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Class Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Class Media

Class Demo - Intelligent Breakout Rooms With Real-Time Oversight
Class gives instructors a bird’s-eye view of every breakout room, including who is present, what content is being shared, and how actively each group is participating. Each room can work with its own unique set of materials, and real-time engagement indicators make it simple to monitor progress a...
Class Demo - Instant Insight Into Learner Participation
Class reveals the engagement signals that meeting tools miss. The participation view groups learners by activity level and displays color-coded gauges on every video feed, giving instructors the clarity they need to run high-impact live learning.
Class Demo - Real-Time Learner Engagement Insights
Class gives instructors a detailed, real-time view of each learner’s engagement. Talk time, focus, attendance, chats, reactions, and more are synthesized into an engagement score that helps instructors identify who is participating and who may need extra support.
Class Demo - Keep Shared Content Organized and Learners Focused
Class brings all shared content—files, websites, whiteboards, and collaborative tools—into a single, structured view so learners never lose track of where to look. Instructors can guide attention, manage materials, and keep everyone aligned without juggling tabs or windows.
Class Demo - Recordings That Feel Like the Live Class
With Interactive Recordings, Class brings recorded sessions to life. Learners can follow the chat, view the whiteboard, and interact with content as it appeared in real time, making reviews and catch-up sessions more meaningful.
Class Demo - Class Data Portal for Deep Learning Insights
Class captures every engagement signal across a session and displays it in a clear timeline of class, instructor, and learner activity. This level of insight helps organizations measure participation, understand learning behavior, and strengthen programs at scale.
See how Volvo Trucks Academy uses Class to increase engagement, deliver hands-on virtual training, and reduce operational overhead across its dealer network.
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See how Volvo Trucks Academy uses Class to increase engagement, deliver hands-on virtual training, and reduce operational overhead across its dealer network.
Discover how Miami Dade College reimagines online instruction with Class, improving student connection, simplifying faculty workflows, and creating a more cohesive learning experience.
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Discover how Miami Dade College reimagines online instruction with Class, improving student connection, simplifying faculty workflows, and creating a more cohesive learning experience.
See how Calcasieu Parish School Board expands access to more courses and reaches more students using Class after mastering its tools in their first year.
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See how Calcasieu Parish School Board expands access to more courses and reaches more students using Class after mastering its tools in their first year.
See how Class transforms Zoom and Microsoft Teams into a true virtual classroom with tools for engagement, active learning, analytics, and instructor control.
Play Class Video
See how Class transforms Zoom and Microsoft Teams into a true virtual classroom with tools for engagement, active learning, analytics, and instructor control.
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Class Reviews (158)

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Reviews

Class Reviews (158)

View 1 Video Reviews
4.0
158 reviews

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BS
Enrollment Counselor
Mid-Market (51-1000 emp.)
"Good but not Great"
What do you like best about Class?

I like how Blackboard Collaborate allows video conferencing and multi-use across many servers/users. I also like how easy it is to join meetings and navigate. There is no need for a tutorial because it is self-explained and super easy to use. Review collected by and hosted on G2.com.

What do you dislike about Class?

I'm not too fond of the mobile app function. I often have issues with audio when used on my phone. Suppose I get a phone call while during class, the sound will quit for the blackboard collaboration. I have to exit and rejoin to get sound back. Review collected by and hosted on G2.com.

nancy J.
NJ
General Manager
Mid-Market (51-1000 emp.)
"Professional educational platform"
What do you like best about Class?

The best feature is creating assessments and quizzes. Review collected by and hosted on G2.com.

What do you dislike about Class?

In general, I like BLackboard, and I don't have something specific that I dislike. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise (> 1000 emp.)
"Great app for professional collaboration"
What do you like best about Class?

I love the feature that I can see all chat history. Virtual class is their best feature. Review collected by and hosted on G2.com.

What do you dislike about Class?

Group conference is not very interactive like teams and other chat applications Review collected by and hosted on G2.com.

