activities, etc. I have used SmartBoard for creating presentations for my brick and mortar classes in the past, and I love how the SmartBoard utility provides so many different flash-based options for activities - it would be awesome if BBC did the same.

**Recommendations to others considering Class:**

This is the next best thing to live meetings - it moves users away from the awkwardness of teleconferences by allowing them to "see" each other and interact in real and meaningful ways.

**What problems is Class solving and how is that benefiting you?**

I work in the field of education, so my focus is always on how to best disseminate information to my students and how to provide opportunities for them to master that information. BBC provides a great platform for virtually reaching my students and providing them the information that they need in a setting that enables them to ask questions and interact and learn.

  ### 10. I think BBC is a very useful virtual meeting tool.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lynn S. | High School Teacher, Education Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2016

**What do you like best about Class?**

I like that there are multiple modes of communication (voice, chat, writing on white board), that you can show material in so many different manners (white board, app share, etc), and that is pretty easy to download and get going.  The ability to record sessions is great, too!

**What do you dislike about Class?**

I can't think of anything that I dislike or would want to improve.

**Recommendations to others considering Class:**

This product is very easy to use and fulfills all of my needs as a virtual teacher.

**What problems is Class solving and how is that benefiting you?**

I am teaching high school math students virtually and have realized that I have most of the same capabilities online that I do in a traditional classroom.

  ### 11. K12 Educator

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2016

**What do you like best about Class?**

I like the ability to create groups and split them up into breakout rooms.

**What do you dislike about Class?**

It takes a long time to load once you click the initialization download.

**What problems is Class solving and how is that benefiting you?**

It is one way to connect and teach students who are at a distance-- sharing and discussing files/assignments is possible.

  ### 12. Nice way to teach students virtually.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anne H. | Math Teacher, Primary/Secondary Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2016

**What do you like best about Class?**

All of the interactive tools like the whiteboard tools, chat, mic, polling tools. Helps me see my students' work which is especially important in math class.

**What do you dislike about Class?**

I wish I could have more cameras on at one time and record in breakout rooms. Breakout rooms seem to be the most difficult part for me to facilitate.

**What problems is Class solving and how is that benefiting you?**

I'm teaching Geometry to high school students so we work to solve problems based on these standards.

  ### 13. Blackboard Collaborate Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.)

**Reviewed Date:** January 12, 2016

**What do you like best about Class?**

I really like all of the features that BBC offers. I love that the students can interact in so many ways, including the chat box, video, mic, whiteboard tools, etc.

**What do you dislike about Class?**

I don't like how much BBC crashes when we use it. I get kicked out often, as do my students. Also, sometimes the mic lags, and then it makes me sound like a chipmunk!

**What problems is Class solving and how is that benefiting you?**

Since I teach at a virtual school, BBC solves a whole world of problems! It's an amazing way for students to interact with their teachers and classmates and simulate a brick and mortar school classroom while working from home.

  ### 14. Fantastic Product 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2016

**What do you like best about Class?**

I believe the ability to interaction in multiple ways makes Blackboard Collaborate a terrific option of educators, especially educators that need the flexibility of teaching remotely. 

**What do you dislike about Class?**

I wish Blackboard Collaborate had more mobile and tablet options since many students and districts are moving away from traditional PCs. 

**What problems is Class solving and how is that benefiting you?**

Education remotely across the state of Michigan. Blackboard Collaborate had allowed me to effectively education students across the state of Michigan and acquire meaningful feedback to shape their education. 

  ### 15. Decent features, very buggy though

**Rating:** 3.5/5.0 stars

**Reviewed by:** Lauren W. | Graphic Web Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** January 05, 2016

**What do you like best about Class?**

Ability to teach online courses live using audio and video

**What do you dislike about Class?**

Frequent exception errors and freezing while teaching 

**What problems is Class solving and how is that benefiting you?**

Online teaching; students are more engaged


## Class Discussions
  - [What is Blackboard Collaborate used for?](https://www.g2.com/discussions/what-is-blackboard-collaborate-used-for)
  - [What is class software program?](https://www.g2.com/discussions/what-is-class-software-program)
  - [What are classroom features?](https://www.g2.com/discussions/what-are-classroom-features)
  - [What are the features of educational software?](https://www.g2.com/discussions/what-are-the-features-of-educational-software)
  - [NA](https://www.g2.com/discussions/class-na) - 1 upvote

- [View Class pricing details and edition comparison](https://www.g2.com/products/class-technologies/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-10+22%3A15%3A40+-0500&secure%5Bsession_id%5D=6cba8dd5-46fa-4aad-a973-7378f39975e3&secure%5Btoken%5D=d0c68b8e8e7132f0cb69ffa83d1247d20effd1c3558b29840f166c66b545d576&format=llm_user)
## Class Integrations
  - [360Learning](https://www.g2.com/products/360learning/reviews)
  - [Blackboard](https://www.g2.com/products/blackboard/reviews)
  - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews)
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  - [D2L Brightspace](https://www.g2.com/products/d2l-brightspace/reviews)
  - [Docebo](https://www.g2.com/products/docebo/reviews)
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  - [Totara Learn](https://www.g2.com/products/totara-lms/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Class Features
**Content Sharing**
- Video Streaming
- Session Recording
- File Sharing

**Collaboration**
- Whiteboard
- Hand Raising
- Participation Controls
- Survey Tools
- Screen Sharing

**Functionality**
- Technical Support
- Live Chat
- Markup Tools

**Agentic AI - Virtual Classroom**
- Adaptive Learning

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