--- title: Class Reviews meta_title: 'Class Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 165 reviews by the users' company size, role or industry to find out how Class works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 165 scale: '5' date_modified: '2026-10-17' parent_category: name: Education url: https://www.g2.com/categories/education ---

Class Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

User Insights

Average based on 165 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Class Reviews (165)

View 1 Video Reviews
Reviews

Class Reviews (165)

View 1 Video Reviews
4.0
165 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and engagement features of the product, highlighting its ability to facilitate interactive learning experiences. Many appreciate how it integrates seamlessly with existing systems, making it accessible for both instructors and students. However, some users note that video quality can be inconsistent, which occasionally disrupts the learning experience.

Pros & Cons

Generated from real user reviews
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Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Amazing product!"
5/5
What do you like best about Class?

I love how it allows for videos, chats, audio and sharing documents with others. I like how I can record an entire event and how the recording shows everything Review collected by and hosted on G2.com.

What do you dislike about Class?

There is one thing I don't like. I don't like how sometimes when blackboard crashes, I can't use collaborate to record my events. Other than that, it's a really good software. Review collected by and hosted on G2.com.

Tammy P.
TP
Tammy P.
Director, KSU RCHSS Office of Digital Education
Small-Business (50 or fewer emp.)
"Collaborate Ultra--the Conferencing Tool Made for Teaching"
5/5
What do you like best about Class?

I love that Collaborate Ultra is made for teaching. It's not just a conferencing platform. It's not for business. It's not like Teams, trying to be everything to everyone. It's a web conferencing tool for teachers. I also like that you can share a link with students or guest presenters and have them join--very easy. Review collected by and hosted on G2.com.

What do you dislike about Class?

I dislike that it sets off the privacy settings in Mac, and it's a pain to explain how to get the Mac to do screenshare. I also dislike that you can't pre-prepare a poll to run in your class. It has to be typed while you are presenting, which takes up time. Review collected by and hosted on G2.com.

kevin k.
KK
kevin k.
Private lesson Teacher
Enterprise (> 1000 emp.)
"Pretty good but there are some issues"
3/5
What do you like best about Class?

It's fast and very well integrated with BB Learn. The file sharing function is very practical for group presentations and they usually run smoothly. My favorite feature is the recording ability, which changed the way I study, improving my efficiency. Review collected by and hosted on G2.com.

What do you dislike about Class?

Subpar video quality and drawing tools, very low maximum of 4 simultaneous webcams. No speed changing option for recordings. It tends to fail due to connectivity before Google Meet, so sometimes we need to migrate. However, this only happens with one or two professors. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"On the student and professor ends, Blackboard Collaborate has a bad user experience."
1.5/5
What do you like best about Class?

I like that it was designed with the intent to make it easier to host classes online and still maintain a class discussion because of its features with the microphone, chat, and question options. Review collected by and hosted on G2.com.

What do you dislike about Class?

I hate that it randomly crashes for absolutely no reason, and your internet connection has to be impeccable just for it to run somewhat okay. I don't particularly appreciate that when too many people are present within a session, the microphone is disabled from the attender's end. Review collected by and hosted on G2.com.

Cynthia H.
CH
Cynthia H.
Dept Chair of IT
Mid-Market (51-1000 emp.)
"An effective add on to Blackboard Learn"
4.5/5
What do you like best about Class?

Blackboard Collaborate allows learners to do exactly that - collaborate. Learners can use breakout rooms and interact with others using polls and chat. They can also share files as well! Review collected by and hosted on G2.com.

What do you dislike about Class?

It is still lacking in that it needs to support digital backgrounds, including blurring out the backgrounds for privacy. Also, it takes up a lot of bandwidth and sound quality can be poor on Chromebooks. Review collected by and hosted on G2.com.

Matthew A.
MA
Matthew A.
Publisher
Small-Business (50 or fewer emp.)
"Works Better than Alternatives, Comes with Inherent Video Support"
4.5/5
What do you like best about Class?

Surprisingly easy to use and easy to combine with other elements of Blackboard, including the ability to use documents and files for students and professors. Also has intrinsic video support capabilities, including the means to broadcast video, audio, and screen-sharing for students. Review collected by and hosted on G2.com.

What do you dislike about Class?

Doesn't allow for the use of every type of document (although screen sharing can sometimes make up for this) Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Not quite there yet."
3/5
What do you like best about Class?

I enjoy the functionality of BB which continually improves, with new features and support is superb Review collected by and hosted on G2.com.

What do you dislike about Class?

What I dislike is the lack of apps available to use as they seem outdated Review collected by and hosted on G2.com.

BS
Brittany S.
Enrollment Counselor
Mid-Market (51-1000 emp.)
"Good but not Great"
3.5/5
What do you like best about Class?

I like how Blackboard Collaborate allows video conferencing and multi-use across many servers/users. I also like how easy it is to join meetings and navigate. There is no need for a tutorial because it is self-explained and super easy to use. Review collected by and hosted on G2.com.

What do you dislike about Class?

I'm not too fond of the mobile app function. I often have issues with audio when used on my phone. Suppose I get a phone call while during class, the sound will quit for the blackboard collaboration. I have to exit and rejoin to get sound back. Review collected by and hosted on G2.com.

nancy J.
NJ
nancy J.
General Manager
Mid-Market (51-1000 emp.)
"Professional educational platform"
4.5/5
What do you like best about Class?

The best feature is creating assessments and quizzes. Review collected by and hosted on G2.com.

What do you dislike about Class?

In general, I like Blackboard, and I don't have something specific that I dislike. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Great app for professional collaboration"
5/5
What do you like best about Class?

I love the feature that I can see all chat history. Virtual class is their best feature. Review collected by and hosted on G2.com.

What do you dislike about Class?

Group conference is not very interactive like teams and other chat applications Review collected by and hosted on G2.com.

Questions about Class? Ask real users or explore answers from the community

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GU
Guest User

What is Blackboard Collaborate used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

Perceived Cost

$$$$$
Class Features
Video Streaming
Session Recording
File Sharing
Whiteboard
Hand Raising
Participation Controls
Technical Support
Live Chat
Markup Tools