Rebecca B.
RB
Graduate Student
Small-Business (50 or fewer emp.)
"Great for a general meeting, not so great for anything else, atleast for an Apple user."
What do you like best about Class?

I like that it offers the ability to record a session, to place everyone in gallery view, it has functions for muting and turning off one's video. Review collected by and hosted on G2.com.

What do you dislike about Class?

The connection, the difficulty of sharing content, the inability to do much of anything if you are not the primary user who creates meetings (e.g., providing content in the comments section). Additionally connectivity problems. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Enterprise (> 1000 emp.)
"dependable"
What do you like best about Class?

ease of access to Blackboard Learning Management System Review collected by and hosted on G2.com.

What do you dislike about Class?

the video recordings take a bit too long to process Review collected by and hosted on G2.com.

Heather M.
HM
Teacher
Enterprise (> 1000 emp.)
"Soo many issues"
What do you like best about Class?

Kids can easily share their screens. It's pretty self explanatory to use Review collected by and hosted on G2.com.

What do you dislike about Class?

Sometimes the links just stop working. New features are rolled out slowly. You can't turn off chat/screen sharing in a breakout room. Users have to refresh multiple times per day because screen/audio/video stops working. Review collected by and hosted on G2.com.

PT
Communications and Marketing Officer
Enterprise (> 1000 emp.)
"Collaborate as a Plug-In to Canvas"
What do you like best about Class?

At my institution we use Blackboard Collaborate as a plug-in within our learning management system, Canvas, which makes its use simple and easy. I use the tool to host virtual meetings and events with the students involved in career development and career advancement activities. The ability to invite external guests (like employers) makes this tool an important resource in providing students with exposure to a variety of speakers and topics. Overall, it is very easy to set-up sessions, start and end them, and to create recordings of the meetings and events for archival use. Review collected by and hosted on G2.com.

What do you dislike about Class?

This tool does what is supposed to in a very easy way and as a add-on resource to Canvas, I don't really have much to say about it in terms of dislikes. Review collected by and hosted on G2.com.

Amanda W.
AW
Computer Teacher
Enterprise (> 1000 emp.)
"Blackboard Review"
What do you like best about Class?

I like the ease of use of Blackboard. Everything is in one place. Review collected by and hosted on G2.com.

What do you dislike about Class?

I wish it were easier to communicate with peers. I don't like how the email server is set up. The email portion of Blackboard is embedded with in the application. I wish the application would allow to open the mail application on the computer allowing it to be easier to read and the format being comparable to what I am familiar to using on an everyday basis. Additionally, I wish I had the ability to not have the email carbon copied to myself. I can understand in order to have a paper trail to look back upon. Instead I believe it should be an option, as it is in a typical email as well weather we send a carbon copy to ourselves as well. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Mid-Market (51-1000 emp.)
"Blackboard Collaborate is nice but I prefer Zoom."
What do you like best about Class?

I like that Blackboard Collaborate allows me to hold virtual class with my students with a familiar name due to their LMS. Review collected by and hosted on G2.com.

What do you dislike about Class?

Blackboard Collaborate does much of what an instructor could do on Zoom but at an added expense to the institution. Students are mostly familiar with Zoom from other classes. Review collected by and hosted on G2.com.

Noveck G.
NG
IT Officer [Team Lead- eLearning]
Enterprise (> 1000 emp.)
"Robust platform, but caveat emptor"
What do you like best about Class?

The platform is solid and stable, and works with a number of devices and platforms. Support is usually responsive. Review collected by and hosted on G2.com.

What do you dislike about Class?

Obfuscated billing - the new per minute billing seems to put clients at a disadvantage. Large classes are still not easy to setup (> 500 users in a session). Would suggest having your own arrangement for storage of recordings, as the contracted amount can balloon quickly forcing you do delete / move on short notice. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

Perceived Cost

$$$$$
Class Features
Video Streaming
Session Recording
File Sharing
Whiteboard
Hand Raising
Participation Controls
Technical Support
Live Chat
Markup Tools